scholarly journals A Qualitative Exploratory Observational Study: An Entrepreneurship Managers’ Emotional Intelligence and Impact on the Financial Organization’s Success in the United States

2021 ◽  
Vol 5 (2) ◽  
pp. 14-33
Author(s):  
Amala Luncheon ◽  
Karina Kasztelnik
Keyword(s):  
Emotional Intelligence ◽  
Organizational Performance ◽  
Employee Engagement ◽  
The United States ◽  
Organizational Leaders ◽  
Scientific Discussion ◽  
Data Collection Process ◽  
The Caribbean ◽  
Emotional Intelligence Training ◽  
Emotionally Intelligent

This paper summarizes the arguments and counterarguments within the scientific discussion on emotional intelligence. Emotional intelligence is an essential trait for managers to possess to be effective and successful in organizations. Soft skills are becoming as crucial as making quotas. Scholarly literature lacks research on emotional intelligence and employee engagement in retail in St. Lucia. Engaged employees could stay motivated during adversity and help maintain an organization’s culture. This exploratory observational study’s primary purpose was to examine how retail store managers in St. Lucia perceived their emotional intelligence influences employee engagement. The conceptual framework that grounded the study was emotional intelligence and employee engagement from an organizational performance perspective. The data collection process included reviewing archival data. The paper presents empirical analysis results; several patterns and themes emerged from the data analysis, including emotional intelligence, controlling emotions, coaching, legacy, training, hiring well, communication, and personalized relationships. Increased emotional intelligence training emerged as useful in the St. Lucian business landscape and the Caribbean by extension. The research empirically confirms and theoretically proves that researching other sectors at varying levels may give a broader understanding of how emotional intelligence is perceived. This study’s findings may be useful to stakeholders and organizational leaders to allow developing strategies to build more emotionally intelligent and engaged organizations and positively affect social change.

scholarly journals Occupational Stress and its Outcomes: The Mediating Role of Emotional Intelligence among Employees in Non-Government Organisations in Pakistan

2021 ◽  
Vol 7 (1) ◽  
pp. 1-14
Author(s):  
Sunbul Naeem Cheema ◽  
Muhammad Naeem Sadiq Cheema ◽  
Nazia Parveen Gill
Keyword(s):  
Emotional Intelligence ◽  
Organizational Performance ◽  
Occupational Stress ◽  
Employee Engagement ◽  
Sampling Technique ◽  
Middle Level ◽  
Resource Theory ◽  
Future Research ◽  
Relationship Of ◽  
The Impact

Purpose: Output of non-governmental organizations (NGOs) mostly depends upon efficiency and performance in completing different projects. NGOs in Pakistan operate in diverse fields including health, education, women empowerment etc. The job of the NGOs tends to be stressful due to security issues, psychological strains, organizational structures, and various roles of the employees. This study investigated and explored outcomes of occupational stress in the form of employee engagement at work; furthermore, the research investigated that how emotional intelligence intervenes the impact of occupational stress and employee engagement, as being the mediator. The conservation of resource theory (COR) is applied to explore the relationship of occupational stress and its outcomes in non government organizations of Pakistan. Methodology/Design/Approach: Data was collected from 346 employees (middle level) of NGOs. Stratified sampling technique was used to collect the data. The study makes use of quantitative analytics to test the hypothesis. A positivist approach was adopted for the study as it follows a well-defined structure for the topic under study. Correlation, Regression and sobel’s test for mediation analysis was used in the research to study the relation among the variables. Findings: The study finds the effect of occupational stress on engagement of employees in NGOs and this relationship is mediated by four constructs (relationship management, social management, self-awareness and self-management) of Emotional intelligence. The study concludes that more the level of occupational stress, lower the engagement of employees. This study also finds that relationship between occupational stress and reduced employee engagement is lowered in employees having high level of emotional intelligence. Results also found to be consistent with conservation of resource theory. Limitations/Future Research: The current study is limited to the middle level management; future research can be further extended to all levels in the organization. Employee engagement as a single outcome off occupational stress is analyzed other outcomes may be explored in future researches. Implications: This study contributes to the literature of occupational stress and its outcome in the shape of engagement with an individuality of how emotional intelligence mediates this relationship. The study supports the results of the growing scholarly work on the phenomenon. Practical implications: This research provides insight for organizations, management and for individuals to incorporate emotional intelligence effectively to deal with the stress without being depleted. Additionally, recommendations are provided for the NGOs to enhance the organizational performance through employee engagement and emotional intelligence. Originality/Value: This research explored and analyzed relationship of occupational stress and engagement and emotional intelligence in a different dimension. Further the non-governmental organization remains largely unexplored in this area.

scholarly journals Future of Higher Education: Emotionally Intelligent and Mindful?

