scholarly journals Marketing Communication Strategy of Kampoeng Heritage Kajoetangan Malang using SOSTAC Model

2021 ◽  
Vol 8 (6) ◽  
pp. 481-493
Author(s):  
Viola Fardhi Maghfira
Keyword(s):  
Information Technology ◽  
Word Of Mouth ◽  
Communication Strategies ◽  
Direct Marketing ◽  
Personal Selling ◽  
Communication Strategy ◽  
Tourist Attraction ◽  
Marketing Communication ◽  
Communication Tools ◽  
Descriptive Research

This study explores how marketing communication strategies in thematic villages are described with the SOSTAC model. This research aims to analyze the marketing communication strategy that has been carried out by Kampoeng Heritage Kajoetangan Malang using the SOSTAC Model. To achieve this objective, this study uses descriptive research, which means that this research describes systematic, factual, accurate from the data obtained and then analyzed to obtain the results needen in the study. The results showed that in the KJT village the marketing communication strategy that had been carried out had gone well using marketing communication tools such as publicity, direct marketing, personal selling, word of mouth to attract visitors. The focus of KJT for marketing communication strategies is image, tourist attraction, advances in information technology. The marketing communication strategy that shows the interest of Kampoeng Heritage Kajoetangan is dutch era buildings that are still well cared for and preserved to become a characteristic of Malang city which is identical to a heritage city.

scholarly journals ANALISIS STRATEGI KOMUNIKASI PEMASARAN PT. INDONESIA VILLAJAYA DALAM UPAYA MEMBANGUN LOYALITAS PELANGGAN

2019 ◽  
Vol 1 (1) ◽  
pp. 61-73
Author(s):  
Dessy Kurniawanti ◽  
Bambang Hendrawan
Keyword(s):  
Public Relations ◽  
Direct Marketing ◽  
Personal Selling ◽  
Sales Promotion ◽  
Communication Strategy ◽  
Community Relations ◽  
Marketing Communication ◽  
Integrated Marketing ◽  
Collection Data ◽  
Depth Interviews

This study aims to analyze how the process of marketing communication strategies such as: advertising, sales promotion, public relations and publicity, personal selling, and direct marketing conducted by PT. Indonesia Villajaya. The research data was obtained through direct observation, documentation, as well as in-depth interviews with five informants. This research method using descriptive qualitative method. Analysis of the data include: data collection, data reduction, data presentation, and conclusion. The results showed that PT. Indonesia Villajaya conduct marketing communication strategy with reference to the integrated marketing communications strategy with process include: advertising, sales promotion, direct marketing, personal selling, and community relations & publicity. With the process of the strategy undertaken during this helps in increasing the public's brand awareness, enhance brand image and increase sales for the company

scholarly journals Marketing communication tools and their influence on marketing innovation: Evidence from Slovakian SMEs

2021 ◽  
Vol 16 (3) ◽  
pp. 210-227
Author(s):  
Mehmet Civelek ◽  
Michal Červinka ◽  
Krzysztof Gajdka ◽  
Václav Nétek
Keyword(s):  
Sampling Method ◽  
Research Question ◽  
Direct Marketing ◽  
Personal Selling ◽  
Online Marketing ◽  
Marketing Communication ◽  
Communication Tools ◽  
Broad Perspective ◽  
Marketing Innovation ◽  
Research Gap

