Investigating Postsecondary Staff Knowledge of Students with Disabilities Using a Web-based Survey
Students with physical and learning disabilities are choosing to continue their education beyond high school in ever increasing numbers. The quality of education received by these students can be impacted by the knowledge and responsiveness of their postsecondary institution to disability issues. A Web-based survey was conducted at one southeastern land grant university to ascertain: current knowledge levels of eight general disability topics relevant to higher education; ability to obtain services when needed; and day-to-day experiences staff have with people with disabilities. A total of 2130 staff (11 .4% of the total staff employed by the university) representing administrators, instructional employees, and auxiliary services participated in the survey. Results indicate staff have some basic knowledge but may lack access to specific resources when needed. Limitations of this survey methodology are discussed, as well as implications for rehabilitation professionals and researchers interested in Web-base surveying techniques that will build upon this study.