scholarly journals Az ISO 9000 szabványok változásai

2009 ◽  
Vol 4 (1) ◽  
pp. 107-113
Author(s):  
Tibor Marosi
Keyword(s):  
Quality Management ◽  
Iso 9000 ◽  
International Organization ◽  
Iso 14001 ◽  
The Other ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
International Organization For Standardization ◽  
Systems Requirements

The International Organization for Standardization issued the new ISO 9001:2008 standard with title Quality Management systems. Requirements at 15 Nov 2008. In spite of arrangements lasting more years the requirements of the standard basically have not changed. The main goal of changes was in one hand the more understandable and clearer text, on the other the increasing compatibility with the standard ISO 14001. This paper gives an explanation of changes in requirements ISO 9001:2008. These changes have been taken into consideration by the users if they want to suit the expectations of the new document.

scholarly journals PROPORTION OF CERTIFIED ISO 9001 QUALITY MANAGEMENT SYSTEMS IN SMALL AND MEDIUM-SIZED ENTERPRISES IN LATVIA

2010 ◽  
Vol 1 (2) ◽  
pp. 56
Author(s):  
Guna Čivčiša
Keyword(s):  
Quality Management ◽  
Large Scale ◽  
Size Class ◽  
International Organization ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Depth Analysis ◽  
Expected Outcome ◽  
Systems Requirements

ISO 9001 (2000 and 2008), Quality management systems – Requirements are globally most used standards. The total number of issued certificates tends to increase year by year, according to the annual surveys of International Organization for Standardization (ISO). The situation in Latvia is similar – the total number of the standard user organizations grows every year only in much smaller amounts. However, the information on issued certificates is insufficient for realizing an in-depth analysis of standard user organizations. This study is important for providing detailed information on enterprises according to their size class and for information on the proportion of certified enterprises to overall number of enterprises to observe the most active scale group of business for ISO 9001 certification. The expected outcome of the research – the number of certified enterprises and their distribution by size class (micro, small, medium- sized and large scale enterprises) in Latvia.

PROBLEMS OF AUDITING USING QUALITY MANAGEMENT SYSTEMS FOR SUSTAINABLE DEVELOPMENT OF ORGANIZATIONS / KOKYBĖS VADYBOS SISTEMŲ AUDITO PROBLEMOS SIEKIANT DARNAUS ORGANIZACIJŲ VYSTYMOSI

2008 ◽  
Vol 14 (1) ◽  
pp. 64-75 ◽  
Author(s):  
Adolfas Kaziliūnas
Keyword(s):  
Sustainable Development ◽  
Quality Management ◽  
Iso 9000 ◽  
International Standards ◽  
Iso 14001 ◽  
Iso 9001 ◽  
Management Systems ◽  
Shop Floor ◽  
Quality Management Systems ◽  
Diverse Range

