scholarly journals INTERPRETASI KEPERCAYAAN DEBITUR KKM CENTRAL SANTOSA FINANCE CABANG SURABAYA

BISMA ◽  
2019 ◽  
Vol 13 (2) ◽  
pp. 78
Author(s):  
Wilma Cordelia Izaak ◽  
Hesty Prima Rini
Keyword(s):  
Consumer Satisfaction ◽  
Perceived Value ◽  
Sampling Technique ◽  
Perceived Quality ◽  
Partial Least Square ◽  
Least Square ◽  
Significant Positive Effect ◽  
Customer Trust ◽  
Positive Effect ◽  
Pls Method

The purpose of this study is to analyze and interpret the effect of perceived quality and perceived value on consumer satisfaction and loyalty. The research sample was taken using a purposive sampling technique with the sample consisting of 67 debtors of motorbike ownership credit at the Central Santosa Finance Surabaya. The research data were analyzed using Partial Least Square (PLS) method. The results showed that perceived quality had a significant positive effect on loyalty through satisfaction, and perceived value had a significant positive effect on loyalty, both directly and indirectly through satisfaction. However, perceived quality did not have a direct effect on loyalty. These results implied that the company should continuously improve its service quality to maintain customer trust, satisfaction, and loyalty. Keywords: loyalty, perceived quality, perceived value, satisfaction.  

scholarly journals Pengaruh Citra Destinasi dan Electronic Word of Mouth Terhadap Minat Berkunjung Pada Wisata Pantai Tambakrejo Blitar

2022 ◽  
Vol 6 (1) ◽  
Author(s):  
Umma Latifa Nur Aziza ◽  
Sugeng Purwanto
Keyword(s):  
Word Of Mouth ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Destination Image ◽  
Primary Data ◽  
Electronic Word Of Mouth ◽  
Significant Positive Effect ◽  
Beach Tourism ◽  
Positive Effect

Purpose of this research was to determine the effect of Destination Image and Electronic Word of Mouth on Tourist Visiting Interests on Tambakrejo Beach tourism in Blitar. This research used a quantitative approach. Nonprobability sampling method with purposive sampling technique was used for sampling with research samples obtained as many as 90 respondents. Types primary data is used in this research. Data processing is done by using Partial Least Square (PLS) analysis technique. Results of research showed that: 1) Destination Image had a significant positive effect on Tourist Visiting Interests at Tambakrejo Beach Blitar. 2) Electronik Word of Mouth has a significant positive effect on Turist Visiting Interests at Tambakrejo Beach Blitar.

scholarly journals THE EFFECT OF AWARENESS, SPEED OF TRANSACTIONS, SECURITY, PERCEIVED USEFULNESS WITH MEDIATION OF PERCEIVED EASE OF USE ON M-BANKING ADOPTIONS BRI MAKASSAR RAYA

2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Andi Dewi Mentari ◽  
Aniek Maschudah Ilfitriah
Keyword(s):  
Sampling Technique ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Mobile Banking ◽  
Significant Positive Effect ◽  
Perceived Ease Of Use ◽  
Negative Effect ◽  
Positive Effect

Mobile banking is a banking facility that uses mobile communication tools such as mobile phones. Mobile banking services provide convenience for customers to perform banking transactions such as check balances, transfer between accounts and bill payments and know the history of transactions made by users. This study aims to analyze the influence of Awareness, Transaction Speed, Security, Perceived Usefulness with Perceived Ease of Use Media to Adoption of m-banking BRI Makassar Raya. The sample used in this research is customer of m-banking BRI customer in Makassar Raya. The number of samples used in the study were 100 respondents who distributed directly and using purposive sampling technique. Data analysis using smartPLS program (Partial Least Square) version 2.0. The result of the research shows that the awareness variable has negative effect not significant to BRI m-banking Adoption, Transaction Speed has a significant positive effect on BRI m-banking Adoption, Security has positive significant effect on BRI m-banking Adoption, Perceived Usefulness has no significant effect to m -banking BRI, Perceived Usefulness has a significant negative effect on Perceived Ease of Use and Perceived  Ease of Use has a significant positive effect on m-banking Adoption

