scholarly journals Scam design: the anatomy of online products & services scams

2021 ◽  
Author(s):  
◽  
Rosanina Estrella
Keyword(s):  
Social Media ◽  
New Zealand ◽  
Media Attention ◽  
Online Platforms ◽  
Unique Framework ◽  
Design Experiments ◽  
New Framework

<p><b>Netsafe New Zealand’s (2018) quarterly reports indicate that millions of dollars are lost through online products and services scams in New Zealand through social media and online platforms every year. In 2018 alone, there were over 10,740 total scams, with the highest reported fraud type being products and services. However, despite regular media attention and community conversation on the problem, why is the number of everyday users who fall for the same online traps continuously increasing? From fake competitions to counterfeit online goods retailers, it is shown that many users are quick to believe these impersonated companies are real, only to publicly vocalise their distress once they have succumbed to a scam.</b></p> <p>This study provides insights into the overarching processes of how online products and services scams are constructed and implemented within social media and websites. Specifically, this study explores the mechanics, tools, techniques and frameworks that make up the basis of how online products and services scams work. Through these investigations, this study will develop a unique framework that captures the overarching process of how online products and services scams function from start to end. By creating 2 small design experiments, this new framework is further demonstrated within the context of coronavirus (COVID-19) pandemic online scams by deconstructing then reconstructing both commonly encountered and potential COVID-19 New Zealand specific scams that have appeared between March - June 2020.</p>

scholarly journals Scam design: the anatomy of online products & services scams

2021 ◽  
Author(s):  
◽  
Rosanina Estrella
Keyword(s):  
Social Media ◽  
New Zealand ◽  
Media Attention ◽  
Online Platforms ◽  
Unique Framework ◽  
Design Experiments ◽  
New Framework

<p><b>Netsafe New Zealand’s (2018) quarterly reports indicate that millions of dollars are lost through online products and services scams in New Zealand through social media and online platforms every year. In 2018 alone, there were over 10,740 total scams, with the highest reported fraud type being products and services. However, despite regular media attention and community conversation on the problem, why is the number of everyday users who fall for the same online traps continuously increasing? From fake competitions to counterfeit online goods retailers, it is shown that many users are quick to believe these impersonated companies are real, only to publicly vocalise their distress once they have succumbed to a scam.</b></p> <p>This study provides insights into the overarching processes of how online products and services scams are constructed and implemented within social media and websites. Specifically, this study explores the mechanics, tools, techniques and frameworks that make up the basis of how online products and services scams work. Through these investigations, this study will develop a unique framework that captures the overarching process of how online products and services scams function from start to end. By creating 2 small design experiments, this new framework is further demonstrated within the context of coronavirus (COVID-19) pandemic online scams by deconstructing then reconstructing both commonly encountered and potential COVID-19 New Zealand specific scams that have appeared between March - June 2020.</p>

scholarly journals Scam design: the anatomy of online products & services

2021 ◽  
Author(s):  
◽  
Rosanina Estrella
Keyword(s):  
Social Media ◽  
New Zealand ◽  
Media Attention ◽  
Online Platforms ◽  
Unique Framework ◽  
Design Experiments ◽  
New Framework

<p><b>Netsafe New Zealand’s (2018) quarterly reports indicate that millions of dollars are lost through online products and services scams in New Zealand through social media and online platforms every year. In 2018 alone, there were over 10,740 total scams, with the highest reported fraud type being products and services. However, despite regular media attention and community conversation on the problem, why is the number of everyday users who fall for the same online traps continuously increasing? From fake competitions to counterfeit online goods retailers, it is shown that many users are quick to believe these impersonated companies are real, only to publicly vocalise their distress once they have succumbed to a scam.</b></p> <p>This study provides insights into the overarching processes of how online products and services scams are constructed and implemented within social media and websites. Specifically, this study explores the mechanics, tools, techniques and frameworks that make up the basis of how online products and services scams work. Through these investigations, this study will develop a unique framework that captures the overarching process of how online products and services scams function from start to end. By creating 2 small design experiments, this new framework is further demonstrated within the context of coronavirus (COVID-19) pandemic online scams by deconstructing then reconstructing both commonly encountered and potential COVID-19 New Zealand specific scams that have appeared between March - June 2020.</p>

scholarly journals Making equal rights to health an election issue in NZ local body elections

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
P Stone ◽  
D e b Leyland
Keyword(s):  
Public Health ◽  
Social Media ◽  
Human Rights ◽  
New Zealand ◽  
Social Determinants Of Health ◽  
Social Determinants ◽  
Health Inequity ◽  
Equal Rights ◽  
The Public ◽  
Local Body