The role of international standards is analysed in accordance with the quality management of organisations by the requirements of sustainable development. Organisations and companies become increasingly dependent on each other and foreign partners in business, prosperity, socio‐economic change and environment responsibility. There is an essential necessity for using International Standards under these changing conditions. The management systems standards ISO 9001 (quality) and ISO 14001 (environment) have gained recognition in Lithuania. ISO 9001:2000 is approaching 750 and ISO 14001 is approaching 140 certifications across a diverse range of organisations in the manufacturing, service and government areas. The narrow view of quality management has now been swept aside by ISO 9000:2000 quality management principles that aim to help organisations achieve sustained success. But there are some difficulties in implementing these principles. Auditors are responsible for correct implementation of standards. For the auditors they represent a key for transforming the way quality system audits, as recognised by the International Accreditation Forum (IAF). Too many auditors lack real interpersonal skills or experience to engage effectively both main board directors and the shop floor workers. It is very important that auditors must have sufficient preparation, training and gravitas and will be reluctant to engage top management and have capability to interface at this level. The main topics of how to manage quality audit according to the requirements and new quality management principles of ISO 9000:2000 standards are presented in this article. It also provides recommendations on the management of audit programmes, the conduct of internal or external audits of quality management systems, as well as on the competence and evaluation of auditors. This article provides auditors with effective questioning techniques that will enable them to establish that an organisation is managing its processes effectively. Santrauka Straipsnyje analizuojamas tarptautinius standartus atitinkančių kokybės vadybos sistemų vaidmuo darniam organizacijų vystymui. Įmonės ir organizacijos vis daugiau tampa priklausomos viena nuo kitos ir užsienio partnerių verslo, socialinėse, ekonominėse bei aplinkosaugos srityse. Šiomis sąlygomis labai naudinga pasinaudoti tarptautiniais standartais, nes jie padeda vienodai suprasti ir suderinti daugelį kriterijų. Lietuvoje pastaraisiais metais didžiausio populiarumo sulaukė tarptautiniai standartai ISO 9000:2000 (kokybė) ir ISO 14000 (aplinkosauga). Lietuvos gamybiniame, paslaugų ir viešajame sektoriuose jau yra apie 750 organizacijų, įdiegusių kokybės vadybos sistemas pagal ISO 9001:2000 standartą, ir apie 140 organizacijų, įdiegusių aplinkos vadybos sistemas pagal ISO 14001 standartą. ISO 9000:2000 standartai reikalauja esminių organizacijos požiūrių į vadybą pokyčių. Vadybos sistemos turi padėti kurti pridedamąją organizacijos vertę. Standartuose išreikštas požiūris, kad organizacijos tikslai turi būti pasiekiami efektyviai ir rezultatyviai valdant procesus ir jų sąveiką, iš esmės keičia auditų atlikimo būdą, nes auditoriai yra atsakingi už teisingą standartų nuostatų traktavimą ir įgyvendinimą. Auditoriai turi išmokti naujos audito atlikimo technikos, kuri leistų auditoriams nustatyti, ar organizacija efektyviai valdo procesus ir pasiekia užsibrėžtų tikslų. Tai nėra lengvas uždavinys ir susiduriama su nemažais sunkumais. Straipsnyje nagrinėjamas šių sunkumų pobūdis ir pateikiami kai kurie jų įveikimo būdai, analizuojama audito metodologija, tinkamo klausimyno sudarymas bei audito atlikimo technika, kaip to reikalauja ISO 9000:2000 standartų kokybės vadybos principai.

scholarly journals PROBLEMS OF DEVELOPING THE QUALITY MANAGEMENT SYSTEMS AT ENTERPRISES ENGAGED IN FOREIGN ECONOMIC ACTIVITIES

2020 ◽  
pp. 41-45
Author(s):  
Chyrkova Yu. ◽  
Petryshyn N. ◽  
Bortnikova M.
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
The United States ◽  
Iso 14001 ◽  
Iso 9001 ◽  
Management Systems ◽  
Economic Activities ◽  
Quality Management Systems ◽  
Business Entities

