scholarly journals A Human-Centered Design Methodology to Enhance the Usability, Human Factors, and User Experience of Connected Health Systems: A Three-Phase Methodology

2017 ◽  
Vol 4 (1) ◽  
pp. e8 ◽  
Author(s):  
Richard Harte ◽  
Liam Glynn ◽  
Alejandro Rodríguez-Molinero ◽  
Paul MA Baker ◽  
Thomas Scharf ◽  
...  
Keyword(s):  
Human Factors ◽  
Health Systems ◽  
User Experience ◽  
Design Methodology ◽  
Human Centered Design ◽  
Connected Health ◽  
Three Phase

Human-Centered Design to Enhance the Usability, Human Factors, and User Experience Within Digital Destructive Ecosystems

2021 ◽  
pp. 76-94
Author(s):  
Heru Susanto ◽  
Fahmi Ibrahim ◽  
Saleem Haja Nazmudeen ◽  
Fadzliwati Mohiddin ◽  
Desi Setiana
Keyword(s):  
Product Development ◽  
Human Factors ◽  
User Experience ◽  
System Approach ◽  
Life Cycles ◽  
End User ◽  
Human Centered Design ◽  
Digital Ecosystem ◽  
Rapid Product Development ◽  
Rapid Pace

Human-centered design is an approach that focuses on involving the end user throughout the product development and testing process which can be crucial in ensuring that the product meets the needs and capabilities of the user, particularly in terms of user experience and safety. The structured and iterative nature of human-centered design can often be a challenge for the design team when faced with the necessary, rapid, product development life cycles associated with the competitiveness in the industry. This ensures that the needs of the user are taken into account throughout the design process whilst also maintaining a rapid pace of development, and its rationale before outlining how it was applied to assess and enhance the usability, human factors, and user experience within destructive digital ecosystem era. The authors encouraged a system approach such as human-centered design for prevention on further damages being done on data breaches through the application of each steps of the process.

(Preprint)

2018 ◽  
Author(s):  
Ram Dixit ◽  
Sahiti Myneni
Keyword(s):  
Cancer Survivors ◽  
Mental Models ◽  
Health Systems ◽  
Information Needs ◽  
Health Data ◽  
Information Architecture ◽  
Personal Health ◽  
User Centered Design ◽  
Card Sort ◽  
Connected Health

BACKGROUND Connected Health technologies are a promising solution for chronic disease management. However, the scope of connected health systems makes it difficult to employ user-centered design in their development, and poorly designed systems can compound the challenges of information management in chronic care. The Digilego Framework addresses this problem with informatics methods that complement quantitative and qualitative methods in system design, development, and architecture. OBJECTIVE To determine the accuracy and validity of the Digilego information architecture of personal health data in meeting cancer survivors’ information needs. METHODS We conducted a card sort study with 9 cancer survivors (patients and caregivers) to analyze correspondence between the Digilego information architecture and cancer survivors’ mental models. We also analyzed participants’ card sort groups qualitatively to understand their conceptual relations. RESULTS We observed significant correlation between the Digilego information architecture and cancer survivors’ mental models of personal health data. Heuristic analysis of groups also indicated informative discordances and the need for patient-centric categories relating health tracking and social support in the information architecture. CONCLUSIONS Our pilot study shows that the Digilego Framework can capture cancer survivors’ information needs accurately; we also recognize the need for larger studies to conclusively validate Digilego information architectures. More broadly, our results highlight the importance of complementing traditional user-centered design methods and innovative informatics methods to create patient-centered connected health systems.

Maternal health services in China’s western rural areas: uptake and correlates

2016 ◽  
Vol 8 (2) ◽  
Author(s):  
Chengfang Liu ◽  
Linxiu Zhang ◽  
Yaojiang Shi ◽  
Huan ZHOU ◽  
Alexis Medina ◽  
...  
Keyword(s):  
Public Health ◽  
Maternal Health ◽  
Health Services ◽  
Health Systems ◽  
Uptake Rate ◽  
Rural Areas ◽  
Design Methodology ◽  
Maternal Health Services ◽  
Western China ◽  
Public Health Systems

Purpose Many public health systems have struggled with the dual questions of (1) why the uptake rate of maternal health services is low among some subpopulations; and (2) how to raise it. The objective of this study is to assess the uptake rate of a new set of maternal health services in poor rural areas of China. Design/methodology/approach The analysis is based on the survey responses of women’s representatives and village cadres from almost 1000 villages in June 2012 as part of a wide-scale public health survey in Sichuan, Gansu and Yunnan provinces in the western part of China. Findings We find that the uptake rate of maternal health services (including in-hospital delivery, antenatal care visits and post-partum care visits) in poor rural areas of western China are far below average in China, and that the rates vary across provinces and ethnic groups. Our analyses demonstrate that distance, income, ethnicity and availability appear to be systematically correlated with low uptake rates of all maternal health services. Demand-side factors seem to be by far the most important sources of the differences between subpopulations. We also find that there is potential for creating a Conditional Cash Transfer program to improve the usage of maternal health services. Originality/value We believe that our results will contribute positively to the exploration of answers to the dual questions that many public health systems have struggled with (1) why the uptake rate of maternal health services is low among some subpopulations; and (2) how to raise it.

Observations on the Field of UX Research

2020 ◽  
Vol 64 (1) ◽  
pp. 1571-1575
Author(s):  
Rochelle Edwards ◽  
Bridget Huber ◽  
Olga Kramarova
Keyword(s):  
Human Factors ◽  
User Experience ◽  
Human Factors And Ergonomics ◽  
Similarities And Differences

Five observations on human factors and ergonomics are compared to user experience (UX) research. This paper highlights similarities and differences to the original reflections made by Salas (2008) and goes deeper into where user experience research as a field has room to grow, particularly, by maintaining a closer connection to its roots in psychology and human factors. This is important as applied user experience researchers work to make an impact and grow their careers through credibility and rigor of work. User experience researchers of varying tenure and those considering entering the field may benefit from reflecting on where they find such patterns in their own roles and what solutions should be proposed (whether internalized, institutional, or systemic).

