scholarly journals Explore the relationship between Transformational Leadership, Social Interaction and Knowledge Management among Banking Sector of Pakistan

2018 ◽  
Vol 12 (1) ◽  
pp. 1727-1734
Author(s):  
Raza Hussain Lashari ◽  
Aiza Hussain Rana
Keyword(s):  
Transformational Leadership ◽  
Knowledge Management ◽  
Social Interaction ◽  
Correlation Analysis ◽  
Banking Sector ◽  
Strong Predictor ◽  
Simple Random Sampling ◽  
Middle Level ◽  
Public Banks ◽  
The Relationship

The intention of current empirical research is to explore the relationship between transformational leadership, social interaction and knowledge management among banking sector of Pakistan. The said sector is selected as population of the research. With the help of simple random sampling, different branches of public banks and private banks are selected as a sample. 270 questionnaires were circulated to top level and middle level managers. 230 questionnaires were filled by employee and used for analysis. The overall response rate was 85%. Different statistical methods i.e. Reliability analysis, Pearson’s correlation analysis and multiple regression analysis are applied on collected data. The results of Person’s correlation analysis shows that there is positive relationship between transformational leadership, social interaction, knowledge management and its dimensions i.e. knowledge sharing and knowledge application. Moreover, regression analysis’s results explains that social interaction is strong predictor of knowledge management as compare to transformational leadership. From the managerial viewpoint, the results give rational direction to banking sector of Pakistan to understand the significance of knowledge and its management as well.

Beyond the job description

2020 ◽  
Vol 39 (2) ◽  
pp. 240-252 ◽  
Author(s):  
Benjamin Mekpor ◽  
Kwasi Dartey-Baah
Keyword(s):  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Leadership Styles ◽  
Leadership Style ◽  
Banking Sector ◽  
Simple Random Sampling ◽  
Mediating Effect ◽  
Voluntary Work ◽  
Content Type ◽  
The Relationship

PurposeThe primary aim of this study was to determine whether or not leaders' emotional intelligence plays a mediating role in the relationship between leadership styles and voluntary work behaviours among employees of selected banks in Ghana. Specifically, the objective was to determine the mediating effect of leaders' emotional intelligence on the relationship between transactional and transformational leadership styles and organizational citizenship behaviours (OCB) and counterproductive workplace behaviours (CWB).Design/methodology/approachThe quantitative approach to research was adopted to collect data from 234 respondents. More so, both purposive and simple random sampling techniques were used for the selection of respondents for the study.FindingsThe findings of the study revealed that amongst the various leadership styles and OCB and CWB relationships, only the relationship between transformational leadership and OCB was mediated by leaders' emotional intelligence.Practical implicationsIt was however recommended that transformational leadership style be adopted in the quest to encourage employees to exhibit OCB and mitigate employees' involvement in CWB since such leaders are more prone to exhibiting high levels of emotional intelligence in the dealing with employees.Originality/valueFor the first time in the Ghanaian banking sector, this research explores the leaders' emotional intelligence as mediator on the nexus between leadership styles and voluntary work behaviours of employees of selected banks in Ghana.

scholarly journals EXPLORING THE RELATIONSHIP BETWEEN ORGANIZATIONAL SUPPORT AND EMPOYEE OUTCOMES- A CASE OF SERVICE SECTOR

2020 ◽  
Vol 01 (02) ◽  
pp. 177-186
Author(s):  
Aiza Hussain Rana ◽  
Nimra Kafeel ◽  
Zaeem Ahmad
Keyword(s):  
Organizational Support ◽  
Turnover Intention ◽  
Service Sector ◽  
Banking Sector ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Middle Level ◽  
Public And Private ◽  
Private Banks ◽  
The Relationship

The purpose of this research is to analyze significance of the organizational support in managing employees’ job satisfaction, motivation and turnover intention in banking sector of Pakistan. As banking sector of Pakistan is the major contributor towards economic growth and development. Further these variables are analyzed by taking the case of Lahore which is the 2nd largest city of Pakistan based on its contribution toward total population of country. By using simple random sampling technique list of branches were chosen as sample from public and private banks. The data was collected through self-administered structured questionnaire. 400 questionnaires were distributed to top, middle level managers. 360 were received filled. 347 questionnaires were used for the analysis quoting response rate of 87%. Results validate the proposed relationship. The study concluded that the perceived organization support holds value among employees as it is found that in the presence of support, they remain satisfied, motivated and stick to banks.