Abstract Due to lack of sources, SMEs face certain problems when applying innovative activities. Since marketing communication tools enable to perform innovative actions, SMEs’ usage of such channels might provide solutions for them to overcome the barriers of making innovation. Thus, this paper investigates whether the usage of marketing communication tools by SMEs enables them to be innovative in marketing or not, and the research question is “Does the usage of marketing communication tools by SMEs improve their innovativeness in marketing?” This paper focuses on traditional and technology-enabled marketing communication tools, such as direct marketing, personal selling, online marketing, and advertising in social media. The researchers employ a random sampling method and then create an online internet-mediated questionnaire to collect data from 812 SMEs in Slovakia. The researchers have also performed Ordinal Logistic Regression analyses to fulfill the research aim. The results show that the usage of marketing communication tools by SMEs improves their innovative posture in marketing. The education level of firm executives and cultural factors in a specific nation might be the reasons for the findings of this research. Thus, the trainings and financial support provided by policymakers and collaboration of other institutions are beneficial for the growth of SMEs. This research analyzes traditional and technology-enabled marketing tools, and areas of marketing innovation in a broad perspective, including innovations in products/services, prices, distribution, promotion, people, processes, and visualization. Therefore, it differs from other studies and fills the research gap by making a significant value addition in related literature.

scholarly journals MARKETING COMMUNICATION STRATEGY OF HALAL TOURISM AROUND GUS DUR’S CEMETERY IN JOMBANG

2019 ◽  
Vol 4 (1) ◽  
pp. 1 ◽  
Author(s):  
Afifatur Rohimah ◽  
Mohammad Insan Romadhan
Keyword(s):  
Social Relationships ◽  
Qualitative Method ◽  
Word Of Mouth ◽  
Direct Marketing ◽  
Sales Promotion ◽  
Communication Strategy ◽  
Marketing Communication ◽  
Mapping Approach ◽  
Religious Tourism

This article aims to develop an appropriate strategy for halal tourism at the complex of Gus Dur’s cemetery. The aim of the study is to find out an appropriate marketing communication strategy that can be applied for halal tourism particularly in religious tourism complex, around Gus Dur’s cemetery. This study used descriptive qualitative method through a mapping approach in finding the data. The finding of the study is that the implementation of an appropriate marketing communication strategy of halal tourism around Gus Dur’s cemetery should consider several aspects including advertisement role, sales promotion, event enhancement, maximizing social relationships, social publicity, direct marketing with digital utilization, and growing good tourist image with the role of word of mouth. The marketing communication strategy that will be developed should refer to the concept of halal tourism; the so called Muslim-friendly environment. Throughout this marketing communication strategy, this will maximize the existence of religious tourism around Gus Dur’s cemetery both for local and international tourists.

scholarly journals Marketing Communication Strategy in Facing Competition

2021 ◽  
Vol 3 (1) ◽  
pp. 44-54
Author(s):  
Musliadi Musliadi
Keyword(s):  
Public Relations ◽  
Direct Marketing ◽  
Personal Selling ◽  
Sales Promotion ◽  
Communication Strategy ◽  
Marketing Communication

Penelitian ini disimpulkan bahwa komunikasi pemasaran yang diterapkan Kelompok Usaha Bersama Kembang Ilung dalam menghadapi persaingan bisnis kerajinan anyaman eceng gondok  adalah dengan jalan memasang iklan (Beriklan) dengan cara pembuatan leaflet/brosur dan pemasangan spanduk. Pemasaran Langsung (direct marketing) dilakukan dengan cara membawa hasil produk kerjainan tangan anyaman eceng gondok untuk dijual di pasar-pasar terdekat. Penjualan secara langsung dengan mendatangi tempat keramaian seperti pasar dan pameran ataupun tempat lainnya dan menawarkan produk-produk yang dihasilkan. Promosi penjualan (sales promotion) dengan membuat produk baru/sample yang kemudian dipromosikan baik secara door to door. Penjualan personal (personal selling) dengan cara menawarkan secara langsung ke buyer/exportir baik dalam daerah maupun luar daerah seperti ke Bali, Yogyakarta dan Palangkaraya. Pemasaran interaktif dilakukan dengan cara mempromosikan dan memasarkan produknya melalui internet yaitu dengan media sosial Whatsapp dan Instagram. Hubungan masyarakat (public relations) dengan memberikan pembinaan, pendidikan dan pelatihan produk kerajinan untuk meningkatkan pendapatan warga setempat. Hambatan dihadapi dalam penerapan komunikasi pemasaran Kerajinan Anyaman Eceng Gondok adalah penggunaan sarana dan prasarana sebagai alat penunjang promosi pemasaran masih belum maksimal. Kegiatan promosi belum dilakukan secara maksimal dan belum menggunakan semua media yang ada serta kurangnya sumber  daya manusia dalam bidang teknologi informasi dan komunikasi masih menjadi hambatan bagi KUB Kembang Ilung dalam upaya penerapan komunikasi pemasaran kerajinan anyaman eceng gondok. Solusi yang dilakukan Kelompok Usaha Bersama Kembang Ilung dalam mengatasi hambatan-hambatan tersebut adalah KUB Kembang Ilung lebih gencar dalam melakukan kegiatan promosi, melakukan loby-loby kepada pihak pemerintah, melakukan peningkatan dan pengembangan SDM yang ada pada setiap anggota sehingga kinerja KUB Kembang Ilung berjalan dengan efisien, melibatkan kegiatan perusahaan dengan memanfaatkan media teknologi informasi, serta melakukan evaluasi dengan Strategi  SWOT secara berkala.