The article focuses on examining the problems of developing the quality management systems at the enterprises engaged in foreign economic activities. Today, companies operate in constantly changing market conditions. The formation of a new competitive environment forces companies to pay attention again to the efficiency and quality of goods and services, because in a fierce competition only those com-panies survive that could quickly adapt to such conditions. Globalization of markets, on the one hand, gives the consumer the right to choose the best, and, on the other hand, forces the manufacturer to look for new means to improve quality at the lowest cost. All these factors lead to the active development of quality management systems and methods, considering the wishes of consumers, the search for weaknesses in production and the best adjustment of the whole process for further successful development. Considering the above mentioned, the pur-pose of the article is to study the development and implementation of quality management system, as well as to identify the main problems of formation of quality management systems at enterprises-subjects of foreign economic activity and provide theoretical recommendations for their solution. The article reveals the essence of “quality” notion and discloses the concept of “quality management of the enterprise”. The description of modern quality management systems is implemented on the example of quality management system ISO 9001, food safety management system ISO 22000, environmental management system ISO 14001 and occupational safety and health management system OHSAS 18001. It has been studied the experience of world leaders in forming quality management systems on enterprises, namely the United States, Japan and European countries. Statistics on the number of ISO quality certificates received in 2013–2019 in Ukraine is presented to reveal the dynamics of developing the processes of business entities quality certification in our state. The problems that arise in domestic enterprises engaged in foreign economic operations during the formation of quality management systems are generalized.Keywords: quality, quality management, quality management system, international quality standards, certification, enterprise com-petitiveness. Статтю присвячено вивченню проблем формування систем менеджменту якості на підприємствах-суб’єктах зовнішньо-економічної діяльності. Розкрито сутність понять «якість» та узагальнено категорію «управління якістю діяльності підприємства». Охарактеризовано сучасні системи менеджменту якості підприємницьких структур, зокрема: систему управління якістю ISO 9001, систему управління безпечністю харчових продуктів ISO 22000, систему екологічного керування ISO 14001 та систему управління безпекою та гігієною праці OHSAS 18001. Відстежено досвід світових лідерів щодо формування систем менеджменту якості, а саме Сполучених Штатів Америки, Японії та європейських країн. Простежено динаміку розвитку процесів сертифікації якості бізнес-одиниць, зокрема за кількістю отриманих сертифікатів якості групи ISO у 2013–2019 роках в Україні. В результаті, узагальнено проблеми, які виникають у вітчизняних підприємств-суб’єктів ЗЕД під час формування систем управління якістю, а також наведено рекомендації щодо їх вирішення. Ключові слова: якість, управління якістю, система менеджменту якості, міжнародні стандарти якості, сертифікація, конкурентоспроможність підприємства.

scholarly journals A estratégia da qualidade ou a qualidade da estratégia? Uma avaliação da adoção da gestão estratégica na norma ABNT NBR ISO 9001:2015

2017 ◽  
Vol 1 (1) ◽  
pp. 57
Author(s):  
Adelson Pereira do Nascimento ◽  
Lucilaine Maria Pascuci ◽  
Luiz Carlos Nascimento ◽  
Marcos Paulo Valadares de Oliveira
Keyword(s):  
Quality Management ◽  
Strategic Management ◽  
International Organization ◽  
Iso 9001 ◽  
Organizational Strategy ◽  
Management Systems ◽  
Reference Standard ◽  
Quality Management Systems ◽  
Business Operations ◽  
Degree Of Participation

<p>Although the literature points out that quality management is closely linked to the strategic management of an organization, it is surprising that the pre-2015 versions of ISO 9001 - reference standard for the implementation of Quality Management Systems (QMS) - did not have mandatory requirements for linking quality management to organizational strategy. This study examines the new revision of the standard, published in September 2015, which incorporates new strategic management requirements aimed at reorienting organizations and their QMS into their business operations. In a first phase, a detailed verification of the changes of the standard proposed by the International Organization for Standardization (ISO), which expects a closer approximation of quality management to strategic management, was carried out. The work also sought to evaluate the implications of this review through the analysis of reviewers of the standard, consultants and auditors of certified companies. The analysis shows that the insertion of strategic management into ISO 9001 can leverage the degree of participation of top management in the effectiveness of QMS of certified companies, systematize strategic management as a routine in these companies and contribute with managers, auditors and consultants, in order to minimize potential impacts on the adequacy of its QMS.</p>

scholarly journals Determinants of quality management systems implementation in Tunisian firms

2016 ◽  
Vol 4 (2) ◽  
pp. 156-175 ◽  
Author(s):  
Olfa Hajjem
Keyword(s):  
Quality Management ◽  
New Technologies ◽  
Quality Criterion ◽  
Iso 9000 ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Systems Implementation ◽  
Information And Communication ◽  
The Impact

This research explores the impact of the firm’s internal and external attributes on its degree of implementation of quality management according to the ISO 9000 standard. This econometric study, based on the data gathered from a sample of Tunisian companies certified or in the course of certification in ISO 9001: 2000, reveals that the application of quality management depends on the organizational and environmental context of the company: a motivation rather internal than external to be certified, the application of ISO 9004 standard  recommendations, the adhesion of the company to the leveling program, size, investment in new technologies of information and communication and in technologies of analysis and measurement and the importance of innovation and quality criterion for customers.

Sign in / Sign up

Export Citation Format

Share Document