scholarly journals Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers

2021 ◽  
Author(s):  
Dung Le ◽  
Giang T. Phi ◽  
Truc H. Le
Keyword(s):  
Best Practices ◽  
Crisis Management ◽  
Learning Theory ◽  
News Media ◽  
Service Providers ◽  
Management Model ◽  
Management Framework ◽  
Behavioral Learning ◽  
Global Pandemic ◽  
Hotel Service

Hotel service providers are among the most affected by the evolving Covid-19 pandemic. Although the consequences of the pandemic on hotel operations have been widely examined, the question of how hotel businesses can revive, innovate, and transform in order to survive and recover remains vastly under-researched. This study aims to provide insights on this important topic by analyzing 312 news articles between December 1, 2019, and March 1, 2021, published by global news media, which report hotels’ strategies and tactics to deal with the pandemic. Grounded on chaos theory, behavioral learning theory, and an integrated crisis management model, a global pandemic crisis management framework is developed. Practically, the paper reveals best practices applied by hoteliers to deal with the pandemic (e.g., service transformation, smart marketing, strategic collaboration/alliance, mergers and acquisitions, and digitalization) and suggests ways for hotel services providers to adapt to the “new travel” age.

scholarly journals The politics of crisis management by regional and international organizations in fighting against a global pandemic: the member states at a crossroads

2021 ◽  
pp. 002085232098451
Author(s):  
Steven Van Hecke ◽  
Harald Fuhr ◽  
Wouter Wolfs
Keyword(s):  
Crisis Management ◽  
International Organizations ◽  
Governance Structure ◽  
Added Value ◽  
World Health ◽  
The European Union ◽  
Member States ◽  
Global Pandemic ◽  
Turbulent Times ◽  
Health Organization

Despite new challenges like climate change and digitalization, global and regional organizations recently went through turbulent times due to a lack of support from several of their member states. Next to this crisis of multilateralism, the COVID-19 pandemic now seems to question the added value of international organizations for addressing global governance issues more specifically. This article analyses this double challenge that several organizations are facing and compares their ways of managing the crisis by looking at their institutional and political context, their governance structure, and their behaviour during the pandemic until June 2020. More specifically, it will explain the different and fragmented responses of the World Health Organization, the European Union and the International Monetary Fund/World Bank. With the aim of understanding the old and new problems that these international organizations are trying to solve, this article argues that the level of autonomy vis-a-vis the member states is crucial for understanding the politics of crisis management. Points for practitioners As intergovernmental bodies, international organizations require authorization by their member states. Since they also need funding for their operations, different degrees of autonomy also matter for reacting to emerging challenges, such as the COVID-19 pandemic. The potential for international organizations is limited, though through proactive and bold initiatives, they can seize the opportunity of the crisis and partly overcome institutional and political constraints.

The open-access telecommunication transmission network in the Canary Islands: an alternative proposal to the current management model?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Eduardo Krawietz Ramos ◽  
Rosa María Aguilar Chinea ◽  
Pedro Juan Baquero Pérez
Keyword(s):  
Open Access ◽  
Canary Islands ◽  
Service Providers ◽  
Management Model ◽  
Transmission Network ◽  
Wholesale Market ◽  
Content Type ◽  
Regulatory Policies ◽  
Retail Service ◽  
Alternative Proposal

Purpose This paper aims to study the competition problems and market failures in the Canary Islands and propose an alternative management model for the telecommunication transmission network. This model is based on a wholesale-only open-access transmission network, available to all the retail service providers of this region, and managed by a unique entity subject to regulation with cost-based prices. The proposal hopefully will help to debate about the implementation of certain regulatory models in the network industries, concerning telecommunication submarine cables connecting archipelagos. Design/methodology/approach An empirical approach has been used, based on the observation and analysis of the regulatory policies applied to the wholesale transmission networks in the Canary Islands, Azores and Madeira archipelagos. Findings Results show a persistent margin squeeze situation on the retail broadband market in the Canary Islands, due to the pricing strategy on the Spanish mainland-Canaries wholesale market, which is, in turn, delaying the entry of alternatives and the level of development and efficiency of competition. The risk of duopoly collusion is also present on this wholesale market. Additionally, public aids will be needed to replace the systems connecting with the non-capital islands and to provide redundancy to El Hierro. The alternative proposal might help preventing the above. Eventually, several insights are considered for further investigation. Originality/value Little attention has been paid to this topic in the literature, regarding the analysis of regulatory policies applied over fiber optic submarine cable infrastructures in fragmented territories like archipelagos. Consequently, an empirical analysis has been accomplished to emphasize this research work, based on the regulatory policies adopted.