Parallel Assessment Tracks for Human-Centered Design (PATH): A Framework for Transitioning to a New Health Information Technology System

2021 ◽  
Vol 65 (1) ◽  
pp. 294-298
Author(s):  
Jason J. Saleem ◽  
Kyle Maddox ◽  
Jennifer Herout ◽  
Kurt Ruark
Keyword(s):  
Information Technology ◽  
Human Factors ◽  
Health Information Technology ◽  
Health Information ◽  
Large Scale ◽  
Comprehensive Evaluation ◽  
Customer Relationship ◽  
Human Factors Engineering ◽  
Human Centered Design ◽  
Legacy System

This practice-oriented paper presents a human-centered design (HCD) framework that we developed to perform a comprehensive evaluation of a new health information technology (HIT) system under development, intended to replace a legacy system. The Department of Veterans Affairs (VA) Veteran Crisis Line (VCL) program provides a vital service in crisis intervention and suicide prevention. VCL staff rely on a Customer Relationship Management (CRM) legacy system, Medora. VCL intended to replace Medora with Microsoft Dynamics 365 (D365) CRM system. Due to wide-spread criticism of D365, the VA Human Factors Engineering (HFE) team engaged in a multi-study, mixed-method HCD evaluation to investigate the legacy system and intended replacement in terms of ability to support VCL staff needs. The HCD framework we developed to perform this evaluation may be adapted for other large-scale HIT transitions and may provide human factors practitioners with guidance to make evidence-based decisions to support (or abandon) such transitions.

Human-Centered Design and Research in Deprescribing

2021 ◽  
Vol 65 (1) ◽  
pp. 398-402
Author(s):  
Richard J. Holden ◽  
Jordan R. Hill ◽  
Noll L. Campbell ◽  
Yan Xiao ◽  
Ayse P. Gurses ◽  
...  
Keyword(s):  
Human Factors ◽  
Healthcare Professionals ◽  
Value Proposition ◽  
Human Centered Design ◽  
Future Work

Deprescribing is the process of withdrawing or replacing medications to improve outcomes and reduce medication-associated risks. Deprescribing, though traditionally the domain of healthcare professionals, is now receiving attention from human factors experts. In turn, the deprescribing community is gaining an appreciation for human-centered design and research. This panel gathers experts in human factors and pharmacy to critically discuss past, current, and future work concerning human-centered design and research in deprescribing. The panel will help formulate the value proposition for human factors in this important area.

Are Human Factors Students Prepared for Careers in User Experience Research? A Survey of Predicted and Actual Skill Utilization

2017 ◽  
Vol 61 (1) ◽  
pp. 1101-1105 ◽  
Author(s):  
Christian A. Gonzalez ◽  
Melissa A. Smith ◽  
Robert J. Youmans
Keyword(s):  
Human Factors ◽  
User Experience ◽  
Training Programs ◽  
Student Expectations ◽  
Skill Utilization ◽  
Attractive Option ◽  
Survey Results

User Experience Research (UXR) is a growing field and an attractive option for HF students post-graduation. However, previous research has shown that HF students do not feel prepared for careers in UXR. The goal of this work was to gather information about student expectations about what they imagine that they might actually spend time doing if they were to become a UXR professional, and then to compare those expectations to reality, i.e., how UXR professionals actually spend their time. Survey results revealed some differences between student estimates and professional reports of skill frequency, and an overestimate the frequency with which students would utilize UXR skills in general. As a result, students lack discrimination to identify which skills are actually most important, i.e. delivering research communications and interviewing. Implications for students and recommendations for future training programs are discussed.

UUX Method Selection

i-com ◽  
2016 ◽  
Vol 15 (1) ◽  
Author(s):  
Holger Fischer ◽  
Michaela Kauer-Franz ◽  
Dominique Winter ◽  
Stefan Latt
Keyword(s):  
Software Development ◽  
Present Article ◽  
User Experience ◽  
Interactive System ◽  
Human Centered Design ◽  
Method Selection ◽  
Development Processes ◽  
Context Of Use ◽  
Selection Of

AbstractThe establishment of human-centered design within software development processes is still a challenge. Numerous methods exist that aim to increase the usability and user experience of an interactive system. Nevertheless, the selection of appropriate methods remains to be challenging, as there are multiple different factors that have a significant impact on the appropriateness of the methods in their context of use. The present article investigates current strategies of method selection based on a conference workshop with practitioners. The results show that usability and user experience professionals concentrate on five to seven well-known methods and will need more support to select and use further ones.

The library computer lab transforms into a “thinking lab”

2017 ◽  
Vol 118 (1/2) ◽  
pp. 107-110
Author(s):  
Bruce E. Massis
Keyword(s):  
Literature Review ◽  
User Experience ◽  
Design Methodology ◽  
Library Design ◽  
Content Type ◽  
Computer Lab ◽  
Fresh Perspective ◽  
Computer Labs

Purpose The purpose of this column is to examine the process for the transition of library computer labs into “thinking labs”, where existing library workstation space can be reallocated to provide more flexibility, freedom and creativity for the library patron. Design/methodology/approach Literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners. Findings The transition of library computer labs into “thinking labs” is an initiative where library planners can experiment with ideas and concepts in library design to provide the most effective user experience through a “fresh perspective”. Originality/value The value in exploring this topic is to propose that library planners and designers create space unlike traditional designs to provide patrons with a more transformative thinking, learning and creative library experience.

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