scholarly journals Pengaruh Role Overload, Role Conflict dan Role Ambiguity terhadap Kinerja Karyawan dengan Dukungan Sosial sebagai Moderating Variabel pada Karyawan PT Y di Surabaya

2019 ◽  
Vol 21 (2) ◽  
pp. 177-184
Author(s):  
Dianing Kumalaretna ◽  
Praptini Yulianti
Keyword(s):  
Social Support ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Employee Performance ◽  
Role Overload ◽  
Performance Support ◽  
Manufacturing Company ◽  
And Performance ◽  
The Relationship

ABSTRACT. This study aims to determine the level of job stress amongproduction employees in a manufacturing company, to measure the level ofemployee performance, and test the effect of work stress of Role Overload,Role Conflict and Role ambiguty on employee performance. Then this studyexamined the role of moderation from social support (from supervisors andcoworkers) about the relationship mentioned above. This research is aquantitative study using a questionnaire. All data were collected through asurvey and filled by 50 production workers in a manufacturing company inSurabaya. The sampling method suitable for this study. PLS method is usedfor statistical data analysis. The results showed a significant negativerelationship between role overload and performance, a non-significantnegative relationship between role conflict and performance, a negativerelationship between role ambiguity and performance. Support fromcoworkers and superiors has a significant moderating effect on roleoverload and role ambiguity.Key word: Role Overload, Role Conflict, Role Ambiguity, Job Performance,Social Support.

scholarly journals Stres peran dan kinerja karyawan: pengujian model hubungan inverted-U

2019 ◽  
Vol 2 (2) ◽  
pp. 127-136
Author(s):  
Hendryadi Hendryadi
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Employee Performance ◽  
Role Overload ◽  
Hierarchical Regression ◽  
Frontline Employees ◽  
The Impact ◽  
Self Administered Questionnaire ◽  
Positive Effect

The purpose of this study is to examine the impact of role stress (role overload, role ambiguity, and role conflict) on the frontline employees' performance. The study employs a direct survey through a self-administered questionnaire handed out to 132 employees in the restaurant business in Jakarta, Indonesia. Hierarchical Regression Analysis is used to test the hypotheses. The finding of the study shows that the role conflict and role ambiguity affects negatively to the performance, while role overload has a positive effect. The locus of control moderation role is supported in the role of role overload and role ambiguity, but not in the role conflict - performance relationship. The implication for managers is that efforts need to be made to reduce role conflict and role ambiguity because it has negative implications on employee performance. While the excess of roles perceived by employees is maintained at a moderate level to maintain employee performance.  

Role Stress and Effectiveness in Horizontal Alliances

2002 ◽  
Vol 66 (2) ◽  
pp. 61-82 ◽  
Author(s):  
Arne Nygaard ◽  
Robert Dahlstrom
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Organizational Outcomes ◽  
Role Stress ◽  
Competing Values Framework ◽  
Competing Values ◽  
Communication Modality ◽  
Role Stressors ◽  
And Performance ◽  
The Relationship

Horizontal arrangements are increasingly deployed in organizational networks, yet research has rarely examined the effectiveness of these alliances. The coalition of disparate corporate cultures yields appreciable levels of role stress for people in boundary-spanning positions. Dedicated assets and communication modality are factors that influence the level of role ambiguity and conflict. The authors implicate these facets of role stress as antecedents to four forms of effectiveness drawn from the competing values framework. The authors present alternative perspectives that examine the relationship between stress and performance. The received view frames role stressors as linear, negative antecedents to organizational outcomes. The authors contrast this perspective with theories that espouse triphasic, parabolic, and interactive influences of stressors on organizational outcomes. Data gathered with 218 managers of dual-branded retail oil outlets indicate that the relevance of these alternative perspectives is mitigated by the form of effectiveness pursued by the organization. The results support a linear relationship between role conflict and bargaining efforts, yet they also offer evidence of nonlinear influences of role ambiguity on contributions to sales, customer satisfaction, and competence. The study concludes with a discussion of relevance of the findings to the management of horizontal alliances and to interorganizational theory.

scholarly journals CSR and Islamic Banking Performance in Aceh: The Role of Innovation as Mediation

