Systematic Literature Review on the use of Social Media and engagement by NHS Trusts (Preprint)

2018 ◽  
Author(s):  
Sonika Sethi ◽  
Rosie Bhogal ◽  
Susana Luengo ◽  
Nishma Gokani ◽  
Sharukh Zuberi ◽  
...  

BACKGROUND Engagement strategies used within the NHS, to reach out to the public and internal stakeholders, have continuously changed over time. Communication with each other is happening through more user-generated information being shared through social media (SM). The advent of SM has shifted the information-seeking behaviour of society, including healthcare. The ability of SM to engage people in the community and overcome traditional separation barriers gives SM the invaluable power of helping in the transition towards a more community and prevention focused health care delivery involving multiple stakeholders. OBJECTIVE A systematic literature review (SLR) was conducted to explore how SM is currently being used in the NHS using current literature. This was under the general theme of use of SM in the NHS, and strategies to engage the public in the NHS. METHODS Literature searches were performed in PubMed, MEDLINE and EMBASE between 2004-2017. The relevance of articles were screening using a pre decided inclusion and exclusion criteria. The papers included were critically appraised using the PRISMA Statement. Two separate search strings were created to cover both SM use in the NHS and engagement strategies in the NHS. RESULTS The search string yielded 3145 papers in total. After screening by initial limits, de-duplicating, screening by title, abstract and inclusion/exclusion criteria, a total of 55 papers were reached. These were all critically appraised and were divided based on the theme they covered. The themes found amongst these 55 papers were use of SM in: the NHS, nursing, healthcare research, conferences, gaining insights to patient perspectives and trends, recruitment, patient and medical education, successful Twitter campaigns and engaging patients. CONCLUSIONS Literature has shown two main views apparent on the use of SM in the NHS. The effectiveness of SM use in the NHS is uncertain, but SM specific uses acknowledges the potential of SM in engaging with the public and therefore helping to achieve the ambitious Five Year Forward View. Whilst limited, the literature has shown that SM in NHS has been used in research, conferences, and education of other doctors and patients. Engagement strategies in the NHS have mostly taken the form of awareness campaigns in key areas, such as lung cancer, nutrition and antibiotics use. 22% (12/55 papers) shows that the use of SM in the NHS has still far to go before it achieves full implementation and utilization.

2019 ◽  
Vol 6 (Suppl 1) ◽  
pp. 50-50
Author(s):  
Rosie Bhogal ◽  
Sonika Sethi ◽  
Sharukh Zuberi ◽  
Nishma Gokani ◽  
Shaneil Tanna ◽  
...  

Buildings ◽  
2021 ◽  
Vol 11 (6) ◽  
pp. 244
Author(s):  
Ana Maria Bueno ◽  
Antonio Augusto de Paula Xavier ◽  
Evandro Eduardo Broday

The thermal environment is one of the main factors that influence thermal comfort and, consequently, the productivity of occupants inside buildings. Throughout the years, research has described the connection between thermal comfort and productivity. Mathematical models have been established in the attempt to predict changes in productivity according to thermal variations in the environment. Some of these models have failed for a number of reasons, including the understanding of the effect that several environment variables have had on performance. From this context, a systematic literature review was carried out with the aim of verifying the connection between thermal comfort and productivity and the combinations of different thermal and personal factors that can have an effect on productivity. A hundred and twenty-eight articles were found which show a connection between productivity and some thermal comfort variables. By means of specific inclusion and exclusion criteria, 60 articles were selected for a final analysis. The main conclusions found in this study were: (i) the vast majority of research uses subjective measures and/or a combination of methods to evaluate productivity; (ii) performance/productivity can be attained within an ampler temperature range; (iii) few studies present ways of calculating productivity.


SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110164
Author(s):  
Lian Tang ◽  
Siti Zobidah Omar ◽  
Jusang Bolong ◽  
Julia Wirza Mohd Zawawi

The widespread use of social media has promoted extensive academic research on this channel. The present study conducts a systematic analysis of extant research on social media use among young people in China. This systematic literature review aims to identify and bridge gaps in topics, theories, variables, and conceptual frameworks in studies of social media usage among young people in China. The study aims to develop a cause–effect framework that shows the causal relationships among research structures. The PRISMA method is used to review 20 articles drawn from the Scopus and Google Scholar databases. From the analysis, 10 major research topics, eight theories or models, and a complete framework of causal relations emerge. It is recommended that future research on social media should include a greater diversity of types of social media, investigate a wider range of research topics, and adopt different theories or models. Researchers should also implement a more complete and detailed systematic method for reviewing literature on social media research in China.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Oppi ◽  
Cristina Campanale ◽  
Lino Cinquini

