scholarly journals PENGARUH RELIGIUSITAS DAN SKALA KECERDASAN BUDAYA TERHADAP ETHNOSENTRISME KONSUMEN BAGI PRODUK ASING 2019

2021 ◽  
Vol 24 (1) ◽  
pp. 1-8
Author(s):  
Hatimy Paulin Doerleben ◽  
Made Siti Sundari

This study seeks to understand the complicated relationship between religiosity and ethnocentrism of consumers by examining the mediating variable of cultural intelligence. The empirical model involves a structural equation model (SEM) with a data collection of 684 internet-user respondents. The results show that there was a positive impact of religiosity on consumer Ethnocentrism. In addition, the results also indicate that cultural intelligence strengthens the relationship between religiosity and ethnocentric consumerism. Overall, this study extends the discussion on cultural identity that incorporate into Ricardian model of international trade.

2022 ◽  
Vol 18 (1) ◽  
pp. 0-0

This study examined the impact of E-CRM on customer loyalty with the mediating effect of customer satisfaction in the banking industry. Customer satisfaction is important for loyalty because when the customers are satisfied with the services offered by their service providers, the relationship gets stronger which further leads to positive word-of-mouth. The data was collected using purposive sampling from 836 banks’ customers who were using E-CRM services and the data was analyzed using structural equation model (SEM) through AMOS. The results revealed that E-CRM and customer satisfaction had a significant positive impact on customer loyalty and also customer satisfaction partially mediated the relationship between E-CRM and customer loyalty. This study would offer useful acumen to both academicians and marketers and would help the bank managers to improve the quality of the services provided to their customers.


2015 ◽  
Vol 5 (3) ◽  
pp. 288-310 ◽  
Author(s):  
Nicole R. Cunningham ◽  
Matthew S. Eastin

A second screen is defined as a second electronic device used by audience members while watching a television program. While second screen use during sport programming is on the rise, current understanding of second screen use and engagement is lacking. Thus, in an attempt to extend Niche Theory, the current study employs a structural equation model to further understanding of second screen use. Further, to better understand the outcome of second screen use, the current study examines the relationship between team identification, engagement, and self-efficacy with second screen use. Results suggest that engagement and self-efficacy both have a direct influence on attitude, whereas team identification and self-efficacy have a positive impact on engagement. Each of the hypothesized relationships is tested individually as well as in a theoretically constructed model of engagement and use.


Author(s):  
Mengjie Li ◽  
Huaiyuan Zhai ◽  
Junjie Zhang ◽  
Xiangcheng Meng

The daily operation and maintenance work of railways are very dangerous. Railway employees often have safety accidents while working, and the safety citizenship behavior (SCB) of railway employees can effectively reduce the accident rate. Therefore, it is of great significance to identify the main safety constructs affecting the SCB of railway employees to minimize accidents. This paper puts forward a supposed model of the influence mechanism of safety leadership (SL) on employee SCB through the mediation of safety attitude (SA). A questionnaire was used with railway employees, and 238 valid responses were finally collected. A structural equation model (SEM) was used to explore the relationship between SL, SA and SCB. The results showed the SL is positively related to the SA, and it can further promote the SCB of railway employees. In addition, SA has a positive impact on employee SCB.


2020 ◽  
Vol 12 (7) ◽  
pp. 2860 ◽  
Author(s):  
Xia Cao ◽  
Dan Lv ◽  
Zeyu Xing

This paper discusses the relationship between innovative resources, promotion focus, adaptive governance and responsible innovation. In accordance with the path of “demand—motivation—behavior”, this paper takes adaptive governance as the moderator, and constructs an influence relationship model of “innovative resources—promotion focus (adaptive governance)—responsible innovation”. Then this paper takes 361 managers from above the middle management level and the technical personnel of enterprises as the investigation objects, and conducts empirical research by using the structural equation model. The results show that: (1) innovative resources have a significant positive impact on responsible innovation; (2) promotion focus partially mediates the effect of innovative resources on responsible innovation; (3) adaptive governance has a positive moderating effect on the relationship between innovative resources and responsible innovation. The results enrich the quantitative research of responsible innovation, reveal the internal mechanism of innovative resources affecting responsible innovation, provide a new way for technological innovation governance and provide a new way of thinking for the transformation from the traditional innovation paradigm into a sustainable innovation paradigm.


