scholarly journals Moving beyond showcasing: The five faces of leadership in smart city transformation

2020 ◽  
Author(s):  
Jocelyn Cranefield ◽  
J Pries-Heje

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The smart city concept is used as tool by local and municipal governments to deliver benefits relating to people, government, economy, mobility, environment and living. By embedding technologies and the internet of things in the city's infrastructure, smart cities aim to generate insights that drive local improvements and accrue to a global level. The smart city is also viewed as a transformative lever for government. As cities move beyond smart city pilot showcasing projects, they face the challenge of embedding smart city initiatives in business-as-usual. Despite ambitious goals and high stakes, little is known about the work that leaders perform in undertaking this transformation. This study explored the leadership practice of smart city leaders in Denmark, Holland, USA, Australia and New Zealand. We focus on how leaders drive transformation from showcasing to becoming a sustainable smart city, and the challenges faced. As result we present a framework of six barriers to overcome and five enacted leadership roles to transform the city of today to a future sustainable smart city. We use institutional logics as a lens to discuss and explain the challenges faced by city leaders and their critical role as innovation agents and boundary spanners in smart city transformation.

2020 ◽  
Author(s):  
Jocelyn Cranefield ◽  
J Pries-Heje

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The smart city concept is used as tool by local and municipal governments to deliver benefits relating to people, government, economy, mobility, environment and living. By embedding technologies and the internet of things in the city's infrastructure, smart cities aim to generate insights that drive local improvements and accrue to a global level. The smart city is also viewed as a transformative lever for government. As cities move beyond smart city pilot showcasing projects, they face the challenge of embedding smart city initiatives in business-as-usual. Despite ambitious goals and high stakes, little is known about the work that leaders perform in undertaking this transformation. This study explored the leadership practice of smart city leaders in Denmark, Holland, USA, Australia and New Zealand. We focus on how leaders drive transformation from showcasing to becoming a sustainable smart city, and the challenges faced. As result we present a framework of six barriers to overcome and five enacted leadership roles to transform the city of today to a future sustainable smart city. We use institutional logics as a lens to discuss and explain the challenges faced by city leaders and their critical role as innovation agents and boundary spanners in smart city transformation.


2020 ◽  
Author(s):  
Jocelyn Cranefield ◽  
J Pries-Heje

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The smart city concept is used as tool by local and municipal governments to deliver benefits relating to people, government, economy, mobility, environment and living. By embedding technologies and the internet of things in the city's infrastructure, smart cities aim to generate insights that drive local improvements and accrue to a global level. The smart city is also viewed as a transformative lever for government. As cities move beyond smart city pilot showcasing projects, they face the challenge of embedding smart city initiatives in business-as-usual. Despite ambitious goals and high stakes, little is known about the work that leaders perform in undertaking this transformation. This study explored the leadership practice of smart city leaders in Denmark, Holland, USA, Australia and New Zealand. We focus on how leaders drive transformation from showcasing to becoming a sustainable smart city, and the challenges faced. As result we present a framework of six barriers to overcome and five enacted leadership roles to transform the city of today to a future sustainable smart city. We use institutional logics as a lens to discuss and explain the challenges faced by city leaders and their critical role as innovation agents and boundary spanners in smart city transformation.


2020 ◽  
Author(s):  
Jocelyn Cranefield ◽  
J Pries-Heje

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The smart city concept is used as tool by local and municipal governments to deliver benefits relating to people, government, economy, mobility, environment and living. By embedding technologies and the internet of things in the city's infrastructure, smart cities aim to generate insights that drive local improvements and accrue to a global level. The smart city is also viewed as a transformative lever for government. As cities move beyond smart city pilot showcasing projects, they face the challenge of embedding smart city initiatives in business-as-usual. Despite ambitious goals and high stakes, little is known about the work that leaders perform in undertaking this transformation. This study explored the leadership practice of smart city leaders in Denmark, Holland, USA, Australia and New Zealand. We focus on how leaders drive transformation from showcasing to becoming a sustainable smart city, and the challenges faced. As result we present a framework of six barriers to overcome and five enacted leadership roles to transform the city of today to a future sustainable smart city. We use institutional logics as a lens to discuss and explain the challenges faced by city leaders and their critical role as innovation agents and boundary spanners in smart city transformation.


