scholarly journals Professional Languages Alone Do Not Suffice for Successful and Socially Responsible Internal Communication between Different Cultures

2018 ◽  
Vol 64 (3) ◽  
pp. 47-55
Author(s):  
Darja Kukovec ◽  
Matjaž Mulej ◽  
Simona Šarotar Žižek
Keyword(s):  
Qualitative Research ◽  
Organizational Culture ◽  
Social Responsibility ◽  
Business Environment ◽  
Internal Communication ◽  
Working Environment ◽  
Socially Responsible ◽  
Business Environments ◽  
Different Cultures ◽  
Theoretical Foundations

AbstractSuccessful internal communication in an intercultural environment depends on the organizational culture, business environment, social responsibility, and leaders’ skills. Thus, internal communication and employee adaptation to changing business environments ask what a successful socially responsible internal communication requires. This contribution discusses theoretical foundations of qualitative research, how the organizational culture can define which direction the organization should chose to attain social responsibility, and how internal communication can improve understanding of professional language and be decisive in a working environment. The generated model offers insights into understanding social responsibility and organizational culture to improve internal communication.

scholarly journals The perception of using social media – a comparison of entrepreneurs implementing CSR in managerial practice and other entrepreneurs in selected V4 countries

2021 ◽  
Vol 5 (2) ◽  
pp. 191-203
Author(s):  
Zdenko Metzker ◽  
Jaroslav Belas ◽  
John Amoah
Keyword(s):  
Social Media ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Business Environment ◽  
Socially Responsible ◽  
Corporate Growth ◽  
Statistical Hypotheses ◽  
Potential Benefits ◽  
Use Of Social Media ◽  
Corporate Social

The article aims to identify the perception of issues related to the use of social media in the business environment of small and medium-sized enterprises in the Czech Republic, Hungary, and Poland. The authors chose the concept of comparing entrepreneurs who implement corporate social responsibility with other interviewed entrepreneurs. An interesting comparison was made from the collected data. The article is based on a questionnaire survey of 1217 respondents. The study was conducted from September 2019 to January 2020. The chi-quadrat test and z-score were used to evaluate statistical hypotheses. The results showed that Czech entrepreneurs implementing corporate social responsibility have more negative answers than the surveyed entrepreneurs in other countries. Thus, less than 28% of Czech corporate social responsibility entrepreneurs agree that social media helps increase corporate growth, while in Poland – up to 49%. As many as 53% of corporate social responsibility entrepreneurs in Hungary and Poland agreed that social media could respond more flexibly to market developments. Czech entrepreneurs were lagging behind 35% of them. The results showed no statistically significant differences in all research questions regarding entrepreneurs without the implemented CSR concept. The article results suggested that Czech CSR entrepreneurs did not see the potential benefits of social media use. Although the study focuses only on 3 central European countries, the results are not generalizable. However, they are useful for those who promote positive impacts on companies through the social networks and organizations that promote corporate social responsibility. One of the tools for transparent communication with customers/suppliers could be by communication via social media. The study's findings could further help other entrepreneurs consider the benefits of social media in doing socially responsible business.

Corporate Ethics and Social Responsibility

2016 ◽  
pp. 212-220
Author(s):  
Juhi Srivastava ◽  
Rakesh Kumar Pandey
Keyword(s):  
Social Responsibility ◽  
Belief System ◽  
Business Environment ◽  
Corporate Ethics ◽  
Socially Responsible

Ethics and Social Responsibility in business and government today are very important subjects. These are talked about frequently and addressed in the news when unethical decisions are found. There needs to be an overall intent to be ethical and socially responsible in today's business environment in order to stay successful. Ethics are an individual belief system that consists of knowing what is right and wrong. Ethics can vary person to person. Ethics is in part analyzing decisions, beliefs, and actions. This paper is a study on ethics and social responsibility in today's organizations. This paper will explore the various aspects of how to establish ethics at the workplace, and responsibilities of the organization towards society. It also helps in knowing the importance of ethics and social responsibility in the organization.