2016 ◽  
Vol 1 (1) ◽  
pp. 45-56
Author(s):  
Nur Faliza
Keyword(s):  
Organizational Performance ◽  
Employee Performance ◽  
Jel Classification ◽  
Islamic Banking ◽  
Banking Services ◽  
Paper Review ◽  
And Performance ◽  
Corporate Social ◽  
The Relationship

Objective - In this article, the CSR is discussed as a means of building innovation for achieving organizational performance. Methodology/Technique - The Maqasid model will be used in this paper as a dimension of Islamic banking in addition to employee performance. The literature review used in this study focus on collecting articles/journals which are then synthesized so as to locate a comparison of substance that is related to this study. The idea is to clarify the relationship between CSR, innovation and performance. Findings – This article identifies that innovation acts as a mediation between CSR and performance. Novelty - The outcome of this article is expected to contribute to the development of human resources through CSR activities and innovation in Islamic banking services in Aceh and the application of the Maqasid Al Syariah and non-financial performance in measuring the performance of Islamic banking in Aceh. Type of Paper - Review Keywords: Corporate Social Responsibility, Innovation, Performance, Islamic Banking, Maqasid Al Syariah JEL Classification: G21, M14.

scholarly journals Hubungan antara Konflik Peran dan Ambiguitas Peran dengan Kinerja Perawat Wanita

PSYCHE 165 ◽  
2019 ◽  
pp. 124-133
Author(s):  
Sepda Dwi Putri ◽  
Harri Kurniawan
Keyword(s):  
Role Conflict ◽  
Role Ambiguity ◽  
Sampling Technique ◽  
Reliability Coefficient ◽  
Validity And Reliability ◽  
Significance Level ◽  
And Performance ◽  
Female Nurses ◽  
The Relationship ◽  
Performance Scale

This study aims to determine the relationship between role conflict and role ambiguity with the performance of female nurses in Sungai Dareh Dharmasraya Hospital. The independent variables in this study are role conflict and role ambiguity and the dependent variable is performance. The measuring instrument used in this study is the scale of role conflict, role ambiguity scale, and scale of performance. The sampling technique in this study used atechnique saturated sampling. The sample in this study were 70 female nurses in Sungai Dareh Dharmasraya Hospital. Validity and reliability test in this study using technique Alpha Cronbach. The results of the validity coefficient on the movable role conflict scale from rix = 0.405 to rix = 0.817 with the reliability coefficient α = 0.945 while on the moving role ambiguity scale from rix = 0.349 to rix = 0.945 with the reliability coefficient α = 0.971 and at the moving performance scale from rix = 0.381 to rix = 0.774 with the reliability coefficient α = 0.943. Based on data analysis, the value of the correlation between role conflict and performance was -0.439 with a significance level of 0.000 and the correlation value between role ambiguity and performance was -0.310 with a significance level of 0.009 and the correlation value between role conflict and role ambiguity simultaneously with performance of 0.461 with significance level 0,000 which means the hypothesis is accepted. This shows that there is a significant relationship between role conflict and role ambiguity with the performance of female nurses in Sungai Dareh Dharmasraya Hospital. 

scholarly journals NEGATIVE FACTORS AND ITS EFFECT TOWARDS JOB SATISFACTION OF NURSES

2019 ◽  
Vol 12 (2) ◽  
pp. 281
Author(s):  
Desti Ranihusna ◽  
Nury Ariani Wulansari ◽  
Dikha Karuma Asiari ◽  
Reza Enindra Syahputra
Keyword(s):  
Job Satisfaction ◽  
Role Conflict ◽  
Job Stress ◽  
Role Ambiguity ◽  
Role Overload ◽  
Performance Variables ◽  
Negative Effect ◽  
Quantitative Design ◽  
And Performance ◽  
Negative Factors