2017 ◽  
Vol 14 (1) ◽  
pp. 118-128
Author(s):  
Jason Cohen ◽  
Judy Backhouse ◽  
Omar Ally

Young people are important to cities, bringing skills and energy and contributing to economic activity. New technologies have led to the idea of a smart city as a framework for city management. Smart cities are developed from the top-down through government programmes, but also from the bottom-up by residents as technologies facilitate participation in developing new forms of city services. Young people are uniquely positioned to contribute to bottom-up smart city projects. Few diagnostic tools exist to guide city authorities on how to prioritise city service provision. A starting point is to understand how the youth value city services. This study surveys young people in Braamfontein, Johannesburg, and conducts an importance-performance analysis to identify which city services are well regarded and where the city should focus efforts and resources. The results show that Smart city initiatives that would most increase the satisfaction of youths in Braamfontein  include wireless connectivity, tools to track public transport  and  information  on city events. These  results  identify  city services that are valued by young people, highlighting services that young people could participate in providing. The importance-performance analysis can assist the city to direct effort and scarce resources effectively.


Smart Cities ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 819-839
Author(s):  
Luís B. Elvas ◽  
Bruno Miguel Mataloto ◽  
Ana Lúcia Martins ◽  
João C. Ferreira

The smart city concept, in which data from different systems are available, contains a multitude of critical infrastructures. This data availability opens new research opportunities in the study of the interdependency between those critical infrastructures and cascading effects solutions and focuses on the smart city as a network of critical infrastructures. This paper proposes an integrated resilience system linking interconnected critical infrastructures in a smart city to improve disaster resilience. A data-driven approach is considered, using artificial intelligence and methods to minimize cascading effects and the destruction of failing critical infrastructures and their components (at a city level). The proposed approach allows rapid recovery of infrastructures’ service performance levels after disasters while keeping the coverage of the assessment of risks, prevention, detection, response, and mitigation of consequences. The proposed approach has the originality and the practical implication of providing a decision support system that handles the infrastructures that will support the city disaster management system—make the city prepare, adapt, absorb, respond, and recover from disasters by taking advantage of the interconnections between its various critical infrastructures to increase the overall resilience capacity. The city of Lisbon (Portugal) is used as a case to show the practical application of the approach.


2021 ◽  
Vol 11 (22) ◽  
pp. 10712
Author(s):  
Wilson Nieto Bernal ◽  
Keryn Lorena García Espitaleta

The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.


2021 ◽  
pp. 237-252
Author(s):  
Elena Laudante

The paper focuses on the importance of robotics and artificial intelligence inside of the new urban contexts in which it is possible to consider and enhance the different dimensions of quality of life such as safety and health, environmental quality, social connection and civic participation. Smart technologies help cities to meet the new challenges of society, thus making them more livable, attractive and responsive in order to plan and to improve the city of the future. In accordance with the Agenda 2030 Program for sustainable development that intends the inclusive, safe, resilient and sustainable city, the direction of growth and prosperity of urban environments is pursued by optimizing the use of resources and respecting the environment. In the current society, robotic technology is proposed as a tool for innovation and evolution in urban as well as industrial and domestic contexts. On the one hand the users-citizens who participate dynamically in the activities and on the other the new technological systems integrated in the urban fabric. Existing urban systems that are “amplified” of artificial and digital intelligence and give life to smart cities, physical places that allow new forms of coexistence between humans and robots in order to implement the level of quality of life and define “human centered” innovative solutions and services thus responding to the particular needs of people in an effective and dynamic way. The current city goes beyond the definition of smart city. In fact, as said by Carlo Ratti, it becomes a "senseable city", a city capable of feeling but also sensitive and capable of responding to citizens who define the overall performance of the city. The multidisciplinary approach through the dialogue between designers, architects, engineers and urban planners will allow to face the new challenges through the dynamics of robot integration in the urban landscape. The cities of the future, in fact, will be pervaded by autonomous driving vehicles, robotized delivery systems and light transport solutions, in response to the new concept of smart mobility, on a human scale, shared and connected mobility in order to improve management and control of the digitized and smart city. Automation at constant rates as the keystone for urban futures and new models of innovative society. Through the identification of representative case studies in the field of innovative systems it will be possible to highlight the connections between design, smart city and "urban" robotics that will synergically highlight the main "desirable" qualities of life in the city as a place of experimentation and radical transformations. In particular, parallel to the new robotic solutions and human-robot interactions, the design discipline will be responsible for designing the total experience of the user who lives in synergy with the robots, thus changing the socio-economic dynamics of the city.


