scholarly journals Satisfaction of patients with physicians and nurses

2005 ◽  
Vol 13 (3-4) ◽  
pp. 136-139
Author(s):  
Branislava Jovanovic
Keyword(s):  
Public Health ◽  
Healthcare Professionals ◽  
Eligible Patient ◽  
Satisfaction Survey ◽  
Survey Questionnaire ◽  
Patient Centered ◽  
Patients Satisfaction ◽  
Level Of Satisfaction ◽  
Survey Results ◽  
The Republic

BACKGROUND: The patients? satisfaction survey provides data on patients? experiences of healthcare professionals at the Institute of Oncology Sremska Kamenica. This feedback provides us with valuable information where to focus improvement efforts. The main objective in this study was to explore level of satisfaction of patients with physicians and nurses and to provide information of patients? expectation of healthcare professionals. METHODS: The data were collected from the patients of four different hospital departments using a Survey Questionnaire designed by the Institute of Public Health of Serbia and Ministry of Health of the Republic of Serbia. Eight items regarding physicians and nurses were selected from this questionnaire. Sample was every eligible patient discharged from the Institute of Oncology Sremska Kamenica, from 1 to 5 November 2004 (n = 65). RESULTS: The findings confirm positive feedback of the most surveyed patients with healthcare professionals. However, the results showed different level of satisfaction of patients with physicians and nurses. CONCLUSION: The survey results showed that patients had mostly positive level of satisfaction with physicians and nurses; these results can be used to prioritize patient-centered improvements in healthcare in our Institute.

scholarly journals How have the obstetricians and gynecologists struggled in the clinics during the COVID-19 pandemic?

2021 ◽  
Vol 38 (4) ◽  
pp. 496-503
Author(s):  
Deha Denizhan KESKİN ◽  
Seda KESKİN ◽  
Sedat BOSTAN
Keyword(s):  
Healthcare Professionals ◽  
Clinical Effect ◽  
Clinical Approach ◽  
Survey Questionnaire ◽  
Validity And Reliability ◽  
Online Questionnaire ◽  
Patient Centered ◽  
Research Assistants ◽  
The Postponement ◽  
Clinical Urgency

As all branches of the medicine, the obstetrical and gynecological clinical approach has been greatly affected by the pandemic. In our study, we aimed to reveal the effect of the pandemic on current obstetrics and gynecologic clinical approach and urgency/semi-urgency evaluations of physicians related with both obstetrical and gynecological cases. The obstetricians in Turkey from different hospitals and clinics have completed our online questionnaire-based survey using ‘docs.google.com’. The survey questionnaire was created in three sections: Demographic, occupational analysis and thoughts about outbreak, clinical approach scale and clinical urgency scale. SPSS 22 program was used to analyze the validity and reliability of the scales. The outbreak has affected the clinical approach according to our study. The effect degree was 3.79, 3.15, 3.72 respectively at clinical effect, clinical functioning and struggle and prevention. The specialists regardless of the year in the occupation were more affected than research assistants in terms of clinical effect (p=0.017) and also postponed obstetrical (p=0.000) and gynecological (p=0.000) conditions more frequently. As the effect of the pandemic on clinical functioning increases, the delay of gynecological cases increases. With the postponement of obstetrics cases, the probability of delaying gynecological cases increases. In the current study, it was concluded that the pandemic has affected the clinical approach in obstetrics and gynecology clinics. We think that the study will help in determining our approach to obstetrical and gynecological cases in the future. Scenarios should be made patient-centered without neglecting the burden and possible damages on healthcare professionals.

scholarly journals Adaptability and Resilience of Academic Radiation Oncology Personnel and Procedures during Covid-19 Pandemic

2021 ◽  
Author(s):  
Indra J Das ◽  
John A J Kalapurakal ◽  
Jonathan B Strauss ◽  
Brian R Zawislak ◽  
Mahesh Gopalakrishnan ◽  
...  
Keyword(s):  
Public Health ◽  
Radiation Oncology ◽  
Quality Patient Care ◽  
Level Of Satisfaction ◽  
Tumor Boards ◽  
Risk Patients ◽  
Survey Results ◽  
Questionnaire Surveys ◽  
Virtual Platform ◽  
The Impact

