scholarly journals TAVSİYE ETME DAVRANIŞININ ALGILANAN HİZMET KALİTESİ DEĞİŞKENLERİ İLE İLİŞKİSİ: ATATÜRK HAVALİMANI ÖRNEĞİ

2018 ◽  
Vol 6 (3) ◽  
Author(s):  
Bekir TUNCER ◽  
Yıldıray KIZGIN
Keyword(s):  
Logistic Regression ◽  
Quality Of Service ◽  
Service Quality ◽  
Regression Model ◽  
Significant Relationship ◽  
Categorical Data ◽  
Logistic Regression Model ◽  
Perceived Service Quality ◽  
Evaluation Scores

Passengers using the airports are getting more and more publicity of airport services, with comments on various platforms such as Skytrax, TripAdvisor and Google Rewievs. On these platforms, they can evaluate and rate various aspects of airport services. The main purpose of the study is to suggest the airport passengers' behavior to recommend the airport; the reasons for using the airport (transit, incoming-outgoing), travel purposes (holiday-work) and the quality of the perceived service quality variables. For this purpose, the evaluation scores obtained from www.airlinequality.com website were analyzed. The logistic regression model examines the perceived quality of service and how passengers are influenced by travel intentions and types, coded as categorical data such as recommending and advising travelers to recommend airport services. As a result of the analysis, it was found that there was a significant relationship between the seating areas in the airport, the directions of the guiding signs and the terminal staff variables and the behavior of the airport where the passengers were receiving service. It was determined that there was no significant relationship between the purpose of travel (work / holiday), reason for using the airport (incoming-outgoing / transit), time spent in the queue and cleaning of the terminal.

scholarly journals Quality of Care in Long-Term Hemodialysis Patients in Mexico

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Torres-Díaz JA ◽  
◽  
Gonzalez-Gonzalez JG ◽  
Zúniga-Hernández JA ◽  
Olivo-Gutiérrez MC ◽  
...  
Keyword(s):  
Logistic Regression ◽  
Quality Of Care ◽  
Linear Regression ◽  
Regression Model ◽  
Linear Regression Model ◽  
World Literature ◽  
Logistic Regression Model ◽  
Hospital Admissions ◽  
Cross Sectional

Introduction: The End Stage Renal Disease (ESRD) is one of the leading causes of mortality in Mexico. The quality of care these patients receive remains uncertain. Methods: This is a descriptive, single-center and cross-sectional cohort study. The KDOQI performance measures, hemoglobin level >11 g/dL, blood pressure <140/90 mmHg, serum albumin >4 g/dL and use of arteriovenous fistula of patients with ESRD on hemodialysis were analyzed in a period of a year. The association between mortality and the KDOQI objectives was evaluated with a logistic regression model. A linear regression model was also performed with the number of readmissions. Results: A total of 124 participants were included. Participants were categorized by the number of measures completed. Fourteen (11.3%) of the participants did not meet any of the goals, 51 (41.1%) met one, 43 (34.7%) met two, 11 (8.9%) met three, and 5 (4%) met the four clinical goals analyzed. A mortality of 11.2% was registered. In the logistic regression model, the number of goals met had an OR for mortality of 1.1 (95% CI 0.5-2.8). In the linear regression model, for the number of readmissions, a beta correlation with the number of KDOQI goals met was 0.246 (95% CI -0.872-1.365). Conclusion: The attainment of clinical goals and the mortality rate in our center is similar to that reported in the world literature. Our study did not find a significant association between compliance with clinical guidelines and mortality or the number of hospital admissions in CKD patients on hemodialysis.

scholarly journals EFFECTS OF DOWNSIZING ON PERCEIVED SERVICE QUALITY

TEME ◽  
2020 ◽  
pp. 947
Author(s):  
Nikola Ćurčić ◽  
Nemanja Berber ◽  
Agneš Slavić ◽  
Peter Harmat
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Employee Satisfaction ◽  
Perceived Service Quality ◽  
The One ◽  
And Behavior ◽  
Attitudes And Behavior ◽  
Spearman’S Correlation ◽  
Negative Link

