What Do Unsuccessful Online Students Want Us To Know?

2013 ◽  
Vol 17 (1) ◽  
Author(s):  
Marie Fetzner

Over the past twelve years, Monroe Community College (MCC), in Rochester, NY, has administered three surveys to non-successful online students to ask about their perceptions of online learning and to learn about student perceived barriers in the online environment. For these surveys, non-successful students were defined as those students who received a grade of F or W in an MCC online course. Typically, these particular students do not share their perceptions of online learning with the college because they rarely participate in end of the year student satisfaction surveys. Thus, their perceptions are often invisible and unknown to institutions. In the MCC surveys, students were asked to: share their perspectives on why they felt that were not successful in their online class; comment on their expectations for online classes; and share the advice that they would give to a student who was considering taking an online MCC class. The students’ responses to these questions were fairly consistent over the course of time that the surveys were conducted, 2000-2001, 2005-2006, and 2009-2010. The combined responses for the three surveys indicated that the number one reason why students felt that they were not successful in their online course was because they “got behind and couldn’t catch up.” Although online student satisfaction surveys provide insights into the perceptions of online students, the voluntary respondents to these surveys are those students who typically did well in the course. A review of the results of the responses from unsuccessful online students broadens the scope of the voice of the students and brings to the forefront the perspectives of students who were not successful. These data can help to inform the types of student services support that unsuccessful online MCC students feel are needed.

2020 ◽  
Vol 18 (2) ◽  
pp. 40-47
Author(s):  
K. Sharma ◽  
G. Deo ◽  
S. Timalsina ◽  
A. Joshi ◽  
N. Shrestha ◽  
...  

Background Online learning can play a vital role in the process of teaching and learning during Corona Virus Disease 2019 (COVID-19) pandemic. However, learners’ satisfaction is extremely important in effective implementation of the online learning, especially at institutions where it is newly adopted. Objective To assess satisfaction towards online learning and its predictors among students at Chitwan Medical College, Bharatpur. Method A web-based cross-sectional survey was undertaken among 434 undergraduate and postgraduate students from various academic programs who had participated in the online classes started during this COVID-19 pandemic. A structured questionnaire consisting of 31 items (5-point Likert scale) covering four major student satisfaction domains (learners’ dimensions, technological characteristics, instructors’ characteristics and course management and coordination) was distributed to the students using Google Form. Result More than half (53.5%) of the students were satisfied with the online learning, while 29.7% gave neutral views. Bivariate analyses found that all four domains scores were positively correlated with each other as well as with the students’ overall satisfaction towards learning. In multivariate analysis, female gender [aOR: 2.72, p = 0.013], WiFi as internet modality for learning [aOR: 3.36, p = 0.001) and learners’ dimension score [aOR: 1.27, p<0.001] were the significant predictors of students’ satisfaction. Conclusion Although recently adopted, the satisfaction of the students towards online classes appears good, and prioritizing the identified predictors and working on the weak links could assist in enhancing students’ satisfaction and better outcomes.


2021 ◽  
Author(s):  
Meggy Lachenal ◽  
Gilles Tanguy ◽  
Pascal DESSENNE ◽  
Morgane Rude ◽  
Ludivine Doly ◽  
...  