Abstract In New Zealand there are 20 district health boards (DHBs) with local elections every 3 years. There is low voter turnout for these, we suspect because the public has low cognizance of the role DHBs have in governing their health and disability system. Good governance ensures everyone whatever ethnicity, gender or sexual proclivity, from birth to old age, able or disabled, mentally well or unwell, drugfree or addicted, has equal rights of dignified access to healthcare. Without public engagement in DHB elections, the community risks having candidates elected that also don't understand their role through a preventative public health framework or human rights lens. The United Community Action Network (UCAN) developed a human rights framework and Health Charter for people driven into poverty by the costs of staying well in NZ. The framework outlines 6 social determinants of health needing protection through policy, to ensure all enjoy their rights to health. UCAN and the Public Health Association of New Zealand (PHA) partnered to raise public and the candidates' awareness during 2019 elections, of these social determinants causing inequity in health outcomes. A series of short explainer-videos were created for sharing through social media during the election build-up period, helping to promote PHA Branches' public Meet the Candidates events. Post-election, a longer film was produced to send to the elected DHB members. Our theory of change centred on spotlighting health inequity for voters, so that they would elect DHB members who had the greatest understanding and commitment to addressing this issue. With shareable videos we aimed to attract audience, raise awareness and debate the policy solutions to health inequity with candidates, enabling more informed choice amongst the voting public. Post-election, we maintain supportive relationships with the elected DHB members that promised their commitment to our Health Charter during their campaigns. Key messages Using videos and social media, local body elections provide an opportunity to promote everyone’s right to affordable healthcare, supporting and informing voter decision-making. UCAN's Health Charter is an advocacy resource for raising awareness of the social determinants of health inequity and poverty for people with mental illness, addiction and disability.

scholarly journals Junk news bubbles modelling the rise and fall of attention in online arenas

2021 ◽  
pp. 146144482097864
Author(s):  
Maria Castaldo ◽  
Tommaso Venturini ◽  
Paolo Frasca ◽  
Floriana Gargiulo
Keyword(s):  
Empirical Data ◽  
Formal Description ◽  
Media Attention ◽  
Online Platforms ◽  
Mathematical Exploration ◽  
Public Debates

In this article, we present a type of media disorder which we call ‘junk news bubbles’ and which derives from the effort invested by online platforms and their users to identify and circulate contents with rising popularity. Such emphasis on trending matters, we claim, can have two detrimental effects on public debates: first, it shortens the amount of time available to discuss each matter and second, it increases the ephemeral concentration of media attention. We provide a formal description of the dynamic of junk news bubbles, through a mathematical exploration of the famous ‘public arenas model’ developed by Hilgartner and Bosk in 1988. Our objective is to describe the dynamics of the junk news bubbles as precisely as possible to facilitate its further investigation with empirical data.

scholarly journals Producing deflective online strategies: Lessons from New Zealand women’s management of social media engagement

2021 ◽  
pp. 1-16
Author(s):  
Sarah Hendrica Bickerton ◽  
Karl Löfgren
Keyword(s):  
Social Media ◽  
New Zealand ◽  
Public Engagement ◽  
Analytical Approach ◽  
Gender Effect ◽  
Social Location ◽  
Strategic Approach ◽  
Online Strategies ◽  
Twitter Users ◽  
Different Levels

Public engagement is a gendered experience, whether offline or online, something which is reflected in women’s experiences of social media. In this article, we seek to systematically explore the experiences from politically engaged women twitter users in New Zealand in order to draw some lessons, through a thematic and interpretative analytical approach, at four different strategic levels on how to deflect intimidating and aggressive behaviour. We conclude that understanding strategically how structural social locations like gender effect the ability to contribute to political participation and engagement, if addressed, can produce more inclusive and productive online political and policy spaces. Further, this strategic approach involves connecting together different levels of response to online negativity such as platform tools, space-curation, and monitoring, having these made coherent with each other, as well as with this strategic understanding of how structural social location plays into access and use of online political and policy spaces.

FASHION BLOGGERS AS CELEBRITY EXPERTS IN RUSSIAN-SPOKEN SEGMENT OF SOCIAL MEDIA

2021 ◽  
pp. 139-156
Author(s):  
Zemfira K. Salamova ◽  
Keyword(s):  
Social Media ◽  
The Self ◽  
The Internet ◽  
Self Presentation ◽  
Online Platforms ◽  
The World

Social media has contributed to the spread of fashion, style or lifestyle blogging around the world. This study focuses on self-presentation strategies of Russian-speaking fashion bloggers. Its objects are Instagram accounts and YouTube channels of two Russian fashion bloggers: Alexander Rogov and Karina Nigay. The study also observes their appearances as guests in various interview shows on YouTube. Alexander Rogov received his initial fame through his television projects. Karina Nigay achieved popularity online on YouTube and Instagram, therefore she is a “pure” example of Internet celebritiy, whose rise to fame took place on the Internet. The article includes the following objectives 1) to study the self-branding of fashion bloggers on various online platforms; 2) to analyze the construction of fashion bloggers’ expert positions and its role in their personal brands. Turning to fashion blogging allows us to consider how its representatives build their personal brands and establish themselves as experts in the field of fashion and style in Russianlanguage social media.