In the context of a very turbulent environment where various challenges are more and more present, companies often apply different strategies in order to harmonize their business with new and often unfavorable conditions. One of the possible strategies of companies is the downsizing strategy. Downsizing, as an organizational strategy, usually involves a reorganization that can be implemented in different ways, but in which the resulting outcome often causes a reduced number of employees. Research around the world has highlighted the various effects of this strategy on the performance of organizations. On the one hand, cost are reduced as it strives to increase profitability and productivity. On the other hand, various problems often arise in the form of attitudes and behavior of employees, reflected in the changed quality of service that is provided, employee satisfaction, their loyalty and willingness to leave the company. The aim of this paper is to explore the relation between the application of different approaches to the downsizing strategy in organizations and the perceived service quality. The survey was carried out on a sample of 160 companies in Serbia, based on the data collected during the Cranet project, from 2015 to 2016. The methodology used during the research included research of the available literature and results of previous studies, as well as the application of statistical techniques for data analysis, factor analysis, Spearman’s correlation and hierarchical linear regression. The results of the research indicate that there is a negative link between the observed variables, that is, the implementation of the downsizing in certain forms is associated with a lower level of the perceived quality of service.

scholarly journals Analisis Faktor Penentu Kualiti Pengurusan Zakat: Kajian Terhadap Lembaga Zakat Selangor (Lzs) di Sepang

2018 ◽  
Vol 11 (1) ◽  
pp. 27-44
Author(s):  
Maryam Abd Rashid ◽  
Hairunnizam Wahid ◽  
Sanep Ahmad
Keyword(s):  
Factor Analysis ◽  
Logistic Regression ◽  
Quality Of Service ◽  
Regression Analysis ◽  
Service Quality ◽  
Logistic Regression Analysis ◽  
Factors Affecting ◽  
Five Factors ◽  
Significant Factors

Abstract Service quality is an important element in assessing the ability of institutions to meet its goals. The objective of this paper is to examine the factors that probably affect the quality of service for zakat institution, especially in Sepang using the SERVQUAL model which has five factors; reliability, react, assurance, empathy and tangible. A total of 103 respondents from Muslim entrepreneurs have participated in this study. This study uses several approaches, including exploratory factor analysis (EFA) and logistic regression analysis. Findings indicate that empathy and tangible are significant factors affecting the quality of service LZS in model studied. Several implications have been discussed in this study. Keywords : LZS’s service quality, Muslim entrepreneurs, SERVQUAL Abstrak Kualiti perkhidmatan adalah satu elemen penting dalam menilai keupayaan institusi untuk memenuhi matlamatnya. Objektif kertas ini adalah untuk melihat faktor yang dijangka mempengaruhi kualiti perkhidmatan institusi zakat khususnya di daerah Sepang dengan menggunakan model SERVQUAL yang mempunyai lima faktor iaitu kebolehpercayaan, bertindak balas, jaminan, empati dan kewujudan. Sejumlah 103 responden yang terdiri daripada usahawan muslim telah mengambil bahagian dalam kajian ini.  Kajian ini menggunakan beberapa ujian termasuklah analisis tinjauan faktor (EFA) dan analisis regresi logistik. Dapatan kajian menunjukkan faktor empati dan kewujudan adalah signifikan dan mempengaruhi kualiti perkhidmatan LZS dalam model yang dikaji. Beberapa implikasi kajian turut dibincangkan dalam kajian ini. Kata kunci : kualiti perkhidmatan LZS, usahawan muslim, SERVQUAL

scholarly journals Analysis of the Perceived Quality of Service at Kocaeli International Youth Center

2018 ◽  
Vol 6 (11) ◽  
pp. 168
Author(s):  
Reşat Sadık ◽  
Nurgül Tezcan Kardaş
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Family Income ◽  
Three Dimensional ◽  
School Level ◽  
School Type ◽  
Perceived Service Quality ◽  
Youth Centers ◽  
Gender Specific Differences

This study aims to evaluate the quality of service as perceived by the young members, who get service from the Kocaeli International Youth Center, which operates under the aegis of the Ministry of Youth and Sports. In order to fulfill this objective, the three-dimensional “Scale of the Perceived Service Quality at Youth Centers,” developed by Aycan et. al.(2005) and intended for youth centers, has been applied to 247 youths, who are members of and get service from youth centers. Within the scope of the research, viewpoints of the youths, with regard to some of their demographic characteristics, concerning the elements of the service quality have been analyzed. Consisting of 103 males and 144 females, a total of 247 individuals have taken part in the research. Following the analyses done and in the context of the elements of the service quality at the youth centers as perceived by the youths, it is found that there are no gender-specific differences; according to age variable, there is a difference in all factors in favor of the age group 7-12; as for the variable of family income, there is a difference in output quality factor in favor of the youths with an income level lower than 1300 TLs; and as for the variable of school type, there are significant differences in favor of the primary school level.