2019 ◽  
Author(s):  
Jami Lynn Cotler ◽  
Dmitry M. Burshteyn ◽  
Beth DeAngelis ◽  
Rachael Mahar
Keyword(s):  
Higher Education ◽  
College Students ◽  
Emotional Intelligence ◽  
Undergraduate Students ◽  
Controlled Experiments ◽  
Mindfulness Skills ◽  
Mindfulness Practices ◽  
Emotional Intelligence Training ◽  
Emotionally Intelligent ◽  
Academic Year

The purpose of this study was to investigate the effect of using the RESET model on Emotional Intelligence, Resilience, and Empathy of students registered for a software engineering senior capstone computer science course. Thirty-seven undergraduate students participated in this study during 2017-18 academic year. The participants were taught emotional intelligence and mindfulness skills encompassed by the RESET model. Most of the students completed both Pre and Post EQi 2.0 and Connor-Davidson Resilience (RISC-25) scales. Our results indicate statistically significant pre to post changes in overall emotional intelligence t(32)=3.071, p<.004, empathy t(32)=4.143, p<.0001, and resilience t(24)=2.366, p<.026. This quasi experiment is the first step in assessing the efficacy of the RESET Model in higher education. More controlled experiments will follow. These results support the notion that mindfulness practices coupled with emotional intelligence training lead to increases in resilience, overall emotional intelligence and empathy in college students. Between 150 and 200 words briefly specifying the aims of the work, the main results obtained, and the conclusions drawn.

scholarly journals Impact Of Emotional Intelligence Training Programme On Social Adjustment Of Secondary School Students

2019 ◽  
Vol 8 (5C) ◽  
pp. 1522-1529
Keyword(s):  
Emotional Intelligence ◽  
Secondary School ◽  
Social Adjustment ◽  
Secondary School Students ◽  
Training Programme ◽  
School Students ◽  
The People ◽  
Emotional Intelligence Training ◽  
The Relationship ◽  
Emotionally Intelligent

In the modern time change in different aspect of life like school, home and workplace had been linked with emotional intelligence. Emotional intelligence shows one’s ability to live their life and to adjust in different environment. Emotional intelligence is very much essential to deal with the new environment and one’s own feelings. If the people are emotionally intelligent then they can get success in their life, and it helps the person in every field of life. If people have better understanding of the relationship then they can easily complete their task and can get achievement in the life

Deconstructing the relationship between mindfulness and leader effectiveness

2018 ◽  
Vol 39 (5) ◽  
pp. 650-664 ◽  
Author(s):  
Matthew Lippincott
Keyword(s):  
Emotional Intelligence ◽  
Leadership Development ◽  
Leader Effectiveness ◽  
Organizational Leaders ◽  
Leadership Performance ◽  
Content Type ◽  
Depth Analysis ◽  
Training Activities ◽  
Leader Performance ◽  
Emotional Intelligence Training

Purpose Recent research implies that leader performance may be enhanced by mindfulness. The purpose of this paper is to present findings that help clarify the process of behavioral development that may be involved, as well as contributing to a better understanding of why leaders attribute improved effectiveness to mindfulness. Design/methodology/approach Data were collected through 42 modified behavioral-event interviews with senior organizational leaders from ten countries. Data analysis was performed using qualitative analysis techniques, and the emotional and social competency inventory (ESCI). Findings Mindfulness is perceived by practitioners as significantly influencing the development of behaviors, and changes to awareness, that they link to improved leadership effectiveness. Mindfulness is also perceived as enhancing cognitive function, and may contribute to the development of emotional intelligence competencies linked to increased leadership performance. Practical implications The results have potential implications for improving the efficacy of leadership development activities specifically through the incorporation of mindfulness and emotional intelligence training activities. Originality/value To the researcher’s knowledge, this is both the first qualitative study to conduct an in-depth analysis exploring the link between mindfulness and improvements in leader effectiveness, and also the first study to examine these relationships using the ESCI as a framework for analysis.

