The Relationship of Perceived CSR and OCB : Focused on the Dual Mediation Effect of Organizational Trust and Organizational Identification

2017 ◽  
Vol 20 (2) ◽  
pp. 97-134
Author(s):  
Hack-Soo Kim ◽  
Ji-Dae Kim ◽  
Sun-Dong Kwon ◽  
Young-Wook Song ◽  
Dal-Young Chun ◽  
...  
Keyword(s):  
Organizational Identification ◽  
Organizational Trust ◽  
Mediation Effect ◽  
Relationship Of ◽  
The Relationship

scholarly journals Modeling the Relationship Between Organizational Trust, Job Performance, Identity and Organizational Identification

2020 ◽  
Vol 12 (2) ◽  
pp. 1192-1206
Author(s):  
Sabahattin Tekingündüz ◽  
Emine Karabel ◽  
Aysu Zekioğlu ◽  
Seçil Ömür Sünbül
Keyword(s):  
Job Performance ◽  
Organizational Identification ◽  
Organizational Trust ◽  
The Relationship

A leader indeed is a leader in deed: The relationship of ethical leadership, person–organization fit, organizational trust, and extra-role service behavior

2019 ◽  
pp. 1-20 ◽  
Author(s):  
Gökhan Kerse
Keyword(s):  
Ethical Leadership ◽  
Organizational Trust ◽  
Public And Private ◽  
Service Behavior ◽  
Multi Level ◽  
Person Organization Fit ◽  
Relationship Of ◽  
The Relationship ◽  
Practical Implications

AbstractIn this study, the effect of ethical leadership on extra-role service behavior, and the role of person–organization fit and organizational trust on this effect were examined. A multi-level research model was established in the research and hypotheses were tested within this model. The data of this research study were obtained from 205 workers of two hospitals (public and private), in a certain province in Turkey. The obtained findings demonstrated that ethical leadership strengthened the trust in the organization both directly and over person–organization fit. Moreover, based on the findings, it was determined that ethical leadership increased extra-role service behavior by means of organizational trust. The theoretical and practical implications of all of the findings were discussed and evaluated in the context of national culture.

scholarly journals Mediating Effect of Customer Reliability in the Relationship of the Beauty Professionals' Communication Styles and the Intention to Revisit

2021 ◽  
Vol 27 (6) ◽  
pp. 1472-1481
Author(s):  
Jae-Rim Lee ◽  
Eun-Jun Park
Keyword(s):  
Regression Analysis ◽  
Mediating Effect ◽  
Mediation Effect ◽  
Communication Style ◽  
Communication Styles ◽  
Strategy Development ◽  
Essential Variable ◽  
Relationship Of ◽  
The Relationship ◽  
Intention To Revisit

This study aims to research the mediating effect of customer reliability in the relationship of the beauty professionals' communication styles and the intention to revisit to increase the reliability and revisitation of the customers who use beauty services. A self-administered survey with 23 questions related to general characteristics, communication styles, customer reliability, and intention to revisit was given to 413 customers. Through SPSS 20.0, frequency analysis, factor analysis, reliability analysis, regression analysis, and mediation regression analysis were performed. The result showed that communication style has 3 factors: cooperation type, control type, and professional type and that the customer reliability and the intention to revisit drew single factors, respectively. And all the effects of the beauty professionals' communication style on the customer reliability, the customer reliability on the intention to revisit, and the communication style on the intention to revisit appeared to have a positive effect. Also, the customer reliability showed the mediating effect in the relationship between cooperation type and the intention to revisit. And in the relationship of control type, professional type, and intention to revisit, by the full mediation effect, the customer reliability appeared to work as an essential variable in the relationship of communication style and intention to revisit. Based on this result, the author expects that this study can help expand the training for the communication style that fits the beauty service environment and create profits with the competitiveness reinforcement by the strategy development of proper service training and marketing for beauty professionals.

scholarly journals Transformational Changes and Sustainability: From the Perspective of Identity, Trust, Commitment, and Withdrawal

2019 ◽  
Vol 11 (11) ◽  
pp. 3159 ◽  
Author(s):  
Ambreen Malik ◽  
Muhammad Naseer Akhtar ◽  
Usman Talat ◽  
Kirk Chang
Keyword(s):  
Organizational Identification ◽  
Affective Commitment ◽  
Sustainable Change ◽  
Commitment To Change ◽  
Overall Justice ◽  
Withdrawal Behavior ◽  
Key Factor ◽  
Relationship Of ◽  
The Relationship

