Identifying Tourists as Stakeholders in Destination Marketing Cooperation:

2021 ◽  
Vol 39 (10) ◽  
Author(s):  
Yexinghan Hu ◽  
Nor Zafir Bt. Md. Salleh

Recent studies began to notice the significance of taking tourists into destination stakeholders, because the essence of destination is the primary place for tourist consumption. With empirical experience from a case study in Jing-Jin-Ji region, China, this paper classifies tourists’ stakeholder type as Dominant Stakeholders in destination marketing cooperation within Mitchell’s salience theory’ typology according to their salience attributes of legitimacy and urgency. Then, to explore factors influencing the success of cooperation from tourist stakeholder’s perspective, this paper analyzes tourist flow changes responding to the progress of destination marketing cooperation, and further understands these factors with the support of interviews with tourist’s group and other critical stakeholders. Finally, three major factors are found including the priority of tourism industry to destination governments, the priority of tourism cooperation to destination marketing organizations, and involvement of tourism enterprises in cooperation.

2013 ◽  
Vol 3 (6) ◽  
pp. 1507-1510 ◽  
Author(s):  
Hamid Bagheri ◽  
Masoud Hassanabadi ◽  
Fatemeh Isapour ◽  
Hamed Asgari

2019 ◽  
Vol 11 (5) ◽  
pp. 552-565 ◽  
Author(s):  
Guillaume Avond ◽  
Chaarani Bacari ◽  
Isabelle Limea ◽  
Hugues Seraphin ◽  
Vanessa Gowreesunkar ◽  
...  

Purpose This paper aims to evaluate the “Janus-faced” character and causes of overtourism to propose recommendations to tackle such a phenomenon. Design/methodology/approach A case study analysis approach is adopted for this study. Studies of practitioners are presented and reflected upon with reference to academic literature on overtourism. Findings The study presents practical examples from Haiti, Nicaragua and Zanzibar. Tourism practitioners’ studies on overtourism are presented and general recommendations on tackling overtourism are proposed. Research limitations/implications This study will be of interest to tourism practitioners and Destination Marketing Organisations (DMOs) worldwide who seek understanding of the overtourism phenomenon and the associated negative impacts. The study provides useful recommendations that can be used in similar situations of overtourism. Originality/value The paper extends understanding of overtourism causes and consequences. While overtourism is generally looked at from impact studies, this paper argues the urgent need for solutions to tackle the phenomenon.


2021 ◽  
Vol 13 (17) ◽  
pp. 9602
Author(s):  
Gergő Thalmeiner ◽  
Sándor Gáspár ◽  
Ákos Barta ◽  
Zoltán Zéman

The aim of the study is to create a performance evaluation controlling model to evaluate the performance of tourism enterprises as a function of the economic effects of COVID-19. As a result of the significant change in demand resulting from the economic environment, expectations and cyclicality caused by the pandemic, the assessment of organization performance has become subjective. Under these changed environmental conditions, most of the methods used by tourism companies to evaluate performance are not effective enough. In our research, we illustrated a controlling model based on fuzzy logic through a case study. By applying the model, it becomes possible to evaluate project-oriented tourism organizations according to different standardized norms. Our model considers the subjectivity derived from measurability and goal setting. We point out that the performance of organizations operating in the tourism industry significantly influenced by COVID-19 can be subjectively assessed during the pandemic period and thus depends on the analytical context. By evaluating the performance of tourism organizations along internal organizational goals, more relevant information content and more informed managerial decision support can be achieved.


Author(s):  
I.V BARASHOK ◽  
◽  
L.L RUDENKO ◽  

Nature of tourism presupposes meeting the needs of producers, consumers and the entire society based on trust. The phenomenon of trust in the sphere of tourism is only being established in the process of formation of tourism as a socio economic phenomenon, whose tangible forms started to be perceived only early in the twentieth century. Ever changing and unpredictable market factors influencing the functioning of tourism enterprises sharpen the problem of trust. Besides, the role of trust is becoming dominant in the periods of crisis as far as trust plays an essential role in the development and recovery of sales and travels. This paves the way to our interest to actualization of trust in the sphere of tourism. The first part of this research overviews publications of foreign and Russian authors with view to receiving a complex knowledge about trust phenomenon. In the second part of it when looking into academic and empirical researches we discovered peculiarities of trust in tourism and formulated the author's understanding of trust. The purpose of this research is to make the contents analysis of foreign and Russian publications and get a complex knowledge about phenomenon of trust as a polymeric construct integrating social, economic and psychological aspects.


Economies ◽  
2021 ◽  
Vol 9 (4) ◽  
pp. 172
Author(s):  
Da Van Huynh ◽  
Thuy Thi Kim Truong ◽  
Long Hai Duong ◽  
Nhan Trong Nguyen ◽  
Giang Vu Huong Dao ◽  
...  