scholarly journals Organizational knowledge management and sharing

2018 ◽  
Vol 15 (2) ◽  
pp. 208-227
Author(s):  
Fábio Ferreira Silva ◽  
Catarina Cecilia Odelius
Keyword(s):  
Knowledge Management ◽  
Social Interaction ◽  
Correlation Analysis ◽  
Knowledge Sharing ◽  
Canonical Correlation Analysis ◽  
Canonical Correlation ◽  
Top Management ◽  
Learning Mechanisms ◽  
Content Type ◽  
The Relationship

Purpose This paper aims to identify empirically the influence of learning mechanisms provided by organizations on knowledge sharing in the organizational environment. Design/methodology/approach A quantitative study was developed in which a sample of 268 individuals from civil and military organizations of the Federal Direct Administration was researched. The questionnaire used was composed of the Organizational Learning Mechanism Scale, which was adapted at the time of the present study, in addition to a scale on knowledge sharing, which was developed within the scope of this research. After performing the factorial analysis for both scales, a canonical correlation analysis was performed between the group of variables associated with the learning mechanisms (independent variables) and the group of variables on knowledge sharing (dependent variables). Findings The results found in the canonical correlation analysis indicate that the learning mechanisms are responsible for explaining 35 per cent of the variance (R² = 0.352) of the group of variables on knowledge sharing. Practical implications The findings of this research can help the researched organizations to increase the knowledge management actions, mainly in relation to the actions that favor social interaction among the individuals in the work environment, making possible the exchange of knowledge and experiences in the internal organizational context, and exploring in a positive way actions related to internal acquisition. Social implications The deeper knowledge about the relationship between organizational actions promoted by top management and knowledge support decision-making in the organizational environment regarding contextual factors that influence social interaction between individuals. In relation to the sharing of knowledge, a high correlation of knowledge absorption and reproduction aspects with the knowledge sharing phenomenon was perceived, so that the possibility of organizations thinking in ways that provide the individual with formal and informal environments can be foreseen. Originality/value The main contributions of this research are to measure the intensity of the relationship between learning mechanisms and knowledge sharing; and to test the predictive effect of learning mechanisms on knowledge sharing. Regarding the methodological aspects, it was opportune to approach the phenomenon through a little used lens in the context of administration research: the analysis of canonical correlation, which represents another look at the influence of the actions of the top management and the interaction of individuals. The discussions and the data analysis carried out in this research allow us to envisage significant contributions of this work to the analysis and theoretical refinement of the study of the variables treated.

Making an Impact Through Information Technology

2021 ◽  
Vol 3 (2) ◽  
pp. 14-23
Author(s):  
Mostafa Sayyadi Ghasabeh
Keyword(s):  
Information Technology ◽  
Transformational Leadership ◽  
Knowledge Management ◽  
Firm Performance ◽  
Positive Relationship ◽  
Review Of The Literature ◽  
Mediating Role ◽  
The Relationship ◽  
Role Of Information

This research contributes to the fields of knowledge management, transformational leadership, as well as information technology. This article presents the theoretical underpinnings of the framework together with a thorough review of the literature. This research indicates that there is a positive relationship between transformational leadership, knowledge management, and firm performance. The synthesis of the literature also lends support for the mediating role of information technology in the relationship between transformational leadership and knowledge management.

scholarly journals Effect of Emotional Intelligence and trust on Bank performance (Evidence SME’s in Indonesia)

2019 ◽  
Vol 12 (3) ◽  
pp. 1848-1855
Author(s):  
Titok Waskito Adi ◽  
Budi Prasetyo ◽  
Erlyna Hidyantari
Keyword(s):  
Factor Analysis ◽  
Emotional Intelligence ◽  
Confirmatory Factor Analysis ◽  
Correlation Analysis ◽  
Financial Performance ◽  
Banking Sector ◽  
Bank Performance ◽  
Confirmatory Factor ◽  
The Relationship ◽  
Practical Implications

This study aims to analyze trust in the relationship between staff and customers in the banking sector, its influence on financial performance in the level of emotional intelligence (EI) and their trust. Respondents were asked to complete EI tests and questions related to trust behavior. Exploratory factor analysis and confirmatory factor analysis and correlation analysis are used to identify relationships. Trust's findings are known to consist of three components: trustworthy; knowledge; and expectations. Furthermore, there is a significant correlation between trust and EI, when compared to the financial performance of relationship managers. Research weaknesses/ implications The method used by banks in collecting performance data limits the analysis that can be held. Practical implications increasing relationship manager awareness of their own emotions, and how they perceive and act on the emotions of others, will positively influence financial performance.

scholarly journals Effect of consideration leadership style on budget participation relationship and managerial performance

