They don't care about us! Care personnel's perspectives on Ambient Assisted Living technology usage: a scenario-based quantitative study (Preprint)
BACKGROUND Demographic change represents enormous burdens for the care sectors resulting in high proportions of (older) people in need of care and a lack of care staff. Ambient Assisted Living (AAL) technologies have the potential to support the bottlenecks in care supply, but are not yet in widespread use in professional care contexts. OBJECTIVE The study aims for investigating professional caregivers' AAL technology acceptance, their perception of specific technologies, data handling, perceived benefits, and barriers. In particular, the study focuses on perspectives on AAL technologies differing between care professionals working in diverse care contexts in order to examine to what extent the care context influences the acceptance of assistive technologies. METHODS An scenario-based online questionnaire (n = 170) was carried out focusing on professional care givers in medical, geriatric, and care of disabled people. The participants were asked for their perceptions concerning specific technologies, specific types of gathered data, potential benefits, and barriers of AAL technology usage. RESULTS The care context significantly impacted the evaluations of AAL technologies (F(14,220) = 2.514; P = .002). Professional caregivers of disabled people had a significantly more critical attitude towards AAL technologies than medical and geriatric caregivers: indicated by a) being the only caregiver group with rejecting evaluations of AAL technology acceptance (F(2,118) = 4.570; P = .01) and specific technologies (F(2,118) = 11.727; P = .000) applied for gathering data and b) by the comparatively lowest agreements referring to the evaluations of data types (F(2,118) = 4.073; P = .02) which are allowed to be gathered. CONCLUSIONS AAL technology acceptance is seen critical out of technology implementation reasons, especially in the care of people with disabilities. AAL technologies in care contexts have to be tailored to care professional's needs and concerns ("care about us"). The results contribute to a broader understanding of professional caregivers needs referring to specific data and technology configurations and encloses major differences concerning diverse care contexts. Integrating these findings into user group-tailored technology concepts and communication strategies will support a sustainable adoption of AAL systems in professional care contexts.