scholarly journals The Influence of Technostress Factors on Information System Success

2021 ◽  
Vol 10 (02) ◽  
pp. 110-121
Author(s):  
Mohd Fahusli Ali ◽  
Kamsuriah Ahmad ◽  
Mohannad Moufeed Ayyash

Information systems (IS) are one of the factors that catalyze the success of an organization. Apart from assisting in the delivery process, the system can also affect the nature of its users which in turn will also affect the level of delivery of the organization. Mathematical Communication Theory has stated that in the process of conveying information, there are disturbances that will disrupt the communication process and one of them is psychological disorders. Psychological disorders related to technology, ie technostress are seen as very synonymous and can affect the user’s behavior of the systems. Indirectly, it can also affect the level of productivity and quality of delivery of an organization. Ironically, studies looking at this issue are missing, hence the motivation of this paper to propose technostress factors and investigate its relationship in information system success. Therefore, the main objective of this study is to study the effect of technostress factors and its impact on the system success. This study was conducted using a quantitative approach where questionnaires are used as a medium for data collection. The results of this study prove that the dimension of psychological influence (technostress) introduced as a new dimension has had a significant impact on the information systems success. The most important contribution of this study is the combination of two fields of study, namely the field of information system and the field of psychology in producing a model of information system success that is able to measure the success of an information system more comprehensively.

2012 ◽  
pp. 183-201 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.


Author(s):  
Cees J. Gelderman ◽  
Rob J. Kusters

Information System success is difficult to measure directly. Because of the influence of non-controllable variables, it actually seems to be impossible to directly compute or determine the contribution of Information Systems to organizational performance, or to overall organizational effectiveness. As an alternative, perception of system success is often used as a surrogate measure. However, this raises the question of the validity of this surrogate measure. In this chapter, the authors describe a survey aiming to investigate the validity of this surrogate measure. Results show that there is reason to doubt the usefulness and validity of surrogate measures for objective system success.


Author(s):  
Ahmed Younis Alsabawy ◽  
Aileen Cater-Steel ◽  
Jeffrey Soar

E-learning involves adopting and exploiting the potential of new, advanced Information Technology in development and delivery of education. In spite of a rapid growth in the e-learning field there still exists a range of issues facing the stakeholders of e-learning systems. One of the key issues is how to measure e-learning system success. Although considerable attention has been paid to the Information Systems success issue, there remain arguments about the factors which are most effective for measuring Information System success. The issue of measuring Information System success has an impact on evaluating e-learning systems success. This chapter aims to fill this void by proposing an evaluation methodology model to assess e-learning systems success. The contribution of this study is the proposed model to evaluate the success of e-learning systems. The model is based on a thorough review of the e-learning success literature and existing Information Systems success models.


2011 ◽  
pp. 242-261 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.


Author(s):  
Hollis T. Landrum ◽  
Victor R. Prybutok ◽  
David Strutton ◽  
Xiaoni Zhang

Managers are increasingly confronting the question of how to convey electronic information to e-commerce users in a manner that permits individuals to resolve information search related problems more easily. Information service quality and the associated performance outcomes are challenging to manage during Web-based interactions, primarily because such settings involve several features (i.e., less tangible contact, more uncertainty, differing feedback loops between business and consumers) not found in more traditional exchanges. To capture a broader view of the quality of information offerings in ecommerce settings, the model tested in this study compares the DeLone and McLean (2003) framework, one that includes use as an outcome measure, with a model suggested by Landrum and Prybutok (2004), one that features usefulness as its outcome measure. A random sample of Army Corp of Engineers library customers was performed at two library sites with the Corps. Theoretical and applied implications are developed and discussed.


2021 ◽  
Vol 8 (2) ◽  
pp. 79-83
Author(s):  
Awan Setiawan ◽  
Iman Sudirman ◽  
Nurman Helmi ◽  
Erwin Yulianto ◽  
Ruhanda

Information systems research success has begun to decline in the past few years, but existing research is still inaccurate in its definition and in the factors that involve the information system success. This research has designed to analyze, study, and find out the performance from implementing academic information systems in universities in an effort to improve the quality of information. The research was conducted using a qualitative approach and case studies, namely problem formulation, study proposition, analysis unit, data linkage to the proposition, the criteria for interpreting the findings and making conclusions and recommendations. From the results of the research data analysis, several conclusions were obtained, namely, the academic information system running in universities has not met expectations. The performance of academic information systems that can support the smooth operation of the universities is not well understood. It is necessary to formulate an optimal academic information system strengthening strategy that can support the smooth operation of the universities.


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