Trade-offs Between Customer Service and Cost in Integrated Supply Chain Design

2005 ◽  
Vol 7 (3) ◽  
pp. 188-207 ◽  
Author(s):  
Zuo-Jun Max Shen ◽  
Mark S. Daskin
Keyword(s):  
Supply Chain ◽  
Customer Service ◽  
Supply Chain Design ◽  
Trade Offs ◽  
Integrated Supply Chain

scholarly journals The Effect of Various Parameters of Solution Methodology on a Flexible Integrated Supply Chain Model

2018 ◽  
Vol 2018 ◽  
pp. 1-14 ◽  
Author(s):  
Elham Behmanesh ◽  
Jürgen Pannek
Keyword(s):  
Supply Chain ◽  
Customer Service ◽  
Integrated Design ◽  
Optimal Solution ◽  
Chain Model ◽  
Logistics Network ◽  
Large Size ◽  
Take Back ◽  
Supply Chain Model ◽  
Integrated Supply Chain

A successful supply chain must be able to operate at the lowest cost while providing the best customer service as well as environmental protection. As industrial players are under pressure but mostly unprepared to take back products after their usage, logistics network design becomes an even more important issue. To allow for a maximum of flexibility and efficiency, we consider an integrated design of the forward/reverse logistics network using full delivery graph. We apply a Memetic Algorithm with a novel population generation to find a near optimal solution for large size problems. The effect of different parameters on the behavior of the proposed Metaheuristic Algorithm is investigated. Using the experimental work to find the best parameters for this problem is the outlook of these researches.

Superior performance through supply chain fit: a synthesis

2015 ◽  
Vol 20 (1) ◽  
pp. 71-82 ◽  
Author(s):  
Ville Hallavo
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Supply Chain Design ◽  
Superior Performance ◽  
Cross Sectional Survey ◽  
Content Type ◽  
Trade Offs ◽  
Practice Performance ◽  
Relationship Of ◽  
The Relationship

Purpose – The purpose of this paper is to examine how the moderating effect of uncertainty impacts the relationship of operational responsiveness and firm performance. Research on the relationship of supply chain fit and firm performance is discussed in isolation in different streams of research – such as in studies on responsiveness, agility, flexibility, efficiency and lean – without promptly recognising cross-stream contributions. This, at worst, prevents theory development. Therefore, the authors build a synthesis of literature from these streams. Grounded in the synthesis, a well-positioned empirical study that uses best research practices of past studies on the phenomenon is presented. Design/methodology/approach – A cross-sectional survey sample of 875 Russian manufacturing firms was analysed with hierarchical regression. Findings – The findings show that operational responsiveness leads to superior organisational performance if the relationship is moderated by uncertainty and supply chain responsiveness. Additionally, a direct relationship between operational responsiveness and operational performance was found. These results imply that efficiency is a precursor to responsiveness. Originality/value – This paper contributes to the unification of practice–performance studies on lean, agility, flexibility, efficiency and responsiveness into a single stream of research: supply chain fit. The empirical results support contingency theory in the context of supply chain design. This paper also contributes by shedding light on supply chain dynamics of an under-researched national context. For managers, this paper offers concrete advice on decision-making regarding supply chain strategy trade-offs.

scholarly journals Distributing wine globally: financial and environmental trade-offs

2017 ◽  
Vol 47 (5) ◽  
pp. 410-428 ◽  
Author(s):  
Mohsen Varsei ◽  
Katherine Christ ◽  
Roger Burritt
Keyword(s):  
Supply Chain ◽  
Environmental Impacts ◽  
Carbon Emissions ◽  
Design Methodology ◽  
Global Supply Chain ◽  
Supply Chain Design ◽  
Water Usage ◽  
Content Type ◽  
Trade Offs ◽  
Cost Risk

Purpose Given that currently around ten billion litres of wine are transported long distances to overseas consumers per year, the purpose of this paper is to provide a foundation for understanding the trade-offs between cost, water usage and carbon emissions in decisions about the location of wine bottling plants in a global supply chain. Design/methodology/approach This paper presents a case-based analytical modelling study and employs actual data from one of Australia’s major wine companies. A descriptive analytical model is developed for assessing wine supply chain scenarios using three indicators of economic and environmental impacts – supply chain cost, risk-weighted water usage and carbon emissions. Findings The research highlights trade-offs required when considering optimal supply chain design, and finds possibilities for reshaping a global wine supply chain in order to improve the selected economic and environmental impacts. Originality/value The originality of this paper lies in its analytical focus on examining the interplay between supply chain cost, risk-weighted water usage and carbon emissions in a global supply chain, which has not previously been addressed.

scholarly journals Integrated Supply Chain Management in the Fast-Moving Consumer Goods Manufacturing Industry: A Review