scholarly journals Assessment of the Quality of Antenatal Care Services and the Associated Risk Factors in Tanzania

2020 ◽  
Author(s):  
Abdalla Hussein ◽  
Jackline Mbishi
Keyword(s):  
Risk Factors ◽  
Logistic Regression ◽  
Antenatal Care ◽  
Regression Model ◽  
Service Provision ◽  
Logistic Regression Model ◽  
Wealth Index ◽  
Factors Associated ◽  
Associated Risk Factors

Abstract Background This study gives the finding of the assessment made on the quality of antenatal care (ANC) services received by women in Tanzania during pregnancy and the associated risk factors. Methods We used the data from the 2015-16Tanzania Demographic and Health Survey and Malaria Indicator Survey (TDHS-MIS). The sample included 6,924 women who gave birth in the five years before the survey and having at least one ANC visit in the most current pregnancy. The quality of ANC services provided was assessed using six questions on receipt of recommended components of ANC services. The responses of the individual components were summed up to generate the ANC service provision score. In so doing, the women who received all six components were considered to receive good quality ANC services. A weighted logistic regression model was employed in the examination of the factors associated with the quality of ANC services. Results The average service provision score was 4.4 out of a total of 6. Approximately, 31% of the women received good quality ANC services. The most provided ANC components were blood sample measurement (87%) and iron tablets/syrup (82.1%). The urine sample (60%) was the least offered ANC service. The results of the adjusted logistic regression model revealed that age, place of residence, education level, the time of the first ANC visit, number of ANC visits, and family wealth index were significant factors associated with the quality of ANC services. Conclusions In terms of service provision, the quality of ANC service in Tanzania is suboptimal. With differences by observed risk factors, there must be more efforts to strengthen the quality of ANC services and to remove the differences.

scholarly journals Characteristics of the agricultural sector of Aguascalientes, challenges and perspectives

2021 ◽  
pp. 8-17
Author(s):  
Ariel VÁZQUEZ-ELORZA ◽  
Yair ROMERO-ROMERO ◽  
Iván ARAOZ-BALTAZAR
Keyword(s):  
Logistic Regression ◽  
Regression Model ◽  
Social Service ◽  
Logistic Regression Model ◽  
Agricultural Sector ◽  
Geographic Location ◽  
Value Chains ◽  
Comparative Advantages ◽  
Access And Quality

This research aims to identify the characteristics of the population in the agricultural sector of Aguascalientes. This entity has comparative advantages due to its strategic geographic location to supply a demanding market for food products. It is estimated that there are approximately 17,234 heads of households dedicated to agricultural businesses with an average age between 49 and 57 years. Furthermore, 36.43% of the members have food insecurity problems (mild, moderate, severe). We used a logistic regression model; socioeconomic variables of the sector are analyzed. The results show that the agricultural population has high levels of social service deficiencies. It is suggested the importance of undertaking social public policies that address problems related to the rational use of water, protected agriculture, access and quality of public services, promote value chains in the sector, and undertake a process of productive reconversion.

An Assessment of the Effect of Remuneration on the Construction Performances of the Professionals in the Nigerian Building Industry

2012 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
J.A.B. Awoles ◽  
C.A. Ayedun
Keyword(s):  
Quality Of Service ◽  
Resource Management ◽  
Service Quality ◽  
Significant Relationship ◽  
The Other ◽  
Building Industry ◽  
Resource Manager ◽  
Environmental Resource ◽  
Other Hand

Construction professionals are the authors on one hand and co-executors of constructionprojects on the other, therefore, the quality of the services expected of them in constructionproject delivery as environmental resource manager is key. This paper investigated whetherquality of service of the construction professionals in Nigeria is influenced by the level ofprofessional fees receivable for services rendered hence their resource management role. Thedeterminants of service quality are identified and their means of evaluation examined usingthe SERVQUAL; instrument used for measurement of the service quality on responses gotfrom a set of questionnaires administered on the construction stakeholders comprising of theconstruction clients on one hand and the construction professionals on the other hand inLagos, Nigeria with a view to assessing the perception of the clients regarding the quality ofservices being received from their construction professionals vis-a-vis clients expectations.The study revealed that there was no significant relationship between the level of fees paidand the quality of service rendered by the construction professionals as the result of theanalysis of variance between service quality gap and the various methods of fees paid is notreflected in the service quality of construction professionals.

