scholarly journals THE DECISION SUPPORT SYSTEM OF PUBLIC SERVICE SATISFACTION USING TOPSIS METHOD AT REGIONAL I BKN YOGYAKARTA

2021 ◽  
Vol 2 (1) ◽  
pp. 27-32
Author(s):  
Benedictus Fredika Apriawan Santoso ◽  
Indah Susilawati
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Public Service ◽  
Service Satisfaction ◽  
Satisfaction Survey ◽  
Topsis Method ◽  
The Real ◽  
The Public ◽  
System Prototype

Public service satisfaction is the result of public opinion and assessment for the service performance provided by the public service organizer apparatus. In real action, this public satisfaction survey is conducted periodically to discover the real value owned and anything that the public wants to get for its services. This then becomes one of the commitments of the Regional I BKN Yogyakarta in implementing the predetermined quality policies and service standards which are useful for improving the service quality for the public. Hence, additional efforts are needed in processing the data obtained from the public satisfaction survey report results to follow up according to the real requirements expected by the public in making decisions, so that they can be right on target. Researchers aim to make a decision support system prototype that gives an overview about the public service satisfaction rate, using the TOPSIS Method with the parameter data of satisfaction criteria and the survey data as well as the value range of the public service satisfaction survey in January to March 2019. Based on the data of the public service satisfaction test for that 3 months, either the results of the system prototype calculation or the manual calculation, 3-period compatibility with 100% was obtained.

scholarly journals Sistem Pendukung Keputusan Dengan metode TOPSIS untuk Menentukan Pemenang Tender Pada Dinas Pekerjaan Umum dan Penataan Ruang Provinsi Bengkulu

2020 ◽  
Vol 3 (2) ◽  
pp. 42-49
Author(s):  
Ade Titin Sumarni ◽  
Ade Fitrah Putra Akhir
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Spatial Planning ◽  
Research Method ◽  
Visual Basic ◽  
Public Works ◽  
Topsis Method ◽  
The Public ◽  
Planning Office

ABSTRAK : Penelitian ini bertujuan untuk membantu menentukan pemenang tender proyek pada Dinas Pekerjaan Umum dengan cara membuat aplikasi Sistem Pendukung Keputusan dengan menerapkan metode TOPSIS. Aplikasi ini diharapkan dapat mempermudah proses pemilihan pemenang tender proyek tersebut. Dalam penelitian akan membahas masalah yang akan diangkat yaitu membuat dan menghitung variabel pada metode TOPSIS dalam Sistem pendukukung keputusan untuk menentukan pemenang tender pada Dinas Pekerjaan Umum dan Penataan Ruang Provinsi Bengkulu. Waktu dan tempat pengumpulan data dan  penelitian dilaksanakan di Dinas Pekerjaan Umum dan Penataan Ruang Provinsi Bengkulu yang beralamatkan Jalan Prof. Dr. Hazairin, SH No. 901 Bengkulu. Penelitian ini menggunakan metode penelitian waterfall. Dimana metode penelitian waterfall ini Terdiri dari perancangan sistem, analisis sistem, desain sistem, pengkodean program, uji coba program, implementasi sistem dan pemeliharaan sistem. Hasil penelitian ini adalah metode TOPSIS dapat diterapkan pada Sistem Pendukung Keputusan pemilihan pemenang tender proyek pada Dinas Pekerjaan Umum Provinsi Bengkulu menggunakan aplikasi visual basic net 2010. Hasil dari penerapan metode ini dalam aplikasi Sistem Pendukung Keputusan memperoleh hasil yang akurat sehingga dapat menentukan pemenang tender proyek pada Dinas Pekerjaan Umum Provinsi Bengkulu. Kata Kunci: Sistem, Pendukung-Keputusan, Tender.ABSTRACT: This study aims to help determine the winner of a project tender at the Public Works Department by making a Decision Support System application using the TOPSIS method. This application is expected to simplify the process of selecting the winner of the project tender. This research will discuss the problems to be raised, namely creating and calculating variables in the TOPSIS method in the decision support system to determine the winner of the tender at the Bengkulu Province Public Works and Spatial Planning Office. The time and place for data collection and research were carried out at the Bengkulu Province Public Works and Spatial Planning Office which addressed Prof. Dr. Hazairin, SH No. 901 Bengkulu. This study uses the waterfall research method. Where this waterfall research method consists of system design, system analysis, system design, program coding, program testing, system implementation and system maintenance. The results of this study are the TOPSIS method can be applied to the Decision Support System for selecting project tender winners at the Public Works Office of Bengkulu Province using the visual basic net 2010 application. Bengkulu Province Public Works Office. Keywords: Systems, Decision Support, Tender.