The buffering role of emotional intelligence in conflict transformation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rahman Ullah
Keyword(s):  
Emotional Intelligence ◽  
Negative Emotions ◽  
Moderating Effect ◽  
Relationship Conflict ◽  
Content Type ◽  
Mediating Role ◽  
Emotional Intelligence Training ◽  
Relationship Of ◽  
Emotionally Intelligent

Purpose This study aims to examine how and when task and process conflicts relate to relationship conflict by detailing the mediating role of negative emotions and the moderating effect of emotional intelligence. Design/methodology/approach Survey data were collected from 462 employees working in different organizations in Pakistan. Findings The results revealed that individuals engaged in task and process conflicts are more likely to feel negative emotions toward others and consequently are more likely to engage in relationship conflict in the workplace. This mediated relationship of task and process conflicts with relationship conflict via negative emotions is lower when employees are more emotionally intelligent. Practical implications This study pinpointed a key mechanism, negative emotions, by which task and process conflicts lead to relationship conflict. Emotionally intelligent individuals are better at regulating their negative emotions; therefore, emotional intelligence training can be an effective tool for minimizing employees’ negative emotions during task and process conflicts, which can help reduce relationship conflict. Originality/value By examining the mediating role of negative emotions and the moderating effect of emotional intelligence, this study adds to the previous research by detailing how and when task and process conflicts lead to relationship conflict.

Local Histories/Global Designs

2012 ◽  
Author(s):  
Walter D. Mignolo
Keyword(s):  
Social Sciences ◽  
Central America ◽  
Postcolonial Studies ◽  
The United States ◽  
Philosophy Of History ◽  
South Central ◽  
The Social ◽  
The Caribbean ◽  
Border Thinking ◽  
East West

This book is an extended argument about the “coloniality” of power. In a shrinking world where sharp dichotomies, such as East/West and developing/developed, blur and shift, this book points to the inadequacy of current practices in the social sciences and area studies. It explores the crucial notion of “colonial difference” in the study of the modern colonial world and traces the emergence of an epistemic shift, which the book calls “border thinking.” Further, the book expands the horizons of those debates already under way in postcolonial studies of Asia and Africa by dwelling on the genealogy of thoughts of South/Central America, the Caribbean, and Latino/as in the United States. The book's concept of “border gnosis,” or sensing and knowing by dwelling in imperial/colonial borderlands, counters the tendency of occidentalist perspectives to manage, and thus limit, understanding. A new preface discusses this book as a dialogue with Hegel's Philosophy of History.

THE INSTITUTIONAL EFFECTS OF LEADERSHIP: THE UNITED STATES GENERAL ACCOUNTING OFFICE AND ITS AUDIT REPORT REVIEW PROCESS

1994 ◽  
Vol 21 (1) ◽  
pp. 255-273 ◽  
Author(s):  
Onker N. Basu
Keyword(s):  
United States ◽  
Review Process ◽  
Field Research ◽  
The United States ◽  
Organizational Leaders ◽  
Audit Report ◽  
The Public ◽  
General Accounting Office ◽  
Audit Team ◽  
The Impact

In accounting research, the role of organizational leaders has been underrepresented. The limited research dealing with leadership issues has focused on the impact of leadership on micro activities such as performance evaluation, budget satisfaction, and audit team performance. The impact of leadership on the structure of accounting and audit systems and organizations has been ignored. This paper focuses on the impact that past Comptrollers General have had on the working and structure of one federal audit agency, the United States General Accounting Office (GAO). In addition, it also focuses on the influence of the two most recent Comptrollers General on one important audit related activity, i.e., the audit report review process. Using qualitative field research methods, this paper documents how the organizational leadership impacts its long-term audit practices and thereby influences auditing, especially in the public sector.

Employee Surveys and Sensing

2020 ◽  
Keyword(s):  
Organizational Performance ◽  
Employee Engagement ◽  
Computational Linguistics ◽  
Full Range ◽  
Organization Culture ◽  
Employee Survey ◽  
Passive Data ◽  
Individual Contributions ◽  
Action Taking ◽  
The Individual

This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics and a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action-taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate, and employee engagement.

Sign in / Sign up

Export Citation Format

Share Document