Adoption of Innovation and Technological Advancement Deployment

2021 ◽  
Author(s):  
Karam Yateem ◽  
Mohammad Dabbous ◽  
Mohammad Kadem ◽  
Mohammed Khanferi
Keyword(s):  
Best Practices ◽  
Multiphase Flow ◽  
Monitoring System ◽  
Industrial Revolution ◽  
Service Providers ◽  
Data Retrieval ◽  
Successful Implementation ◽  
Technological Advancement ◽  
Field Equipment ◽  
Well Completion

Abstract The main objective of the paper is to outline initiatives associated with leveraging creativity and innovation to sustain operational excellence. It will cover processes, applications and best practices toward continually leveraging creative and innovation such as the development of innovation team toward creating a collaborative environment in the generation, identification and development of ideas and new technological advancement deployment. The processes described will cover (1) the continuous monitoring and management update of innovation submissions, implementation and self-development course completion, (2) recognition for value addition resultant from technological deployment, (3) Technical Review Committee (TRC) centralization and streamlining of evaluating technologies and best practices, (4) the assignment of challenging targets and (5) the initiation of special innovation campaigns for pressing and challenging matters has resulted in various major accomplishments. The establishment of the 4th Industrial Revolution (IR 4.0) team to address production engineering and well services challenges and collaborate for articulate, smart, more efficient and effective resolutions, process improvements and decision making. The results were remarkable with an incremental increase into intent to submit a patent file consideration, patenting, technology deployment and production of technical manuscripts addressing the unique achievements as well as the submission of awards applications. Technical collaboration toward triggering resolutions to ongoing operational challenges has resulted in various internal in-house built strides of best practices and other collaborative initiatives with other services providers such as: Intelligent Field Equipment Industrial Professionals Training: Special training for intelligent field equipment associated with smart well completion (SWC) exercising and optimization, data retrieval from multiphase flow meters (MPFMs) as well as a permanent downhole monitoring system (PDHMS) and conducting basic preventative maintenance (PM) requirements. Multiphase Flow Metering (MPFM) Advanced Monitoring System: An in-house developed MPFM system advanced monitoring to enable production/Intelligent Field engineers to monitor and diagnose MPFMs healthiness in all fields. It includes a validation mechanism to monitor and verify the different MPFM diagnostic data, alarming mechanism, flow rates and data visualization tools to verify the health of the installed base of equipment toward higher testing efficiency, reduction of manpower exposure to the field, and cost avoidance through minimizing operational logistical arrangements and minimization of unnecessary field visits by service providers. The ultimate intent is to heavily depend upon all employees to successfully propose solutions, and subject matter experts to coach employees in the successful implementation of practical resolutions to improve operations, optimize cost, and enhance employees’ satisfaction and engagement.

New Indian online rules risk state overreach and abuse

2021 ◽  
Keyword(s):  
Social Media ◽  
News Media ◽  
Public Discourse ◽  
Hate Speech ◽  
Central Government ◽  
Service Providers ◽  
Online News ◽  
Content Type ◽  
Digital Service ◽  
The Government

Significance The new rules follow a stand-off between Twitter and the central government last month over some posts and accounts. The government has used this stand-off as an opportunity not only to tighten rules governing social media, including Twitter, WhatsApp, Facebook and LinkedIn, but also those for other digital service providers including news publishers and entertainment streaming companies. Impacts Government moves against dominant social media platforms will boost the appeal of smaller platforms with light or no content moderation. Hate speech and harmful disinformation are especially hard to control and curb on smaller platforms. The new rules will have a chilling effect on online public discourse, increasing self-censorship (at the very least). Government action against online news media would undercut fundamental democratic freedoms and the right to dissent. Since US-based companies dominate key segments of the Indian digital market, India’s restrictive rules could mar India-US ties.

scholarly journals Designing a crisis management model in Iran’s archival centers: Pre-crisis stage

2018 ◽  
pp. 161-172 ◽  
Author(s):  
Maryam Nakhoda ◽  
Sedigheh Ahmadi Fasih ◽  
Mohamad Reza Esmalili Givi ◽  
Fahimeh Bab-ol Havaeji
Keyword(s):  
Crisis Management ◽  
Management Model

scholarly journals PENGEMBANGAN KERANGKA MANAJEMEN RISIKO PADA PERBANKAN SYARIAH

2019 ◽  
Vol 4 (1) ◽  
pp. 46-67
Author(s):  
Diah Novianti
Keyword(s):  
Decision Making ◽  
Risk Management ◽  
Risk Identification ◽  
The Other ◽  
Management Model ◽  
Islamic Banking ◽  
Business Activity ◽  
Business Risk ◽  
Management Framework ◽  
Risk Management Framework

Islamic banking such as the other business institution will face different kind of risk that inherent on its main business activity. In business, risk defined as a posibillity an can appear every time, before, when, and after the decision making. Islamic banking faced different risk with the conventional banking, because its uniquenes. Thus, the development of risk management framework in Islamic banking is very important to do, especially in frame of  risk identification, measuring, mitigation and monitoring. This paper will discuss about risk management in Islamic Banking, in theoretically and the implementation of risk management. The scope of this study will include the identification of risk in Islamic Banking, stage of risk management in Islamic Banking, risk management model, and also the devolpment of risk management framework in Islamic Banking.

scholarly journals Challenges for European Tourist-City-Ports: Strategies for a Sustainable Coexistence in the Cruise Post-COVID Context