2018 ◽  
Vol 4 (1) ◽  
pp. 36-52
Author(s):  
Eka Satryawati

E-Com, or ElectronicCommerce is a rapidly evolvingtechnology in the business world and bytheInternet. The use of E-commercesystem, can actually benefit many parties,including the consumer, as well as theproducers and sellers (retailers). Forexample, for the consumer, using the ECommercecan make shopping a shorttime. In addition, the price of the goodssold via E-commerce is usually cheaperthan the prices in the store, because thedistribution of producer goods to the sellershorter than conventional stores.Satisfaction, trust and loyalty DBS is themost important factor in businesscompetition. The four variables that will beused in this research is a web interfacequality, information quality, security andprivacy. This study propose a frameworkmodel or combination of models I.EidMustafa (2011) and model and ParvezAkbar (2009). The hypothesis is useful toexamine the relationship of 4 (four)variables affecting trust, satisfaction andloyalty. The method used is distributingquestionnaires to 200 customers samplesDuta Business School (DBS). Samplesused only 200. Structural Equation Model(SEM) was used to analyze the data. Theanalysis shows that the model does not fitthe model of the population but onlyrepresent a sample. Based on theproposed model, the web interface Qualityand Quality Information positive impact oncustomer satisfaction. Quality webinterface associated with weak consumerconfidence, no information related to thequality of customer confidence, Privacystrongly related to customer trust, securityis closely linked to customer satisfaction.Customer satisfaction affects customerloyalty, customer satisfaction affectscustomer trust.


Author(s):  
Wisnu Mahendri ◽  
Junianto Tjahjo Darsono ◽  
Achmad Firdiansjah

This study examines four variables namely religiosity, halal labels, halal awareness and purchasing decisions. The purpose of this study is to analyze and explain the effect of religiosity and halal labels on KFC product purchase decisions by testing halal awareness as intervening. The research respondents were KFC consumers in Jombang which were Muslim. A total of 133 respondents were sampled in this study. The analysis technique is descriptive and linear regression for confirmation on a structural equation model built by the researcher. The quantitative approach was chosen to explain the influence between research variables. Data collection using a questionnaire. The results of this study found that religiosity, halal labels and halal awareness had a positive impact on purchasing decisions for KFC products in Jombang. In previous studies, most religiosity variables and halal labels on purchasing decisions were examined without using intervention variables. This study includes an intervention variable, namely halal awareness to see its effect on purchasing decisions.


2017 ◽  
Vol 6 (1) ◽  
Author(s):  
Muhammad Nadjib Usman

This research explains one of the factors that sales promotion, brand image and perceived values which felt with intervening variable word of mouth against the customers decision using of credit card bank CIMB Niaga. Questioner distributed to 120 respondents in Surabaya and surrounding areas. Data analyzed using the Structural Equation Model (SEM) used to analyze the relationship between the variables examined. The result shows that variable sales promotion, brand image have a positive impact to the decision of the customers , while brand image also have a positive impact against wom in influencing the decision of the customers, but WOM has negative impact against decision to used credit card.


2020 ◽  
Vol 12 (2) ◽  
pp. 393
Author(s):  
Kevin Indajang ◽  
Jufrizen Jufrizen ◽  
Azuar Juliandi

The purpose of this research was to test and analyze the influence organizational culture  and principals’s leadership on teacher’s performance which is moderated by teacher’s competence. The sample in this reseacrh was 98 permanent teachers from the Yayasan Perguruan Sultan Agung Pematangsiantar. Data collection was carried out by means of the questionnaire method. Methods used in this research were structural equation model partial least square (SEM-PLS). The results of this study indicate organizational culture does not significantly influence the teacher’s performance, the principal's leadership significantly influences the teacher’s performance, teacher competency significantly influences the teacher’s performance. Teacher’s competence does not moderate the relationship between organizational culture and teacher, teacher competence does not moderate the relationship between the principal's leadership and the teacher's performance of Yayasan Perguruan Sultan Agung Pematangsiantar.


2014 ◽  
Vol 7 (3) ◽  
pp. 423-448 ◽  
Author(s):  
Ashwini Konanahalli ◽  
Lukumon O. Oyedele ◽  
John Spillane ◽  
Ron Coates ◽  
Jason von Meding ◽  
...  

Purpose – The purpose of this paper is to investigate the relationship between the facets of cultural intelligence (CQ) (cognitive, meta-cognitive, motivational and behavioural) and the dimensions of cross-cultural adjustment (interaction, general and work adjustment). Design/methodology/approach – Interviews and questionnaire survey were carried out with British expatriates from the architectural, engineering and construction sector. A total of 191 respondents, with experience from 29 different countries, actively participated in this research. Structural equation model was subsequently developed to investigate the relationship between elements of CQ and cross-cultural adjustment. Findings – Results of structural equation modelling revealed that collectively all the four aspects of CQ have significant influence on general, interaction and work adjustment, particularly motivational and cognitive CQ. Cognitive CQ which empowers the expatriates with in-depth knowledge about different cultures was a significant predictor of interaction and work adjustment, whereas, motivational CQ is a significant predictor for general and work adjustment. However, no support was gathered for meta-cognitive and behavioural aspects of CQ. Practical implications – Globally, construction companies and projects are entering an era of increased internationalisation which has prompted the migration/promotion of British construction professionals to different parts of the world for their specialised capabilities and skills. Thus, it is of utmost importance that these professionals adjust to their new world of varied culture and still be productive in their work. Originality/value – An understanding of these essential factors can actually help British construction organisations to select and mentor individuals and to provide necessary training for successful international assignments.


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