5. Promotions (marketing communications) and social media

2021 ◽  
pp. 63-79
Author(s):  
Kenneth Le Meunier-FitzHugh
Keyword(s):  
Social Media ◽  
Public Relations ◽  
Direct Marketing ◽  
Personal Selling ◽  
Digital Marketing ◽  
Marketing Communication ◽  
Sales Promotions ◽  
Communication Tools ◽  
Brand Values ◽  
Potential Customers

This chapter explores promotions, which are made up of a range of marketing communication tools that are critical in supporting the organization’s offer and conveying their brand values. They are designed to reach, interest, and engage customers in conversations and to encourage them to purchase their products. Promotional tools include advertising, sales promotions, public relations, direct marketing (on- or offline), sponsorship, and personal selling. Today, communication activities are being totally reinvented by the growth of social media and digital marketing. Indeed, the development of different types of social media has created opportunities to develop digital marketing that has an immediacy of interaction and increased intimacy with potential customers.

scholarly journals Komunikasi Pemasaran Kennedy, Voice & Berliner dalam Membangun Loyalitas dengan Klien

Prologia ◽  
2019 ◽  
Vol 3 (2) ◽  
pp. 350
Author(s):  
Jacqueline Annabell ◽  
Yugih Setyanto ◽  
Sisca Aulia
Keyword(s):  
Public Relations ◽  
Word Of Mouth ◽  
Participant Observation ◽  
Direct Marketing ◽  
Case Study Research ◽  
Personal Selling ◽  
Research Approach ◽  
Marketing Communication ◽  
Literature Study ◽  
High Level

Marketing communication is carried out with the main goal of selling. Companies that offer services and products compete with each other in applying marketing communication strategies to attract clients and maintain the loyalty of clients who have become regular customers. This research utilizes marketing communication theory and client's loyalty. The research approach used in this research is a descriptive qualitative approach with case study research methods and data collection techniques carried out by interviews, non-participant observation, literature study and documentation. The result of this study indicates that Kennedy, Voice & Berliner runs a mix of marketing communications, namely events and experiences, public relations and publicity, direct marketing, word-of-mouth marketing, and personal selling. Kennedy, Voice & Berliner clients have a high level of engagement and are supported by a high level of repeated purchase, reciprocity and client's satisfaction with Kennedy, Voice & Berliner in which they use the services of Kennedy, Voice & Berliner’s  public relations consultant on an ongoing basis. Komunikasi pemasaran dilaksanakan dengan tujuan utama menjual. Perusahaan-perusahaan yang menawarkan jasa maupun produk saling berkompetisi dalam mengaplikasikan strategi komunikasi pemasaran untuk menarik minat klien serta mempertahankan loyalitas klien yang telah menjadi pelanggan tetap. Penelitian ini menggunakan teori komunikasi pemasaran dan loyalitas klien. Pendekatan penelitian yang digunakan dalam penelitian ini adalah pendekatan kualitatif deskriptif dengan metode penelitian studi kasus dan teknik pengumpulan data dilakukan dengan wawancara, observasi non-participant, studi pustaka dan dokumentasi. Hasil penelitian ini menunjukan bahwa Kennedy, Voice & Berliner menjalankan bauran komunikasi pemasaran yaitu events and experiences, public relations and publicity, direct marketing, word-of-mouth marketing, dan personal selling. Klien Kennedy, Voice & Berliner memiliki keterikatan yang tinggi dan didukung dengan  tingkat pembelian ulang yang tinggi, adanya timbal balik dan rasa puas klien terhadap Kennedy, Voice & Berliner sehingga memakai jasa konsultan public relations Kennedy, Voice & Berliner secara terus-menerus.