PurposeThis paper presents a systematic literature review aiming at analysing how research has addressed performance measurement systems’ (PMSs) ambiguities in the public sector. This paper embraces the ambiguity perspective that PMSs in public sector coexist with and cope with existing ambiguities.Design/methodology/approachThe authors conducted a literature review in Scopus and ScienceDirect, considering articles published since 1985, and the authors selected articles published in the journals included in the Association of Business Schools' Academic Journal Guide (Chartered ABS, 2018). Of the 1,278 abstracts that matched the study’s search criteria, the authors selected 131 articles for full reading and 37 articles for the final discussion.FindingsThe study's key findings concern the elements of ambiguity in PMSs discussed in the literature. The study’s results suggest that ambiguity is still a relevant problem in performance measurement, as a problem that is impossible to be solved and therefore needs to be better understood by researchers and public managers. The analysis allows us to summarize the antecedents and consequences of ambiguity in the public sector.Research limitations/implicationsThe key findings of the study concern the main sources of ambiguity in PMSs discussed in the literature, their antecedents and their consequences. The study results suggest that ambiguity exists in performance measurement and that is an issue to be handled with various strategies that can be implemented by managers and employees.Practical implicationsManagers and researchers may benefit from this research as it may represent a guideline to understand ambiguities in their organizations or in field research. Researchers may also benefit from a summary list of the key issues that have been analysed in the empirical cases provided by this research. Social implicationsThis research may provide insights to limit ambiguity and thus contribute to improve performance measurement in the public sector.Originality/valueThis research presents a comprehensive review on the topic. It provides insight that suggests what future research should attend to in helping to interpret ambiguity, considering also what should be done to influence ambiguity.


2021 ◽  
pp. 496-507
Author(s):  
Rifki S. Nompo ◽  
Andria Pragholapati ◽  
Angela L. Thome

Anxiety is a feeling of helplessness, and worry about things that are not clear, as well as a comprehensive feeling that something bad is going to happen. Anxiety is experienced subjectively and communicated interpersonally, at the same time feelings of anxiety are a necessary survival instinct. The Neuro-Linguistic Programming (NLP) is a communicative approach employs a positive view of anxiety and how it can help shape life changes, and that is the topic of this article. This research method uses a Systematic Literature Review, investigating Garuda, Pubmed, ScienceDirect, and Proquest, using boolean for keyword neurolinguistics programming (NLP) and anxiety. The inclusion criteria used were Indonesian and English language articles written within the last 5 years (from 2015 until 2020). The exclusion criteria used by the article were abstract writing style, inaccessible, or lacking national accreditation. Articles were tested with Critical Appraisal Tools. The studies indicate that good communication using NLP can help reduce anxiety and can promote changes in a person’s behavior patterns. There are several NLP techniques including sensory acuity, reframing, anchoring, rapport, and pacing, and leading. NLP can improve knowledge, skills and attitudes, communication skills, self-management, mental health, reduce work stress, and self-efficacy.   Keywords: Anxiety, Neuro-Linguistic Programming, NLP


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Prashant Kumar Gupta ◽  
Seema Sharma

PurposeThe authors present a systematic literature review on microfinance institutions’ (MFIs) effect on poverty and how they can ensure their sustainability. The purpose of this article is to review the effect of MFIs on poverty in South Asian countries. The analysis and review of the selected corpus of literature also provide avenues for future research.Design/methodology/approachA total of 95 papers from 49 journals in 4 academic libraries and publishers were systematically studied and classified. The authors define the keywords and the inclusion/exclusion criteria for the identification of papers. The review includes an analysis of the selected papers that give insights about publications with respect to themes, number of themes covered in individual publications, nations, scope, methodology, number of methods used and publication trend.FindingsThe literature indicates the positive effect of microfinance on poverty but with a varying degree on various categories of poor. The relation between poverty and microfinance is, however, dependent on the nation under the scanner. While sustainability and outreach co-exist, their trade-off is still a matter of debate.Originality/valueThis is the first systematic literature review on MFIs’ effect on poverty in South Asian nations. Additionally, the authors discuss the literature on the trade-off between sustainability and outreach for MFIs.


2016 ◽  
Vol 78 (4-4) ◽  
Author(s):  
Marlita Mat Yusof ◽  
Zuraini Ismail ◽  
Nor Zairah Ab. Rahim ◽  
Wardah Zainal Abidin ◽  
Ganthan Narayana Samy

 In the realm of technology development, open innovation paradigm and social media have both acquired massive attention in extensive researches since past several years. Social media, as the key medium has abundant to offer to support open innovation, thus successful innovation is the key to business rapid growth. This research provides a systematic literature review to identify, classify and summarize the factors of open innovation and social media use towards informatics reporting. Informatics reporting through this dynamic channel have been realized by many organizations nowadays, nonetheless greater number still confine with the traditional reports and are not ready to have linkage with social media platforms. Social media has been absolutely recognized as a powerful communication resource to engage stakeholders in virtual community. Hence, the result from the review suggests that there were six factors impacted open innovation and social media use towards informatics reporting, with transparency being the dominant factor. Eventually, these findings may ease the process of developing a model for open innovation paradigm implementing online platforms in organizations informatics reporting. All in all, this research shall assist organizations to plan and strategize the implementation of open innovation in social media platform for the advantage of their succeeding triumph.


2019 ◽  
Vol 19 (1) ◽  
Author(s):  
Julia Brandenberger ◽  
Thorkild Tylleskär ◽  
Katrin Sontag ◽  
Bernadette Peterhans ◽  
Nicole Ritz

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