The role of user-centered design and usability on knowledge sharing: a school website field study

2015 ◽  
Vol 10 (1) ◽  
pp. 16
Author(s):  
Iris Reychav ◽  
Dezhi Wu
Keyword(s):  
Knowledge Sharing ◽  
Field Study ◽  
User Centered Design ◽  
User Centered

Involving people with dementia and their informal caregivers in the development process of assistive technology: Description and evaluation of a user-centered design (Preprint)

2020 ◽  
Author(s):  
Iris A.G.M. Geerts ◽  
Liselore J.A.E Snaphaan ◽  
Inge M.B. Bongers
Keyword(s):  
Focus Groups ◽  
Assistive Technology ◽  
Field Study ◽  
Development Process ◽  
Technology Development ◽  
Informal Caregivers ◽  
Assistive Technologies ◽  
User Centered Design ◽  
People With Dementia ◽  
User Centered

BACKGROUND Despite the potential value of assistive technology to support people with dementia (PWD) in everyday activities, use of these technologies is still limited. To ensure that assistive technologies better address the specific needs and daily context of PWD and their informal caregivers, it is particularly important to involve them in all different phases of assistive technology development. The literature rarely describes the involvement of PWD throughout the development process of assistive technologies, which makes it difficult to further reflect on and improve active involvement of PWD. OBJECTIVE This two-part study aimed to gather insights on the user-centered design (UCD) applied in the development process of the alpha prototype of the serious game PLAYTIME by describing the methods and procedures of the UCD as well as evaluating the UCD from the perspective of all involved stakeholders. METHODS The first three phases of the user-driven Living Lab of Innovate Dementia 2.0 were applied to directly involve PWD and their informal caregivers through qualitative research methods, including focus groups and a context-field study, in the development of the alpha prototype of PLAYTIME from exploration to design to testing. After the testing phase, a total number of 18 semi-structured interviews were conducted with PWD, their informal caregivers and the project members of PLAYTIME to evaluate the applied UCD from the perspective of all involved stakeholders. The interviews addressed five of the principles for successful UCD and the appropriateness of the different methods used in the focus groups and context-field study. RESULTS Results of the interviews focused, amongst others, on the level of involvement of PWD and their informal caregivers in the development process, the input provided by PWD and their informal caregivers, the value of early prototyping, continuous iterations of design solutions and in-context testing, the role of dementia care professionals in the multidisciplinary project team, and the appropriateness of open- and closed-ended questions for obtaining input from PWD and their informal caregivers. CONCLUSIONS The description and evaluation of the UCD applied in the development process of the alpha prototype of PLAYTIME resulted in several insights on the relevance of UCD for all involved stakeholders as well as how PWD can be involved in the subsequent phases of usable and meaningful assistive technology development.

To share or not to share? A moderated mediation model of the relationship between perceived overqualification and knowledge sharing

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lijing Zhao ◽  
Shuming Zhao ◽  
Hao Zeng ◽  
Jingyi Bai
Keyword(s):  
Knowledge Sharing ◽  
Field Study ◽  
Identity Theory ◽  
Moderated Mediation ◽  
Experiment Study ◽  
Content Type ◽  
Mediating Role ◽  
Perceived Overqualification ◽  
Moderating Role

PurposeDrawing on identity theory and the symbolic interactionism perspective of identity theory, this study aims to construct a moderated mediation framework to test the effects of perceived overqualification (POQ) on knowledge sharing (KS) through professional identity threat (PIT) and the moderating role of coworkers' help-seeking behavior (CHSB).Design/methodology/approachThis paper uses a quantitative multistudy research design with a combination of a scenario experiment (Study 1) and a two-wave field study among 220 supervisor-subordinate dyads at a power company in China. Using analysis of variance, confirmatory factor analysis (CFA) and bootstrapping method, the authors validated the research hypothesis.FindingsIn the scenario experiment study (study 1), the authors find that POQ is positively related to PIT and that CHSB negatively moderates the positive impact of POQ on PIT. The field study (study 2) replicated the above findings and found that PIT mediates the negative effect of POQ on KS. In addition, CHSB negatively moderates the mediating role of PIT between POQ and KS.Originality/valueFirst, the current study extended the nomological network of POQ research by examining its influence on employees' KS. Second, this study empirically investigated the mediating role of PIT, which provided a new explanatory mechanism for the influence of POQ. Finally, this study demonstrates the moderating role of CHSB—a situational factor that has been ignored in previous studies.

scholarly journals A study of the role of user-centered design methods in design team projects

2010 ◽  
Vol 24 (3) ◽  
pp. 303-316 ◽  
Author(s):  
Justin Lai ◽  
Tomonori Honda ◽  
Maria C. Yang
Keyword(s):  
Design Process ◽  
Design Team ◽  
Design Teams ◽  
User Centered Design ◽  
Design Problems ◽  
Team Projects ◽  
Process And Outcome ◽  
Iterative Evaluation ◽  
User Centered

AbstractUser-centered approaches to design can guide teams toward an understanding of users and aid teams in better posing design problems. This paper investigates the role of user-centered design approaches in design process and outcome within the context of design team projects. The value of interaction with users is examined at several stages throughout the design process. The influence of user-centered design on the performance of design teams is also explored. Results suggest that the quantity of interactions with users and time spent interacting with users alone is not linked with better design outcome, but that iterative evaluation of concepts by users may be of particular value to design prototypes. Suggestions are made based on the reflections from the authors after conducting this study.

