ISSUES OF DEVELOPMENT AND IMPLEMENTATION OF INNOVATIVE  BANKING PRODUCTS

Many banks are successfully working in the conditions of growing competition and declining profitability; they are looking for new options to increase the number of their customers, reduce operating costs and improve the efficiency of operations. Medium-sized and large banks, which, as a rule, have numerous and very costly structure, with great difficulty manage to fulfill these requirements. The solution of this problem is possible through the development and introduction of innovative banking products and the provision of modern banking services. Creation of innovative banking products and services –it is the transition from the focusing on the mandatory adherence to applicable regulations, centralized management and the priority of the executive to the orientation on a customer, decentralized management and technology deserted. Creation of innovative banking products and services - is the transition from the orientation to the mandatory adherence to applicable regulations, centralized management and the priority of an executive to orientation on the customer, decentralized management and untended technologies. The main prerequisites for the development of innovative banking products are: individual approach to customers, the development of information and communication technologies, and the active introduction of self-service. Innovative banking products are significantly less time-consuming for the use of bank employees’ work, but functionally more flexible and profitable; the strategy of commercial banks is built based on them. Creation of innovative banking products and services - it is: 1) a definite step in the development of banking technologies, aimed at building a modern strategy of commercial banks; 2) a new organization of interaction with the client in the delivery of banking services. The concept of creation of innovative banking products and services include the following principles: implementation of responsibility decentralization to the level of additional office; development of intra-entrepreneurship; development of customer-oriented organizational structure; decentralization of work leading to the integration of strategic and operational liability; the introduction of material incentives for the individual activity results on a contract basis; development of self-service based on the complex of automated banking devices and information technologies. Implementation of these principles will lead to the direct process of introduction of innovative banking products and services, and focuses the bank employees on meeting customer needs.

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Self-Service Technology Banking Preferences

Banking, Finance, and Accounting ◽

10.4018/978-1-4666-6268-1.ch039 ◽

2014 ◽

pp. 714-727 ◽

Cited By ~ 2

Author(s):

Fouad Omran Elgahwash ◽

Mark Bruce Freeman

Keyword(s):

Developing Countries ◽

Information And Communication Technologies ◽

Banking Sector ◽

Developed Country ◽

Banking Services ◽

Use Of Technology ◽

Current Availability ◽

Self Service ◽

Technology Strategies ◽

Self Service Technology

Technology-enabled banking services are currently being implemented in developing countries. This research examines how citizens of developing countries adapt to these changes in their banking services. Technological expansion has been occurring in the Arabic region since the 1980s; however, the focus has been on trade and services offered by industries. The banking sector is an information intensive industry and should be at the forefront of advanced use of Information and Communication Technologies (ICTs). The banking sector has started to utilize technology-enabled services through the Internet and mobile devices, with the goal of improving customer relationships by empowering customers. One common trend is increasing the use of self-service technologies, which are facilitated by ICTs. This study discusses how Libyan banks should focus their technology strategies to relate to customers, reduce costs and improve services, achieved through the use of a survey completed by customers who have become accustomed to technology-enabled banking services in the developed world. The current availability of technology-enabled banking services in Libya is limited. This paper presents a comparative review of the use of technology-enabled banking services by Libyans when they are in Libya and whilst they are in Australia (a foreign developed country where Libyans are furthering their education).

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FORMING STUDENT’S DIGITAL COMPETENCY IN THE INTERACTIVE ENVIRONMENT

Pedagogical education: theory and practice. Psychology. Pedagogy ◽

10.28925/2311-2409.2019.32.12 ◽

2019 ◽

pp. 87-91

Author(s):

E. Kochetkova

Keyword(s):

