scholarly journals ANALISIS FAKTOR PENENTU KEPUASAN KERJA KARYAWAN DAN DAMPAKNYA TERHADAP PELAYANAN PUBLIK PADA RUMAH SAKIT DI KABUPATEN JEMBRANA

Author(s):  
Ni Putu Lilyana ◽  
Nyoman Djinar Setiawina

Hospitals as one of the health facilities that provide health services to the community have a very strategic role in accelerating the improvement of public health status. Therefore, hospitals are required to provide quality services in accordance with established standards and can reach all levels of society.This study aims to analyze organizational culture, leadership, motivation and employee job satisfaction influence on hospital public service, and analyze employee job satisfaction can mediate between organizational culture, leadership, and motivation to public service of hospital through job satisfaction of hospital employee in Regency Jembrana, analyzed by partial least square (PLS). The location of the research was conducted in Jembrana District. The type of data used in this study is quantitative and qualitative. Sources of data used in this study is the primary data from the results of questionnaires to respondents.The result of analysis shows that organizational culture and motivation directly have a positive and significant effect on employee job satisfaction, while leadership has no significant effect to the work satisfaction of hospital employees. Leadership, motivation, and job satisfaction of employees directly have a positive and significant impact on public services, but organizational culture has no significant effect on hospital public services. Employee job satisfaction mediates significantly the influence of organizational culture and motivation on public services, but mediates insignificantly the influence of leadership on public service hospitals in Jembrana District. It is recommended that hospital management in Jembrana District need to provide leadership training.

2021 ◽  
Vol 1 (6) ◽  
pp. 45-52
Author(s):  
Agus Arijanto

The study aims to analyze the influence of Transformational Leadership, Organizational Culture, and Organizational Commitment on the Job Satisfaction. The research object is a sample used as many as 90 employees of PT. Heriromadiali, calculated based on the use of saturated samples. Method of collecting data using survey method, with research instrument is questionnaire. The characteristic analysis method of respondents uses the Statistical Package for the Social Sciences (SPSS) and data analysis methods using Partial Least Square (PLS). Research proves that the. Transformational Leadership has a positive and significant to Job Satisfaction. Organizational Culture have positive and significant effect on Job Satisfaction, and Organizational Commitment has a significant and positive effect on Employee Job Satisfaction in Small Medium Enterprise Automotive Services


2021 ◽  
Vol 2 (2) ◽  
pp. 087-098
Author(s):  
Noviardi Ferzi

How is the influence of leadership style and work environment on employee job satisfaction with organizational culture as a moderating variable at the PT WKS Jambi? This research uses quantitative methods. The data analysis used the structural-partial least square equation model. Eighty-four employees from each company plantation district were used as samples. The results showed that: 1). leadership style affects the work environment; 2). leadership style has a significant effect on organizational culture; 3). the work environment does not affect organizational culture; 4). organizational culture has a strong relationship with job satisfaction; 5). Leadership style does not affect job satisfaction; 6). the work environment does not affect job satisfaction; 7). through organizational culture, leadership style has a significant effect on job satisfaction; and 8. through organizational culture, the work environment does not significantly affect job satisfaction.


2018 ◽  
Vol 11 (8) ◽  
pp. 154
Author(s):  
Noermijati Noermijati ◽  
Ikhwan HS

Save Street Child (SSC) is a nonprofit organization in which its main activity is focused on the empowerment of the street children. This research aims at analyzing the effect of organizational culture on organizational commitment, analyzing the job satisfaction as the mediating variable of the organizational culture’s influence on the organizational commitment, and analyzing the volunteering tenure as the moderating variable of the organizational culture’s influence on the organizational commitment. This research involved all of 63 volunteers in SSC organization in Malang City as respondents. Closed questionnaires were used to collect the primary data. Further, the data were analyzed by using the PLS (Partial Least Square). The research results show that the organizational culture affects the job satisfaction, whereas the organizational culture does not have any influence on the organizational commitment. In addition, the job satisfaction influences the organizational commitment, and it also becomes the mediating variable of the influence of the organizational culture on the organizational commitment. The last finding also shows that the volunteering tenure is not the moderating variable of the organizational culture’s influence on the organizational commitment. This study is useful for understanding organizational culture, job satisfaction, and organizational commitment in nonprofit organizations.


