The Effects of Travel Agency Employee Perceived Organizational Justice on Organizational Commitment and Organizational Citizenship Behavior

2020 ◽  
Vol 24 (2) ◽  
pp. 75-96
Author(s):  
Sunhee Kim ◽  
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Travel Agency

ORGANIZATIONAL JUSTICE, ORGANIZATIONAL COMMITMENT AND TRUST IN MANAGER AS PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AMONG BANK EMPLOYEES

2020 ◽  
Vol 2 (1) ◽  
pp. 248-266
Author(s):  
Solomon Yinde OJO, ◽  
Rafiu Akanji BANKOLE ◽  
Toluwalope ADEBOLA
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Banking Industry ◽  
Interactional Justice ◽  
Citizenship Behavior ◽  
Organizational Behaviour ◽  
Ex Post ◽  
Bank Employees

This study investigated the influence of perceived organizational justice, organizational commitment and trust in manager as predictors of organizational citizenship behaviour among bank employees. Essentially, the issue of organizational justice, trust in managers and organizational commitment are subjects of interest in organizational behaviour and human resource management and as such this could be investigated in the banking industry in order to assess how they influence organizational citizenship behaviour. The study was a survey which employed Ex-Post Factor design. The design was found appropriate because the variables of interest were already in existence in the study area. Data was collected from 186 respondents. Using a structured questionnaire collected data were analysed using the inferential and descriptive statistics of the Statistical Package for Social Sciences (SPSS) version 21. The result revealed that perceived organizational justice was significantly and positively related to organizational citizenship behaviour [r(184)=.51** P<.01]; organizational commitment was significantly and positively related to organizational citizenship behaviour among bank employees [r(184)=.48**, P<.01]; trust in managers was significantly and positively related to organizational citizenship behaviour among bank employees [t(184)=.36**, P<.0.1]; perceived interactional justice was significantly and positively related to organizational citizenship behaviour (t184=6.37<.05]; perceived procedural justice was significantly and positively related to organizational citizenship behaviour {t(184)=.30**, P<.01]; perceived distributive justice was significantly and positively related to organizational citizenship behaviour among bank employees {r(184)=.43**, P<.01). Finally, the findings revealed that the predictor variables (perceived organizational justice, organizational commitment and trust in manager) showed significantly independent and joint prediction of organizational citizenship behavior among bank employees {F=78.74, P<.05, R2=.56.12}. It was concluded that organizational justice, trust in manager and organizational commitment significantly were significantly related to organizational citizenship behaviour among bank employees respectively and jointly. It was therefore recommended that organizational citizenship behavior should be more encouraged in the banking industry and other allied industries.

scholarly journals PENGARUH KEADILAN ORGANISASIONAL, KOMITMEN ORGANISASIONAL, DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)

2019 ◽  
Vol 8 (10) ◽  
pp. 6079
Author(s):  
Ni Putu Devi Erlina Wahyuni ◽  
I Wayan Gede Supartha
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Analytical Tool ◽  
Citizenship Behavior ◽  
Analysis Techniques

This study aims to determine the effect of organizational justice, on OCB, to determine the effect of organizational commitment on OCB and to determine the effect of job satisfaction on OCB on Dash Hotel Seminyak. The method of determining the sample in this study was conducted by Slovin approach so that the number of respondents was 91 people. The analytical tool used is multiple linear regression analysis techniques. The results obtained in this study are organizational justice that has a positive and significant effect on OCB. This shows that the better organizational justice given to Dash Hotel Seminyak, the OCB of employees will also increase. Organizational commitment has a positive and significant effect on OCB. This shows the higher organizational commitment of Dash Hotel Seminyak employees, the OCB level for employees will also increase. And job satisfaction has a positive and significant effect on OCB. This shows that the higher job satisfaction of Dash Hotel Seminyak employees, the higher the OCB level for employees. Keywords: organizational justice, organizational commitment, job satisfaction, OCB

An investigation of key predictors of organizational citizenship behavior of civil servants

2020 ◽  
Vol 23 (2) ◽  
pp. 101-119
Author(s):  
Vincent Obedgiu ◽  
Gideon Nkurunziza ◽  
Gabriel Simiyu ◽  
Bumaali Lubogoyi
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Local Governments ◽  
Civil Servants ◽  
Citizenship Behavior ◽  
Cross Sectional Survey ◽  
Design Data ◽  
Content Type

PurposeThe purpose of this paper is to examine the key predictors of organizational citizenship behavior of civil servants in local governments in Uganda.Design/methodology/approachThe study draws on a quantitative approach and cross-sectional survey design. Data were collected using a self-administered closed-ended questionnaire from a sample size of 265 respondents derived using Krejcie and Morgan (1970) from a population of 844 civil servants using stratified simple random sampling technique. Data were analyzed using IBM SPSS statistical software vs 23 and Hypotheses tested using Hayes (2018) Process Macro v3.2 (Model 4).FindingsThe findings revealed that organizational justice has a significant positive effect on organizational commitment, which impact positively on organizational citizenship behavior of civil servants. The study further reveals an indirect-only mediation where organizational justice affects organizational citizenship behavior through organizational commitment. The study proves that there is no direct relationship such a relationship is enhanced through organizational commitment.Originality/valueThis study contributes to knowledge by providing key information on the predictors of organizational citizenship behavior of civil servants. The indirect-only mediation findings give some new insights into theory and literature. This study has eventually changed the direction of the debate popularly held among previous scholars who believe that organizational justice relates to organizational citizenship behavior. This is relevant in understanding the concept of organizational citizenship behavior and filling the practical gap that exists in Ugandan context.

Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi

2021 ◽  
Vol 6 (3) ◽  
pp. 49
Author(s):  
Insan Kamil ◽  
Harif Amali Rivai
Keyword(s):  
Organizational Culture ◽  
Data Analysis ◽  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Entire Population ◽  
Citizenship Behavior ◽  
The City

Abstrak This study aims to conduct a test where organizational commitment mediates the influence of organizational culture and organizational justice on organizational citizenship behavior (OCB) studies on employees of PT. Telekomunikasi Indonesia (TELKOM) in the city of Padang, so that it can help PT. Telekomunikasi Indonesia (TELKOM) in Padang City to address OCB issues and organizational commitment. The sampling technique was carried out by saturated sampling which made the entire population as a sample obtained as many as 70 employees. The data analysis used in this study is Smart PLS 3.3 which is useful for finding the influence between variables with mediation. The results of this study are organizational culture, organizational justice and organizational commitment have a positive and significant effect on organizational citizenship behavior (OCB). Keywords : organizational culture, organizational justice, organizational commitment, organizational citizenship behavior (OCB).

scholarly journals The Mediating Effect of Affective Organizational Commitment in the Relationship between Organizational Justice and Organizational Citizenship Behavior: A Conceptual Model

2017 ◽  
Vol 13 (5) ◽  
pp. 165 ◽  
Author(s):  
Mohammad Alzayed ◽  
Junaimah Jauhar ◽  
Zurina Mohaidin
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Social Exchange Theory ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Affective Organizational Commitment ◽  
A Value

A literature review revealed that the effect of organizational justice on organizational citizenship behavior (OCB) had been heavily examined as an overall relationship. However, there is a lack of research that examined the effect of organizational justice dimensions on OCB via affective organizational commitment as a mediator. Therefore, this research is an attempt to provide a value theoretical model that explains the relationships between dimensions of organizational justice and OCB as well as tries to describe in detail meaning of this relationship through the mediating effect of affective organizational commitment in the context of social exchange theory. Furthermore, the proposed hypotheses on the link between these variables are provided as a foundation for further research.

scholarly journals Factors Influencing Employees’ Commitment in the Public Institution: Empirical Evidences in Malaysia

2020 ◽  
Vol 4 (5) ◽  
pp. 26-31
Author(s):  
Ummi Naiemah Saraih ◽  
Keyword(s):  
Organizational Commitment ◽  
Job Performance ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Peninsular Malaysia ◽  
Public Institution ◽  
Citizenship Behavior ◽  
The Public ◽  
The Relationship

This research is conducted to look on several factors which are expected to create an impact on employees’ commitment in one of the public institution in Peninsular Malaysia. In specific, the aim of this research is to provide the linkages between organizational commitment and several factors in the perspectives of job performance, organizational justice and organizational citizenship behavior (OCB). Thus, the proposed research objectives are: 1) to identify the relationship between job performance and organizational commitment among employee in the public institution; 2) to explore the relationship between organizational justice and organizational commitment among employee in the public institution; and 3) to examine the relationship between OCB and organizational commitment among employee in the public institution. In accordance to that, a scientific literature review has been developed; and the participants of this research are included of 165 employees from one of the public institution located in the center region of Peninsular Malaysia. With the aid of SPSS software, the results indicated that all of the factors are positively and significantly related to organizational commitment among employee in this institution. The implications and several suggestions are discussed based on the research findings.

scholarly journals The Effect of Organizational Culture, Organizational Justice, and Organizational Commitment on Organizational Citizenship Behavior (OCB)

2020 ◽  
Vol 5 (1) ◽  
pp. 12-19
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
School Employees ◽  
Organizational Goals ◽  
Correlation Analysis Method

Organizational citizenship behavior (OCB), which is known as extra-role behavior, is an important factor for the organization to maintain the survival and achievement of organizational goals. OCB is very effective to be applied in human resource management because it can direct employees to provide performance that is more than just carrying out their formal duties. This study aimed to determine the influence of organizational culture, organizational justice, and organizational commitment to employee OCB at a vocational high school in the South Tangerang area, Indonesia. The research was quantitative study with a population of all school employees as many as 70 people. The sampling technique used nonpropability sampling, namely saturated samples. Data analysis was performed using a simple correlation analysis method and multiple linear regression with the help of IBM SPSS version 23. The results showed that organizational culture, organizational justice, and organizational commitment had a positive and significant effect on OCB either partially or simultaneously.

scholarly journals PERAN KOMITMEN ORGANISASI DALAM MEMEDIASI PENGARUH ORGANIZATIONAL JUSTICE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

2019 ◽  
Vol 8 (10) ◽  
pp. 6219
Author(s):  
Veby Komalasari Nurwadi ◽  
I Komang Ardana
Keyword(s):  
Organizational Commitment ◽  
Organizational Justice ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Simple Random Sampling ◽  
Citizenship Behavior ◽  
Taxi Drivers ◽  
Analysis Technique ◽  
Bird Group

This study aims to determine the role of organizational commitment in mediating the effect of organizational justice on organizational citizenship behavior on taxi drivers Blue Bird Group Jimbaran. This research was conducted at Blue Bird Group Jimbaran with a total of 439 taxi drivers. The method of determining the sample used in this study was simple random sampling with a sample of 66 people. Methods of collecting data through interviews and questionnaires. The data analysis technique used in this study is the Classical Assumption Test, Path Analysis and Sobel Test. The results of the study show that organizational justice has a positive and significant effect on organizational commitment. Organizational commitment has a positive and significant effect on organizational citizenship behavior. Organizational justice has a positive and significant effect on organizational citizenship behavior. Organizational justice has a positive and significant effect on organizational citizenship behavior through mediating organizational commitment. The company should be able to improve organizational justice in the company so that it can increase organizational commitment and foster organizational citizenship behavior in each individual. Keywords: organizational commitment; organizational justice; organizational citizenship behavior.

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