scholarly journals Variation in Deadwood Microsites in Areas Designated under the Habitats Directive (Natura 2000)

Forests ◽  
2020 ◽  
Vol 11 (5) ◽  
pp. 486
Author(s):  
Leszek Bujoczek ◽  
Stanisław Zięba ◽  
Małgorzata Bujoczek
Keyword(s):  
Logistic Regression ◽  
Regression Model ◽  
Logistic Regression Model ◽  
Habitat Type ◽  
Natura 2000 ◽  
Habitats Directive ◽  
Managed Forests ◽  
Habitat Types ◽  
Living Tree

The continuing decline in biodiversity presents a major environmental protection challenge. The conservation of sufficiently extensive and diverse habitats requires an array of coordinated actions, often involving large areas. While a set of conservation objectives have been defined for the Natura 2000 network, no universal methods of accomplishing them have been specified, and so they must be designed by individual Member States. Deadwood volume and the density of large deadwood pieces are widely used for evaluating the quality of forest habitat types designated under the Habitats Directive. In the present study, data from 5557 sample plots were used to evaluate the mean values of the two deadwood indicators as well as the ratio of deadwood volume to living tree volume for each of the 13 habitat types in Poland. In addition, a logistic regression model was constructed to evaluate the effects of terrain, site, and tree stand characteristics as well as protection type on deadwood volume in Natura 2000 areas. Mean deadwood volume varied greatly between habitat types, with the lowest values found for Central European lichen Scots pine forests (91T0–2.5 m3 ha−1) and Old acidophilous oak woods (9190–4.4 m3 ha−1), and the highest for Riparian mixed forests (91F0–43.1 m3 ha−1) and Acidophilous Picea forests of the montane to alpine levels (9410–55.4 m3 ha−1). The ratio of deadwood volume to living tree volume ranged from approx. 1%–17%. Additionally, the presence of large deadwood differed among habitat types: in some, there were no deadwood pieces with a diameter of ≥50 cm, while their maximum density was 6.1 pieces ha−1. The logistic regression model showed that the likelihood of a habitat type to have a ‘favorable conservation status’ as defined by deadwood abundance (a threshold of at least 20 m3 ha−1 according to Polish manuals on habitat type evaluation) increased with sample plot elevation, site fertility, and moisture, as well as stand age and volume. Positive effects were also observed for forests under strict and active protection versus managed forests. Planned efforts are necessary to enhance the quality of habitats with insufficient deadwood, especially in managed forests. Special attention should be given to areas that are readily accessible due to gentle terrain and low site moisture. Furthermore, younger stands on less fertile sites may require intervention to promote deadwood accumulation. We recommend retaining a certain proportion of mature stands until natural death and decomposition. Increasing the density of large deadwood is currently one of the most pressing conservation needs in most habitat types.

Too Late for Luck: A Comparison of Post-Furman Exonerations and Executions of the Innocent

2005 ◽  
Vol 51 (4) ◽  
pp. 498-520 ◽  
Author(s):  
Talia Roitberg Harmon ◽  
William S. Lofquist
Keyword(s):  
Logistic Regression ◽  
Quantitative Analysis ◽  
Regression Model ◽  
Capital Punishment ◽  
Logistic Regression Model ◽  
Primary Objective ◽  
Case Record ◽  
Case Outcome ◽  
Record Type

This study is a quantitative analysis designed to compare two groups of factually innocent capital defendants: those who were exonerated and those who were executed. There are a total of 97 cases in the sample, including 81 exonerations and 16 executions. The primary objective of the authors is to identify factors that may predict case outcomes among capital defendants with strong claims of factual innocence. Through the use of a logistic regression model, the following variables were significant predictors of case outcome (exoneration vs. execution): allegations of perjury, multiple types of evidence, prior felony record, type of attorney at trial, and race of the defendant. These results point toward significant problems with the administration of capital punishment deriving primarily from the quality of the case record created at trial.

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