scholarly journals Strategi Komunikasi Pemasaran Adroady Media dalam Memperkenalkan Car Videotron Sebagai Media Iklan Luar Ruang Baru

Prologia ◽  
2020 ◽  
Vol 4 (1) ◽  
pp. 90
Author(s):  
Angellisa Salim ◽  
Gregorius Genep Sukendro
Keyword(s):  
New Media ◽  
Direct Marketing ◽  
Personal Selling ◽  
Communication Strategy ◽  
Marketing Communication ◽  
Outdoor Advertising ◽  
Internet Studies ◽  
Media Companies ◽  
Effective Media ◽  
Potential Customers

This study discusses Adroady Media's marketing communication strategy in introducing Car Videotron as a new outdoor advertising media. The purpose of this research is to find out how the marketing communication strategy used by Adroady Media companies in promoting new outdoor advertising media is Car Videotron to be known by consumers and potential customers. This type of research used by researchers is to use descriptive qualitative methods. Data collection techniques are done through observation, in-depth interviews and through literature and internet studies. Researchers use several theories to support this research, namely advertising, marketing communication strategies, outdoor media, new media. The results of this study indicate that the marketing communication strategy adopted by Adroady Media is to use 3 types of communication media, namely personal selling, direct marketing, and events or experiences. From these three media, it can be concluded that personal selling is the most effective media used in Car Videotron marketing. With personal selling, the company Adroady Media can establish good relationships with consumers and potential customers and build good relationships. Penelitian ini membahas tentang strategi komunikasi pemasaran Adroady Media dalam memperkenalkan Car Videotron sebagai media iklan luar ruang baru. Tujuan dari penelitian ini untuk mengetahui bagaimana strategi komunikasi pemasaran yang dilakukan perusahaan Adroady Media dalam mempromosikan media iklan luar ruang baru yaitu Car Videotron agar dikenal oleh para konsumen, dan calon konsumen. Jenis penelitian yang digunakan peneliti yaitu menggunakan metode kualitatif deskriptif. Teknik pengumpulan data dilakukan melalui observasi, wawancara mendalam serta melalui studi kepustakaan dan internet. Peneliti menggunakan beberapa teori untuk mendukung penelitian ini yaitu periklanan, strategi komunikasi pemasaran, media luar ruang, new media. Dari hasil dari penelitian ini menunjukkan bahwa strategi komunikasi pemasaran yang dilakukan Adroady Media yaitu menggunakan 3 macam media komunikasi yaitu personal selling, pemasaran langsung, dan acara atau pengalaman. Dari ketiga media tersebut, dapat disimpulkan bahwa personal selling merupakan media yang paling efektif digunakan dalam pemasaran Car Videotron. Dengan personal selling, perusahaan Adroady Media bisa menjalin hubungan yang baik dengan konsumen maupun calon konsumen dan membangun relasi yang baik. 

scholarly journals Business Attributes and Marketing Communication Strategies of SMEs in South Africa

2018 ◽  
Vol 9 (6) ◽  
pp. 90-97
Author(s):  
Morongwa Ramasobana ◽  
Olawale Fatoki
Keyword(s):  
South Africa ◽  
Quantitative Research ◽  
Communication Strategies ◽  
Marketing Communication ◽  
Use Of Self ◽  
Communication Tools ◽  
Descriptive Research ◽  
Significant Difference ◽  
Communication Practices ◽  
Analyse Data

