Role Stress in the Professional Life of the School Music Teacher: A Collective Case Study

2003 ◽  
Vol 51 (2) ◽  
pp. 124-136 ◽  
Author(s):  
John W. Scheib

The theoretical framework of this article is based on the description of occupational role stress by Kahn, Wolfe, Quinn, and Snoek (1964) and Beehr (1987). The present study is an examination of six role stressors: role conflict, role ambiguity, role overload, underutilization of skills, resource inadequacy, and nonparticipation. One midwestern high school's music department in the United States, consisting of four music teachers, served as the study s focus. Data were collected as field notes from observations, transcripts from interviews, and document analysis. While role ambiguity and nonparticipation issues were not of great concern among the participants, issues related to role conflicts, role overloads, underutilization of skills, and resource inadequacy were substantial. The burden of tedious administrative responsibilities (underutilization of skills), the constant need for music education advocacy (role overload), conflicts between personal and professional roles (role conflict), and tension created by scheduling conflicts due to the increasingly busy schedules of students (resource inadequacy) were among the most significant stressors.

2002 ◽  
Vol 66 (2) ◽  
pp. 61-82 ◽  
Author(s):  
Arne Nygaard ◽  
Robert Dahlstrom

Horizontal arrangements are increasingly deployed in organizational networks, yet research has rarely examined the effectiveness of these alliances. The coalition of disparate corporate cultures yields appreciable levels of role stress for people in boundary-spanning positions. Dedicated assets and communication modality are factors that influence the level of role ambiguity and conflict. The authors implicate these facets of role stress as antecedents to four forms of effectiveness drawn from the competing values framework. The authors present alternative perspectives that examine the relationship between stress and performance. The received view frames role stressors as linear, negative antecedents to organizational outcomes. The authors contrast this perspective with theories that espouse triphasic, parabolic, and interactive influences of stressors on organizational outcomes. Data gathered with 218 managers of dual-branded retail oil outlets indicate that the relevance of these alternative perspectives is mitigated by the form of effectiveness pursued by the organization. The results support a linear relationship between role conflict and bargaining efforts, yet they also offer evidence of nonlinear influences of role ambiguity on contributions to sales, customer satisfaction, and competence. The study concludes with a discussion of relevance of the findings to the management of horizontal alliances and to interorganizational theory.


SIMAK ◽  
2019 ◽  
Vol 17 (01) ◽  
pp. 42-83
Author(s):  
Richard Wiratama ◽  
Suwandi Ng ◽  
Lukman Lukman

The purpose of this study were to investigate the influence of role stressors (role ambiguity, role conflict, and role overload) to the reduced audit quality practices (RAQP) were tested both directly and indirectly through the variable job burnout. Respondents in this study are auditors who working in 15 Public Accounting Firms at Sulawesi, Papua, and Maluku. Data collection procedures in the study were taken directly (Administered Personality Questionnaires) in Public Accounting Firm located in Makassar, while the public accounting firm which the outside of Makassar were spread by sending questionnaires (Mail Questionnaires). Data were analyzed using the path analysis. The results of this study indicate that role stressors (role ambiguity, role conflict, and role overload) have a positive and significant effect on job burnout and also job burnout has a positive and significant effect on reduced audit quality practices (RAQP). The direct influence of role stressors (role ambiguity, role conflict, and role overload) have a positive but not high enough to have a strong influence on reduced audit quality practices (RAQP). Implications practice of this research are as learning profession Public Accountants and auditors to take preventive actions and improvements on stress due to role stressors.


2018 ◽  
Vol 10 (1) ◽  
Author(s):  
Lina ◽  
Budi Hartono Kusuma

This study aims to provide empirical evidence about the positive effects of role stressors on burnout. Role stressor consists of role conflict, role ambiguity, and role overload. This study also wants to prove the difference level of burnout based on gender. The research data is the primary data that are obtained through the distribution of questionnaires to the respondents. The respondents were selected by using purposive sampling method. The specified criteria are as follows: last year students from undergradate accounting program at a private university in Tangerang. Hypothesis testing using multiple regression test and independent sample t test. The results revealed that role ambiguity and role overload have positive effect on burnout meanwhile role conflict has no effect on burnout. Differences in burnout based on gender can not be proven through the results of this study. Keywords: Role Stressor, Burnout, Gender