The COVID-19 pandemic has generally destroyed the global tourism industry and threatened the recovery of destinations in developing countries facing more challenges from increasingly serious waves of the pandemic. Although many studies have attempted to measure the general impacts of COVID-19, very little research has been conducted to assess its overall impact on specific tourism destinations throughout many waves of the pandemic. This research aims to explore how a tourism economy in a developing country context has been damaged after many waves of COVID-19. A typical emerging city in Vietnam experiencing three waves of the COVID-19 pandemic was selected as a case study. The study recruited 40 representatives of tourism-related organizations for in-depth interviews, while 280 questionnaires were distributed to participants from different tourism organizations. The findings indicate that the majority of tourism businesses in the examined case study seriously suffered from the pandemic, and very few tourism-related enterprises were able to recover after the first wave of infection. Unfortunately, the tourism business sectors were found to be on the brink of bankruptcy or facing permanent shutdown after the third wave. All tourism enterprises generally appeared to experience a sharp drop in the number of customers, tourism revenue, service facilities and exploitation, as well as employee downsizing, but the degree of downturn differed among the examined enterprises. Among the tourism enterprises, travel agencies and the accommodation sector were found to suffer the greatest economic losses compared to other stakeholders. In general, the COVID-19 pandemic’s impact on the tourism business in Vietnam is a big concern, which may require a timely economic policy response and financial scheme to better support local enterprises in coping with the challenges during post-pandemic recovery.


Author(s):  
V.I. Karyuk

The comparative characteristics of the definitions of «attractiveness of tourism» and «competitiveness of tourism» in the context of revealing the essence of economic approach to this concept have been made; determined the level of tourism attractiveness in Ukraine by analyzing the dynamics of the tourism competitiveness index; the necessity of introducing innovations into the tourism business is substantiated and the main types of innovations in tourism are identified; the factors influencing the competitiveness of tourist complexes, as well as the bases for elaboration of a complex concept of enhancing the competitiveness of tourism enterprises are highlighted; prospects for the development of domestic tourism business and the main directions of innovations in the tourism industry are determined. The purpose of the article is to investigate the essence of the concept of "attractiveness of tourism" and its relationship with the level of competitiveness of the country, as well as to determine the impact of innovative factors on the development of tourism business in Ukraine to improve and enhance the attractiveness of national tourism. The methodological basis of the article is general theoretical and specific research methods, in particular, the method of logical generalization (logical-dialectical) for revealing the essence and content of the category "attractiveness of tourism"; the method of scientific abstraction in substantiating the essence of the concept of "innovation in the tourism business"; graphoanalytical method for analysis, comparison and visualization of dynamics of the competitiveness index in tourism and travel of Ukraine in comparison with other European countries; systematic and integrated approaches - to substantiate types of innovations in tourism, to determine the main directions of development of competitiveness of domestic tourism.


2020 ◽  
Vol 8 (9) ◽  
pp. 641 ◽  
Author(s):  
Chien-Chung Yuan ◽  
Rong-Her Chiu ◽  
Cunqiang Cai

This study investigated the factors influencing the implementation of a port state control (PSC) system. The analytical hierarchy process (AHP) was employed to develop a framework including 4 dimensions and 14 factors for assessing the priority of the major factors and subfactors. An expert questionnaire was conducted in Taiwan. The priority levels of the factors in influencing PSC operation are presented herein. In addition, conclusions were derived from an empirical case study of Taiwan. Some challenges are also discussed to reveal the common problems and special difficulties faced by independent PSC regimes that remain excluded from regional memoranda of understanding.


2021 ◽  
Vol 10 (1) ◽  
pp. 99-119
Author(s):  
Rohayati Paidi ◽  
Mohd Najmuddin Suki ◽  
Md Nasrudin Md Akhir ◽  
Geetha Govindasamy ◽  
Siti Fatimah Abdul Halim

According to the data published by JTB Tourism Research & Consulting Co., for the period beginning 1990 until 2019, the growth rate of inbound tourism in Japan has shown a steady increase which resulted in an average of 11.5% every year. This encouraging development was the result of the full-fledged ‘‘Inbound Tourism Initiative’’ campaign launched in 2003, which originally aimed at attracting 10 million foreign tourists to Japan in 2010. However, it is undeniable that there were so many challenges Japan had to overcome alongside that process due to problems that arise out of things beyond control such as natural disasters and epidemics. This article discusses in detail the volatile situation plaguing the inbound tourism industry in Japan. Analyzing from one single perspective that is why people would or would not travel to Japan, this paper seeks to observe how Japan managed to realize the inbound tourism rebound after disasters and epidemics. By employing secondary data analysis, this effort aims to present data about the determinants and factors influencing inbound tourism to Japan from as many countries as possible. This work will then examine in depth the challenges and opportunities that Japan might need to deal with in addressing the impact of COVID-19 on inbound tourism by taking Malaysia as a case study.


2017 ◽  
Vol 76 (4) ◽  
Author(s):  
Changyong Wang ◽  
Shiguo Lin ◽  
Yaqiong Wei ◽  
Yi Zhou ◽  
Hailiang Chang ◽  
...  

Sign in / Sign up

Export Citation Format

Share Document