Multicultural Urban Business Environment

2020 ◽  
pp. 219-240
Author(s):  
Irina Onyusheva ◽  
Lalita Thammashote ◽  
Jatuporn Thongaim
Keyword(s):  
Cultural Diversity ◽  
Business Environment ◽  
Cross Cultural ◽  
Internal Factors ◽  
Global Trends ◽  
Cultural Challenges ◽  
Business Environments ◽  
Urban Business ◽  
Definition Of ◽  
Different Cultures

This chapter considers in detail the issue of multicultural urban business environments in the context of managing cross-cultural problems within globalization. When people try to accept and respect different cultures, they will gain new opportunities and experiences. One of the most effective tools is tolerant communication leading to understanding and acceptance of cultural diversity. In this research, we study the contemporary concept of urban business environments as a set of external and internal factors influencing business development in the framework of an urban infrastructure. The authors provide their own definition of the concept of globalization and also describe the key global trends, including globalization of human capital under the conditions of demographic and cultural diversity. The work is also aimed to detect how multiculture affects urban business environment in part of finding managerial solutions and countermeasures to overcome the major cross-cultural challenges.

scholarly journals Humanization of the Technological Environment as a Vector of Social Responsibility of Business

2020 ◽  
Vol 11 (2) ◽  
pp. 114-127
Author(s):  
M. A. Izmailova
Keyword(s):  
Social Responsibility ◽  
Business Environment ◽  
Digital Transformation ◽  
Social Orientation ◽  
Socially Responsible ◽  
Emerging Trends ◽  
Key Factor ◽  
Business Behavior ◽  
Cultural Genesis ◽  
The Impact

Purpose: the main goal of the research is to develop a humanistic approach to digital transformation management based on the principles of social responsibility in the current uncertain environment.Methods: the research is based on the integration of conceptual approaches to understanding the specifics of the functioning of a modern organization in the context of digital transformation and the impact of the new crisis on Russian business. The author attempts to determine the emerging trends in the impact of the coronavirus pandemic on the decisions made by company managers in relation to their employees. The basic concepts of the research cover the areas of digitalization of the economy, humanization of economic growth, human capital, personnel management, and social responsibility of business.Results: the analysis of the combined influence of factors of economic, technological, demographic and cultural Genesis on the formation of a new approach to the construction of interaction between organizations and people in the direction of greater emphasis on anthropocentrism. It is determined that this kind of relationship should be based on the principles of socially responsible business behavior, recognizing the person as the main resource for digital transformation, achieving commercial success and sustainable development. The article assesses the real situation in the labor market and in Russian companies under the influence of digital challenges and the coronavirus pandemic. It is emphasized that the demand for social orientation of business increases many times during crisis periods, during which there is a rethinking of values and the formation of new foundations for future development. Recommendations are given for eliminating or minimizing the conflict between humanistic and technocratic approaches in the management of companies based on the principles of social responsibility.Conclusions and Relevance: the solution of a set of tasks for the digital transformation of the economy, saturating the business environment with new technological solutions, in the current conditions of uncertainty formed under the influence of the coronavirus pandemic, actualizes the problem of preserving humanity in a technologizing world. It is imperative to find ways to remove the generally accepted (perhaps far-fetched?) contradictions between human essence and technological transformations. Companies, while adopting strategic guidelines in the field of goal setting, building their potential and building prospects, should give priority to the development of human resources as an integral element of technological progress and a key factor in creating long-term value for companies and society as a whole.

scholarly journals Some Aspects of Corporate Social Responsibility and Company Reputation

2021 ◽  
Author(s):  
Biljana Chroneos Krasavac ◽  
Ema Karamata ◽  
Jasna Soldić-Aleksić ◽  
Katica Radosavljević
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Corporate Reputation ◽  
Business Environment ◽  
Socially Responsible ◽  
Coefficient Of Correlation ◽  
Business Results ◽  
Company Reputation ◽  
Responsible Behaviour ◽  
Corporate Social

