scholarly journals The Relationship between Instructor Servant Leadership Behaviors and Satisfaction With Instructors in an Online Setting

2018 ◽  
Vol 22 (1) ◽  
Author(s):  
Faris George Sahawneh ◽  
Lorraine T Benuto
Keyword(s):  
Online Learning ◽  
Servant Leadership ◽  
Student Satisfaction ◽  
Leadership Style ◽  
Leadership Behaviors ◽  
Linear Regression Analysis ◽  
Strong Positive Correlation ◽  
Online Students ◽  
South Central ◽  
The Relationship

Servant leadership has the potential to improve student satisfaction with online learning. However, the relationship between servant leadership and student satisfaction in an online environment had not yet been understood at the level of the individual instructor. The purpose of this quantitative, correlational study was to evaluate the relationship between online students’ perception of their instructor’s servant leadership style and the student’s satisfaction with the online instructor. We selected 155 online students at a major community college in the south-central United States to complete the Servant Leadership Questionnaire and the Student Evaluation of Teaching survey online. We examined the relationships between each of the five facets of perceived servant leadership style (altruistic calling, emotional healing, wisdom, persuasive mapping, and organizational stewardship) and student satisfaction. The results of the Spearman’s correlations showed a strong positive correlation between all servant leadership behaviors and student satisfaction, p < .001. A multiple linear regression analysis showed that the combination of altruistic calling, persuasive mapping, and wisdom strongly predicted student satisfaction with the instructor, F(3, 151) = 83.8, p < .001, R2= .63. The results of this study have filled a gap in the literature on the relationship between online student satisfaction and individual servant leadership behaviors. We recommend future research to investigate servant leadership in relationship to online learning at 4-year public, for-profit, and private institutions.

Effects of emerging leadership styles on engagement – a mediation analysis in a military context

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Antonia Ruiz Moreno ◽  
María Isabel Roldán Bravo ◽  
Carlos García-Guiu ◽  
Luis M. Lozano ◽  
Natalio Extremera Pacheco ◽  
...  
Keyword(s):  
Servant Leadership ◽  
Leadership Styles ◽  
Employee Engagement ◽  
Leadership Style ◽  
Authentic Leadership ◽  
Proactive Personality ◽  
Military Leaders ◽  
Content Type ◽  
The Military ◽  
The Relationship

PurposeThis paper aims to report the findings of a study examining the relationship between different leadership styles and engagement through the mediating role of proactive personality.Design/methodology/approachServant leadership, paradoxical leadership, authentic leadership, employee engagement and proactive personality were assessed in an empirical study based on a sample of 348 military personnel in Spain. The questionnaire data were analyzed through SEM using EQS and bootstrapping analysis using the PROCESS macro for SPSS.FindingsThe results reveal that servant leadership style in officers partially impacts their cadets' engagement through proactive personality but that authentic and paradoxical leadership styles do not mediate the relationship. The authors also verify a direct relationship between proactive personality and engagement.Practical implicationsThe study implications advance the literature on leadership in emphasizing new leadership styles to increase proactive personality and engagement in the military context. This study verifies the importance of military leaders fostering servant leadership as an antecedent of proactive personality. Finally, the authors show that servant leadership partially impacts engagement through proactive personality.Originality/valueThis study explores the relationship among servant, paradoxical and authentic leadership styles, proactive personality, and engagement – relationships that have not been explored theoretically and tested empirically in the military context.

Ethics and Leadership

2014 ◽  
pp. 182-200
Author(s):  
Nathan S. Hartman ◽  
Thomas A. Conklin
Keyword(s):  
Servant Leadership ◽  
Leadership Style ◽  
Regulatory Focus ◽  
Leadership Behaviors ◽  
Organizational Outcomes ◽  
Organization Culture ◽  
Employee Behaviors ◽  
Prevention Orientation ◽  
Leadership Approaches ◽  
Promotion Orientation

Leadership and ethics continue to be important areas of research. The devastating results of failed leadership in numerous Enron-like situations have ensured that this is the case. This chapter suggests how various leadership approaches and behaviors lead to or develop different types of employee behaviors that impact organizational outcomes. The framework reviews ethical, transformational, and servant leadership, and their relationship to self-regulatory focus. Specifically, promotion-oriented leaders tend to reflect transformational and servant-leadership behaviors and resulting organization cultures, while prevention-oriented leaders match the ethical leadership style and related organization culture. The prevention orientation is a conservative mindset guiding consistent leader and employee behavior, while the promotion orientation provides more opportunity for unique and innovative behaviors.