Background: A comprehensive response to the unprecedented SARS-CoV-2 (COVID-19) chal-lenges for public health and its impact on radiation oncology patients and personnel for resilience and adaptability is presented. Methods: The general recommendations included working remote-ly when feasible, implementation of screening/safety and personal protective equipment (PPE) guidelines, social distancing, regular cleaning of treatment environment, and testing for high-risk patients/procedures. All teaching conferences, tumor boards, and weekly chart rounds were con-ducted using a virtual platform. Additionally, specific recommendations were given to each sec-tion to ensure proper patient treatments. The impact of these measures, especially adaptability and resilience, were evaluated through specific questionnaire surveys. Results: These comprehen-sive COVID-19 related measures resulted in most staff expressing a consistent level of satisfaction in regards to personal safety, maintaining a safe work environment, continuing quality patient care and continuing educational activities during the pandemic. There was a significant reduction in patient treatments and on-site patient visits with an appeciable increase in the number of tele-medicine e-visits. Conclusions: Survey results demonstrated substantial adaptability and resili-ence, including in the rapid recovery of departmental activities during the reactivation phase. In the event of a future public health emergency, the measures implemented may be adopted with good outcomes by radiation oncology departments across the globe.

scholarly journals Lesbian, Gay, Bisexual, and Transgender Inpatient Satisfaction Survey: Results and Implications

2018 ◽  
Vol 7 (1) ◽  
pp. 83-88 ◽  
Author(s):  
Ralph Klotzbaugh ◽  
Gale Spencer
Keyword(s):  
Primary Care ◽  
Health Care ◽  
Descriptive Statistics ◽  
Satisfaction Survey ◽  
Hospital Employees ◽  
Level Of Satisfaction ◽  
Family Analysis ◽  
Bisexual And Transgender ◽  
Survey Results ◽  
The Relationship

Background: Disparities in health care among lesbian, gay, bisexual, or transgender (LGBT) communities have been researched in primary care, but few have examined these phenomena among LGBT inpatients. Methods: Descriptive correlational study. A questionnaire was emailed to an LGBT population for a total of 508 participants. Questionnaires addressed level of satisfaction with hospital employees and whether this was related to their sexual orientation or gender identity (SOGI). Descriptive statistics describe participants and hospitals. χ2 was used to examine satisfaction and belief based on SOGI, recommendation to LGBT friends, and the relationship between location and likelihood of recommendation. Results: Those reporting dissatisfaction were likely to indicate it was related to their SOGI. They were less likely to recommend the hospital to LGBT friends or family. Analysis between location and recommendation identified rural hospitals as less likely to be recommended. Discussion: Lesbian, gay, bisexual, or transgender patients perceived lack of courtesy by hospital employees to be related to their SOGI.

scholarly journals The satisfaction of the new competencies and roles of nurses in Kazakhstan

2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
Z Bekbergenova ◽  
Z Baigozhina ◽  
A Umbetzhanova ◽  
G Kabdullina ◽  
A Abdrakhmanova ◽  
...  
Keyword(s):  
Positive Attitude ◽  
Training Programs ◽  
Cross Sectional Study ◽  
Primary Diagnosis ◽  
Cross Sectional ◽  
Nursing Service ◽  
Level Of Satisfaction ◽  
Survey Results ◽  
The Republic ◽  
Doctors And Nurses

Abstract Background When interviewing nursing specialists of the Republic of Kazakhstan (RK) about the level of satisfaction with the prospects of the profession with the participation of 9039 nurses, 71% of whom believe that nurses should be given special status. To study the satisfaction of the new competencies and roles of nurses in the framework of the reform of the nursing service conducted a survey of employers Methods The cross-sectional study in 1417 of employers participated, of which 11% were senior doctors, 26% deputy chief physicians, 50% of heads of departments, 13% others. Results Analysis of the survey results showed the following: more than 70% of employers have a positive attitude towards nursing service reforms. According to 48% of employers, the functionality of nurses is expanded. 54% of nurses fully cope with new functional responsibilities. 44% of respondents say that with the expansion of the functionality of nurses, doctors have more time to perform more complex skilled work. According to 44% of employers, nurses should delegate the primary reception and examination of the patient, 42% setting the primary diagnosis, 33% deciphering the results of laboratory and instrumental studies, 21% independent visiting the patient at home, 8% active prenatal and postnatal patronage, 17% rendering pre-medical and emergency medical care. 62% of employers consider it appropriate to introduce the practice of joint training of doctors and nurses and fully support the increase in the independence of the nursing service. Conclusions In general, employers support the reform of nursing, are satisfied with the new competencies of nurses and have a positive attitude towards increasing their independence. Key messages It is necessary to improve basic training programs in medical colleges and to implement effective advanced training programs for working nurses. It is advisable to practice the introduction of co-education for doctors and nurses - the practice of inter-professional teams specialists.

