Success and Failure of Local E-Government Projects

2012 ◽  
pp. 183-201 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Local Governments ◽  
Success Factor ◽  
Net Benefit ◽  
Information Systems Success ◽  
Information System Success ◽  
Information Systems Success Model ◽  
System Success ◽  
Government Development

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.

Success and Failure of Local E-Government Projects

2011 ◽  
pp. 242-261 ◽  
Author(s):  
Hisham M. Abdelsalam ◽  
Christopher G. Reddick ◽  
Hatem A. El Kadi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Local Governments ◽  
Success Factor ◽  
Net Benefit ◽  
Information Systems Success ◽  
Information System Success ◽  
Information Systems Success Model ◽  
System Success ◽  
Government Development

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the private sector. There are fewer studies that examine success in the context of the development of e-government. This study focuses specifically on local e-government development of projects in Egypt. A survey is administered in three local governments on actual users of Information Systems. The results of this study confirm much of the existing research on information system success, but highlight the importance of net benefit as a success factor that examines the organizational and managerial context of e-government development. The importance of this research indicates that managerial functions matter for the success of e-government projects.

Measuring Information Systems Success

2012 ◽  
pp. 23-38 ◽  
Author(s):  
Cees J. Gelderman ◽  
Rob J. Kusters
Keyword(s):  
Information System ◽  
Information Systems ◽  
Organizational Performance ◽  
Organizational Effectiveness ◽  
Information Systems Success ◽  
Information System Success ◽  
Objective System ◽  
System Success ◽  
Surrogate Measure ◽  
Surrogate Measures

Information System success is difficult to measure directly. Because of the influence of non-controllable variables, it actually seems to be impossible to directly compute or determine the contribution of Information Systems to organizational performance, or to overall organizational effectiveness. As an alternative, perception of system success is often used as a surrogate measure. However, this raises the question of the validity of this surrogate measure. In this chapter, the authors describe a survey aiming to investigate the validity of this surrogate measure. Results show that there is reason to doubt the usefulness and validity of surrogate measures for objective system success.

A Model to Measure E-Learning Systems Success

2012 ◽  
pp. 293-317 ◽  
Author(s):  
Ahmed Younis Alsabawy ◽  
Aileen Cater-Steel ◽  
Jeffrey Soar
Keyword(s):  
Information System ◽  
Information Systems ◽  
Learning Systems ◽  
Evaluation Methodology ◽  
Information Systems Success ◽  
Information System Success ◽  
Learning Success ◽  
E Learning ◽  
Key Issues ◽  
System Success

E-learning involves adopting and exploiting the potential of new, advanced Information Technology in development and delivery of education. In spite of a rapid growth in the e-learning field there still exists a range of issues facing the stakeholders of e-learning systems. One of the key issues is how to measure e-learning system success. Although considerable attention has been paid to the Information Systems success issue, there remain arguments about the factors which are most effective for measuring Information System success. The issue of measuring Information System success has an impact on evaluating e-learning systems success. This chapter aims to fill this void by proposing an evaluation methodology model to assess e-learning systems success. The contribution of this study is the proposed model to evaluate the success of e-learning systems. The model is based on a thorough review of the e-learning success literature and existing Information Systems success models.

Mediating effects of user experience usability

2018 ◽  
Vol 36 (5) ◽  
pp. 892-909
Author(s):  
Ping Ke ◽  
Fu Su
Keyword(s):  
Information System ◽  
User Experience ◽  
Success Factors ◽  
Mediating Effect ◽  
Success Factor ◽  
Mediating Effects ◽  
Net Benefit ◽  
Content Type ◽  
Information System Success ◽  
System Success

Purpose This study aims to explore whether the usability of user experience for mobile library application plays a mediating role in the relation between the success factors of information systems and net benefit. Design/methodology/approach The theoretical model of “information system success factor–user experience usability–net benefit” was constructed. A questionnaire was conducted at the Nankai University. The mediating effects of the usability of the mobile library application on information system success factors and net benefit were examined using hierarchical linear regression and structural equations. Findings First, the usability of user experiences is positively correlated to information quality, system quality and service quality. Second, user experience usability has a significant mediating effect on the relation between information system success factors and net benefit. Originality/value This study improves upon the DeLone and McLean model, connects the usability of user experience with the model and constructs the success factor mechanism of the mobile library application. It provides a theoretical basis for interpreting the relation between the mobile library application and users.

