scholarly journals Approach for social media content-based analysis for vacation resorts

2019 ◽  
Vol 15 (3) ◽  
Author(s):  
Snezhana Sulova ◽  
Boris Bankov
Keyword(s):  
Social Media ◽  
Language Processing ◽  
Text Processing ◽  
Automated Analysis ◽  
New Approach ◽  
Useful Knowledge ◽  
Media Messages ◽  
Customer Feedback ◽  
Processing Techniques ◽  
The Impact

The impact of social networks on our liveskeeps increasing because they provide content,generated and controlled by users, that is constantly evolving. They aid us in spreading news, statements, ideas and comments very quickly. Social platforms are currently one of the richest sources of customer feedback on a variety of topics. A topic that is frequently discussed is the resort and holiday villages and the tourist services offered there. Customer comments are valuable to both travel planners and tour operators. The accumulation of opinions in the web space is a prerequisite for using and applying appropriate tools for their computer processing and for extracting useful knowledge from them. While working with unstructured data, such as social media messages, there isn’t a universal text processing algorithm because each social network and its resources have their own characteristics. In this article, we propose a new approach for an automated analysis of a static set of historical data of user messages about holiday and vacation resorts, published on Twitter. The approach is based on natural language processing techniques and the application of machine learning methods. The experiments are conducted using softwareproduct RapidMiner. 

scholarly journals Text pre-processing of multilingual for sentiment analysis based on social network data

2022 ◽  
Vol 12 (1) ◽  
pp. 776
Author(s):  
Neha Garg ◽  
Kamlesh Sharma
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Text Processing ◽  
Problem Definition ◽  
Domain Specific ◽  
Twitter Data ◽  
Stop Word ◽  
Processing Techniques ◽  
The Impact

<span>Sentiment analysis (SA) is an enduring area for research especially in the field of text analysis. Text pre-processing is an important aspect to perform SA accurately. This paper presents a text processing model for SA, using natural language processing techniques for twitter data. The basic phases for machine learning are text collection, text cleaning, pre-processing, feature extractions in a text and then categorize the data according to the SA techniques. Keeping the focus on twitter data, the data is extracted in domain specific manner. In data cleaning phase, noisy data, missing data, punctuation, tags and emoticons have been considered. For pre-processing, tokenization is performed which is followed by stop word removal (SWR). The proposed article provides an insight of the techniques, that are used for text pre-processing, the impact of their presence on the dataset. The accuracy of classification techniques has been improved after applying text pre-processing and dimensionality has been reduced. The proposed corpus can be utilized in the area of market analysis, customer behaviour, polling analysis, and brand monitoring. The text pre-processing process can serve as the baseline to apply predictive analysis, machine learning and deep learning algorithms which can be extended according to problem definition.</span>

Mining Social Media Data to Study the Consequences of Dementia Diagnosis on Caregivers and Relatives (Preprint)

2018 ◽  
Author(s):  
Anika Oellrich ◽  
George Gkotsis ◽  
Richard James Butler Dobson ◽  
Tim JP Hubbard ◽  
Rina Dutta
Keyword(s):  
Social Media ◽  
Family Relationships ◽  
Text Processing ◽  
Automated Analysis ◽  
Health Concern ◽  
Dementia Diagnosis ◽  
Data Set ◽  
Social Media Data ◽  
Real Time Processing ◽  
Media Data

BACKGROUND Dementia is a growing public health concern with approximately 50 million people affected worldwide in 2017 and this number is expected to reach more than 131 million by 2050. The toll on caregivers and relatives cannot be underestimated as dementia changes family relationships, leaves people socially isolated, and affects the finances of all those involved. OBJECTIVE The aim of this study was to explore using automated analysis (i) the age and gender of people who post to the social media forum Reddit about dementia diagnoses, (ii) the affected person and their diagnosis, (iii) relevant subreddits authors are posting to, (iv) the types of messages posted and (v) the content of these posts. METHODS We analysed Reddit posts concerning dementia diagnoses. We used a previously developed text analysis pipeline to determine attributes of the posts as well as their authors to characterise online communications about dementia diagnoses. The posts were also examined by manual curation for the diagnosis provided and the person affected. Furthermore, we investigated the communities these people engage in and assessed the contents of the posts with an automated topic gathering technique. RESULTS Our results indicate that the majority of posters in our data set are women, and it is mostly close relatives such as parents and grandparents that are mentioned. Both the communities frequented and topics gathered reflect not only the sufferer's diagnosis but also potential outcomes, e.g. hardships experienced by the caregiver. The trends observed from this dataset are consistent with findings based on qualitative review, validating the robustness of social media automated text processing. CONCLUSIONS This work demonstrates the value of social media data sources as a resource for in-depth studies of those affected by a dementia diagnosis and the potential to develop novel support systems based on their real time processing in line with the increasing digitalisation of medical care.