scholarly journals CONSUMER TRUST IN ONLINE PURCHASE DECISION

2020 ◽  
pp. 142-149
Author(s):  
Febrina Mahliza
Keyword(s):  
Perceived Risk ◽  
Sampling Technique ◽  
Total Sample ◽  
Partial Least Square ◽  
Least Square ◽  
Consumer Trust ◽  
Purchase Decision ◽  
Significant Positive Effect ◽  
Online Purchase ◽  
Positive Effect

Trust plays an important role in online purchasing. Trust issues that arise in online purchasing occur since consumers cannot verify the product directly. This study aims to analyze the antecedents of trust in terms of online purchase decision and analyze the effect of trust on online purchase decision. The sampling technique used in this study was purposive sampling. The total sample of 120 respondents in Jakarta was obtained through the distribution of online questionnaires. The data analysis method used in this study is Partial Least Square (PLS). The results show that brand image and security are the antecedents of trust which have a significant positive effect on trust. The results show that perceived risk is the antecedent of trust which has a significant negative effect on trust. The results also show that consumer trust has a significant positive effect on online purchase decision. KEYWORDS: trust, antecedents, purchase decision, partial least square

EFFECT OF WORD OF MOUTH, PERCEPTION OF QUALITY AND USE OF TECHNOLOGY ON DECISIONS OF APPLICATION-BASED TRANSPORTATION USERS (Study on Muslimah Community in Purwokerto)

2021 ◽  
Vol 7 (2) ◽  
Author(s):  
Arini Hidayah ◽  
Fatmah Bagis ◽  
Mastur Mujib Ikhsani ◽  
Hermin Endratno
Keyword(s):  
Word Of Mouth ◽  
Perceived Quality ◽  
Partial Least Square ◽  
Least Square ◽  
Significant Positive Effect ◽  
Muslim Community ◽  
Use Of Technology ◽  
Partial Least Square Analysis ◽  
Negative Effect ◽  
Positive Effect

This study analyzes the effect of word of mouth, perceived quality, and use of technology on application-based transportation decisions. The method used in this research is a case study of the Muslim community in Purwokerto. Questionnaires were given to 100 respondents consisting of several members of the Muslim community in Purwokerto. The data analysis technique used is PLS (Partial Least Square) analysis using Smart PLS 3.0. The results showed that word of mouth had a significant positive effect on decisions to use application-based transportation, perceived quality had a significant positive effect on decisions to use application-based transportation, and use of technology had a negative effect on decisions to use application-based transportation.

scholarly journals VARIABLES DETERMINING MUZAKI LOYALTY IN PAYING ZAKAT, INFAQ AND SHODAQOH AT ZAKAT INSTITUTIONS IN INDONESIA

INFERENSI ◽  
2020 ◽  
Vol 14 (2) ◽  
pp. 249-266
Author(s):  
Ahmad - Roziq ◽  
Eka Desy Suryaningsih ◽  
Nur - Hisyamuddin
Keyword(s):  
Structural Equation ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Survey Method ◽  
Significant Positive Effect ◽  
Analysis Technique ◽  
Written Questions ◽  
Positive Effect