The purpose of this study was to investigate business attributes and marketing communication practices of SMEs in South Africa. This study adopted the quantitative research design with a descriptive research method. Data was collected through the use of self-administered questionnaires in a survey. Descriptive statistics, ANOVA and regression analysis were used to analyse data. The results revealed that some marketing communication tools indicate that there is no significant difference in the marketing communication tools adopted by SMEs on the basis of business attributes. In addition, some marketing communication tools indicated that there is a significant difference in the marketing communication tools adopted by SMEs on the basis of business attributes. This study recommended that SMEs’ owners should consider their business factors when selecting the marketing communication strategies and equip themselves with the knowledge of marketing communication.

scholarly journals Strategi Komunikasi Pemasaran di Syirkah Aqiqah Surabaya

2019 ◽  
Vol 9 (2) ◽  
pp. 180-194
Author(s):  
Ulandhari Ulandhari ◽  
Lilik Hamidah
Keyword(s):  
Word Of Mouth ◽  
Communication Strategies ◽  
Online Marketing ◽  
Communication Strategy ◽  
Marketing Communication ◽  
Sales Promotions ◽  
Interactive Marketing ◽  
Qualitative Descriptive ◽  
Descriptive Approach

This article examines the marketing communication strategy at Syirkah Aqiqah Surabaya. The purpose of this research is to identify the marketing communication strategy carried out by syirkah aqiqah in marketing its products. This study uses a qualitative-descriptive approach to understand the phenomena that occur thoroughly and deeply. The results of this study are the marketing communication strategies used by syirkah aqiqah to market and introduce their products including (1) Syirkah Aqiqah using the Word of Mouth, (2) Syirkah Aqiqah making attractive packaging, (3) Syirkah Aqiqah giving discounts and free one bottle of Syuniz. to create sales promotions, and (4) Syirkah Aqiqah uses interactive marketing or online marketing through Instagram and Facebook.

scholarly journals Strategi Komunikasi Pemasaran RRI Malang dalam Upaya Pencapaian PNBP dan Meningkatkan Jumlah Pengiklan

2019 ◽  
Vol 1 (2) ◽  
pp. 60-71
Author(s):  
Yulius ◽  
Herru Prasetya Widodo
Keyword(s):  
Public Relations ◽  
Government Regulation ◽  
Direct Marketing ◽  
Personal Selling ◽  
Communication Strategy ◽  
Marketing Communication ◽  
Funding Sources ◽  
Tax State ◽  
The Government ◽  
Media Channels

RRI Malang as a Public Broadcasting Institution continues to survive amid intense competitions, with the demands to meet the target of achieving Non-Tax State Revenues (PNBP), which rely on the main source of revenue such as advertising but are bound by the Government Regulation No. 5 of 2015. The research aimed to find out how the marketing communication strategy of RRI Malang and the obstacles in implementing the strategy in an effort to achieve Non-Tax State Revenue (PNBP) and increase the number of Advertisers. This research used a descriptive qualitative research method with the data collection obtained from interviews and documents then collected and described. The result showed that the strategies applied by RRI Malang were market opportunity analysis and a competitive analysis which is summarized to an integrated marketing communication (IMC) which included: advertising in the form of price advertising, brand advertising and institutional advertising. A direct marketing through media channels such as catalogs, and telemarketing. The sales promotions were through broadcast programs, general and functional advertisements. The personal selling was through personal face-to-face communication. Furthermore, public relations (branding relations) activities were such as making press releases for each activity and becoming a media partner. The Barriers to the implementation of strategies were the limited funding sources and scope to collaborate with sponsors, advertisement selection was difficult to display discounts, because they were bound by the regulation No.5 of 2015 and lack of Human Resources (HR) and discrepancies between tasks and functions in the field of work.

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