scholarly journals The mediator role of leader-member exchange in empirical test

2020 ◽  
Vol 13 (1) ◽  
pp. 127
Author(s):  
Abdul Haeba Ramli
Keyword(s):  
Job Satisfaction ◽  
Procedural Justice ◽  
Empirical Test ◽  
Leader Member Exchange ◽  
Cross Sectional ◽  
Private Companies ◽  
Intensive Training ◽  
Member Exchange ◽  
Mediator Role

<p>The purpose of this research is to determine the effect of procedural justice and leader-member exchange on job satisfaction. This is a cross-sectional research with data collected from 100 employees of private sector services using a questionnaire and analyzed with the Likert scale. The result showed the following (1) procedural justice has positive and significant effect on leader-member exchange, (2) leader-member exchange has a positive effect on job satisfaction, (3 procedural justice has a positive and significant effect on job satisfaction, and (4) leader-member exchange mediates the effect of procedural justice on job satisfaction. Therefore, private companies are encouraged to strengthen systems and work procedures that are fair to employees with positive impacts. In conclusion, companies need to provide intensive training for Leaders and supervisors to increase the potential and abilities of employees, thereby making them more enthusiastic, enterprising, happy, and diligent in carrying out their duties. </p>

scholarly journals The Moderating Role of Leader-Member Exchange on the Relationship between Emotional Labor with Job Satisfaction or Turnover Intention

2016 ◽  
Vol 11 (12) ◽  
pp. 83 ◽  
Author(s):  
Hakan Turgut ◽  
Ismail Tokmak ◽  
M. Fikret Ates
Keyword(s):  
Job Satisfaction ◽  
Emotional Labor ◽  
Turnover Intention ◽  
Leader Member Exchange ◽  
Member Exchange ◽  
Relationship Of ◽  
The Relationship ◽  
Emotional Dilemmas ◽  
Moderating Role

<p>It is known in the business world that employees’ display of emotional labor in their relations with customers contributes to the success of the organization. Therefore, the aim of this study is to find out how the emotional dilemmas that employees experience affect their perceptions on job satisfaction and turnover intention and whether leader-member exchange has a moderating role on these relationships. In this respect, we performed a survey on the 371 employees of a company in Turkey. We used the scale developed by Diefendorff et al. (2005) to test emotional labor; the scale developed by Scandura and Graen (1984) to test leader-member exchange; the scale developed by Chen et al. (2009) to test job satisfaction and the scale developed by Scott et al. (1999) to test turnover intention. The all scales were measured valid and reliable for this sample group. In the hierarchical regression analyses, done to test the hypotheses, all variables were included in the model. According to the findings, emotional labor has a significant and positive direct effect on turnover intention and it has a significant and negative direct effect on job satisfaction. All these results taken into consideration, it was confirmed that when emotional labor increases, turnover intention also increases, and job satisfaction decreases. Furthermore, the moderating role of leader-member exchange between the relationship of emotional labor and turnover intention wasn’t approved; however, its moderating role between the relationship of emotional labor and job satisfaction was approved. To sum up, it is estimated that performing emotional labor is inevitable for organizational success and it is essential to develop new methods in order to prevent the negativities resulting from emotional dilemmas.</p>

scholarly journals Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja Karyawan

2017 ◽  
Vol 3 (1) ◽  
pp. 62
Author(s):  
Rizka Nurhasti Agusta Harahap ◽  
Sholihati Amalia
Keyword(s):  
Job Satisfaction ◽  
Descriptive Analysis ◽  
Analytic Method ◽  
Leader Member Exchange ◽  
Test Results ◽  
Simple Linear Regression ◽  
Cross Sectional ◽  
Employee Job Satisfaction ◽  
Regression Test ◽  
Member Exchange

This research aims to determine the influence of leader member exchange to employee job satisfaction in PT Sandy Globalindo. Leader-member exchange is variable (X) and job satisfaction is a variable (Y). The research method that used is the analytic method with cross sectional approach. The sample in this research is 101 employees. Descriptive analysis showed that the leader-member exchange in PT Sandy Globalindo in the category enough with a mean of 2.91 and job satisfaction of employees at PT Sandy Globalindo in the category enough with a mean of 3.04. Simple linear regression test results indicate that the variable leader-member exchange impact of 38.2% on job satisfaction while amounting to 61.8% of job satisfaction influenced by other things that are not explained in this research. Therefore, it can be concluded that there is a significant influence of leader-member exchange to employee job satisfaction in PT Sandy Globalindo.

Investigating the role of leader-member exchange for goal commitment in system implementation

2020 ◽  
Vol 33 (6) ◽  
pp. 1555-1573
Author(s):  
Yujong Hwang ◽  
Soyean Kim ◽  
Donghee Shin
Keyword(s):  
Empirical Test ◽  
Goal Commitment ◽  
Partial Least Square ◽  
Least Square ◽  
Leader Member Exchange ◽  
System Implementation ◽  
Content Type ◽  
Member Exchange ◽  
Major Attention

PurposeAlthough Leader-Member Exchange (LMX) has been studied within the domain of organizational psychology, it has not received major attention from information systems literature and researchers. Drawing on LMX theory and the theory of reasoned interaction, this study investigates the roles of LMX, individual member's attitude toward system adoption, supervisor influence and goal commitment on mandatory system implementation. Specifically, our model investigates the moderating role of LMX and how it can be interpreted for an individual member's system adoption in an organization.Design/methodology/approachPartial least square (PLS) technique with the field survey of 148 participants was used for this analysis.FindingsThe empirical test results in the field setting show that attitude and supervisor influence positively affect goal commitment in the system implementation. Furthermore, LMX is a significant moderator between attitude and goal commitment within organizations, but this moderating effect is not valid in the relationship between supervisor influence and goal commitment since it is a more complex process influenced by variables other than supervisor influence.Originality/valueThe results showed that the model in this research has high explanatory and predictive power and is valuable in offering insights and guidance for implementers initiating technology-related changes within organizations.

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