BACKGROUND Patients living in precarity have poorer health as well as poorer access to healthcare and disease prevention [1],[2]. What's more, their management requires a blend of medical and social care which students have little training in. The use of online courses is gaining ground in initial and continuing medical education. Online learning maximizes the number of people who can be trained while minimizing training time. It also allows the learner to follow their course at times and locations of their choosing, with their learning made easier through illustrations and interactive links [3]. Online learning’s cost-effectiveness is one advantage sometimes put forward, but it has rarely been studied [4]. Drawbacks include non-completion of the course, geographical isolation and poor interfaces. In a meta-analysis of the effectiveness of online learning among health professionals in 2008 [5], Cook et al. found it to be superior to no training at all but not significantly better than a lecture. Only a few authors have found online courses to be more effective than classroom-based ones [6],[7]. OBJECTIVE Few learning resources are available to French medical students regarding the management of patients facing precarity. The result is poor knowledge of the issue and inappropriate management. Using a pragmatic approach, this study aimed to develop an online course and evaluate its effect on knowledge levels immediately after the course by comparing it against a classroom lecture. METHODS We used a pragmatic approach to compare two groups of medical students in a prospective comparative single-center study. Approval was obtained from both the Commission Nationale de l’Informatique et des Libertés (CNIL), a data protection agency, and the Sud-Est VI Clermont-Ferrand institutional review board. The online and classroom courses were put together by a committee of experts and a team of trainers. All family medicine interns of the class of 2016 (n=87) were invited to attend a course entitled "Health and Precarity" on March 21, 2019. The classroom and online learning groups were determined by alphabetical order. A time for discussion with the trainers was organized after the course for both groups. The online course was organized in the computer room of the faculty. Knowledge was assessed through a questionnaire involving 18 multiple-choice questions devised and validated by the expert committee. Of these 18 questions, 6 tested general knowledge of precarity in medicine (subgroup1), 8 related to existing support services and benefits (subgroup2) and 4 went back over specific cases of precarity in medicine (migrant patients, unaccompanied minors, etc.) (subgroup3). In both groups, the questionnaires were given to the students before the training course (T0) and then immediately afterward (T1). The primary endpoint was improvement after the course, defined as the difference in points achieved on the questionnaires between T1 and T0. The secondary endpoint was the interns' satisfaction with the type of training. Statistical analyses were conducted using SAS 9.4 software at a two-tailed significance level of 5%. Quantitative variables were compared using Student's t-test, while any association between two quantitative variables was compared using Pearson's linear correlation coefficient. RESULTS Pre-training knowledge was similar in the two groups (table I). The increase in knowledge after training was significant regardless of the type of training taken. It was higher in the online learning group (+27.8 points±11.2) than in the classroom group (+9.1 points±9.0 (p<0.0001) (figure1). All online students improved their scores after the course (by between +6 and +50 points) whereas the classroom group’s scores at the same time point differed by between -14 to +25 points, with four students achieving lower scores after the course. On subgroup analysis, a significant difference was observed (p<0.0001) between the online and classroom groups with regard to subgroups 1 (general knowledge) and 2 (support services and benefits) but not subgroup 3 (specific cases of precarity) (p=0.09). Overall satisfaction was significantly better in the online group (34.5/40 vs. 27.1/40, p<0.0001). Lastly, total cost for developing the online course was estimated at €18,000. CONCLUSIONS Our study shows a significantly higher increase in knowledge among online students than classroom students for learning about precarity in medicine. Satisfaction was also higher among online students. Online learning is therefore an effective tool that offers a number of advantages for both the learner and the trainer. However, there is still a need in online learning for time for face-to-face discussion, particularly with complex topics like handling precarity in medicine. Blended learning courses that combine classroom sessions with online learning have demonstrated their effectiveness and should be the preferred option for medical education [8],[9]. That said, the drawbacks of online learning warrant consideration, such as their time-consuming nature owing to the high number of activities (acting and filming consultations) coupled with the high cost of producing them. Also worth bearing in mind is regular updating of the course, which is again time-consuming and costly. It must also be possible to check whether the online course has been followed by the students. Lastly, our study only investigated knowledge levels immediately after the course. Some studies have shown that at later time points the increase in knowledge is not significantly higher between online and classroom courses [10],[11],[12]. All in all, online learning is a useful alternative to classroom learning for teaching about precarity in medicine but it should be combined with time for face-to-face discussion. The cost and time it takes to put together and produce a good-quality online course must be borne in mind if incorporating it into third-level teaching of family medicine.


2018 ◽  
Vol 22 (1) ◽  
Author(s):  
Faris George Sahawneh ◽  
Lorraine T Benuto

Servant leadership has the potential to improve student satisfaction with online learning. However, the relationship between servant leadership and student satisfaction in an online environment had not yet been understood at the level of the individual instructor. The purpose of this quantitative, correlational study was to evaluate the relationship between online students’ perception of their instructor’s servant leadership style and the student’s satisfaction with the online instructor. We selected 155 online students at a major community college in the south-central United States to complete the Servant Leadership Questionnaire and the Student Evaluation of Teaching survey online. We examined the relationships between each of the five facets of perceived servant leadership style (altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship) and student satisfaction. The results of the Spearman’s correlations showed a strong positive correlation between all servant leadership behaviors and student satisfaction, p < .001. A multiple linear regression analysis showed that the combination of altruistic calling, persuasive mapping, and wisdom strongly predicted student satisfaction with the instructor, F(3, 151) = 83.8, p < .001, R2= .63. The results of this study have filled a gap in the literature on the relationship between online student satisfaction and individual servant leadership behaviors. We recommend future research to investigate servant leadership in relationship to online learning at 4-year public, for-profit, and private institutions.