2020 ◽  
Author(s):  
Simon Ntopi ◽  
Ellen Chirwa ◽  
Alfred Maluwa

Abstract Background: Health Surveillance Assistants (HSAs) are community-based health workers in Malawi, responsible for health services delivery at the community level. The prevalence of high role stressors among health surveillance assistants (HSAs) is a very important issue to strengthen the delivery of the essential health package at the community level; however, data on the prevalence of these role stressors to help understand more about the role stressors among HSAs is unavailable. This study aimed to investigate the prevalence of role stressors and its associated factors among HSAs. Methods: A cross-sectional study design was used in this study to collect data from January 2017 to December 2017. Data were collected from 430 HSAs from the districts of Mangochi, Lilongwe and Mzimba using a self-administered structured questionnaire was hand delivered to a total of 455 HSAs (response rate of 94.5%). Role ambiguity and role conflict was measured using a 13-item Rizzo et al. role conflict and ambiguity (RCA) scale; role overload was measured using a 9-item Reilly role overload scale and the job tasks for HSAs were measured using Burgal et al. modified version of the task inventory scale. Factors for role stressors were analyzed using the principal component analysis (PCA) and multiple linear regression model. Results: Of the respondents 3% had high risk for RA, 51.20% RC and 49% RO. Role stressors are prevalent among HSAs in Malawi. HSAs who were resident in rural areas, female, and performing additional clinical roles experienced significant levels of role stressors. Interestingly, no statistically significant associations were found between role stressors and the years at service post, age and the district of work. Conclusion: This is the first study of occupational role stressors in Malawi. Role stressors are prevalent among HSAs. Interventions aimed at improving supervision, training and task regulation by an independent regulatory body may support to reduce role stressors among HSAs. Keywords : health surveillance assistants, role ambiguity, role conflict, role overload, role stressors


Author(s):  
SooMin Ryu ◽  
TaeYong Yoo

The first purpose of the study was to examine the mediating effect of psychological contract breach in the relationship between role stress(role ambiguity, role conflict, and role overload) and organizational commitment. The second purpose of this study was to examine the moderating effect of resilience in the relationship between role stress(role ambiguity, role conflict, and role overload) and psychological contract breach. For these purposes, data were collected from 267 employees working in various corporations by questionnaires. Results indicated that role ambiguity, role conflict, and role overload have positive effects on psychological contract breach, and that psychological contract breach has a negative effect on organizational commitment. The psychological contract breach partially mediated the relationship between role ambiguity and organizational commitment, and fully mediated the relationship between role conflict and role overload and organizational commitment. The moderation effect of resilience was found because resilience weakens the positive relationship between role overload and psychological contract breach. Based on these results, academic and practical implications were discussed. Finally, the limitations of this study and directions for the future research were discussed.


2011 ◽  
Vol 9 (4) ◽  
pp. 110 ◽  
Author(s):  
Rosemary R. Lagace ◽  
Stephen B. Castleberry ◽  
Rick E. Ridnour

With the movement in the U.S. economy toward a total quality environment, there will be a greater focus on relationships building within an organization. This study sought to empirically explore the association between sales manager salesperson relationships and salesperson motivation, stress, and evaluation of the manager. Results suggest that cadres (high quality relationships) are higher on extrinsic and intrinsic instrumentality, extrinsic valence, and evaluation of their manager. Cadres are lower on the role overload, role insufficiency, role ambiguity, and role conflict. Implications of these findings and suggestions for future research are offered.


2015 ◽  
Vol 27 (6) ◽  
pp. 1082-1099 ◽  
Author(s):  
Yilmaz Akgunduz

Purpose – The main purpose of this study is to explore the influence of self-esteem and role stress on job performance in the hotel businesses. Moreover, the research aims to discover which role stress factors, i.e. role ambiguity, role conflict and role overload, have the most detrimental effect on an employee’s role stress in the hotel businesses. Design/methodology/approach – To achieve the above aim, four sets of hypotheses were proposed: the first looked into the effect of role stress, which consists of role ambiguity, role conflict and role overload on job performance, and the second focused on the effect of employees’ self-esteem on job performance. A questionnaire was used and participants were drawn from 227 hotel employees in Kusadasi, Turkey. To empirically test these hypotheses, structural equation modeling was implemented. Findings – The outcome of the study indicated three patterns: role ambiguity and role conflict are negatively associated with job performance; role overload and self-esteem are positively associated with job performance; and role ambiguity creates more role stress than role conflict or overload. Practical implications – The research findings suggest that some practical methodology should be introduced to improve employees’ job performance and diminish role stress. For instance, hotel managers should decrease role ambiguity and conflict, employ personnel with high self-esteem and prioritize reducing role overload rather than reducing role ambiguity or role conflict. Originality/value – The research findings suggest that both role stress and self-esteem are important factors influencing job performance in hotel management. This paper aims to identify some important steps to increase job performance. Thus, our study should prove to be of great value to those in hotel management.