A Cross-Cultural Measure of Servant Leadership Behaviors

2013 ◽  
pp. 152-163
Author(s):  
Jeff R. Hale ◽  
Dail Fields
Keyword(s):  
United States ◽  
Servant Leadership ◽  
Leadership Behaviors ◽  
Reliability And Validity ◽  
The United States ◽  
Validity Evidence ◽  
Key Dimensions ◽  
Relationship Of ◽  
The Relationship ◽  
Cultural Measure

This chapter presents items comprising three scales that measure servant leadership using three key dimensions: service, humility, and vision. The instrument was used to measure servant leadership behaviors experienced by followers in the United States and Ghana. Reliability and validity evidence is included from two research studies. A discussion of the relationship of servant leadership behaviors with employee outcomes assessed in these studies concludes the chapter.

Relationships in Online Learning Experiences

2020 ◽  
pp. 140-152
Author(s):  
Robyn J. Emde ◽  
Erin Kathleen Doherty ◽  
Bradley ‘Scott' Ellis ◽  
Dina Flynt
Keyword(s):  
Online Learning ◽  
Student Retention ◽  
Student Satisfaction ◽  
Learning Environments ◽  
Social Presence ◽  
Online Environment ◽  
Education Experience ◽  
Program Of Study ◽  
Personal Investment ◽  
The Relationship

A relationship is documented as a personal investment in another's life. Relationships add to learning environments as substantial to the growth of students. In an online learning environment, a relationship is defined by the mutual agreement between an educator and a learner in which expectations of increased knowledge gained through the education experience provided by the educator. It is evident that in an online environment it is vital to consistently evaluate in order to have the enrichment of relationships between student to professors and student to student. Research has shown that the creation of such environments results in a feeling of community and social presence for the students. Student satisfaction extends to the relationship students feel toward their professors. The strength of the student to professor relationship results in a key component in student retention. The method in which the relationships are established and built in an online environment are vital for student satisfaction and retention of students within a program of study.

scholarly journals THE INTERRELATIONSHIP BETWEEN FACULTY JOB SATISFACTION, SERVICE QUALITY AND STUDENT SATISFACTION: THE CASE OF VNU- INTERNATIONAL SCHOOL

2017 ◽  
Vol 33 (2) ◽  
Author(s):  
Lien Pham
Keyword(s):  
Job Satisfaction ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Student Satisfaction ◽  
Employee Satisfaction ◽  
Linear Regression Analysis ◽  
Faculty Satisfaction ◽  
Influential Factors ◽  
Working Environment ◽  
The Relationship

This research attempts to evaluate the interrelationship between employee satisfaction, service quality, and customer satisfaction in an educational organization. Specifically, this study explores three major relationships: (1) the relationship between influential factors of job satisfaction and faculty satisfaction; (2) the relationship between faculty satisfaction and service quality; and (3) the relationship between service quality and customer satisfaction. The study uses data collected from the questionnaire survey with 167 responses. As a result, there is a positive relationship between employee satisfaction and service quality and in turn service quality has positive effect on student satisfaction. Three out of six variables relating to job satisfaction (including Salary and Fringe benefits, Recognition, and Communiation) have influential relationship with lecturer job satisfaction in the linear regression analysis. And all the five factors of training service quality have positive relationships with student satisfaction. The paper also gives some recommendations for the school to improve its policies and working environment to enhance lecturer job satisfaction as well as service quality and student satisfaction level.

Effects of servant leadership on the leader's innovative behavior

2021 ◽  
Vol 49 (10) ◽  
pp. 1-13
Author(s):  
Yuanyuan Lan ◽  
Yuhuan Xia ◽  
Lin Yang
Keyword(s):  
Servant Leadership ◽  
Organizational Behavior ◽  
Leadership Behaviors ◽  
Northern China ◽  
Self Determination Theory ◽  
Innovative Behavior ◽  
Broaden And Build Theory ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

Servant leadership has become an increasingly popular construct in organizational behavior research because of its effectiveness in organizations. Using self-determination theory and broaden-and-build theory, we proposed a moderated mediation framework in which the leader's sense of accomplishment would mediate the relationship between servant leadership behaviors and the leader's innovative behavior. The leader's extraversion was used as the boundary condition of the relationship. Participants comprised 232 leaders and their immediate supervisors, working in firms based in northern China. Results show that servant leadership behaviors indirectly influenced leaders' innovative behavior via their sense of accomplishment. In addition, leaders' extraversion strengthened the impact of sense of accomplishment on their innovative behavior, as well as the indirect effect of servant leadership behaviors on their innovative behavior. Theoretical and practical implications are discussed.