<p>The primary function of nurses in inpatient services is to provide optimal services for patients with serious illnesses.Therefore, nurses’ job satisfaction should not be taken for granted. The role overload can influence job satisfaction at workplaces. The role overloaand job stress have negative effect. However, the nurses can still have job satisfaction, if the role overload is at low level. The other factor that influences job satisfaction is role ambiguity. The aim of this study is to analyze the factors that determine job satisfaction of nurses, work at the hospital and the job stress impacts on job satisfaction. The samples of this study were 170 respondents. This study applied quantitative design with path analysis. The role overload and job stress have negative and significant influence on job satisfaction. The role overload and role ambiguity have a positive and significant impact on job stress. The role ambiguity does not influence job satisfaction. Job stress mediates the role ambiguity to job satisfaction. The next research can develop variables that can mediate the influence of role ambiguity and role conflict on job satisfaction, for example, burnout and performance variables.</p>

scholarly journals Analisis gaya kepemimpinan transformasional terhadap kinerja karyawan yang dimediasi komitmen kerja

2020 ◽  
Vol 4 (2) ◽  
pp. 99-111
Author(s):  
Rahmad Hidayat ◽  
Endi Sarwoko ◽  
Andi Nu Graha
Keyword(s):  
Transformational Leadership ◽  
Quantitative Research ◽  
Employee Performance ◽  
Future Research ◽  
Work Commitment ◽  
Mediating Role ◽  
Analysis Technique ◽  
And Performance ◽  
The Relationship

The purpose of this study was to determine the effect of transformational leadership on employee performance and to analyze the mediating role of work commitment. This research is a type of quantitative research, using a questionnaire arranged with a 5 point Likert scale. The research variables consisted of transformational leadership as an exogenous variable, employee performance as an endogenous variable, and work commitment while the mediating variable. The research sample was 80 employees of PT. Kalbe Farma, Tbk. The data analysis technique uses path analysis. The results showed that transformational leadership has a direct effect on employee performance. Other findings indicate that work commitment acts as a partial mediator of the relationship between transformational leadership and employee performance. Future research can develop research by including the role of organizational culture as a factor influencing commitment and performance.

Komunikasi Organisasi, Stres Kerja dan Kinerja Karyawan: Dukungan Sosial Sebagai Variabel Moderasi

2019 ◽  
Vol 17 (1) ◽  
pp. 98
Author(s):  
Benita Ruth Ayu Rudianto
Keyword(s):  
Social Support ◽  
Organizational Communication ◽  
Job Stress ◽  
Employee Performance ◽  
Moderating Effect ◽  
Negative Effects ◽  
Good Communication ◽  
And Performance ◽  
Performance Results ◽  
The Relationship

Abstract This study examine moderating effect of social support on the relationship between organizational communication and employee performance and also between job stress and employee performance. Results show that social support modify the effect of organizational communication to jo stress. This indicates that family and colleagues support are able to create good communication and mitigate stressful negative effects. In addition, this study also examine moderating effect of job stress on the relatiionship between organizational communication and performance. Results show that job stress mediate the effect organizational communication on employee performance. Effective communication among employees lead to a lower level of stress and thus increase employee performance.. Abstrak Penelitian ini bertujuan untuk menguji pengaruh moderasi dukungan sosial pada hubungan komunikasi organisasi dan stres kerja serta efeknya terhadap kinerja karyawan. Hasil penelitian menunjukan bahwa terdapat pengaruh dukungan sosial sebagai moderator efek komunikasi organisasi terhadap stres kerja. Dukungan yang diterima dari keluarga maupun rekan kerja mampu menciptakan komunikasi yang baik dan dapat menghadapi stres yang dialami. Hasil penelitian ini juga menunjukan bahwa terdapat pengaruh stres kerja sebagai mediator efek komunikasi organisasi terhadap kinerja karyawan. Komunikasi yang berjalan baik antar karyawan pada lingkungan organisasi menyebabkan tingkat stres yang dihadapi karyawan dapat turun sehingga kinerja karyawan meningkat

scholarly journals Exposure to Workplace Bullying: The Role of Coping Strategies in Dealing with Work Stressors

2017 ◽  
Vol 2017 ◽  
pp. 1-12 ◽  
Author(s):  
Whitney Van den Brande ◽  
Elfi Baillien ◽  
Tinne Vander Elst ◽  
Hans De Witte ◽  
Anja Van den Broeck ◽  
...  
Keyword(s):  
Social Support ◽  
Coping Strategies ◽  
Role Conflict ◽  
Role Ambiguity ◽  
Workplace Bullying ◽  
Job Insecurity ◽  
Work Stressors ◽  
Heterogeneous Sample ◽  
Work Related