Information And Communication Technologies ◽

Information Technologies ◽

System Development ◽

Personality Development ◽

Educational Process ◽

Digital Competence ◽

Teacher Student ◽

Interactive Environment ◽

The Individual ◽

Concept Of Information

The study focuses on the research of the digital competence of students in an interactive environment. The concept of public policy implementation in the field of reforming general secondary education regards information and communication technologies (ICT) in the educational process as a «tool for success» of the New Ukrainian School (NUS). Problems, status and directions of development of information technologies, possibilities of their application in the education system, development and formation of information competences are widely discussed in the scientific community. The ideas of the competence approach in education were considered by: V. I. Bidenko, G. Weiler, V. K. Zagvozdkin, J. Raven, A. V. Khutorsky and others; integration of the concept of «information competence» in the educational process was studied by A. F. Akhmerova, N.V. Bagramova, A.I. Mishchenko. Various aspects of personality development in the conditions of informatization were reflected in the works of N.V. Gafurova, M.P. Spodarets, I.V. Robert. The analysis of the studies showed that theoretical prerequisites for informatization of education and development of information competence using different pedagogical conditions have been established, but the lack of research examining the formation of students’ digital competence in an interactive environment is emphasized. This research is devoted to this problem. The purpose of the study is to highlight the main problems of digital competence development of students’ competence in the interactive environment. The article also defines the essence and structure of the concept of information competence as an integrative quality of the individual, describes its components and the possibilities of the interactive environment. The methodological basis of the study was a systematic approach that considers competence as a set of structural components an activity approach aimed at the use of modern methods and technologies; a competence approach that ensures the development of information competence in an educational process based on an interactive environment. It has been found that an interactive environment is required to build digital competence as an educational output. The main feature of online learning is the use of students’ own experience in solving problematic issues, with maximum freedom of thought. The interactive environment should be based on certain didactic features of the organization of the learning process, which are implemented in the conditions of interaction with the electronic information and educational environment. Contemporary means of digital competence formation can be different content (e-courses, simulators, teacher-student interaction tools, distance learning systems, etc.). The building of the digital competence is made through a combination of digital tools and interactive learning.

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Crowdsourcing as an Effective Marketing Communication Technology in Innovative Development of Enterprises

International Journal of Innovative Technology and Exploring Engineering - Special Issue ◽

10.35940/ijitee.k2220.0981119 ◽

2019 ◽

Vol 8 (11) ◽

pp. 3816-3822

Keyword(s):

Information And Communication Technologies ◽

Information Technologies ◽

Communication Technologies ◽

Innovative Development ◽

Marketing Communication ◽

Use Of Resources ◽

Support For Innovation ◽

Information And Communication ◽

The Individual ◽

Innovation Processes

The use of marketing communication technologies in the innovative development of enterprises creates appropriate conditions and mechanisms that will stimulate innovative activity and the introduction of its results into the economic practice of enterprises. There are considered in the article the most modern and one of the most optimal technologies for today - the use of existing potential, which is human intelligence. The proposed crowdsourcing technology is based on the use of resources (potential, group intelligence, the principles of self-expression and self-realization of the individual) using information and communication technologies that are suitable for solving important problems of the socio-economic development of enterprises, including innovative ones. A prerequisite for the use of crowdsourcing as a factor in the successful innovation development of enterprises is the spread of modern information technologies and the possibility of their use by participants in innovation processes. Crowdsourcing can become a radical method of producing and commercializing innovation products without significant investments in the conditions of insufficient financial support for innovation processes.

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Digital transformation of the banking sector of the economy of Ukraine

Fìnansi Ukraïni ◽

10.33763/finukr2021.03.084 ◽

2021 ◽

Vol 2021 (3) ◽

pp. 84-98

Author(s):

Viktoriia KOVALENKO ◽

Keyword(s):

Information And Communication Technologies ◽

Financial Services ◽

Banking Sector ◽

Banking System ◽

Financial Education ◽

Internet Banking ◽

Digital Transformation ◽

Banking Services ◽

Banking Business ◽

Self Service

The article considers the main digital transformational changes in the banking business. The current state of banks' use of financial digital technologies is analyzed, and the factors of digital transformation that affect their financially stable development are singled out. It is determined that the digitalization of the world economy over the past decade has posed new challenges to the banking system, which are caused by increased competition in the financial services market. The factors of emergence of financial intermediaries of the new generation and the need for digital transformation of contemporary banks are described. It is proved that the digital transformation of the banking sector of the economy is due to the development of financial technologies, digital marketing channels and innovation. Three main holistic proposals for FinTech development have been identified. The digital transformation of the banking business is changing not only the supply to customers. It is changing the contours of the business and staffing requirements. Such tools as ATMs and self-service terminals, telephone banking, SMS banking, Internet banking and mobile banking represent the evolution of customer access channels to banking services based on the use of information and communication technologies. The article considers the basic scheme of transformation of a classical bank into a dynamic system of a digital bank by gradually forming the directions of digital distribution. Further digital transformational changes in the banking business should be aimed at the vectors of financial education of consumers of banking services, regulation of the cryptocurrency market in Ukraine, definition of common standards of regulation and supervision of banks and non-banking institutions in the area of digital financial services.