1998 ◽  
Vol 61 (9) ◽  
pp. 410-417 ◽  
Author(s):  
G Ted Brown

Occupational therapy is a female-dominated profession with only 5.8% of all clinicians being men. Traditionally, occupational therapy education programmes have had limited success in recruiting men and those men who do become therapists tend to work in the profession for only short periods of time. The purpose of this study was to identify the factors that have an impact on male occupational therapists. Specifically, role strain due to community, colleagues and patients, three types of role stress (role ambiguity, role conflict and role overload) and the demographic characteristics of male occupational therapists in Canada were examined. Role strain is a subjective state of emotional arousal (such as increased level of awareness, general emotional arousal, distress, anxiety or frustration) in response to the external conditions of social stress. Community role strain was considered to arise from the negative attitudes of people outside the immediate work environment. Colleague role strain was considered to arise from the attitudes and behaviours of co-workers and others employed in the work environment. Patient role strain was considered to arise from the acts and attitudes of patients and their families. Role stress is a social structural condition in which role obligations are vague, irritating, difficult, conflicting or impossible to meet. Role ambiguity was defined as vagueness or a lack of clarity of role expectation. Role conflict was defined as role expectations that are incompatible. Role overload was defined as too much expected in the time available. A questionnaire was posted to all male therapists who were members of the Canadian Association of Occupational Therapists (n = 199). Eighty-three per cent of the sample responded. The survey instruments consisted of a demographic questionnaire, the Egeland and Brown Rating Scale, the Rizzo, House and Lirtzman Scale and the Beehr, Walsh and Taber Scale. As a group, male occupational therapists reported a moderate level of community role strain, colleague role strain and patient role strain. Similarly, male occupational therapists also reported a moderate degree of role conflict and role overload, but had a low level of role ambiguity.


2014 ◽  
Vol 31 (2) ◽  
pp. 166-183 ◽  
Author(s):  
Zahra Fallah Ebrahimi ◽  
Chin Wei Chong ◽  
Reza Hosseini Rad

Purpose – The aim of this paper is to evaluate the impact of total quality management (TQM) practices on role stressors in Iranian manufacturing SMEs in order to determine the relationship between the multidimensionality of TQM practices and role ambiguity, role conflict and role overload. Design/methodology/approach – Questionnaires are administrated to 410 employees of 100 different manufacturing SMEs in Iran. Findings – The results support important negative association among some of TQM practices (such as employee involvement, information analysis, process management, supplier management, strategic planning and customer focus) and role conflict, role ambiguity, role overload. By utilizing multiple regression analysis, information analysis, supplier management, employee involvement, process management, customer focus, strategic planning are found to have significant and negative relationship with role stressors. Leadership and human resource focus are found to have significant and positive relationship with role stressors. Practical implications – This model is perfect for practical usage by SME managers to estimate the perceptions of role stressors of employees in TQM oriented firms. The findings recommend that manufacturing should look into ways of improving the major roles of TQM practices in order to decrease the negative role stressors of employees. Originality/value – TQM practices emerge to be related to role stressors (role ambiguity, role conflict and role overload), attending to an obvious noticeable gap in the previous studies of TQM and the psychological welfare of employees.


2015 ◽  
Vol 44 (2) ◽  
pp. 308-324 ◽  
Author(s):  
Su-Fen Chiu ◽  
Shih-Pin Yeh ◽  
Tun Chun Huang

Purpose – The purpose of this paper is to investigate the relationships among role stressors, social support, and employee deviance. Specifically, this study explores the relationships of role stressors (i.e. role conflict, role ambiguity, and role overload) to interpersonal and organisational employee deviance. Furthermore, this study examines the moderating role of social support (from supervisors and coworkers) on the above relationships. Design/methodology/approach – Data were collected from 326 paired samples of sales and customer service employees as well as their immediate supervisors in Taiwan. Findings – Role conflict had a positive relationship with both organisational and interpersonal deviance. Role ambiguity was positively, while role overload was negatively related to organisational deviance, respectively. Role ambiguity was more strongly related to organisational than to interpersonal deviance. Coworker support had a significant moderating effect on the role overload – interpersonal deviance relationship. Practical implications – Organisations may implement policies and programs, such as clarification of job responsibility, provision of performance feedback and training in stress coping techniques, to lessen the negative effect of role conflict, and role ambiguity on employee deviance. Originality/value – This study contributes to the literature in several ways. First, this study extends prior research on stressor-performance relationship by investigating the effect of role stressors on two forms of employee deviance (interpersonal deviance and organisational deviance) in a collectivist cultural context (i.e. Taiwan). Second, this study demonstrates that work-related characteristics (e.g. role stressors) have different degrees of effect on interpersonal and organisational deviance. Third, this research offers explanations on why there is little support for the moderating effect of social support on the stressor-deviance relationship.


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