Author(s):  
Hung Viet NGO ◽  
◽  
Quan LE ◽  

The world’s population is forecasted of having 68% to be urban residents by 2050 while urbanization in the world continues to grow. Along with that phenomenon, there is a global trend towards the creation of smart cities in many countries. Looking at the overview of studies and reports on smart cities, it can be seen that the concept of “smart city” is not clearly defined. Information and communication technology have often been being recognized by the vast majority of agencies, authorities and people when thinking about smart city but the meaning of smart city goes beyond that. Smart city concept should come with the emphasizing on the role of social resources and smart urban governance in the management of urban issues. Therefore, the "smart city" label should refer to the capacity of smart people and smart officials who create smart urban governance solutions for urban problems. The autonomy in smart cities allows its members (whether individuals or the community in general) of the city to participate in governance and management of the city and become active users and that is the picture of e-democracy. E-democracy makes it easier for stakeholders to become more involved in government work and fosters effective governance by using the IT platform of smart city. This approach will be discussed more in this paper.


Crowdsourcing ◽  
2019 ◽  
pp. 489-516
Author(s):  
Jennifer Minner ◽  
Andrea Roberts ◽  
Michael Holleran ◽  
Joshua Conrad

Integral to some conceptualizations of the “smart city” is the adoption of web-based technology to support civic engagement and improve information systems for local government decision support. Yet there is little to no literature on the “smartness” of gathering information about historic places within municipal information systems. This chapter provides three case studies of technologically augmented planning processes that incorporated citizens as sensors of data about historic places. The first case study is of SurveyLA, a massive effort of the city of Los Angeles to comprehensively survey over 880,000 parcels for historic resources. A second case study involves Motor City Mapping, an effort to identify the condition of buildings in Detroit, Michigan and a parallel historical survey conducted by volunteers. In Austin, Texas, a university-based research team designed a municipal web tool called the Austin Historical Survey Wiki. This chapter offers insights into these prior efforts to augment planning processes with “digitized memory,” web-based technology, and public engagement.


2017 ◽  
pp. 453-475
Author(s):  
Michael Batty ◽  
Andrew Hudson-Smith ◽  
Stephan Hugel ◽  
Flora Roumpani

This chapter introduces a range of analytics being used to understand the smart city, which depends on data that can primarily be understood using new kinds of scientific visualisation. We focus on short term routine functions that take place in cities which are being rapidly automated through various kinds of sensors, embedded into the physical fabric of the city itself or being accessed from mobile devices. We first outline a concept of the smart city, arguing that there is a major distinction between the ways in which technologies are being used to look at the short and long terms structure of cities, and we then focus on the shorter term, first examining the immediate visualisation of data through dashboards, then examining data infrastructures such as map portals, and finally introducing new ways of visualising social media which enable us to elicit the power of the crowd in providing and supplying data. We conclude with a brief focus on how new urban analytics is emerging to make sense of these developments.


Sign in / Sign up

Export Citation Format

Share Document