Drawing upon the psychology of sustainability, effective organizations can create a sense of belongingness for people, and successfully facilitate growth and development activities for both individuals as well as the organization itself. Extending the recommendations of Zappala, Toscano, and Licciardello, the current study considers a range of variables. The role of overall justice judgements and change favorableness are taken as predictors of affective commitment to change and exit-based withdrawal. The relationship is mediated by organizational identification and moderated by trust in organization. Overall, the results support the hypothesized relationships. Specifically, findings showed that both change favorableness and overall justice judgements are positively related to affective commitment to change and negatively related to exit-based withdrawal. Organizational identification mediates the relationships between overall justice judgements–affective commitment to change, change favorableness–affective commitment to change, and change favorableness–exit-based withdrawal, whilst trust in organizations moderated the direct relationship between overall justice judgements–affective commitment to change, and change favorableness–exit-based withdrawal. Furthermore, the indirect effect of trust in organizations positively moderated the relationship of overall justice judgements and change favorableness with affective commitment to change, and at the same time, it negatively moderated the relationship between change favorableness and exit-based withdrawal via organizational identification. Crucially, for practitioners, this brings trust of employees as a key factor that should be managed to ensure sustainable change. Both trust and identity appear important in improving commitment and lowering the exit-based withdrawal behavior of employees. Future recommendations, implications, and limitations are discussed.

The effect of emotional leadership and job security on employees' mental health

2021 ◽  
Vol 49 (12) ◽  
pp. 1-13
Author(s):  
Weijun Gu ◽  
Xiaochun Chen ◽  
Rui Zhang ◽  
Wensong Zhang
Keyword(s):  
Mental Health ◽  
Theoretical Model ◽  
Organizational Identification ◽  
High Technology ◽  
Moderated Mediation ◽  
Job Security ◽  
Mediation Effect ◽  
Emotional Leadership ◽  
The Impact ◽  
The Relationship

We examined the impact of emotional leadership on employees' mental health by establishing a cross-level theoretical model to test this relationship as a function of employees' sense of job security, selfdirected learning, and organizational identification. The research sample consisted of 304 employees of 10 high-technology companies in China. Results show that emotional leadership was positively associated with employees' mental health, and that job security mediated this relationship. Organizational identification and selfdirected learning positively moderated the relationship between job security and employees' mental health, resulting in a moderated mediation effect on the model. The conclusions of this study have implications for improving employees' mental health via interactions with emotional leaders.

scholarly journals The Effect of Corporate Philanthropy on Consumer Behavior: Open Innovation in the Operating Mechanism

2021 ◽  
Vol 7 (1) ◽  
pp. 100
Author(s):  
Ufera Idrees ◽  
Hira Aftab ◽  
Hamza Ahmad Qureshi ◽  
Mário Nuno Mata ◽  
José Moleiro Martins ◽  
...  
Keyword(s):  
Corporate Philanthropy ◽  
Positive Association ◽  
Vital Role ◽  
Mediation Effect ◽  
Willingness To Participate ◽  
Purchasing Intention ◽  
Patronage Behavior ◽  
The Operating Mechanism ◽  
Relationship Of ◽  
The Relationship

The aim of this study was to highlight the effect of corporate philanthropy (CP) on consumer patronage behavior. For this purpose, reciprocity was taken as the key mechanism which determines consumers’ willingness to participate in and buy goods or services of a company performing philanthropic activities. The moderating effect of trust and vicarious licensing was also studied. Considering the importance of CP to society and its residents, it is essential to recognize its effect on consumer patronage behavior. To accomplish this objective, data were collected from 340 respondents via a questionnaire. The results of this research revealed that reciprocity shows a statistically significantly positive association with both participation intention (R = 0.729, R2 = 0.531, p = 0.000, b = 0.740) and purchasing intention (R = 0.71, R2 = 0.534, p = 0.000, b = 0.878). Similarly, trust strengthens the relationship of reciprocity with both participation intention (b = 0.250) and purchasing intention (b = 0.310). However, vicarious licensing weakens the relationship of reciprocity with both participation intention (b = −0.175) and purchasing intention (b = −0.187). The mediation effect of participation intention was also examined in this study. The results of this research will contribute to the benefit of society, since philanthropy plays a vital role in society’s progress. The greater response of consumers towards companies performing philanthropic activities justifies the importance of CP.

Sign in / Sign up

Export Citation Format

Share Document