Studies investigating both work- and individual-related antecedents of workplace bullying are scarce. In reply, this study investigated the interaction between workload, job insecurity, role conflict, and role ambiguity (i.e., work-related antecedents), and problem- and emotion-focused coping strategies (i.e., individual-related antecedents) in association with exposure to workplace bullying. Problem-focused coping strategies were hypothesised to decrease (i.e., buffer) the associations between workload, job insecurity, role conflict, and role ambiguity and exposure to bullying, while emotion-focused coping strategies were hypothesised to increase (i.e., amplify) these associations. Results for a heterogeneous sample (N= 3,105) did not provide evidence for problem-focused coping strategies as moderators. As expected, some emotion-focused coping strategies amplified the associations between work-related antecedents and bullying: employees using “focus on and venting of emotions” or “behavioural disengagement” in dealing with job insecurity, role conflict, or role ambiguity were more likely to be exposed to bullying. Similarly, “seeking social support for emotional reasons” and “mental disengagement” amplified the associations of role ambiguity and the associations of both role conflict and role ambiguity, respectively. To prevent bullying, organisations may train employees in tempering emotion-focused coping strategies, especially when experiencing job insecurity, role conflict, or role ambiguity.

scholarly journals Innovation and Employee Performance: Mediating Role of Psychological Well Being

2021 ◽  
Vol 7 (3) ◽  
Author(s):  
Adnan Hanif ◽  
Iftikhar Hussain ◽  
Filza Hameed
Keyword(s):  
Organizational Innovation ◽  
Employee Performance ◽  
Empirical Test ◽  
Well Being ◽  
Successful Implementation ◽  
Psychological Well Being ◽  
Mediating Role ◽  
And Performance ◽  
The Relationship

Purpose: Today, the organizational innovation is considered as the most important factor to experience the increased productivity in organizations. Many previous studies focused on the innovation and its’ effectiveness for performance at different organizational levels. This study mainly focused on the relationship between organizational innovation and the employee performance. Organizational innovation comprises both creation of new and innovative ideas as well as their successful implementation. Another purpose of this study was to empirical test the mediating role of employee psychological wellbeing in the relationship of organizational innovation and employee performance. Design/Methodology/Approach: The convenient sampling methodology was used to collect the data. The researchers collected the data from 700 employees and their immediate supervisors. The data was collected using a self-administered questionnaire. Findings: The findings revealed that innovation has an impact on workers performance and their psychological well-being mediates the connection between the organizational innovation and performance of employees. Implications/Originality/Value: The proposed model was tested and validated through the empirical data, which is an important contribution of current study. These study findings are helpful for academicians, managers, and entrepreneurs.

scholarly journals The effect of role stress on organizational commitment

2015 ◽  
Vol 28 (4) ◽  
pp. 772-747
Author(s):  
SooMin Ryu ◽  
TaeYong Yoo
Keyword(s):  
Organizational Commitment ◽  
Role Conflict ◽  
Psychological Contract ◽  
Role Ambiguity ◽  
Role Stress ◽  
Mediating Effect ◽  
Psychological Contract Breach ◽  
Role Overload ◽  
Contract Breach ◽  
The Relationship

The first purpose of the study was to examine the mediating effect of psychological contract breach in the relationship between role stress(role ambiguity, role conflict, and role overload) and organizational commitment. The second purpose of this study was to examine the moderating effect of resilience in the relationship between role stress(role ambiguity, role conflict, and role overload) and psychological contract breach. For these purposes, data were collected from 267 employees working in various corporations by questionnaires. Results indicated that role ambiguity, role conflict, and role overload have positive effects on psychological contract breach, and that psychological contract breach has a negative effect on organizational commitment. The psychological contract breach partially mediated the relationship between role ambiguity and organizational commitment, and fully mediated the relationship between role conflict and role overload and organizational commitment. The moderation effect of resilience was found because resilience weakens the positive relationship between role overload and psychological contract breach. Based on these results, academic and practical implications were discussed. Finally, the limitations of this study and directions for the future research were discussed.

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