scholarly journals Why do civil servants experience media-stress differently and what can be done about it?

2019 ◽  
Vol 47 (4) ◽  
pp. 599-620
Author(s):  
Thomas Schillemans ◽  
Rune Karlsen ◽  
Kristoffer Kolltveit

Pressure from the media affects the daily work of bureaucrats and induces ‘media stress’, with potentially critical effects on the quality of public policy. This article analyses how bureaucrats’ daily work has been adapted to the media (‘mediatised’) and which groups of bureaucrats experience the most media-stress. Reporting the results of an original and large-scale survey (N=4,655) this article demonstrates that levels of media-stress vary among different groups of civil servants. In turn, its analysis suggests that media-stress is more pronounced in the Netherlands than in Norway, is more concentrated in the lower rungs of administrative hierarchies and is related to media pressures on organisations. By untangling the underlying logic of mediatisation and the dynamics of media-stress, this article makes an important contribution to extant scholarship and also provides a series of practical recommendations.

2015 ◽  
Vol 36 (2) ◽  
pp. 35-41 ◽  
Author(s):  
Luciana Eduardo Fernandes Saraiva ◽  
Lays Pinheiro de Medeiros ◽  
Marjorie Dantas Medeiros Melo ◽  
Manuela Pinto Tiburcio ◽  
Isabelle Katherinne Fernandes Costa ◽  
...  

OBJECTIVE: The aim of this study is to correlate the QOL domains of the civil servants to the type and number of chronic health conditions. METHOD: A transversal, quantitative study, conducted at the Department of Civil Servant Assistance of the Federal University of Rio Grande do Norte with 215 civil servants, during the period from March to May 2011. RESULTS: Among the chronic health conditions studied, there was significant relationship between non-communicable chronic disease and QOL scores, correlating weakly (r <-376; p <0.008) in the other fields. It was found that the greater the number of chronic conditions, the lower the values on the QOL scale. CONCLUSION: The quality of life of civil servants is negatively influenced by chronic health conditions, compromising, in general, their daily work and life activities.


1986 ◽  
Vol 1 (0) ◽  
pp. 94-106
Author(s):  
Moon Hwa Chung

The involvement of civil servants in formulating public policy is ever expanding. Consequently, in order to effectively respond to rapid changes of the administrative environment, and to resolve the increasing conflicts which are bound to occur in greater frequency among various parties, government administration must be developed to a professional degree. Thus, it is important to restructure policy making processes and to improve the relations with each environmental factor which affects the orderly operation of the overall policy making mechanism. It is even more critical to develop the quality of those civil servants who influence the policy making procedure. In order to realize the above goals, first, government recruiting and staffing systems must be improved to attract and retain competent, capable personnel from the labor market; It is important to develop and preserve a personnel system which is based on the merit principle in order to maintain a high degree of motivation and benefit from the full capacities of employees; Finally, it is imperative to make use of a diverse range of effective training programs, techniques, and operational systems which will equip civil servants with the skills and knowledge necessary to cope with ever increasing administrative demands and develop in them progressive oriented attitudes.


1994 ◽  
Vol 2 (2) ◽  
pp. 81-98 ◽  
Author(s):  
V. Kanti Prasad ◽  
G.M. Naidu

With increasing globalization of trade, and growing reliance on quality as a competitive weapon, the ISO-9000 international quality standards have become a major force to be reckoned with for U.S. companies doing business directly or indirectly with the European Community or any of the 50 countries that have adopted the standards. While much attention has been focused on the efforts of large companies in achieving ISO-9000 registration, little is known about the awareness, attitudes, concerns, and preparedness of small and medium-sized manufacturers in regard to ISO-9000. Based on a large-scale survey, this article provides insights into the stages and correlates of preparedness for ISO-9000, and also into major perceived barriers to achieving certification among small and medium-sized manufacturers. Important implications for management and public policy are discussed.


Author(s):  
Håkon Solbu Trætteberg ◽  
Audun Fladmoe

Abstract Research on differences between public, for-profit, and nonprofit providers of welfare services has provided mixed findings, depending on welfare state arrangement, regulation, and service area. This paper’s objective is to study the differences between public, nonprofit (cooperatives and other nonprofits), and for-profit welfare providers from the perspective of the users in the tightly regulated Scandinavian context. We ask how the users perceive the providers from different sectors differently and how this variation can be explained. The study relies on a large-scale survey carried out in 2015 in the city of Oslo, Norway. From the survey, we identify the two main results. First, despite limited differences, users of nonprofit kindergartens are generally more satisfied than users of for-profit and public kindergartens. Second, an important explanation for variations in user satisfaction among kindergartens is identified in a pocket of regulatory leniency: the quality of food service. This is the only expense that varies among kindergartens in Norway. These results indicate that more lenient regulations could potentially increase provider distinctiveness. Based on the existing literature, we discuss why nonprofit providers seem to fare better in the minds of users than public and for-profit providers.