This study aims to find out, test and analyze: (a) the effect of transparencyon muzaki beliefs; (b) the effect of transparency on muzaki loyalty; (c) theeffect of accountability on muzaki’s trust; (d) the effect of accountabilityon muzaki loyalty; (e) the effect of trust on muzaki loyalty in paying zakat,infaq, and almsgiving at the Amil Zakat Institution in Indonesia. This type ofresearch is explanatory research and using survey method. Data collectiontechnique used was questionnaire containing written questions answeredby respondents, namely muzaki (payer of zakat, infaq and sadaqah) at amilzakat institutions. The sampling technique used was purposive sampling,which set the samples based on criteria. The data analysis technique inthis study used the Partial Least Square (PLS) approach. PLS is a modelof Structural Equation Modeling (SEM) based on components or variants.The results of the study found that (a) accountability has a significantpositive effect on muzaki’s trust; (b) transparency has a significant positiveeffect on muzaki’s trust; (c) accountability has a significant positive effecton muzaki loyalty; (d) transparency has a significant positive effect onmuzaki loyalty; (e) trust has a significant positive effect on muzaki loyaltyin paying zakat, infaq, and almsgiving at the Amil Zakat Institutionin Indonesia. The results of this study suggest that zakat managementorganizations increase the loyalty of donors in paying zakat by increasingdonor’s trust by improving transparency and accountability of auditedfinancial reports and in accordance with PSAK 109.

scholarly journals ANALISIS KINERJA: TRAINING, LINGKUNGAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA

2019 ◽  
Vol 27 (2) ◽  
pp. 147-174
Author(s):  
Rifan Prasetyo ◽  
Titik Nurbiyati
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Work Environment ◽  
Employee Performance ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Significant Positive Effect ◽  
Indirect Influence ◽  
Positive Effect

The purpose of this study is to test training, employee environment, and organizational culture on employee performance with satisfaction as an intervening variable. using a quantitative approach, the data of this study were collected from 100 employees Sekretariat Badan Pelatihan dan Pendidikan Keuangan Jakarta. The sampling technique used was random sampling. Partial Least Square (PLS) is used to test the hypothesis in this study by using SmartPLS 3.0. The results of this study found that there is a significant positive effect of training on employee performance, there is a significant positive effect of the work environment on employee performance, and there is a significant positive effect of organizational culture on employee performance. then, there is a significant positive effect on job satisfaction, there is a work environment that has a significant positive effect on job satisfaction, there is a significant positive organizational culture on job satisfaction, and there is a positive job satisfaction on employee performance. besides, it was found that the direct effect of training on employee performance was greater than the indirect effect of training on job satisfaction, there was a work environment that directly affected employee performance greater than the indirect influence of the work environment on job satisfaction, and there was an influential organizational culture directly on employee performance is greater than the indirect influence of organizational culture on job satisfaction.

scholarly journals THE EFFECT OF AUDITOR'S COMPETENCY, PROFESSIONALISM AND EXPERIENCE ON MATERIALITY LEVEL CONSIDERATIONS

ACCRUALS ◽  
2021 ◽  
Vol 5 (01) ◽  
pp. 1-17
Author(s):  
Muhammad Naufal Hilmi ◽  
Novita Novita
Keyword(s):  
Data Analysis ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Purposive Sampling ◽  
Positive Effect ◽  
Pls Method

This study aims to prove the existence of a positive effect of competence, professionalism and experience of auditors on consideration of materiality levels. The sample of this research is 100 auditors obtained using purposive sampling technique. This research is a quantitative research with primary data through distributing questionnaires. Methods of data analysis in this study using the Partial Least Square (PLS) method. The results of this study prove that the competence, professionalism and experience of auditors have a positive effect on the consideration of the level of materiality of auditors who work in KAP DKI Jakarta Region.

ANALISIS KINERJA: TRAINING, LINGKUNGAN KERJA, BUDAYA ORGANISASI DAN KEPUASAN KERJA

2019 ◽  
Vol 27 (2) ◽  
pp. 147-174
Author(s):  
Rifan Prasetyo ◽  
Titik Nurbiyati
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Work Environment ◽  
Employee Performance ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Significant Positive Effect ◽  
Indirect Influence ◽  
Positive Effect