Trust in Leadership and Affective Commitment as a Mediator between Servant Leadership Behavior and Extra-Role Behavior of Teachers

2018 ◽  
Vol 3 (3) ◽  
pp. 149-155
Author(s):  
Titik Rosnani
Keyword(s):  
Servant Leadership ◽  
Direct Effect ◽  
Affective Commitment ◽  
Leadership Behaviors ◽  
Leadership Behavior ◽  
Moderating Effect ◽  
Role Behavior ◽  
Person Organization Fit ◽  
The Relationship ◽  
Role Behaviors

Objective - The purpose of this study is to investigate the relationship between trust in the leader and affective commitment as a mediator between servant leadership behavior and extra-role behavior. In addition, the study examines, whether person-organization fit has a moderating effect. Methodology/Technique - In total, 250 teachers of the border area responded to the research questionnaires, which were then analyzed using structural equation modeling with a partial least squares approach. Findings - The outputs of this study indicate an indirect influence between the principal servant leadership behaviors and extra-role behaviors among teachers, which was mediated by trust in the principal and the teacher's affective commitment to the principal. Furthermore, the results show a significant and direct relationship between servant leadership behaviors towards trust in the principal, affective commitment, and extra-role behaviors. Trust in the principal and teacher's affective commitment also had a significant and direct effect on extra-role behavior. However, the person-organization fit which moderates the effect of servant leadership behaviors on extra-role behaviors did not have a significant or direct effect on extra-role behaviors, in fact, it actually weakened the influence of servant leadership behaviors on extra-role behaviors. Novelty - The findings of this study suggest that trust in the principal and teacher's affective commitment has an important moderating effect which must be managed to strengthen the relationship between servant leadership behaviors and extra-role behaviors. Type of Paper: Empirical Paper. Keywords: Affective Commitment; Extra-role Behavior; Person-organization Fit; Servant Leadership Behavior; Trust in Leader. JEL Classification: M10. M11. M19.

How and when servant leadership enhances life satisfaction

2018 ◽  
Vol 47 (5) ◽  
pp. 1077-1093 ◽  
Author(s):  
Yanping Li ◽  
Diwan Li ◽  
Yidong Tu ◽  
Jie Liu
Keyword(s):  
Life Satisfaction ◽  
Servant Leadership ◽  
Leadership Style ◽  
Self Efficacy ◽  
Hierarchical Regression ◽  
Content Type ◽  
Mediating Role ◽  
Time Lagged ◽  
The Relationship ◽  
General Self Efficacy

Purpose The purpose of this paper is to investigate the relationship between servant leadership and life satisfaction through the mediating role of workplace positive affect (WPA), and the moderating roles of collectivistic orientation and general self-efficacy. Design/methodology/approach Using a sample of 304 employees in a two-wave survey, the hypotheses were demonstrated with hierarchical regression analyses. Findings The results revealed that servant leadership was positively related to employee life satisfaction, and WPA served as a mediator between them. Moreover, collectivistic orientation and general self-efficacy moderated the relationship between servant leadership and WPA, and the indirect effect of servant leadership on life satisfaction via WPA. Research limitations/implications The time-lagged research design of this study may limit the ability to draw causal conclusions. Moreover, as this research was conducted in a Chinese context, the question of the generalizability of our findings calls for more attention. Practical implications Leaders are encouraged to adopt the servant leadership style to facilitate employee life satisfaction and organizations should select and recruit managers with servant leadership qualities. Furthermore, because employees’ collectivistic orientation and general self-efficacy moderate the effects of servant leadership on followers’ outcomes, managers need to take individual differences into consideration when they implement managerial strategy. Originality/value This research contributed to a burgeoning stream of servant leadership literature by investigating the functions of servant leadership in promoting life satisfaction, and exploring the affective mechanism linking servant leadership and life satisfaction as well as the boundary conditions of collectivistic orientation and general self-efficacy.

scholarly journals Hubungan Jenis Kelamin, Stress, dan Kepuasan Mahasiswa Akuntansi terhadap Pembelajaran Daring di Masa Pandemi COVID-19

2021 ◽  
Vol 31 (7) ◽  
pp. 1783
Author(s):  
Sakina Nusarifa Tantri ◽  
Ceicillia Novita Roseline
Keyword(s):  
Online Learning ◽  
Student Satisfaction ◽  
Student Perceptions ◽  
Quantitative Study ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Accounting Students ◽  
Survey Method ◽  
Convenience Sampling ◽  
The Relationship

This study is a quantitative study on student perceptions of online learning during the COVID-19 pandemic. The purpose of this study was to examine the model of the relationship between gender, Stress, and satisfaction of accounting students in Indonesia towards online learning during the COVID-19 pandemic. The method used in this quantitative research is a survey method using a sample of accounting students at several universities in Indonesia. The number of samples in this study were 84 students, obtained through a sampling technique that is purposive convenience sampling. The results of this study confirmed that only the effect of Stress on student satisfaction was found to be significant, while gender did not significantly affect Stress and satisfaction with online learning. Keywords: Gender; Stressed; Satisfaction; Online.

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