Developing the Complex System of Labour Effi ciency Management Indices at Food Retails
The labour effi ciency in food retails can be only evaluated by the system of indices which characterize various aspects of labour management. Developing the system of labour efficiency management includes defi ning the aims and valuation objects, choosing the indices structure, methodology, methods and tools of their measurements. The proposed approach to the development of labour efficiency indices system in food retails is based on the M. Hammer and L. Hershman model which consists of the result indices and factor indices such as time consumption, work quality and cost of merchanting service within standards of a particular trading format of food retails. A list of labour efficiency indices has been made based on the public reports of the leading food retails. To evaluate the indices data, the“Traffi c Light” model is suggested. A number of requirements for making labour efficiency reports have been presented.