scholarly journals Value co-creation: a study of life quality at an university in the south Brazil

2020 ◽  
Vol 11 (3) ◽  
pp. 833
Author(s):  
Maicon Da Silva ◽  
Luis Carlos Alves Da Silva ◽  
Flávio Régio Brambilla

This article aimed to analyze the life quality in a private higher education institution, from the point of view of students, through the value co-creation in higher education. Methodologically, research is characterized as a case study, and the unit of analysis was a University located in the Rio Pardo/RS Valley, in the south of Brazil where five students from the courses of administration and accounting sciences were selected to apply the research. The data collection was done through interviews, carried out through there is a script of questions previously established. The results highlight that the life quality in the university is directly related to the co-creation, on the one hand there is the desire to learn from the students and on the other the quality of the information that is passed on to them. The research also shows that the quality of life in the University is directly linked to student satisfaction and value creation, resulting from individual or joint actions (institution, professor and student).

2017 ◽  
Vol 3 (1) ◽  
pp. 18
Author(s):  
Noorlaila Hj. Yunus ◽  
Siti Musalmah Ahmad Fuad

Work-Life Balance (WLB) is an important factor that the Human Resource Management of private higher education Institution (PHEI) should concern about in order to gain high Job Performance in theinstitution. If there are WLB practices implemented by the university, the Human Resource Department (HRD) must always get feedback from the employees to continuously improve the WLB policy. This will benefit not just the employees but the most important to the PHEI by having a good productivities and high job performance employees. The result shows that most of the employees in the university have good social support from their colleagues at work place, friends and their families. This support have given them inspiration and motivation in doing their job properly and finally they might achieved high job performance. Eventhough the result were positive about the social support the employees receives, the top management including the HRD need to revise their policy of WLBespecially other factors that can influenced the employees to optimized their efforts in doing their job.


Author(s):  
A. Artyukhov

The article is devoted to the description and analysis of factors that potentially and actually affect the socio-economic development of the state on the example of the higher education institution. It is established that at the system level the level of ensuring the quality of educational activities and the quality of higher education has a decisive influence on the formation of a positive image of a higher education institution. The results of a survey of students on the criteria for choosing a university to study are presented. Statistics on public funding of education in general and higher education in particular are presented and analyzed. It is established that, despite the formally high percentage of education funding from the level of GDP in absolute terms, the actual funding is low and needs to be strengthened by attracting external funding from customers. Attention is also paid to the state of development of educational services for foreign students. In a competitive environment at the national and international level, the decisive influence on the involvement of foreign students in the university is influenced by the structure of the training program, teacher qualifications, organization of the educational process in the classroom and so on. The article on the example of a higher education institution presents the main stages of formation and development of the internal system of quality assurance of education as an object of influence on the socio-economic development of the state. The development and/or improvement of internal quality assurance systems in universities is becoming a powerful basis for increasing university funding from external (personally involved) sources, reducing the outflow of applicants abroad and the successful provision of educational services to foreign students. At this stage, given the limited opportunities for funding of educational activities by the state (compared to EU countries), the successful implementation of the university development strategy is possible provided that systematic work is done to improve the quality of educational services for domestic and foreign citizens. As part of further research, it is planned to analyze the mutual impact of the education quality assurance system on the effectiveness of scientific activities, the provision of additional paid educational services, training for external customers and other sources.


Author(s):  
Elżbieta Janczyk-Strzała

The basis of any business, including non-public Higher Education Institutions (HEIs), is financial security, which is ensured by achieving sufficiently high profits and financial liquidity. Especially in these times, a rapidly changing market, the competition, and the upcoming birth rate forces HEIs to optimize operational and strategic decisions. On one hand, it creates new opportunities for non-public HEIs, but on the other, it is a source of danger for the future of their operations. Therefore, they must not only overcome the difficulties encountered in everyday life but also try to respond to the challenges posed by their environment, demonstrating the special care to ensure the efficiency of their operations. They must not only try to increase the quality of offered services or manage their funds rationally but with equal attention should “invest” in modern management methods and concepts. Through the use of controlling, contemporary non-public HEIs are able to choose an optimum variant of decision facilitating the achievement of their goals. In view of the above, this chapter discusses the special considerations relating to controlling HEIs from the point of view of increasing their effectiveness.


2018 ◽  
Vol 8 (3) ◽  
Author(s):  
Noor Irliana Mohd Rahim ◽  
Azizah Abdul Rahman ◽  
Noorminshah A. Iahad

In recent decades, working from home (WFH) method has spread their wings beyond of normal boundaries for many sectors in working organization. Work nowadays can be categorized as “unbounded activity” environment and freely conducted at anywhere and anytime. In Malaysia as a developing country, WFH approach is not being implemented widely but there are limited group who has implement WFH unofficially after having an agreement from organization. This research study will cover the important elements for implementing WFH in HEI context. The elements are not limited on HEI context but it able to be use in other field. The university itself will be an organization who involving the employees as well as the employers. To understand more about WFH requirement, current issues and required WFH approach from organization will be consider. The overview of elements consideration will be discussed and a conceptual model is derived to support WFH for HEI. At the end of the study, a framework will be developed in order to support above elements for both employees and employers in the organization itself. The aim of this study is to increase productivity, efficiency and quality of work while the organization allows a flexible working style such as WFH to the lecturers in HEI. The result of this paper is to derive a conceptual model, which are the main elements in conducting WFH for the whole research study.