Media

2018 ◽  
pp. 369-380
Author(s):  
Barbara Crossette
Keyword(s):  
Social Media ◽  
Information System ◽  
United Nations ◽  
Fast Moving ◽  
Public Information ◽  
Secretary General ◽  
Media Attention ◽  
The Media ◽  
Catch Up ◽  
The United Nations

With a new Secretary-General, António Guterres, installed in 2017, the United Nations is in a position to hasten changes to its public information system and functions, which were slow to catch up with a fast-moving social media age. As the former head of UNHCR, he understands the importance of good relations with the media, which often have felt shut out by UN officials and member nations reluctant to expand the organization’s information outreach. Media attention had atrophied, at a time when the UN was coming under greater pressure and criticism for its handling of peacekeeping scandals and slow responses to crises, even when these were not the fault of the Secretariat.

scholarly journals New Zealand among global social media initiative leaders for primary care advocacy

2016 ◽  
Vol 8 (2) ◽  
pp. 94 ◽  
Author(s):  
Kyle Hoedebecke ◽  
Joseph Scott-Jones ◽  
Luís Pinho-Costa
Keyword(s):  
Primary Care ◽  
Social Media ◽  
New Zealand ◽  
Family Medicine ◽  
Family Doctor ◽  
Primary Care Providers ◽  
Care Providers ◽  
Family Doctors ◽  
Medicine Community ◽  
World Organisation

Abstract The international ‘#1WordforFamilyMedicine’ initiative explores the identity of General Practitioners (GPs) and Family Physicians (FPs) by allowing the international Family Medicine community to collaborate on advocating for the discipline via social media. The New Zealand version attracted 83 responses on social media. Thematic analysis was performed on the responses and a ‘word cloud’ image was created based on an image identifying the country around the world - that of the silver fern. The ‘#1WorldforFamilyMedicine’ project was promoted by WONCA (World Organisation of Family Doctors) globally to help celebrate World Family Doctor Day on 19 May 2015. To date, over 80 images have been created in 60 different countries on six continents. The images represent GPs’ love for their profession and the community they serve. We hope that this initiative will help inspire current and future Family Medicine and Primary Care providers.

scholarly journals TROLLING FOR ENGAGEMENT: AUSTRALIAN LEGACY NEWS OUTLETS SEEKING AUDIENCE INTERACTION METRICS ON FACEBOOK THROUGH DELIBERATELY DIVISIVE CONTENT

2019 ◽  
Vol 2019 ◽  
Author(s):  
Edward Hurcombe
Keyword(s):  
Social Media ◽  
Qualitative Analysis ◽  
Place Value ◽  
Media Attention ◽  
News Content ◽  
Audience Interaction ◽  
Media Logic ◽  
Negative Feelings

This paper empirically investigates how two prominent Australian legacy news outlets – ABC News and News.com.au – operate according to what I term a social media logic of “engagement”, a concept which builds upon van Dijck & Poell’s notion of a social media logic of “popularity”. By a logic of engagement, I mean the necessity to maximize social media attention and interaction metrics. Rather than just valuing “popularity”, platforms instead place value on content that maximizes a multitude of feelings, sentiments, and reactions. Without sufficient engagement, outlets dependent on platforms such as Facebook are threatened by invisibility in the newsfeed. I specifically focus on the operations of ABC News and News.com.au on Facebook from 21 March 2018 – 10 April 2018. Within this period, I collected all the posts from each page, which amounted to 44 posts in total. From these posts, I strategically selected six posts of varying levels of engagement for closer qualitative analysis, with an emphasis on language and imagery. My findings in this paper suggest that the drive for monetizable and algorithmically-valued audience metrics on Facebook can encourage divisive and provocative news content that arouses strong negative feelings and promotes conflict. Trolls are those that deceive other users of their intentions, and seek to sow discord for their own purposes. Thus, it is beneficial to think about a potentially emerging practice of news “trolling”, as it appears that news outlets are adopting faux-naïve, and deliberately incendiary, practices when pursuing engagement.

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