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Self-Service Technology Banking Preferences

International Journal of Intelligent Information Technologies ◽

10.4018/jiit.2013040102 ◽

2013 ◽

Vol 9 (2) ◽

pp. 7-20 ◽

Cited By ~ 2

Author(s):

Fouad Omran Elgahwash ◽

Mark Bruce Freeman

Keyword(s):

Developing Countries ◽

Information And Communication Technologies ◽

Banking Sector ◽

Customer Relationships ◽

Developed Country ◽

Banking Services ◽

Use Of Technology ◽

Comparative Review ◽

Self Service ◽

Self Service Technology

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Information technologies as a means of studying the phenomenon of the individual socialization

Ukrainian Journal of Educational Studies and Information Technology ◽

10.32919/uesit.2017.03.10 ◽

2017 ◽

Vol 5 (3) ◽

pp. 101-113

Author(s):

Maryna Krasiukova

Keyword(s):

Information Technology ◽

Information And Communication Technologies ◽

Information Technologies ◽

Online Survey ◽

Heterogeneous Data ◽

Influential Factors ◽

Sociological Research ◽

Online Surveys ◽

Different Types ◽

The Individual

The article is devoted to the problems of the use of information technologies (IT) in sociological research, in particular in the process of studying the phenomenon of socialization of the individual. The material consists of three parts, which highlight the essential characteristics of the category of socialization, the current trends in the use of information technology in sociology, and some areas of application of information technology in the process of studying the socialization of the individual. Socialization of personality is an important social-pedagogical phenomenon, as the process of human entry into society is often accompanied by problems. Currently, the relevance of intelligence on the problems of socialization has increased significantly, which is largely connected with social changes. The article presents the definition and the main features of the category "socialization", scientific approaches to the interpretation of this concept, as well as a brief overview of the methods of diagnosing the level of socialization of a person. The formation of a digital society led to the appearance of computing social sciences and the separation of digital sociology at the beginning of the XXIst century. The peculiarity of the modern period is the use of various sources of secondary sociological information, in particular those which are based on the objective recording of the real behavior of people. The gathering of sociological information takes place with the use of methods of content analysis, analysis of texts and social networks, etc. The vast majority of these methods involve the use of information technology. In addition, methodologies for working with data from Big Data and Data Mining are now widely used to gather and analyze large volumes of heterogeneous data and to generate new useful information on existing or potential interconnections between phenomena on this basis. So, sociology is now focused on the use of new information tools. At the same time, the use of traditional information and communication technologies is still remains of current interest (tools for conducting surveys, statistical analysis programs, etc.), which can significantly reduce the waste of time, reduce the probability of errors of different types, carry out the different methods of analysis. In the process of the socialization of a person studying a variety of surveys are widely used, the results of which must be systematized and analyzed. In order to collect such data, it is expedient to use the possibilities of the Internet, which allows reaching a large audience of respondents and reduce the waste of time both by respondents and researchers. Currently online surveys are often used by Google Forms, which provides tools for creating questionnaires of different types of questions, storing received replies, transferring them to spreadsheets in Google Drive, and initial analysis. In the case of increased requirements to the complexity and quality of the questionnaire, as well as the need to reach a large number of respondents, you should turn to specialized web resources, such as SurveyMonkey. The data obtained during the online survey can be analyzed using statistical programs (Statgraphics, Statistica, S-plus, SPSS, Systat, etc.). In particular, such programs provide an opportunity for cluster and factor analysis to classify the phenomena studied and identify the most influential factors. Consequently, important steps in the study of the phenomenon of socialization and the level of socialization of the individual are the collection of data (through online surveys using Google Forms) and their analysis using software (office spreadsheets, general-purpose statistical packages or specialized programs aimed at performing specific statistical procedures).