2021 ◽  
Author(s):  
Anita Kanwar

Abstract In India there are many higher education institutions and with growing population the number is incrementing day by day. Before taking admission in an institution student analyse the facilities and standard of the institution from the website and by taking peer opinions. Student contentment and feedback is gaining larger importance with mushrooming higher education institutions in India. This paper illustrates a method to analyse student feedback obtained from undergraduate and postgraduate students to assess the Student Satisfaction Index. The feedback is taken on overall infrastructure facilities, academic environment, services offered by the college, additional activities for overall development, quality of experiences and outcomes. This paper gives detailed information about the methodology, calculation and outcome of the exercise utilizing Likert scale analysis. With the recent emerging trends, this innovative method offers flexibility to integrate more parameters, group certain parameters to get feedback on a particular issue and transmute the type of questions with changing environment and structure. The analysis is done using a statistical method. The sample result directly highlights the importance and flexibility of method to evaluate overall satisfaction, satisfaction cognate to a single parameter and satisfaction for questions grouped together underlining some paramount aspects of higher education.


2019 ◽  
Vol 7 (3) ◽  
pp. 4 ◽  
Author(s):  
E. V. Myalkina

Introduction: the problem of diagnostics of the quality of education at a higher education institution is becoming increasingly relevant in the conditions of the need to fulfill the criteria for the effectiveness of higher education institutions, the introduction of new generation standards in higher education institutions and the modernization of the educational program management system. Diagnostics of the quality of education is considered as an important process that ensures a steady position of the university in the educational services market, the  growth of indicators for the admission campaign,  the increase of reputational capital. Diagnostics of the quality of education makes it possible to identify significant factors in determining the prospects for the development of a university, having a significant impact on the performance indicators of a university and characterizing the results achieved and the resources used.Materials and Methods:the article discusses the system for the quality of education evaluation at Minin University, it describes its key components, reveals the elements of the diagnostic complex and their systemic interconnection. The characteristics of the elements of the diagnostic complex describes in detail the issue of improving the efficiency of the university in terms of the implementation of the management model of the main professional educational programs, the description of the diagnostic procedure for each category of participants in the educational process is presented.Results:the author describes the methodology and the main stages of diagnosing the quality of education at the university using the example of  Minin University, gives integrated assessment criteria and their relationship with other elements of the monitoring system and evaluating the quality of education at the university, lists the effects of introducing a comprehensive system for diagnosing the quality of educational activities.Discussion and Conclusions:in the final part of the article, the possibilities of further improving the system of assessment of the quality of education in the educational system of higher education are considered. Arguments about the need to further expand the range of issues raised by the diagnostic process are made; the ratio of the existing positions of the university to the requirements of the legislation is made. 


2017 ◽  
Vol 5 (2) ◽  
pp. 280-290 ◽  
Author(s):  
Семен Резник ◽  
Semen Reznik ◽  
Игорь Чемезов ◽  
Igor Chyemyezov

One of the most important functions of management is control. Without its implementation the manager won't achieve the objectives. On methods of implementation of function of control in management many works are published. However in system personal, that is personal, management of this function in scientific literature much less attention is paid. In a special measure such situation is characteristic of a problem of the personal organization of high school managers. University managers play a special, significant role in development of the higher education. Carry to them managers of departments, deans, the rectorial case, and also heads of functional services of management of university (educational and methodical, scientific, financial, cultural and educational and other divisions). Relying on understanding of an essence of personal management, in article scientific and methodical approaches to implementation of function of self-checking personal activities of university managers are considered. Usually activities of managers are estimated quality of work of subordinate divisions of university, and problems of an efficiency evaluation of the personal activities which aren't connected with a management of higher education institution often remain in the shadow. However, as a rule, managers of departments, deans, rectors (and their deputies) are not only managers, but also professors and associate professors interested in results of the personal activities in science, pedagogics, public life. In our opinion, productivity, effectiveness and efficiency of a personal labor can be the indicators allowing university managers to control the personal activities. Faithful at first sight, these concepts, actually have semantic distinctions, but in a complex allow the high school manager to perform real self-checking of the individual activities as scientists and teachers. Within the research content and forms of self-checking in the sphere of personal management is determined, the sense of key concepts, content and features of personal work of university managers is revealed, experience of implementation of the offered approaches is generalized, recommendations about use of the offered indicators in case of a quality evaluation of activities of high school managers are made.


2020 ◽  
Vol 17 (Number 2) ◽  
pp. 253-278
Author(s):  
Poi Hun Sun ◽  
Sek Yan Lee

Purpose – Given the importance of quality assurance and enhancement of curriculum in a higher education institution, it is vital to have a systematic process to measure students’ performance objectively and effectively for continuous improvement in the programme/curriculum. The purpose of this study is to analyse the process of setting up an Outcome-Based Education (OBE) system in a business school of a private higher education institution in Malaysia. The importance and challenges of the OBE system are discussed, while some recommendations for common issues are suggested. Methodology – Document analyses and observations were conducted on ten undergraduate programmes in the business school of a private higher education institution, from 2015 to 2019. These mechanisms are to assess and discuss the processes needed in implementing OBE; while the importance and challenges of having an OBE system in the business school are included. Findings – To have a smooth-running process of implementing an OBE system, proper planning needs to be in place. Data from the OBE system and its utilisation are essential to ensure continuous quality improvement to the curriculum and to give assurance to relevant stakeholders about the quality of graduates. There are several steps that are discussed in this paper to give pointers and guidance to other education institutions in setting up of the OBE process. However, it is undeniable that investment of time and effort is needed to ensure the smooth-running of the OBE establishment and maintenance. Significance – This study is essential to provide a guideline to relevant parties in setting up an OBE system in education institutions. An OBE system is needed to measure students’ performance objectively and effectively while enriching students’ learning experiences. This study will give pointers to the management of the education institution, policy makers, accrediting bodies and academics on implementing an OBE system in the education institutions.


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