2014 ◽  
Vol 8 (1) ◽  
Author(s):  
Nancy Maynes ◽  
Blaine E. Hatt

The design of online learning courses offered in a teacher education program and with post-graduate degrees in education varies greatly by course focus, instructor experience, and availability of suitable and accessible platform software. Many online course instructors include asynchronous topic-based discussions in their course expectations for students. However, it is an ongoing discussion among the online professorship as to ways they might encourage increased depth and thoughtful contributions to the online community’s learning by engaging in threaded online discussions. This paper provides and overview of a model for online learning, as derived from recent research and proposes a framework for examining two aspects of online discussion threads that may be posted by student participants. First, a framework is provided that might be given to online student participants to guide their contributions to the discussions. Second, a list of possible contents of online discussions is presented and suggestions are made for how the online professorship might use this list of possibilities to guide peer and self-evaluation of online contributions.


Author(s):  
Dinah A. Esquivel

This case analyzed what factors contribute to students' satisfaction levels in online classes, and how the instructors' nonverbal immediacy impacts those factors. Surveys were administered to participants that have taken a minimum of one online course. Data was analyzed to identify the specific factors that positively and negatively impact student satisfaction levels.


Author(s):  
Tim Klaus ◽  
Chuleeporn Changchit

Technology can be a useful tool to educate students. Online courses take advantage of these tools and provide students with the flexibility to complete the courses remotely. However, student perceptions of online classes will not be the same as they complete the course remotely, rather than interacting with other students and the instructor in a traditional classroom. This study seeks to better understand the factors of the online course environment and examines the impact that various online environmental factors have on student satisfaction. This study identifies factors that affect students' satisfaction toward the online class. These findings should help instructors teaching online classes concentrate more on factors that are considered to be important to their students.


2011 ◽  
Vol 4 ◽  
pp. 115
Author(s):  
Lesley Wilton ◽  
Tonya Noël

Digital technologies that enhance computer-mediated communications are provoking change in the way educators interact with learners. As online course offerings expand and enrollment numbers increase, the challenges of effective online learning call for innovation and creativity. It is beneficial to introduce activities which establish trust and engagement in online learning communities. This paper describes the positive effects of an avatar activity that engaged the authors and their peers during two graduate-level collaborative online classes.


2021 ◽  
Vol 11 (S.I.2) ◽  
Author(s):  
Thi Hoai Trinh NGUYEN

The study aims to test the online training quality scale and examine the relationship between training quality, satisfaction, and loyalty of online students. The results of CFA analysis on a survey sample of 300 online students of public and non-public universities in Hanoi city. The online training quality scale includes five components: (1) quality of information systems (2) quality of faculty, (3) effectiveness of online learning, (4) student satisfaction, and (5) student loyalty. Furthermore, the results of SEM analysis show that the quality of the information system, the quality of the lecturers, and the effectiveness of online learning all have an indirect relationship to loyalty, and directly for satisfaction, and anthropological factors are time and place of residence affect learners’ satisfaction.


Author(s):  
Nouran NASHAAT ◽  
Rasha ABD EL AZIZ ◽  
Marwa ABDEL AZEEM

The present study uses a proposed model to explore satisfaction and commitment of students in an online learning environment. First, it presents the key determinants of student satisfaction and their impact on student commitment. Second, it examines the significance impact of each of the three key determinants namely course structure, online tutorials flexibility and technology quality on both student satisfaction and commitment.


Author(s):  
Michele T. Cole ◽  
Daniel J. Shelley ◽  
Louis B. Swartz

Universities are experiencing continued growth in the demand for online course offerings. Increasingly, students expect convenience and ready access. In response, institutions are developing policies to support courses that are being designed to maximize learning in an environment that preserves academic integrity. To determine how effectively both goals are being met at one institution, researchers surveyed students in multiple courses over a period of two years. With regard to the level of satisfaction with online learning, students liked the convenience but were not satisfied with the amount and quality of interaction. With regard to student attitudes toward what constitutes acceptable behavior in online learning, results raised concerns about what constitutes academic integrity in the online learning environment.


Sign in / Sign up

Export Citation Format

Share Document