2019 ◽  
Vol 3 (1) ◽  
pp. 15-27
Author(s):  
Muhamad Azis Firdaus

This study aims to analyze the direct and indirect effects of antecedent variables on employee engagement. The study involved 272 respondents from two regional companies in the water sector in the Bogor area. The study took place from April 2018 to May 2019. Analysis of the data used Structural Equation Modeling Partial Least Square (SEMPLS) on employee engagement variables as the first endogenous variable, employee job satisfaction as the second endogenous variable and as mediating variables, as well as organizational culture variables and work environment as an exogenous variable. The results showed that the organizational culture variables, directly and indirectly, did not have a significant effect on the endogenous variables of employee engagement. Exogenous variables of the work environment, directly and indirectly, have a positive and significant influence on the employee engagement variable. The implication of the results of this study is that the Regional Water Supply Company (PDAM) in the Bogor region needs to develop its work environment attributes that can improve employee job satisfaction. This needs to be done considering that employee job satisfaction will affect the degree of employee engagement.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hassan Al-Dhaafri ◽  
Mohammed Saleh Alosani

Purpose The purpose of this study is to study the collective effect of leadership, strategic planning and entrepreneurial organizational culture (EOC) on organizational excellence. Design/methodology/approach Using primary data obtained through a survey questionnaire, hypotheses have been developed for testing. Out of a total of 565 questionnaires, only 355 questionnaires were returned where data were collected from the Dubai police organization. The structural equation modelling (SEM) approach was used to analyse the collected data. Findings Statistical findings using SEM-partial least square confirmed the full mediating role of strategic planning as a mechanism between leadership and organizational excellence. In addition, the results reported a significant effect of leadership on strategic planning besides its impact on organizational excellence. Practical implications Results reported many valuable implications. The outcomes of this study have practical implications that will help managers, decision-makers and practitioners to consider the study’s variables to enhance the overall performance through achieving excellence. Originality/value The collective role of leadership, strategic planning, EOC and organizational excellence is studied as one of the most important empirical studies which bring original contribution to the existing body of knowledge.


Author(s):  
Febrial Eka ◽  
Herminingsih Anik

This study aims to analyze the effect of organizational communication and job satisfaction, on employee engagement and employee performance. The research data used are primary data derived from questionnaires and secondary data derived from company data. The sample method used is the nonprobability method. The population comes from all employees of PT. Abyor International which is still active in September 2019. The analytical method used in this study is the Partial Least Square (PLS) Structured Equation Model (SEM) using Smart PLS version 3.0. The results showed that organizational communication and job satisfaction had a positive and significant effect to employee engagement. Organizational communication and job satisfaction have no significant effect to employee performance. Employee engagement has a positive and significant effect to employee performance. Employee engagement becomes mediator for organizational communication and job satisfaction variables in influencing employee performance.


2017 ◽  
Vol 8 (1) ◽  
pp. 139
Author(s):  
Kusnendar Sutaryo ◽  
Dedi Purwana

The research aims to analyze the impact of leadership style and work environment to employee’s job satisfaction with organizational culture as moderating variable at balai kesehatan penerbangan Jakarta. the research used quantitative method. The data were analyzed using structural equation modeling-partial least square. 84 public services were used as samples, but 78 samples were given questionaire back. The research revealed that: a) leadership style has impact on work environment (0,549); b) leadership style influences significantly to organizational culture (0,454); c) work environment doesnot have impact on organizational culture (0,161); d) organizational culture has strong relation to job satisfaction (0,840); e) leadership style has not effect on job satisfaction (0,038); f) work environment has not influence on job satisfaction (0,037); g) throught organizational culture, leadership style hassignificant effect on job satisfaction (0,660); and h) throught organizational culture, work environment has not siginificant effect on job satisfaction (0,129).


2021 ◽  
Vol 3 (3) ◽  
pp. 853
Author(s):  
Valeria Kiky Tiomantara ◽  
I Gede Adiputra

This research is conducted with the aim of examining the effect of work environment and organizational culture on employee job satisfaction at Aston Hotel in Pontianak. The respondents used in this study are 100 samples of active hotel employees. The primary data in this study are collected from questionnaires distributed online via GoogleForm, then processed using the SmartPLS software version 3.3.3. The sampling technique is carried out by purposive sampling method. The results of this study indicate that the work environment and organizational culture have a significant influence on employee job satisfaction.Penelitian ini dilakukan dengan bertujuan untuk menguji pengaruh lingkungan kerja dan budaya organisasi terhadap kepuasan kerja karyawan Hotel Aston di Pontianak. Responden yang digunakan dalam penelitian ini sejumlah 100 sampel karyawan hotel yang aktif. Data primer pada penelitian ini dikumpulkan dari kuisioner yang disebarkan secara online melalui GoogleForm, kemudian diolah menggunakan bantuan software SmartPLS versi 3.3.3. Teknik pengambilan sampel dilakukan dengan metode purposive sampling. Hasil penelitian ini menunjukkan bahwa lingkungan kerja dan budaya organisasi memiliki pengaruh yang signifikan terhadap kepuasan kerja karyawan.