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MARKETING INNOVATIONS AS A MEANS OF IMPROVING BANKING SERVICES

ECONOMIC VECTOR ◽

10.36807/2411-7269-2021-2-25-111-117 ◽

2021 ◽

Vol 2 (25) ◽

pp. 111-117

Author(s):

I.A. Soloveichik ◽

Keyword(s):

Information Technologies ◽

Banking Services ◽

Banking Systems ◽

New Concepts ◽

Banking Business ◽

Individual Needs ◽

The Individual ◽

Potential Customers

The intensification of competition in the banking business, the universalization of banking activities, the introduction of advanced information technologies, radically change the forms and systems of sales of bank products and methods of communication with existing and potential customers, while it requires the personification of traditional banking products to meet the individual needs of individual customers and the formation of a system of partnership relations between customers and the bank, which forces banks to master new concepts and tools of banking marketing. This article discusses the advanced trends in the development of innovative banking technologies in Russia, with special attention paid to the development of digital merchandising and interactive banking systems.

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Features of Christian-Theological Interpretation of the Concept of Personality

Ukrainian Religious Studies ◽

10.32420/2007.43.1870 ◽

2007 ◽

pp. 76-85

Author(s):

Yuliya Kostantynivna Nedzelska

Keyword(s):

Great Difficulty ◽

Theological Interpretation ◽

Early Christian ◽

The Individual

The concept of "personality" is multifaceted and multifaceted in its basis, and therefore, in science has always been a great difficulty in determining its essence and content. For example, in Antiquity, "personality" as such, dissolves in the concept of "society". There is no "human" yet, but there is a genus, a community, a people that are only quantitatively formed from the mass of different individuals, governed and subordinated to any one idea (custom, tribal or ethno-religious) espoused by this society. In other words, in such societies, the individual was not unique and unique; his personality (we understand - personality) was limited to the general, the collective. This is confirmed by the Jewish and early Christian texts.

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Digital Middle East

10.1093/oso/9780190859329.001.0001 ◽

2018 ◽

Cited By ~ 2

Keyword(s):

Middle East ◽

New Media ◽

Information And Communication Technologies ◽

Information Technologies ◽

Complex Dynamics ◽

Middle Eastern ◽

Mena Region ◽

New Information ◽

Fast Pace ◽

Information And Communication

In recent years, the Middle East’s information and communications landscape has changed dramatically. Increasingly, states, businesses, and citizens are capitalizing on the opportunities offered by new information technologies, the fast pace of digital transformations, and enhanced connectivity. These changes are far from turning Middle Eastern nations into network societies, but their impact is significant. The growing adoption of a wide variety of information technologies and new media platforms in everyday life has given rise to complex dynamics that beg for a better understanding. Digital Middle East sheds a critical light on continuing changes that are closely intertwined with the adoption of information and communication technologies in the MENA region. Drawing on case studies from throughout the Middle East, the contributors explore how these digital transformations are playing out in the social, cultural, political, and economic spheres, exposing the various disjunctions and discordances that have marked the advent of the digital Middle East.

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Customers’ Intentions to Switch to Internet-Only Banks: Perspective of the Push-Pull-Mooring Model

Sustainability ◽

10.3390/su13148062 ◽

2021 ◽

Vol 13 (14) ◽

pp. 8062

Author(s):

Cheolho Yoon ◽

Dongsup Lim

Keyword(s):

Financial Services ◽

Structural Equation ◽

Information Technologies ◽

Business Models ◽

Internet Banking ◽

Equation Modeling ◽

Research Model ◽

Financial Industry ◽

Banking Services ◽

New Business

The advent of fintech is blowing a new wind into the financial industry. New business models have been created and consumers’ access to financial services is higher than ever. Internet-only banks based on advanced information technologies have emerged as a leader in the fintech industry, and these banks are fiercely competing with large banks using internet banking as a weapon to attract new customers. The purpose of this study is to explore the factors that influence customers’ intention to switch to internet-only banking services from traditional internet banking services in Korea. To this end, a research model was developed based on the push-pull-mooring model (PPM), which is a migration theory. The research model was analyzed using partial least squares structural equation modeling (PLS-SEM). The findings will provide the practitioners of the new internet-only bank with strategic guidance for attracting new customers and help practitioners of traditional banks to retain current customers.

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