scholarly journals The Influence of Technostress Factors on Information System Success

2021 ◽  
Vol 10 (02) ◽  
pp. 110-121
Author(s):  
Mohd Fahusli Ali ◽  
Kamsuriah Ahmad ◽  
Mohannad Moufeed Ayyash
Keyword(s):  
Information System ◽  
Information Systems ◽  
Communication Theory ◽  
Psychological Disorders ◽  
Communication Process ◽  
Information Systems Success ◽  
Information System Success ◽  
Quality Of Delivery ◽  
System Success

Information systems (IS) are one of the factors that catalyze the success of an organization. Apart from assisting in the delivery process, the system can also affect the nature of its users which in turn will also affect the level of delivery of the organization. Mathematical Communication Theory has stated that in the process of conveying information, there are disturbances that will disrupt the communication process and one of them is psychological disorders. Psychological disorders related to technology, ie technostress are seen as very synonymous and can affect the user’s behavior of the systems. Indirectly, it can also affect the level of productivity and quality of delivery of an organization. Ironically, studies looking at this issue are missing, hence the motivation of this paper to propose technostress factors and investigate its relationship in information system success. Therefore, the main objective of this study is to study the effect of technostress factors and its impact on the system success. This study was conducted using a quantitative approach where questionnaires are used as a medium for data collection. The results of this study prove that the dimension of psychological influence (technostress) introduced as a new dimension has had a significant impact on the information systems success. The most important contribution of this study is the combination of two fields of study, namely the field of information system and the field of psychology in producing a model of information system success that is able to measure the success of an information system more comprehensively.

scholarly journals Aligning IT With Business Objectives: A Critical Survival And Success Factor In Todays Business

2013 ◽  
Vol 29 (3) ◽  
pp. 819
Author(s):  
Ahmed Elmorshidy
Keyword(s):  
Information Systems ◽  
Theoretical Framework ◽  
Success Factor ◽  
Information Systems Success ◽  
Business Objectives ◽  
Effective Strategies ◽  
Success Model ◽  
Business Objective ◽  
Information Systems Success Model ◽  
Critical Survival

Alignment of IT with business objectives is a critically important topic in academic and industry. It is the key of success for modern organizations that is needed to survive and compete. It refers to the degree of congruence between business and IT strategies. This paper discusses the importance of aligning IT with business objective and the different effective strategies to align IT with business objectives. The paper also reviews the current research moles developed in support of this important concept. The paper further introduces a new theoretical framework for aligning IT with business objectives that analyze and integrate leading research models in this area combined with the well-established information systems success model of Mclean and DeLone.

Antecedents of Children’s Satisfaction with Company Websites and their Links with Brand Awareness

2012 ◽  
pp. 276-291
Author(s):  
Lucie Sermanet ◽  
Frank Goethals ◽  
Andrea Carugati ◽  
Aurélie Leclercq-Vandelannoitte
Keyword(s):  
Brand Awareness ◽  
Age Group ◽  
Information Systems Success ◽  
Is Success ◽  
Information System Success ◽  
Is Research ◽  
Delone And Mclean ◽  
Information Systems Success Model ◽  
System Success ◽  
Concept Of Information

This chapter focuses on children’s satisfaction with the use of commercial websites. The authors address two relevant gaps in extant literature: children as users of Information Technology and the concept of Information System success itself. Children’s use of IT needs focus since this age group has been largely neglected by extant IS research. The concept of success needs further research because the research results on this dependent variable have been controversial, and there is still no full agreement on the antecedents of success. In this chapter, the authors therefore contextualize the classic Information Systems success model of DeLone and McLean to IS success with children. They carried out a survey of a sample of 76 children aged 11 to 14, located in various cities in France. The results show that children get higher brand awareness if they are more satisfied with the kids website of the brand. The chapter finds the satisfaction with the site depends upon the personalization that is possible and the presence of dynamic elements on the site. Characters and animations that help navigating the site are also appreciated. A good presentation of the site’s rules could not be shown to be a significant antecedent of satisfaction. Qualitative data that was gathered suggests that children are not really aware of the link between symbols they see on the site and products that are sold.

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