Communicating User Experience

2015 ◽  
Vol 7 (2) ◽  
pp. 14-26 ◽  
Author(s):  
Hilary A. Sarat St. Peter
Keyword(s):  
Project Management ◽  
User Experience ◽  
Potential Role ◽  
High Rate ◽  
User Centered Design ◽  
Resource Constrained ◽  
Project Failure ◽  
Ux Design ◽  
User Centered

Research in the ICT4D field implicates lack of user-centered design in the high rate of ICTD project failure. The field of user experience (UX) offers potentially fruitful approaches for user-centered design. In the ICTD context, these principles and methods clash with the triple constraints of project management (time, scope and funding). This paper introduces the user persona from UX design as a powerful tool for considering the user's perspective within resource-constrained ICTD projects. Although personas appear simple, they introduce complex communicative affordances, pragmatic benefits, and risks to ICTD projects. A brief conclusion revisits the larger problem of ICTD project failure, and considers the potential role of personas in addressing this problem.

Integrating User-Centered Design within a Virtual Product Development Organization: Observations from the Field

1998 ◽  
Vol 42 (13) ◽  
pp. 989-993
Author(s):  
Melroy E. D'Souza ◽  
Dean Dykstra ◽  
Anton Poole
Keyword(s):  
Product Development ◽  
Development Model ◽  
User Centered Design ◽  
Seamless Integration ◽  
Time To Market ◽  
Development Organization ◽  
Virtual Product Development ◽  
Virtual Product ◽  
User Centered

Currently, flexibility and time to market have become the new keys to product development. The need for versatility, low overheads, and direct customer communication has led to the birth of an emerging breed of organizations that employ a virtual product development model (VPDM). This paper explores the role of user-centered design within a VPDM being used in an actual industrial organization, and is based on the experiences of the authors working in that organization. It also discusses possible user-centered evaluation methods, and the factors that influence their use in this model. Finally, it provides recommendations for a more seamless integration of user-centered design within this model.

A conceptual model for the role of storytelling in design: leveraging narrative inquiry in user-centered design (UCD)

2016 ◽  
Vol 6 (2) ◽  
pp. 125-136 ◽  
Author(s):  
Kimberly A. Gausepohl ◽  
Woodrow W. Winchester ◽  
Tonya L. Smith-Jackson ◽  
Brian M. Kleiner ◽  
James D. Arthur
Keyword(s):  
Narrative Inquiry ◽  
Conceptual Model ◽  
User Centered Design ◽  
User Centered

scholarly journals User Centered Design dan Evaluasi Iteratif pada Pengembangan Aplikasi DUPAK Perekayasa

2019 ◽  
Vol 3 (2) ◽  
pp. 96-102
Author(s):  
Huda M Elmatsani
Keyword(s):  
Web Applications ◽  
Main Tool ◽  
Web Technology ◽  
Design Methods ◽  
Daily Activities ◽  
Limited Time ◽  
User Centered Design ◽  
Internet Networks ◽  
User Centered

Web technology and internet networks have made web applications the main tool in daily activities. But developing applications with limited time often leads to neglecting the role of the user, which causes a lack of attention to aspects of usability, which results in the failure of the application to meet the needs and desires of the user. In this study we developed an application for submitting credit number determination proposals for engineering functional positions by combining Incremental Prototyping and User Centered Design methods. The results show that the application can meet the usability aspects so that it is easily understood and used in submitting and evaluating proposed credit numbers.Teknologi web dan jaringan internet telah menjadikan aplikasi web sebagai piranti utama dalam kegiatan sehari-hari. Namun pengembangan aplikasi dengan keterbatasan waktu seringkali mengabaikan peran pengguna, yang menyebabkan kurangnya perhatian pada aspek usabilitas sehingga berdampak pada kegagalan aplikasi memenuhi kebutuhan dan keinginan pengguna. Dalam penelitian ini dilakukan pengembangan aplikasi pengajuan usulan penetapan angka kredit (DUPAK) untuk jabatan fungsional perekayasa  dengan menggabungkan metode Incremental Prototyping dan User Centered Design. Aplikasi yang dikembangkan terbukti dapat memenuhi aspek usabilitas sehingga dapat mudah dipahami dan digunakan dalam pengajuan dan penilaian usulan angka kredit.

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