Implementasi Metode Entropy dan Topsis Dalam Sistem Pendukung Keputusan Pemilihan Karyawan Terbaik

2018 ◽  
Vol 10 (1) ◽  
pp. 13-18
Author(s):  
Mitha Anggreani Rupang ◽  
Adhi Kusnadi
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Smart City ◽  
Entropy Method ◽  
Satisfaction Level ◽  
Topsis Method ◽  
Alphabetical Order ◽  
Index Terms ◽  
Growth Ability

Employee is a part of the company's most important asset in its efforts to maintain survival, growth, ability to compete and profit. At this time the process of assessment of employees in Jakarta Smart City is still in the form of manual and the decision only from one party only, so the process is still not accurate. So it takes the methods that must be able to replace that system. For that reason, a Decision Support System (SPK) was created to determine the best employees in Jakarta Smart City. In the system implemented the method of Entropy and TOPSIS. Entropy method can be trusted in determining the weight of the criteria to be used. And TOPSIS method can quickly perform the ranking process. Criteria to be used are quality and quantity of work, obedience, cooperation, morale, and work discipline. The index of satisfaction level of respondents to the decision support system ranges from 70% -80%, meaning that the assessment of the system created gives results at a fairly good level. Index Terms—employee, nter key words or phrases in alphabetical order, separated by commas

scholarly journals DECISION SUPPORT SYSTEM FOR DETERMINING BEST HOMEROOM TEACHER WITH TOPSIS METHOD IN MIS NURUL HUDA PANTAI LABU

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Elisa Purba ◽  
Desi Vinsensia ◽  
Yulia Utami
Keyword(s):  
Student Achievement ◽  
Decision Support ◽  
Decision Support System ◽  
System Design ◽  
Support System ◽  
School Principal ◽  
Topsis Method ◽  
Organizational Experience

<p><em>During this time the determination of the best homeroom teacher at MIS Nurul Huda Pantai Labu  was still using a manual process , so the results were not optimal. In this study the  decision support system was built to facilitate the school in determining the best homeroom teacher using the Topsis method. The criteria used are 5: attendance, organizational experience, data on student achievement, interaction with students, and final education. This system design application is expected to help the school principal in making decisions about determining the best homeroom teacher</em></p>

scholarly journals TOPSIS Method Application for Decision Support System in Internal Control for Selecting Best Employees

2018 ◽  
Vol 1028 ◽  
pp. 012052 ◽  
Author(s):  
Robbi Rahim ◽  
S Supiyandi ◽  
A P U Siahaan ◽  
Tri Listyorini ◽  
Andy Prasetyo Utomo ◽  
...  
Keyword(s):  
Decision Support ◽  
Decision Support System ◽  
Support System ◽  
Internal Control ◽  
Topsis Method

Application of Spatial Decision Support System in Real Estate Appraisal

2012 ◽  
Vol 174-177 ◽  
pp. 3286-3290 ◽  
Author(s):  
Min Li Zhang ◽  
Guo Chao Han
Keyword(s):  
Decision Support ◽  
Real Estate ◽  
Decision Support System ◽  
Support System ◽  
Estimation Method ◽  
Real Estate Market ◽  
Spatial Decision Support System ◽  
Spatial Decision Support ◽  
The Real ◽  
The Real Estate

After the economic crisis in 2009, the real estate market has gone through a temporary prosperity, but now it is undergoing the country’s another round of macro control. In order to comply with the national’s implementation of "one-room, one- price" policy and make second-hand housing market standardized. A comprehensive analysis of our country’s real estate prices and the latest development trends is made in this paper, besides; the analysis is based on the real estate evaluation theory. This paper presents a novel real estate estimation method based on spatial decision support system, theoretical analysis and the application of computer technology, this approach is an integration of decision support systems (DSS) and Geographic Information Systems (GIS). Meanwhile, it can make our country’s real estate evaluation more regular and scientifically.

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