Research question: This paper examines some aspects of corporate social responsibility (CSR) and company reputation (CR) in the Serbian business environment during the COVID-19 pandemic. Motivation: The survival, growth and development of companies in the current business environment are conditioned by their capability to reach socially responsible decisions and carry out activities that meet the expectations of different stakeholders. The main motive for this research has stemmed from the current global corona virus pandemic and the way this state of affairs has affected socially responsible behaviour of companies. The research of activities Serbian companies carried out in the time of crisis prompted us to explore the possible relationship between corporate social responsibility and its effects on corporate reputation, and consequently business results. Research idea: An empirical research has been conducted with the view to investigate the position of the public on the importance and impact of CSR on corporate reputation, and also to determine the key factors that guide the decisions of people living in the Republic of Serbia to shop, bearing in mind the socially responsible behaviour of companies. Data: The sample included 173 respondents, the number that allowed valid conclusions. The questionnaire was anonymous; all the respondents were residents of Serbia with access to the internet and willing to fill in the questionnaire, either by following the link advertised on social media or replying to the e-mail. Tools: The gathered data were processed and analysed using descriptive and explorative statistics. Research hypotheses were tested by: Frequency tables, Crosstable procedures, Paired Samples t-test, Spearman`s coefficient of correlation, Chi-square test, and Phi coefficient of correlation, resulting in conclusions and corresponding suggestions. Findings: Respondents perceive companies as social actors driven not only by profit, but by the interest of the community and their business environment. They believe companies can assume their responsibilities through different aspects of doing business, especially by contributing to the improvement of their consumer’s lifestyle. The majority of respondents tend to buy from companies they perceive as socially responsible from the point of view of further development of the society and their ethical behaviour towards the community.  Contribution: The findings can encourage the company’s management to direct their financial and organizational resources into the better management of the CSR, especially during the crisis, because solidarity and care for the most vulnerable part of the population lead to an improvement in the reputation and business results of a company.

scholarly journals Model of Socially Responsible Transfer of Parent Organization Culture to the Subsidiary Organization in a Foreign Cultural Environment Concerning Internal Communication, Stress and Work Satisfaction

2021 ◽  
Vol 13 (14) ◽  
pp. 7927
Author(s):  
Darja Kukovec ◽  
Borut Milfelner ◽  
Matjaž Mulej ◽  
Simona Šarotar-Žižek
Keyword(s):  
Organizational Culture ◽  
Work Satisfaction ◽  
Well Being ◽  
Internal Communication ◽  
Organization Culture ◽  
Foreign Subsidiaries ◽  
Socially Responsible ◽  
Holistic Model ◽  
Parent Organization ◽  
The Impact

The organizational culture is a significant construct in a time of change during the organizational transition, and it plays an important role in achieving goals of social responsibilities, which is an important part of sustainability. The literature shows the gap of socially responsible transfer of organizational culture with the impact on employee’s well-being. The cultural changes of the organization during the transition are particularly in connection with the impact on internal communication where organizational culture presents a part of values, norms, and ethics, which influences successfully implemented changes and in such a way has an influence on the stress and work satisfaction. The main purpose of the presented study is the development of the model of socially responsible transfer of organizational culture to the foreign subsidiaries on a basis of adjusted internal communication, which reduces stress and increases work satisfaction. Impacts of organizational culture on internal communication, stress, and work satisfaction are clearly presented, as well as inter-related impacts of the constructs concerning national culture, leadership, and organizational knowledge. Thus, the new holistic model of socially responsible transfer of the parent organization culture to foreign subsidiaries clearly defines steps of organizational culture, internal communication, stress management, and work satisfaction. Managerial implications are discussed.

scholarly journals The incorporation of corporate social responsibility guidelines in the organizational culture of Eletrosul

2020 ◽  
Vol 12 (1) ◽  
pp. 35-49
Author(s):  
Paula Bruna Victória Ferreira Schütt ◽  
Isadora Cristina Hoepers Dutra ◽  
Sonia Regina De O. Santos Luna
Keyword(s):  
Organizational Culture ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Electric Utility ◽  
Socially Responsible ◽  
Environmental Commitment ◽  
Documentary Analysis ◽  
Management Approaches ◽  
The 1960S ◽  
Corporate Social