scholarly journals A Natural Language Processing Approach to Measuring Treatment Adherence and Consistency Using Semantic Similarity

AERA Open ◽  
2021 ◽  
Vol 7 ◽  
pp. 233285842110286
Author(s):  
Kylie L. Anglin ◽  
Vivian C. Wong ◽  
Arielle Boguslav
Keyword(s):  
Natural Language Processing ◽  
Natural Language ◽  
Semantic Similarity ◽  
Language Processing ◽  
Intervention Implementation ◽  
Proof Of Concept ◽  
Coaching Intervention ◽  
Processing Techniques ◽  
Teacher Coaching ◽  
The Impact

Though there is widespread recognition of the importance of implementation research, evaluators often face intense logistical, budgetary, and methodological challenges in their efforts to assess intervention implementation in the field. This article proposes a set of natural language processing techniques called semantic similarity as an innovative and scalable method of measuring implementation constructs. Semantic similarity methods are an automated approach to quantifying the similarity between texts. By applying semantic similarity to transcripts of intervention sessions, researchers can use the method to determine whether an intervention was delivered with adherence to a structured protocol, and the extent to which an intervention was replicated with consistency across sessions, sites, and studies. This article provides an overview of semantic similarity methods, describes their application within the context of educational evaluations, and provides a proof of concept using an experimental study of the impact of a standardized teacher coaching intervention.

scholarly journals Evaluating Cultural Impact in Discursive Space through Digital Footprints

2021 ◽  
Vol 13 (7) ◽  
pp. 4043 ◽  
Author(s):  
Jesús López Baeza ◽  
Jens Bley ◽  
Kay Hartkopf ◽  
Martin Niggemann ◽  
James Arias ◽  
...  
Keyword(s):  
Social Media ◽  
Language Processing ◽  
Social Activity ◽  
Test Site ◽  
Cultural Discourse ◽  
Discursive Space ◽  
Topic Identification ◽  
Small Test ◽  
The Impact ◽  
The City

The research presented in this paper describes an evaluation of the impact of spatial interventions in public spaces, measured by social media data. This contribution aims at observing the way a spatial intervention in an urban location can affect what people talk about on social media. The test site for our research is Domplatz in the center of Hamburg, Germany. In recent years, several actions have taken place there, intending to attract social activity and spotlight the square as a landmark of cultural discourse in the city of Hamburg. To evaluate the impact of this strategy, textual data from the social networks Twitter and Instagram (i.e., tweets and image captions) are collected and analyzed using Natural Language Processing intelligence. These analyses identify and track the cultural topic or “people talking about culture” in the city of Hamburg. We observe the evolution of the cultural topic, and its potential correspondence in levels of activity, with certain intervention actions carried out in Domplatz. Two analytic methods of topic clustering and tracking are tested. The results show a successful topic identification and tracking with both methods, the second one being more accurate. This means that it is possible to isolate and observe the evolution of the city’s cultural discourse using NLP. However, it is shown that the effects of spatial interventions in our small test square have a limited local scale, rather than a city-wide relevance.

scholarly journals 1414. #Vaccine Twitter Influencers: is it Just About Reach and Followers?

2020 ◽  
Vol 7 (Supplement_1) ◽  
pp. S714-S715
Author(s):  
Jean-Etienne Poirrier ◽  
Theodore Caputi ◽  
John Ayers ◽  
Mark Dredze ◽  
Sara Poston ◽  
...  
Keyword(s):  
United States ◽  
Social Media ◽  
Standard Deviation ◽  
Small Proportion ◽  
The United States ◽  
Research Support ◽  
Policy Makers ◽  
Media Messages ◽  
Social Media Platforms ◽  
The Impact