The purpose of this study is to test training, employee environment, and organizational culture on employee performance with satisfaction as an intervening variable. using a quantitative approach, the data of this study were collected from 100 employees Sekretariat Badan Pelatihan dan Pendidikan Keuangan Jakarta. The sampling technique used was random sampling. Partial Least Square (PLS) is used to test the hypothesis in this study by using SmartPLS 3.0. The results of this study found that there is a significant positive effect of training on employee performance, there is a significant positive effect of the work environment on employee performance, and there is a significant positive effect of organizational culture on employee performance. then, there is a significant positive effect on job satisfaction, there is a work environment that has a significant positive effect on job satisfaction, there is a significant positive organizational culture on job satisfaction, and there is a positive job satisfaction on employee performance. besides, it was found that the direct effect of training on employee performance was greater than the indirect effect of training on job satisfaction, there was a work environment that directly affected employee performance greater than the indirect influence of the work environment on job satisfaction, and there was an influential organizational culture directly on employee performance is greater than the indirect influence of organizational culture on job satisfaction.

scholarly journals PENGARUH LITERASI KEUANGAN DAN GAYA HIDUP TERHADAP CASHLESS TRANSACTION BEHAVIOR (STUDI PADA KARYAWAN SEKRETARIAT DAERAH KABUPATEN BLORA)

2020 ◽  
Vol 8 (2) ◽  
pp. 25-31
Author(s):  
Wahyu Fitri Eka Muttasari ◽  
Fitri Lukiastuti
Keyword(s):  
Financial Literacy ◽  
Latent Variable ◽  
Sampling Method ◽  
Partial Least Square ◽  
Civil Servants ◽  
Least Square ◽  
Significant Positive Effect ◽  
Positive Effect ◽  
Pls Method

The purpose of this study is to analyze the effect of financial literacy on cashless transaction behavior mediated by lifestyles on the employees of the Blora Regency Regional Secretariat. The population as well as the sample in this study amounted to 112 Civil Servants (PNS) Blora Regency Secretariat. Data were analyzed using the Partial Least Square (PLS) method and using the SmartPLS 3 tool. The sampling method is the saturated or census sampling method. Data collected by questionnaire. The results of this study are financial literacy has a significant positive effect on lifestyle variables, lifestyle has a positive and significant effect on cashless transaction behavior variables, financial literacy has a significant positive effect on cashless transaction behavior variables, and lifestyle is not related to financial literacy variables and variables cashless transaction behavior. Furthermore, the R-square value for the latent variable of cashless transaction behavior is 0.460, this means that the financial literacy variable increased by 46% of the cashless transaction behavior, and for the lifestyle latent variable by 0.402, meaning that financial literacy was 40.2% for the style life. While the rest is explained by other variables not included in this study.

scholarly journals Enhancing Capability of Human Resources Innovation

2017 ◽  
Vol 8 (1) ◽  
Author(s):  
La Ode Sugianto ◽  
Sri Hartono
Keyword(s):  
Organizational Learning ◽  
Human Resource ◽  
Partial Least Square ◽  
Least Square ◽  
Significant Positive Effect ◽  
Innovation Capability ◽  
Knowl Edge ◽  
Positive Effect ◽  
Pls Method

This study aims to analyze the interrelationship of the variables of knowledge collection, knowl-edge contribution, organizational learning, and human resource innovation capability at Sultan Agung Semarang Islamic Hospital. This study also aims to develop a model of the role of com-munication variables in moderating the equation of enhancement of human resource innova-tion capability at Sultan Agung Semarang Islamic Hospital. The population in this study were all the permanent nurses at Sultan Agung Islamic Hospital who worked on the hemodialysis action room, surgery room, ICU, and SEC which totaled 75 people. Method of sampling in this research using census method. This research was analyzed using Sruktural Equation Mod-eling (SEM) with Partial Least Square (PLS) method using SmartPLS 2.0 M3 software. The results showed that knowledge gathering had a significant positive effect on the contribution of knowledge and to the capability of human resource innovation. Contribution of knowledge has a significant positive effect on organizational learning and on human resource innovation capability. Organizational learning has a significant positive effect on the capability of human resource innovation.

Sign in / Sign up

Export Citation Format

Share Document