Land ◽  
2021 ◽  
Vol 10 (11) ◽  
pp. 1269
Author(s):  
María J. Andrade ◽  
João Pedro Costa ◽  
Eduardo Jiménez-Morales
Keyword(s):  
Best Practices ◽  
Port City ◽  
Port Cities ◽  
Negative Effects ◽  
Cultural Sustainability ◽  
Steady Growth ◽  
Global Pandemic ◽  
Cruise Tourism ◽  
Negative Impacts ◽  
Social Environmental

In recent years, cruise tourism has increased the negative effects caused by touristification in many European port cities. Despite this, these cities are in a great competition to be a destination, a tourist-port. Cruise tourism has come to stay, and a steady growth can be expected in a post-COVID-19 scenario, but at what cost? The tourist-port demands highly effective planning answers occurring simultaneously, and the global pandemic crisis provides a buffer of time to seek best practices, combining the expected economical (re)development with social, environmental, and cultural sustainability. This paper proposes five different strategies that contribute to finding a sustainable coexistence between tourist ports and their cities. To this end, trans-scalar strategies developed in previous research from different disciplines have been studied and categorized in a port-city context, in order to provide a holistic viewpoint on the measures carried out to maximize the benefits and limit the negative impacts of cruise tourism on cities.

scholarly journals Media and science. The handling of scientific information on SARS-CoV-2 in Mexican media

2021 ◽  
Author(s):  
Christian Saúl Hernández Pérez
Keyword(s):  
Best Practices ◽  
News Media ◽  
Current Issue ◽  
Scientific Information ◽  
Sources Of Information ◽  
Scientific Publications ◽  
Scientific Databases ◽  
National Media ◽  
Scientific Approach ◽  
The Face

The use and management of scientific sources of information, made by the Mexican media, regarding SARS-CoV-2 is analyzed. It is investigated whether four national media, two news and two opinion, resort to verified scientific sources to inform or comment on the specialized issues about the virus. An exploratory study was carried out on the number of scientific publications made on the virus in scientific databases and in three preprint repositories. Subsequently, a content analysis of four Mexican media was conducted to identify the sources and use of specialized information regarding SARS-CoV-2. Frequently, the news media rely on agency content, although in its original content there is a use-learning curve that allows forecasting best practices The opinion media delve into reflection, but its editorial line is dominant in the face of the scientific approach to the current issue.

How Brazil Operators and Regulators Implemented, Audited and Learned from COVID-19

2021 ◽  
Author(s):  
Nathan Biddle ◽  
Jorge Siqueira ◽  
Anne Guedes ◽  
Mariana França ◽  
Nayara Ferreira ◽  
...  
Keyword(s):  
Emergency Response ◽  
Oil And Gas ◽  
Service Providers ◽  
Gas Production ◽  
Hazard Identification ◽  
Positive Outcomes ◽  
Worst Case ◽  
Effective Response ◽  
Global Pandemic ◽  
Exploration And Production

Abstract The COVID-19 pandemic brought with it the potential risk for personnel abandonment of various oil and gas installations that was unprecedented in the industry. Uncertainties on how to implement and monitor these processes was a significant challenge. This pandemic scenario required that operators and regulators work together to reformulate their normal way of working to decrease the risk of virus exposure to personnel, while still ensuring critical elements were implemented for safe operations. Regulators were required to act quickly to implement and adjust regulations to meet the new demands for safe operations during the global pandemic. Through joint discussions with industry associations and an understanding of the situation, the Brazilian oil and gas industry regulator, ANP, was able to immediately implement tracking requirements and, within less than one month after formal declaration of a state of emergency, issued new regulations for the restart and operations of installations. These measures assisted in a better understanding of the COVID-19 situation onboard offshore installations and in disseminating learnings across Exploration and Production (E&P) industry. Operators across Brazil all implemented modified emergency response plans, new hazard identification measures and means to reduce the risks of these identified hazards in response to COVID-19. The ANP worked to oversee the manner in which these measures were conducted, while successfully assisting in reducing demands on offshore work during the pandemic by migrating to a fully-remote means of regulatory enforcement and auditing. Regulators and operators all worked across five key areas and within the joint efforts significantly mitigated the impacts which COVID-19 had on the industry in Brazil. These key areas were: Operational Safety Documentation, procedures within the regulations and management system to cope with the pandemic scenario; Tracking of COVID-19 cases and effective response measures/learnings across industry; Hazard Identification related to the operational conditions impacted by the COVID-19 crisis; Risk Assessment for the identified hazards because of the pandemic; and Emergency Response plans for response to the worst-case operational scenario during a pandemic. Although severe outbreaks did occur on several installations, causing temporary shutdowns, there have to date been no major operational accidents as a result of COVID-19 personnel evacuations or procedures. Additionally, the total oil and gas production levels for Brazil have been maintained or increased across the sector. These high-level performance indicators demonstrate that through the efforts of the ANP, operators, service providers and other regulators, the pandemic situation is being managed successfully while the industry also continues meet the necessary energy demands of the country. Although the global pandemic has been a sobering and dark period in history for all, there have been positive outcomes for the oil and gas exploration and production industry. The three most apparent positive outcomes are: Ability of regulators and operators to adapt together; A focus by all players on the safety of the workforce and environment;. Effectively operating under adverse conditions with reduced and essential workforce.

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