scholarly journals The Specifics of the Services Sector Determining the Introduction and Utilisation of Information and Communication Technologies

2012 ◽  
Vol 5 (20) ◽  
pp. 524-535
Author(s):  
Dana Benešová ◽  
Ildikó Némethová
Keyword(s):  
Decision Making ◽  
Information And Communication Technologies ◽  
Information Technologies ◽  
Communication Technologies ◽  
Services Sector ◽  
Corporate Strategies ◽  
The Core ◽  
Ict Implementation ◽  
Information And Communication ◽  
Increase Productivity

Abstract The services sector is characterised by a number of specifics. Their identification in ICT implementation in businesses facilitates the decision-making of services industries for such information technologies which allow businesses to differentiate their services from competitors and increase productivity. Therefore is important to identify the core activities of companies in relation to the nature of the production of services sectors, corporate strategies and services specifics.

IMPROVING THE EFFICIENCY OF USING INFORMATION AND COMMUNICATION TECHNOLOGIES IN THE BANKING SYSTEM

2021 ◽  
Vol 4 (4) ◽  
pp. 41-46
Author(s):  
Ra’no Parpieva ◽  
◽  
Nafisa Norboyeva ◽  
Adiba Turayeva
Keyword(s):  
Information And Communication Technologies ◽  
Information Technologies ◽  
Banking Sector ◽  
Banking System ◽  
Modern Society ◽  
Communication Technologies ◽  
Payment Systems ◽  
Information And Communication ◽  
Effective Use ◽  
The Impact

This article will serve to select the system required for the effective use of information and communication technologies in the banking system and the impact of national payment systems in the banking sector on modern society, the effective use of new modern information technologies in the system.Study of foreign experience to select information and communication technologies that should be used in modern banks with information and communication technologies in the banking system, which have been used before.

Introduction to information and communication technologies

2021 ◽  
Author(s):  
Larisa Gagarina ◽  
Grigoriy Kuznecov ◽  
Evgeniy Portnov ◽  
Anna Doronina
Keyword(s):  
Information And Communication Technologies ◽  
Information Technologies ◽  
Communication Technologies ◽  
Educational Institutions ◽  
Federal State ◽  
Multimedia Networks ◽  
Information And Communication ◽  
History Of ◽  
State Educational ◽  
Network Operating Systems

The textbook examines the main milestones in the history of the development of information technologies, computing and computer technology abroad and in Russia. Special attention is paid to the methodology of scientific research in the field of infocommunications. The current sections of the development of telecommunications technologies in the field of multimedia networks and network operating systems are presented. In order to develop practical skills, a laboratory workshop is given. Meets the requirements of the federal state educational standards of higher education of the latest generation. For senior students of technical specialties, postgraduates, researchers, teachers of higher educational institutions, students of advanced training institutes.

SERVICES SECTOR DEVELOPMENT IN THE DIGITAL ECONOMY CONDITIONS

2021 ◽  
Vol 1 (7) ◽  
pp. 47-50
Author(s):  
E. V. BARDASOVA ◽  
◽  
L. G. KIRILLOVA ◽  
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Digital Economy ◽  
Digital Environment ◽  
End User ◽  
Digital Platforms ◽  
Services Sector ◽  
Information And Communication

The article is devoted to the consideration of the features of the digital economy, which provide huge opportunities for the development of business and services. Information and communication technologies allow you to bring the manufacturer to the end user, reduce costs, and develop new services on digital platforms. The conclusion is made: to get development opportunities from the digital environment, it is necessary to master the relevant competencies.

Promoting Critical Thinking in Virtual Teams

2014 ◽  
pp. 201-215 ◽  
Author(s):  
Helena Heizmann
Keyword(s):  
Decision Making ◽  
Critical Thinking ◽  
Information And Communication Technologies ◽  
Virtual Teams ◽  
Communication Technologies ◽  
Communication Behaviors ◽  
Dialogic Learning ◽  
Information And Communication ◽  
Effective Decision ◽  
Effective Decision Making

Effective decision-making in a virtual environment is becoming increasingly important as more and more organizations introduce virtual teams into their global businesses. Critical thinking is a reflective practice that has been suggested to enhance the quality of group decision-making in organizations (Natale & Ricci, 2006). However, little is known about the value of critical thinking in a virtual team environment and the ways in which it can be promoted. This chapter provides a conceptual model of informed decision-making based on critical thinking. It further outlines how critical thinking can be promoted in virtual teams through an active shift towards a dialogic learning culture, constituted by collaborative communication behaviors, authentic leadership, and the use of social Information and Communication Technologies (ICTs).

E-Governance and Natural Hazards in Mozambique

2015 ◽  
pp. 253-268 ◽  
Author(s):  
Avelino Mondlane ◽  
Karin Hasson ◽  
Oliver Popov
Keyword(s):  
Decision Making ◽  
Strategic Planning ◽  
Information And Communication Technologies ◽  
Local Governments ◽  
Best Practice ◽  
Good Governance ◽  
Communication Technologies ◽  
Information And Communication ◽  
Decision Making Processes ◽  
The Impact

Strategic planning is a decisive process toward sustainable development for any organization. Mozambique has developed many tools toward good governance, among which Poverty Alleviation Strategy Paper (PARPA) is an umbrella. PARPA includes different key decisive segments of society, particularly the Information and Communication Technologies (ICTs) as the pool for development. This chapter investigates to what extent e-Governance, particularly the development of strategies based on ICTs, can contribute to minimize the impact of floods at local governments by addressing best practice and decision-making process. The authors address backcasting methodology as an approach to consider in a participatory strategic planning for long-term decision-making processes. They use Chókwe District as a showcase where e-governance has an impact in mitigating and preventing the impact of floods.