Corporate social responsibility (CSR) has been increasingly discussed in the market as well as by academia. The subject first gained prominence in the 1960s due to pressures exerted by society that required more societal and environmental commitment from organizations. This attitude has made organizations re-adapt their management approaches and, consequently, re-think their beliefs and practices. Within this context, this research study analyzed the incorporation of corporate social responsibility guidelines in the organizational culture (OC) of Eletrosul, an electric utility located in Florianópolis, Brazil. Since 2004, Eletrosul has adopted corporate social responsibility as a primary business focus and develops more than 100 socially responsible initiatives per year.  The research methodology utilized in this paper was qualitative, involving documentary analysis and interviews with representatives in different departments of the organization. The main results indicated that the insertion of corporate social responsibility guidelines occurs throughout some elements of organizational culture, especially within its communications. The researchers also determined that the largest number of projects developed by the company are targeted toward their employees and the community, although their employees do not often associate the company’s internal actions as being socially responsible.   Keywords: corporate social responsibility, organizational culture, Eletrosul, Brazil

scholarly journals Penerapan Corporate Social Responsibility Sebagai Pilar Menuju Implementasi Good Corporate Governance pada Rumah Sakit PKU Muhammadiyah Surabaya

2020 ◽  
Vol 11 (02) ◽  
Author(s):  
Andrianto Andrianto
Keyword(s):  
Qualitative Research ◽  
Corporate Governance ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Positive Impact ◽  
Business Environment ◽  
Structured Interviews ◽  
Good Corporate Governance ◽  
Corporate Social ◽  
Governance Transparency

The application of CSR is related to good corporate governance. The implementation of GCG will have a positive impact on the business environment and increase the confidence of stakeholders, especially investors, to the company. This study aims to find out how the application of CSR is a pillar in the direction of good and healthy corporate governance at PKU Muhammadiyah Hospital in Surabaya. This study uses descriptive qualitative research with data collection techniques conducted by semi-structured interviews and documentation on corporate social responsibility and good corporate governance data. The results showed that the PKU Muhammadiyah Surabaya hospital had implemented a CSR program in accordance with the specified program, but in implementing GCG there were values that had not been maximally implemented (the principles of transparency, responsibility and independence)Keywords: Corporate social responsibility, Good Corporate Governance, Transparency,  Responsibility, Independence. 

Corporate Ethics and Social Responsibility

2018 ◽  
pp. 1391-1400
Author(s):  
Juhi Srivastava ◽  
Rakesh Kumar Pandey
Keyword(s):  
Social Responsibility ◽  
Belief System ◽  
Business Environment ◽  
Corporate Ethics ◽  
Socially Responsible

Ethics and Social Responsibility in business and government today are very important subjects. These are talked about frequently and addressed in the news when unethical decisions are found. There needs to be an overall intent to be ethical and socially responsible in today's business environment in order to stay successful. Ethics are an individual belief system that consists of knowing what is right and wrong. Ethics can vary person to person. Ethics is in part analyzing decisions, beliefs, and actions. This paper is a study on ethics and social responsibility in today's organizations. This paper will explore the various aspects of how to establish ethics at the workplace, and responsibilities of the organization towards society. It also helps in knowing the importance of ethics and social responsibility in the organization.

A Complex Perspective Of Social Audit In Corporate Governance

2014 ◽  
Vol 1 (1) ◽  
pp. 585-588
Author(s):  
Mihaela Dumitrascu ◽  
Ileana Ciutacu ◽  
Iulian Savulescu
Keyword(s):  
Qualitative Research ◽  
Corporate Governance ◽  
Social Responsibility ◽  
Social Factors ◽  
Social Practices ◽  
Socially Responsible ◽  
Social Audit ◽  
The Social ◽  
Banking Institutions

AbstractThe social audit is interconnected with the corporate governance and contributes to the increase of the trust and transparency between stakeholders. Social audit aims to analyze social factors and how an organization can contribute to the improvement of its activity. Also it involves analyzing the environment in which the organization operates and how it can help to maintain or even improve it. The contribution of this paper is focused on a qualitative research on social practices within NGOs and banking institutions. There is a limited number of studies in this sense in the literature, because is quite difficult to exist a homogeneous image of a domain rather heterogeneous. The present study follows to build an image, accompanied by examples of socially responsible practices We realized a list with the issues related to social responsibility, with specific examples to argument this aspect.

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