2018 ◽  
Vol 10 (4(J)) ◽  
pp. 213-220
Author(s):  
Gabriel Oyebanjo OGUNLELA
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Customer Service ◽  
Consumer Goods ◽  
Fast Moving ◽  
Manufacturing Industry ◽  
Future Research ◽  
Chain Management ◽  
Fast Moving Consumer Goods ◽  
Integrated Supply Chain

A move towards integrated supply chain management (ISCM) in the various manufacturing industries, with the integration of the different associated processes involved, is gaining prominence as a tool for achieving competitive advantage over rival companies. Various studies have been carried out on ISCM globally, with possible problems affecting competitiveness and effective customer service identified as nonintegration, ranging from internal processes to suppliers. This paper reviewed literature on the application of ISCM in the Fast Moving Consumer Goods (FMCG) Manufacturing industry in Nigeria. This involved collecting, sorting, grouping and analysing of available papers to identify strengths and weaknesses and suggest the direction for future research. The review shows that, although some research has been conducted onISCM in the manufacturing industry, little has been done in the FMCG manufacturing industry globally, and in particular, ISCM is still in the initial stages of adoption in Nigeria. The aim of this review is to unearth the extent of application and implementation of ISCM in the FMCG industry in Nigeria, and advise on the status of ISCM and problems confronting its implementation and use. This paper posits that, based on the reviewed literature, there is a need for the FMCG manufacturing industry in Nigeria to implement ISCM, considering its importance as iterated by both academics and business managers. This review was carried out focusing on literature relating to ISCM in the FMCG Manufacturing industry and does not cover the entire manufacturing industry.  

scholarly journals Supply Chain Design for Global Competitiveness

2017 ◽  
Vol 1 ◽  
pp. xiv-xiv
Author(s):  
Ferry Jie
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Customer Service ◽  
Service Providers ◽  
Raw Materials ◽  
Value Added ◽  
Supply Chain Design ◽  
Third Party ◽  
Design And Technology ◽  
Chain Management

A supply chain consists of the flow of products and services from raw materials manufacturers, component and intermediate manufacturers, final product manufacturers, wholesalers, distributors and retailers. All are connected by transportation, storage activities, and integrated through information, planning, and integration activities. Many large firms are moving away from in-house Vertically Integrated structures to Supply Chain Management. Supply Chain are the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. It also includes coordination with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. Supply chain management is the design of seamless value added processes across organization boundaries to meet the real needs of the end customer. Failure to proactively design a SC results in poor coordination of effort, incompatible information systems, long cycle times, communication problems, customer service issues, excessive waste and environmental degradation, relatively high inventories for the level of customer service achieved, and lower the optimal profit. A process map is a graphic representation of the system and contains a sequence of steps that are performed to produce some desired output. The primary goal behind process mapping is to make complex systems visible. The logistics/supply chain design and technology decision is of great strategic importance to logistics, the firm as a whole, and the supply chain. A number of factors may suggest the need to design the logistics/supply chain. A formal, structured process for design and digital tools is preferable; the potential impacts on cost and service justify a significant effort toward following a sound process. Numerous factors including technology may affect the design of a logistics and supply chain and the location of specific facilities within the context of the network.

Modular IT-Support for Integrated Supply Chain Design

2015 ◽  
pp. 295-312
Author(s):  
Matthias Parlings ◽  
Tobias Hegmanns ◽  
Philipp Sprenger ◽  
Daniel Kossmann
Keyword(s):  
Supply Chain ◽  
Supply Chain Design ◽  
It Support ◽  
Integrated Supply Chain

scholarly journals Integration model of collaborative supply chain

DYNA ◽  
2015 ◽  
Vol 82 (193) ◽  
pp. 145-154 ◽  
Author(s):  
Horacio Bautista Santos ◽  
José Luis Martínez Flores ◽  
Gregorio Fernández Lambert ◽  
María Beatriz Bernabé Loranca ◽  
Fabiola Sánchez Galván ◽  
...  
Keyword(s):  
Mathematical Model ◽  
Fuzzy Logic ◽  
Supply Chain ◽  
Customer Service ◽  
Measurement Instrument ◽  
Integration Model ◽  
Integrated Supply Chain

The strategic members of collaborative supply chain have been looking for actions to synchronize their links. The purpose is to improve the customer service and fulfill the challenges of the globalized competitiveness. This trend is known as integrated supply chain and improves the companies performance as a whole. In this paper, an integration model of collaborative supply chain was developed considering the strategical, tactical and operational perspectives. To implement it, a measurement instrument was designed and validated statistically. Also a mathematical model using fuzzy logic was designed and applied among 36 small, medium and large Mexican companies to determine their integration level and propose specific actions that allow them to improve it.

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