scholarly journals A Conceptual Study of Proposing a Model to Use Robots in Hospitality Industry based on the Empirical Evidences

2021 ◽  
Vol 6 (1) ◽  
pp. 830-841
Author(s):  
Dimitrios Belias ◽  
Labros Vasiliadis
2020 ◽  
Vol 7 (2) ◽  
pp. 63-73
Author(s):  
Rahul Mehta

Purpose of study: The purpose of this conceptual study is to develop a more better understanding of hospitality One of the oldest profession known over time. Methodology: This article is based on a conceptual study of the various definitions and sectors of the hospitality sector. This article also presents the various studies by different researchers and presents how a variety of researchers have classified hospitality in their studies. Main Findings:  This study has provided a new understanding of the hospitality industry and the various sectors associated with it. Social Implications/Applications: This case study is a conceptual study done to define and understand the concept of hospitality in a much better perspective and it can help researchers from varied realms of hospitality to have much valuable insights of this term. Originality: Hospitality has been defined by many researchers in many perspectives. This study has been done with a rigorous literature review then defined the term in a combination which has all aspects related to it. The study has then been supported by a case study of an eco-friendly resort- The Karma Lakelands. This study has been done to understand, explore and extend the basic principles of hospitality and the role of interior designing in it.


2021 ◽  
Vol 12 (1) ◽  
pp. 196
Author(s):  
Wieslaw URBAN ◽  
Krzysztof ŁUKASZEWICZ

The circumstances of the Covid-19 pandemic established new conditions for the hospitality industry, pandemic restrictions precluded full provision of leisure services. The study aims to identify technological concepts that could noticeably support the industry in dealing with pandemic restrictions while allowing guests take advantage of hospitality services. This is a conceptual study based on comprehensive review of the scientific literature and secondary sources, supported by the creative methodology. Twelve technological device concepts are elaborated, then evaluated, how they support pandemic-related restrictions and affect customer experience. Proposed concepts are aiming at the state of the art and beyond. The study mainly contributes with technological conceptualizations conceivably inspiring further developments favorable to the hospitality industry, particularly in pandemic time. The study presents a value co-creation analysis of the device concepts, several conclusions referring to the implementation of technologies in the hospitality industry are drawn up. One of the conclusions is that the current pandemic situation brings an opportunity to move toward the Industry 4.0 transformation. The study concerns a wider problem of technological changes than just pandemic restrictions.


Author(s):  
Daniel Marco - Stefan Kleber ◽  
Tatjana Volkova

Purpose of this conceptual study is the identification and analysis of key success factors to increase value proposition based on design thinking of hotel executives and value co-creation with customers in the hospitality industry. Globalized dynamic markets and ever-changing customer needs and demands require ongoing experimentation and communication to steadily identify customer needs and wants in order to adjust products and services to ensure an increase of value proposition. In this research article, the two-fold role of customers and hotel executives in value co-creation processes leading to an identification of key success factors of value proposition increase is analyzed. The article emphasizes the essential role of customers as contributors to value co-creation processes and hotel executives as contributors to the creation and delivery of value proposition. Superior value proposition can be achieved by understanding actual needs and demands of customers based on design thinking and comparing them to value proposition elements that are perceived as being important by customers. Following this approach, key success factors for enhancing value proposition are analyzed.


2013 ◽  
Vol 133 (4) ◽  
pp. 350-357 ◽  
Author(s):  
Hiroaki Sugihara ◽  
Akihiro Ogawa ◽  
Manabu Kuramoto ◽  
Fumio Ishikawa ◽  
Hideo Yata ◽  
...  

2020 ◽  
Vol 65 (1) ◽  
pp. 17-26
Author(s):  
Gergely Olt ◽  
Adrienne Csizmady

AbstractThe growth of the tourism and hospitality industry played an important role in the gentrification of the post-socialist city of Budapest. Although disinvestment was present, reinvestment was moderate for decades after 1989. Privatisation of individual tenancies and the consequent fragmented ownership structure of heritage buildings made refurbishment and reinvestment less profitable. Because of local contextual factors and global changes in consumption habits, the function of the dilapidated 19th century housing stock transformed in the 2000s, and the residential neighbourhood which was the subject of the research turned into the so called ‘party district’. The process was followed in our ongoing field research. The functional change made possible speculative investment in inner city housing and played a major role in the commodification of the disinvested housing stock.


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