2020 ◽  
Vol 2 (3) ◽  
pp. 587
Author(s):  
Cynthia Dewi ◽  
Joyce Angelique Turangan

In this study there are 3 variables used, namely incentives, organizational culture, and organizational commitment. X1 = incentives, X2 = organizational culture, and Y = organizational commitment. Incentives in the form of rewards, awards or benefits provided to employees for their hard work given to the company, so that indirectly foster their loyalty to the company. While organizational culture is a belief in the values that are embraced, and trusted, which values are the guidelines for every employee of the organization in carrying out organizational activities. And for organizational commitment is where employees in this organization want to remain part of the organization's members and want to do anything to remain in the organization. the purpose of this study was to determine the effect of incentives and culture on organizational commitment. The data used in this study are primary data. and this research data is processed using PLS-SEM (Partial Least Square - Structural Equation Modeling). The choice of using PLS-SEM is because the sample used in the study was relatively small, namely 26 people. Which is because the population used in this study is small. The population consists of employees of PT. Rizky Indah Makmur. From the results of this study, the fact is that there is a positive influence between the incentives and organizational culture on organizational commitment.Pada penelitian ini terdapat 3 variabel yang digunakan yaitu insentif, budaya organisasi, dan komitmen organisasi. X1= insentif, X2= budaya organsisi, dan Y= komitmen organisasi. Insentif adalah berupa imbalan, penghargaan atau tunjangan yang diberikan kepada karyawan atas kerja keras mereka yang mereka berikan kepada perusahaan, agar mereka secara tidak langsung menumbuhkan loyalitas mereka kepada karyawan. Sedangkan budaya organisasi adalah kepercayaan yang dianut akan nilai-nilai yang dipercayai, yang mana nilainilai tersebut sebagai pedoman setiap karyawan organisasi dalam menjalankan kegiatan organisasi. Dan untuk komitmen organisasi adalah situasi dimana karyawan pada organisasi tersebut ingin tetap menjadi bagian dari anggota organisasi tersebut dan ingin melakukan apa pun agar tetap berada di dalam organisasi tersebut. Penelitian ini dilakukan dengan tujuan untuk mengetahui pengaruh insentif dan budaya organisasi terhadap komitmen organisasi. Data yang digunakan dalam penelitian ini merupakan data yang bersifat data primer. Yang mana data penelitian ini diolah menggunakan PLS-SEM (Partial Least Square - Structural Equation Modeling). Pemilihan penggunaan PLS-SEM dikarenakan sample yang digunakan dalam penelitian relatif kecil, yaitu 26 orang. Yang mana hal tersebut disebabkan karena populasi yang digunakan dalam penelitian ini kecil. Populasi tersebut terdiri dari karyawan-karyawan PT. Rizky Indah Makmur Dari hasil penelitian ini didapatkan bahwa terdapat pengaruh positif antara indentif dan budaya organisasi terhadap komitmen organisasi.


2020 ◽  
Vol 6 ◽  
pp. 116-130
Author(s):  
Purwadi ◽  
Dio Caisar Darma ◽  
Widya Febrianti ◽  
Dedy Mirwansyah

The purpose of the organization is to obtain maximum results and also pay attention to performance in the process of these objectives. The description of the research aims to explore the relationship between leadership and organizational culture on job satisfaction and employee performance. The independent variables of this research are leadership and organizational culture. Meanwhile, job satisfaction and performance are included in the dependent variable. This research was conducted at the Department of Transportation (Samarinda City) consisting of 83 respondents. Research is descriptive and quantitative. Data collection by questionnaire by testing the leadership and organizational culture on performance and moderated by the variable job satisfaction. Data analysis uses the Partial Least Square (PLS) technique. Empirical findings indicate that leadership and organizational culture have a positive and significant effect on job satisfaction. Leadership and organizational culture have a positive and significant impact on performance. On one hand, the results of the study also showed that job satisfaction had a negative and not significant effect on performance. Researchers who have a focus on the variables in this study, in order to be able to use the criteria for selecting more respondents and more detailed in the future.


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