scholarly journals Awareness, Importance and Satisfaction with the Library Resources: Survey Results from Pakistan

2015 ◽  
Vol 32 (2) ◽  
Author(s):  
Intizar Hussain Butt
Keyword(s):  
Response Rate ◽  
Survey Questionnaire ◽  
Education Students ◽  
Expert Opinions ◽  
Level Of Satisfaction ◽  
Library Resources ◽  
Survey Results ◽  
Research Students ◽  
Level Of Importance

This paper aims at exploring the Master of Philosophy in Education students’ awareness about various library resources, their importance and students’ level of satisfaction. This paper concerns the librarians, research students and academicians involved in guiding student research. The paper achieves three objectives 1) to understand Master of Philosophy in Education students’ awareness of documented library resources 2) explore level of importance given to the documented library resources and 3) to find out students’ level of satisfaction about the availability of documented library resources. A conveniently selected sample comprised 100 Master of Philosophy in Education students from a public sector university of Punjab, Pakistan. The data were collected in 2012 through a survey questionnaire which was developed by the researchers and validated by the expert opinions and existing literature. Forty-four library resources were documented in the questionnaire. The response rate was 98%. The data were analyzed by using quantitative approach. It was found that, prior to this survey, the participants were not aware of 14 documented library resources out of which 6 resources have been mentioned as very important by the them. As far as the level of satisfaction about the availability of mentioned resources is concerned, it was very low. This study has highlighted the need for redefining the role of librarians, functioning of libraries and developing librarian-student partnership in order to facilitate research students.

scholarly journals Model Kepuasan Orang Tua/Wali Siswa Berdasarkan Peningkatan Kualitas Pelayanan Sekolah Secara Berkelanjutan (Studi Kasus TK. Bina Mulia)

2021 ◽  
Vol 2 (1) ◽  
pp. 11-22
Author(s):  
Muhamad Khaerudin ◽  
Dwi Budi Srisulistiowati ◽  
Siti Setiawati
Keyword(s):  
Customer Satisfaction ◽  
Online Survey ◽  
Satisfaction Survey ◽  
School Services ◽  
Satisfaction Index ◽  
Administrative Personnel ◽  
Level Of Satisfaction ◽  
Survey Results ◽  
Customer Satisfaction Survey

kindergarten. Bina Mulia Cibitung is a school engaged in early childhood education Customer satisfaction survey is certainly needed to know the response of parents / guardians of students to the quality of service. But during this kindergarten. Bina Mulia has not conducted a survey on the satisfaction of parents of students to the services performed by teachers and administrative personnel. In anticipation of things that the school did not want during this pandemic, the survey was done not directly but online. Respondents to this survey are all parents / guardians of students both still active in school and who have graduated. This research is planned on an ongoing basis with the aim of knowing the level of satisfaction of parents / guardians to school services. In addition, this research aims to produce an online survey application that is integrated with the survey management information system, while the CSI method to measure customer satisfaction. Analysis of survey results is calculated using customer satisfaction index (CSI) method. CSI is a quantitative analysis in the form of a percentage of the number of parents / guardians of students to this service satisfaction survey.

scholarly journals What is common and what is different: recommendations from European scientific societies for triage in the first outbreak of COVID-19

2021 ◽  
pp. medethics-2020-106969
Author(s):  
Joana Teles Sarmento ◽  
Cristina Lírio Pedrosa ◽  
Ana Sofia Carvalho
Keyword(s):  
Public Health ◽  
Healthcare Professionals ◽  
Public Health Emergency ◽  
Fair Allocation ◽  
Ethical Values ◽  
Scientific Societies ◽  
Decision Tools ◽  
Life Saving

A public health emergency, as the COVID-19 pandemic, may lead to shortages of potentially life-saving treatments. In this situation, it is necessary, justifiable and proportionate to have decision tools in place to enable healthcare professionals to triage and prioritise access to those resources. An ethically sound framework should consider the principles of beneficence and fair allocation. Scientific Societies across Europe were concerned with this problem early in the pandemic and published guidelines to support their professionals and institutions. This article aims to compare triage policies from medical bodies across Europe, to characterise the process of triage and the ethical values, principles and theories that were proposed in different countries during the first outbreak of COVID-19.

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