Abstract Background A small number of powerful users (“influencers”) dominates conversations on social media platforms: less than 1% of Twitter accounts have at least 3,000 followers and even fewer have hundreds of thousands or millions of followers. Beyond simple metrics (number of tweets, retweets...) little is known about these “influencers”, particularly in relation to their role in shaping online narratives about vaccines. Our goal was to describe influential Twitter accounts that are driving conversations about vaccines and present new metrics of influence. Methods Using publicly-available data from Twitter, we selected posts from 1-Jan-2016 to 31-Dec-2018 and extracted the top 5% of accounts tweeting about vaccines with the most followers. Using automated classifiers, we determined the location of these accounts, and grouped them into those that primarily tweet pro- versus anti-vaccine content. We further characterized the demographics of these influencer accounts. Results From 25,381 vaccine-related tweets available in our sample representing 10,607 users, 530 accounts represented the top 5% by number of followers. These accounts had on average 1,608,637 followers (standard deviation=5,063,421) and 340,390 median followers. Among the accounts for which sentiment was successfully estimated by the classifier, 10.4% (n=55) posted anti-vaccine content and 33.6% (n=178) posted pro-vaccine content. Of the 55 anti-vaccine accounts, 50% (n=18) of the accounts for which location was successfully determined were from the United States. Of the 178 pro-vaccine accounts, 42.5% (n=54) were from the United States. Conclusion This study showed that only a small proportion of Twitter accounts (A) post about vaccines and (B) have a high follower count and post anti-vaccine content. Further analysis of these users may help researchers and policy makers better understand how to amplify the impact of pro-vaccine social media messages. Disclosures Jean-Etienne Poirrier, PhD, MBA, The GSK group of companies (Employee, Shareholder) Theodore Caputi, PhD, Good Analytics Inc. (Consultant) John Ayers, PhD, GSK (Grant/Research Support) Mark Dredze, PhD, Bloomberg LP (Consultant)Good Analytics (Consultant) Sara Poston, PharmD, The GlaxoSmithKline group of companies (Employee, Shareholder) Cosmina Hogea, PhD, GlaxoSmithKline (Employee, Shareholder)

scholarly journals New explainability method for BERT-based model in fake news detection

2021 ◽  
Vol 11 (1) ◽  
Author(s):  
Mateusz Szczepański ◽  
Marek Pawlicki ◽  
Rafał Kozik ◽  
Michał Choraś
Keyword(s):  
Artificial Intelligence ◽  
Social Media ◽  
Language Processing ◽  
High Performance ◽  
Real Life ◽  
Contemporary Society ◽  
Fake News ◽  
Interpretable Model ◽  
Deep Integration ◽  
The Impact

AbstractThe ubiquity of social media and their deep integration in the contemporary society has granted new ways to interact, exchange information, form groups, or earn money—all on a scale never seen before. Those possibilities paired with the widespread popularity contribute to the level of impact that social media display. Unfortunately, the benefits brought by them come at a cost. Social Media can be employed by various entities to spread disinformation—so called ‘Fake News’, either to make a profit or influence the behaviour of the society. To reduce the impact and spread of Fake News, a diverse array of countermeasures were devised. These include linguistic-based approaches, which often utilise Natural Language Processing (NLP) and Deep Learning (DL). However, as the latest advancements in the Artificial Intelligence (AI) domain show, the model’s high performance is no longer enough. The explainability of the system’s decision is equally crucial in real-life scenarios. Therefore, the objective of this paper is to present a novel explainability approach in BERT-based fake news detectors. This approach does not require extensive changes to the system and can be attached as an extension for operating detectors. For this purposes, two Explainable Artificial Intelligence (xAI) techniques, Local Interpretable Model-Agnostic Explanations (LIME) and Anchors, will be used and evaluated on fake news data, i.e., short pieces of text forming tweets or headlines. This focus of this paper is on the explainability approach for fake news detectors, as the detectors themselves were part of previous works of the authors.

scholarly journals A Decision Support System for Predicting Socially Depressed Users Using Bidirectional Encoders Representations from Transformers (BERT)

2021 ◽  
Vol 23 (3) ◽  
Author(s):  
Maharukh Syed ◽  
◽  
Meera Narvekar ◽  
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Natural Language Processing ◽  
Decision Support ◽  
Decision Support System ◽  
Language Processing ◽  
21St Century ◽  
Support System ◽  
Contextual Data ◽  
Processing Techniques

Depression is one of the leading causes of suicides in society. The youth of the 21st century are inclined towards social media for all their needs and expressions. Close friends can easily predict if someone is happy, sad, or depressed from a user’s daily social media activity like status uploads/shares/reposts/check-ins, etc. This activity can be analyzed in order to understand the pattern of mental health. Such data is easily available and if suspected, it can be reported to a Psychiatrist and Psychologist to prevent socially active depressed patients from taking any wrong decisions regarding their life thus providing a Decision Support System (DSS). Various natural language processing techniques have been used in order to detect depression but there is a need for a unified architecture that is based on contextual data and is bidirectional in nature. This can be achieved by using example be achieved by using the Google research project (BERT) Bidirectional Encoder Representations from Transformers.