2017 ◽  
Vol 203 ◽  
pp. 623-634 ◽  
Author(s):  
Rongling Li ◽  
Gamze Dane ◽  
Christian Finck ◽  
Wim Zeiler

2017 ◽  
Vol 25 (1) ◽  
pp. 43-59 ◽  
Author(s):  
Francesco Aletta ◽  
Tara Vander Mynsbrugge ◽  
Dominique Van de Velde ◽  
Patricia De Vriendt ◽  
Pieter Thomas ◽  
...  

There are relatively few studies on the acoustic environment of care facilities. However, sound is an important component of the users’ experience and quality of life in these spaces, and particularly in nursing homes, where both staff and residents have medium- to long-term perspectives, contrarily to hospital settings. This study included an online large-scale survey for nursing homes in Flanders and it targeted the group of professionals. It aimed at providing an overview about noise sensitivity and sound perception of the staff members in their work environment, as well as investigating the potential effects on sound perception of staff role and context. Results showed that limited differences emerged for staff roles, while more differences were found when exploring the context factor. Overall, the results of this study claim for further attention on the management and design of the sound environment in these facilities.


2020 ◽  
Vol 6 (14) ◽  
pp. eaay9344
Author(s):  
Hans J. G. Hassell ◽  
John B. Holbein ◽  
Matthew R. Miles

Is the media biased against conservatives? Although a dominant majority of journalists identify as liberals/Democrats and many Americans and public officials frequently decry supposedly high and increasing levels of media bias, little compelling evidence exists as to (i) the ideological or partisan leanings of the many journalists who fail to answer surveys and/or identify as independents and (ii) whether journalists’ political leanings bleed into the choice of which stories to cover that Americans ultimately consume. Using a unique combination of a large-scale survey of political journalists, data from journalists’ Twitter networks, election returns, a large-scale correspondence experiment, and a conjoint survey experiment, we show definitively that the media exhibits no bias against conservatives (or liberals for that matter) in what news that they choose to cover. This shows that journalists’ individual ideological leanings have unexpectedly little effect on the vitally important, but, up to this point, unexplored, early stage of political news generation.


2014 ◽  
Vol 39 (1) ◽  
Author(s):  
Kjersti Thorbjornsrud ◽  
Tine Ustad Figenschou ◽  
Øyvind Ihlen

AbstractBased on extensive fieldwork, the present article illustrates how the logic of the news media is expanding from influential communication departments to the practices, routines and priorities of traditional career bureaucrats. To theorize the mediatization of a traditional bureaucratic rationale, the article proposes a typology for how rule-based public organizations adapt to and adopt the news media’s implicit ‘logic of appropriateness.’ We emphasize the importance of (1) the news rhythm and (2) news formats, but also (3) how and why being in the media is valued by civil servants, and (4) how this leads to a reallocation of resources and responsibilities within the organization. We find that career bureaucrats both anticipate and adopt a news logic in their daily work. The normative implications of these transformations are discussed in the final section of the article.


2017 ◽  
Vol 9 (3) ◽  
pp. 349-360 ◽  
Author(s):  
Leonardo (Don) A.N. Dioko ◽  
Amy S.I. So

Purpose The purpose of this study is to propose a destination-level framework incorporating subjective and overall assessments of residents’ quality of life (QOL) and visitors’ quality of experience (QOE) as a means for managing optimum levels of visitor volume at destinations. Design The proposed framework is empirically tested and applied using a large-scale survey of residents and visitors across a four-year time span in Macao, a Special Administrative Region of China that counts among the smallest and densest city-states in the world and which has borne the full force of extraordinary rapid tourism growth in recent years. Findings The study’s findings suggest that subjective assessments of residents’ QOL and visitors’ QOE interact and must be considered together when assessing sustainable levels of tourism at the level of a destination. Originality The study’s value lies in its use of a large-scale survey across a four-year time span to empirically validate theorized maximal values of QOL assessments from the point of view of residents as well as quality of visiting experience from the point of view of visitors. This finding lays future groundwork for more robust management of tourism growth in destinations.


2012 ◽  
Vol 16 (2) ◽  
pp. 230-239 ◽  
Author(s):  
Benjamin S. Crosier ◽  
Gregory D. Webster ◽  
Haley M. Dillon

Social networks dominate modern life. Social networks have always existed and have been around in nonelectronic forms throughout the entirety of our species' history. It is only recently that the Internet has provided a venue for their electronic explosion. From a nonexistent phenomenon to an incessantly repeated buzzword that permeates the media and is the topic of a major Hollywood film, electronic social networks experience such success because human social behavior has been naturally selected to interface in such a way. Genes and culture relentlessly encourage sociality, and network structure is the grand output of countless interactions in which we engage, from winks to weddings. With the advent of technology that promotes these connections, our innate propensity to connect at a large scale is changing the way we live. From mundane communication to meeting the love of one's life to inciting political revolutions, network ties are the conduits by which information and resources are spread. Understanding the patterns and more importantly the “whys” of human connectedness can greatly impact quality of life for the better. The present article reviews the extant literature of social networks and social network analysis proper, the evolutionary foundation of social networks, the proposed psychological antecedents of network composition, the transition from traditional to online networks and how the two modes differ, the impact of social networks on popular culture, and the future of social networks.


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