2019 ◽  
Vol 6 (5) ◽  
pp. 60-64 ◽  
Author(s):  
Made Ika Klaorina ◽  
Herkulanus Bambang Suprasto
Keyword(s):  
Leadership Style ◽  
Sample Selection ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Middle Level ◽  
Managerial Performance ◽  
Level Manager ◽  
Budgetary Participation ◽  
Middle Level Manager ◽  
The Relationship

The research aims to empirically prove the influence of consideration leadership style on the relationship of budgeting participation to managerial performance. Contingency Theory is used as a theoretical foundation in this study. The study population was the middle-level manager (section head) at the Rural Credit Bank (BPR) in Badung Regency. The method of determining the sample is based on the slovin formula, the sample selection technique uses a probability sampling technique that is taken proportionally using simple random sampling so that 135 respondents are obtained. Data were analyzed with Moderated Regression Analysis (MRA). The results of the analysis show that budgetary participation has a positive effect on managerial performance and leadership style consideration reinforces the relationship between budgeting participation and managerial performance.

Linking Knowledge Management and Intellectual Capital

2013 ◽  
Vol 5 (4) ◽  
pp. 1-13 ◽  
Author(s):  
Maria do Rosário Cabrita ◽  
Virgílio Cruz-Machado ◽  
Florinda Matos
Keyword(s):  
Knowledge Management ◽  
Intellectual Capital ◽  
Banking Sector ◽  
Banking Industry ◽  
Successful Implementation ◽  
Successful Management ◽  
Knowledge Resources ◽  
The World ◽  
Knowledge Intensive ◽  
The Relationship

The ability of an organization to effectively nurture, capture, leverage, and share its knowledge resources become the key that provides an enterprise with its strategic power advantage in the world. When an organization develops its ability to build, access and leverage its knowledge resources it is creating its knowledge advantage. In an era of knowledge economics, Knowledge Management (KM) and Intellectual Capital (IC) have emerged as major issues that managers must deal with, if the organizations want maintain their competitive advantage. The accumulation of IC and KM is closely related. The successful management of IC is linked to the efficiency of KM processes, which, in turn, implies that the successful implementation of KM ensures the growth and renewal of IC in an organization. There are relatively few discussions on the relationship between KM and IC, and even fewer studies on such relationship in the banking industry. For the banking sector, as one of the most knowledge-intensive industries, it is imperative to understand how to use techniques in KM to accumulate IC to cope with an increasingly changing environment. Based on previous studies, this article seeks to explore the links between IC and KM in Portuguese banks, by identifying the IC resources of importance and leveraging these resources through KM capability.

The mediating effect of job satisfaction on the relationship between organizational culture and knowledge management in Jordanian banking sector

2018 ◽  
Vol 25 (2) ◽  
pp. 517-544 ◽  
Author(s):  
Bayan M. Al-Abdullat ◽  
Amr Dababneh
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Knowledge Management ◽  
Customer Service ◽  
Banking Sector ◽  
Statistical Tests ◽  
Management Style ◽  
Mediating Effect ◽  
Content Type ◽  
The Relationship

Purpose The purpose of this paper is to examine the positive effect of organizational culture on knowledge management (KM) by clarifying the mediating effect of job satisfaction on the banking sector in Jordan. The study was conducted on Jordanian banks to develop the organizational culture concept to be reflected in the bank activities. The population of this study consists of junior and senior customer service and administrative employees working at Jordanian banks in Jordan. Design/methodology/approach The sample of this research is purposive one because the research cannot get a list containing names of customer service employees for privacy reasons. Various statistical tests were employed to test the research hypotheses. The study utilized two statistical packages – Statistical Package for Social Sciences (SPSS) and SPSS-AMOS – for analyzing the data. Findings The development of organizational culture at banks in Jordan is still not stable and efficient. This may be affected by the management style and teamwork spirit in Jordan and other factors related to bank culture and how it will be reflected in customer service. The creation and application of KM at banks in Jordan is still modest. Knowledge is mainly shared internally within the bank with little efforts dedicated to soliciting knowledge from the external environment including customers. The job satisfaction at banks in Jordan is still modest. Originality/value The purpose of this study is to investigate how the organizational culture can improve job satisfaction for efficient work knowledge. The relationship between organizational culture and KM of organizational members is developed and analyzed herein by proposing a mediating role of job satisfaction. Few research papers have focused on job satisfaction and its mechanism contributing to individual effectiveness in the Jordanian market, and many ignored the benefits of KM and value of culture in many sectors.

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