scholarly journals Bots are less central than verified accounts during contentious political events

2021 ◽  
Vol 118 (11) ◽  
pp. e2013443118
Author(s):  
Sandra González-Bailón ◽  
Manlio De Domenico
Keyword(s):  
Social Media ◽  
Language Processing ◽  
Information Campaigns ◽  
Online Networks ◽  
The Public ◽  
News Sources ◽  
Diffusion Structure ◽  
Political Events ◽  
Information Manipulation ◽  
The Impact

Information manipulation is widespread in today’s media environment. Online networks have disrupted the gatekeeping role of traditional media by allowing various actors to influence the public agenda; they have also allowed automated accounts (or bots) to blend with human activity in the flow of information. Here, we assess the impact that bots had on the dissemination of content during two contentious political events that evolved in real time on social media. We focus on events of heightened political tension because they are particularly susceptible to information campaigns designed to mislead or exacerbate conflict. We compare the visibility of bots with human accounts, verified accounts, and mainstream news outlets. Our analyses combine millions of posts from a popular microblogging platform with web-tracking data collected from two different countries and timeframes. We employ tools from network science, natural language processing, and machine learning to analyze the diffusion structure, the content of the messages diffused, and the actors behind those messages as the political events unfolded. We show that verified accounts are significantly more visible than unverified bots in the coverage of the events but also that bots attract more attention than human accounts. Our findings highlight that social media and the web are very different news ecosystems in terms of prevalent news sources and that both humans and bots contribute to generate discrepancy in news visibility with their activity.

scholarly journals A Hybrid Deep Learning Model to Predict the Impact of COVID-19 on Mental Health form Social Media Big Data

2021 ◽  
Author(s):  
Tapotosh Ghosh ◽  
Md. Hasan Al Banna ◽  
Md. Jaber Al Nahian ◽  
Kazi Abu Taher ◽  
M Shamim Kaiser ◽  
...  
Keyword(s):  
Neural Network ◽  
Mental Health ◽  
Social Media ◽  
Big Data ◽  
Language Processing ◽  
Short Term Memory ◽  
Daily Basis ◽  
Significant Rise ◽  
Special Focus ◽  
The Impact

The novel coronavirus disease (COVID-19) pandemic is provoking a prevalent consequence on mental health because of less interaction among people, economic collapse, negativity, fear of losing jobs, and death of the near and dear ones. To express their mental state, people often are using social media as one of the preferred means. Due to reduced outdoor activities, people are spending more time on social media than usual and expressing their emotion of anxiety, fear, and depression. On a daily basis, about 2.5 quintillion bytes of data are generated on social media, analyzing this big data can become an excellent means to evaluate the effect of COVID-19 on mental health. In this work, we have analyzed data from Twitter microblog (tweets) to find out the effect of COVID-19 on peoples mental health with a special focus on depression. We propose a novel pipeline, based on recurrent neural network (in the form of long-short term memory or LSTM) and convolutional neural network, capable of identifying depressive tweets with an accuracy of 99.42%. Preprocessed using various natural language processing techniques, the aim was to find out depressive emotion from these tweets. Analyzing over 571 thousand tweets posted between October 2019 and May 2020 by 482 users, a significant rise in depressing tweets was observed between February and May of 2020, which indicates as an impact of the long ongoing COVID-19 pandemic situation.

scholarly journals An Exploration of Impact of COVID 19 on mental health -Analysis of tweets using Natural Language Processing techniques

2020 ◽  
Author(s):  
Sohini Sengupta ◽  
Sareeta Mugde ◽  
Garima Sharma
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Gold Mine ◽  
Social Media Platforms ◽  
Processing Techniques

Twitter is one of the world's biggest social media platforms for hosting abundant number of user-generated posts. It is considered as a gold mine of data. Majority of the tweets are public and thereby pullable unlike other social media platforms. In this paper we are analyzing the topics related to mental health that are recently (June, 2020) been discussed on Twitter. Also amidst the on-going pandemic, we are going to find out if covid-19 emerges as one of the factors impacting mental health. Further we are going to do an overall sentiment analysis to better understand the emotions of users.

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