ICT Investments and Management for Organizations

2014 ◽  
pp. 544-560
Author(s):  
Georgios N. Angelou ◽  
Anastasios A. Economides
Keyword(s):  
Decision Making ◽  
Real Options ◽  
Information And Communication Technologies ◽  
Business Strategy ◽  
Communication Technologies ◽  
Qualitative Modeling ◽  
Balance Scorecard ◽  
Cost Benefits ◽  
Information And Communication ◽  
Decision Making Model

Developing the Information and Communication Technologies (ICT) strategy that supports the overall organization's business strategy is critical for generating business value. Recognizing the inadequacy of traditional quantitative cost-benefits analysis for evaluating and managing ICT investments, researchers suggest multi-criteria analysis, integrating quantitative and qualitative modeling. This chapter introduces the Balance Scorecard (BS) decision analysis framework and combines it with Real Options (ROs) analysis, in a qualitative and quantitative perspective, for modeling the business flexibility as well as for evaluating and controlling the ICT investments strategy. The multi-criteria ROs modeling applies to all perspectives of the BS framework providing a holistic decision-making model for ICT business.

Librarians, Records Managers, and E-Government

2012 ◽  
pp. 1148-1164
Author(s):  
Cathrine T. Nengomasha
Keyword(s):  
Decision Making ◽  
Information And Communication Technologies ◽  
Information Literacy ◽  
Communication Technologies ◽  
Access To Information ◽  
Traditional Role ◽  
Information And Communication ◽  
The Government ◽  
Modern Technologies

Governments have turned to the use of information and communication technologies with the aim of improving service delivery, encouraging citizens in the decision making process, and enhancing accountability, transparency, and effectiveness. Effective inclusive participation of citizens in the government of their country requires access to information through modern technologies. Access to information is vital for transparency, accountability, participation, and the rule of law – all hallmarks of democratic governance. This chapter looks at the role of librarians and records managers in promoting e-government. Their traditional role of collecting, organizing, preserving, and disseminating information places them in a very significant position in e-governance implementation. However, in an electronic environment, they face a number of challenges which include economic, technological, and information literacy. The role played by these professionals, and the challenges each meet are discussed. Some recommendations are provided to enhance the role of these professionals in e-government implementation.

The Transformation of the Public Administration in the Multi-Level Governance Era

2019 ◽  
pp. 23-51
Author(s):  
Elif Yucebas
Keyword(s):  
Developing Countries ◽  
Public Administration ◽  
Information And Communication Technologies ◽  
Information Technologies ◽  
Communication Technologies ◽  
Multilevel Governance ◽  
Public Administration Reform ◽  
Information And Communication ◽  
Restructuring Process ◽  
Transfer Of Information

The speed of transformation and development in information and communication technologies is an important fact triggering the restructuring process of public administration. The developing countries have become integrated into this process through public administration reform methods presented by international institutions. Transfer of information and communication technologies have become important for modernizing public administration organizations of developing countries and adapting them to the global system. In multilevel governance, use and implementation of the information technologies enabling network structuring between institutions have a particular importance. In this sense, the purpose of this study is to present the process followed by Turkey for adapting information and communication technologies to public administration organization and provision of public services in the frame of a multilevel governance approach.

E-Government Implementation in Belgium and its Link with the European Dimension

2012 ◽  
pp. 65-85
Author(s):  
Frank Leyman
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
European Countries ◽  
Electronic Government ◽  
Public Governance ◽  
Core Element ◽  
The Core ◽  
Information And Communication ◽  
User Centric ◽  
Federal Public Service

Information and communication technologies have become the core element of managerial reform, and electronic government (e-government) has played an extremely important part in public governance. With respect to availability of e-services for businesses and citizens, Belgium has considerably improved its position in international benchmarks. Belgium has increasingly focused on reducing administrative burden, developing cross-boundary collaboration, and achieving many important user-related goals. This chapter describes the development of The Federal Public Service for ICT (FEDICT), and its various modules and functions in details. In addition, it discusses how FEDICT helps to reach the goal of a user-centric and cross-boundary e-government in Belgium, and its relationship with other European countries.

E-Justice in Spain

E-Justice ◽  
2010 ◽  
pp. 98-116
Author(s):  
Agustí Cerrillo I Martínez
Keyword(s):  
Decision Making ◽  
Information Management ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Institutional Framework ◽  
Administration Of Justice ◽  
Information And Communication ◽  
Internal Operations ◽  
The Impact

Administration of justice is adding information and communication technologies in its internal operations and its relations both with judicial operators and citizens in Spain. The chapter describes the Spanish institutional framework characterized by the plurality of actors with competences in the administration of justice and the lack of mechanisms of coordination among them. Then, it sets out the different applications of ICTs within administration of justice, classified into four categories: treatment of information, management of judicial files, relations between judicial operators, and decision making. The analysis of such applications focuses on Spanish administration of justice. The chapter finally shows the impact of Spanish institutional framework of justice in the development of e-justice.

Sign in / Sign up

Export Citation Format

Share Document