scholarly journals Digital Means for Reducing Digital Inequality: Literature Review

Author(s):  
Elena Maceviciute ◽  
Thomas D. Wilson

Aim/Purpose: The aim of this paper is to identify the possibilities for reducing the second and third levels of the digital divide (or inequality) through conscious application of digital technologies, especially through the promotion of digital means for information, enlightenment, and entertainment. Background: This article reviews studies carried out between 2000 and 2017, which investigate the social benefits of digital technology use for disadvantaged user groups and, especially, of their outcomes in terms of increasing digital skills and motivation to use information and communication technologies. Methodology: The literature review of the selected texts was carried out using thematic content analysis. The coding scheme was open but based on the theory of three levels of digital divide by van Dijk. Contribution: The results of the analysis show the difficulties related to the attempts of reducing the digital divide on the second and third level using only digital interventions, but also reveal the potential of these interventions. Findings: The literature review confirms the connection of different levels of digital divide with other relational and structural inequalities. It provides insights into the strengths and weaknesses of digital interventions aimed at the reduction of digital inequalities. Their success depends on the consideration of the context and participants needs as well as on carefully planned strategies. The paper summarizes and demonstrates the shortcomings and limitations of poorly designed interventions in reducing the digital divide but emphasizes the possibilities of raising the motivation and benefits for the participants of strategically planned and implemented projects. Recommendations for Practitioners: While planning a digital intervention with the aim of reducing digital inequalities, it is necessary to assess carefully the context and the needs of participants. Educational interventions should be based on suitable didactic and learning strategies. Recommendation for Researchers: More research is needed into the factors that increase the effectiveness of digital interventions aimed at reducing the digital divide. Future Research: We will apply the findings of this literature review in an intervention in the context of Lithuanian towns of different sizes.

Author(s):  
Nimmy Maria Joseph ◽  
P E Thomas

The purpose of establishing information and communication technologies (ICTs) in rural areas is for development. Nevertheless, the increasing presence of the “digital divide” indicates that there are setbacks in accomplishing of this progress. A deeper understanding about the categorization of users and non-users of technologies is needed as there is an implicit element called ‘potential users' among the non-users category that decides ICT usage. In this article, the analysis of demographics and psychographics of a person plays a critical role in identifying potential users and converting them to innovators. The reasons why people do and do not use technology and categorization of users and non-users is the perfect criteria to analyse potential users among so called non-users. This article discusses the categorization of ICT users and non-users and the barriers of potential users for technology use. Thus, measures for transforming potential users to innovators are described. The need for digital freedom is found to be the basic requirement of potential users.


2020 ◽  
pp. 1920-1947
Author(s):  
Giulia Nardelli

Recent literature reveals the increasingly important role of Information and Communication Technologies (ICT) within innovation in services. This paper aims at outlining how scholars have conceptualized and defined the relationship between ICT and innovation in services so far, by analysing the fragmented body of knowledge available on the topic, to strengthen the research area as field of study and support its progress. The results of the literature review were derived through a concept-centric analysis of the existing research on ICT and innovation in services. The outcome of the literature review is a conceptual typology that organizes and summarizes the body of knowledge on ICT and innovation in services, and reveals the critical knowledge gaps along with an agenda for future research. The main contribution of this work resides in having organized existing literature on the relationship between ICT and innovation in services into a conceptual typology. The conceptual typology outlines the three main aspects of the link between ICT and innovation in services: the integration of organizational and innovation processes; the cooperation among internal and external agents; and the self-reinforcing innovation mechanism that characterizes ICT as a product.


2010 ◽  
Vol 7 (2) ◽  
pp. 72-84 ◽  
Author(s):  
Björn Niehaves ◽  
Ralf Plattfaut ◽  
Elena Gorbacheva ◽  
Peter H. Vages

PurposeThe issue of digital divide is widely discussed in research as well as in practice. Today, especially senior citizens are excluded from the merits of using information and communication technologies (ICT). This paper aims to study municipal projects for an inclusive information society in Russia, Austria, and Switzerland.Design/methodology/approachIn this paper 50 cities are selected from each country studied based on three variables. In each city, all age‐related e‐inclusion projects are analyzed to find commonalities and varieties.FindingsResults show that in all countries the projects share several commonalities. However, project ideas are not shared internationally.Research limitations/implicationsThe research is limited by the selection of countries and cities. Future research should compare the results of other countries.Practical implicationsDecision makers in municipalities should look for successful e‐inclusion projects in other areas, not only nationally but also internationally.Originality/valueThis paper presents a first comparative analysis of e‐inclusion projects in several European countries.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Acilar ◽  
Øystein Sæbø

Purpose The purpose of this paper is to address the gender digital divide through the adoption of information and communication technologies (ICTs) by reviewing existing knowledge within the field. This paper explores the characteristics and factors contributing to the gender digital divide. To bridge the gender digital divide, it is important to understand the factors behind gender differences in ICT access and use. Design/methodology/approach In this study, the systematic literature review was conducted in accordance with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) approach. In total, 24 articles were selected and analysed with using PRISMA steps. Findings Despite a significant increase in usage of the internet and other ICTs around the world, women, especially in developing countries, tend to be on the wrong side of the digital divide. The results indicate that while there are still gender differences in access to ICT in developing countries, second-level digital divide issues are more of a concern in developed countries. In the literature, several important factors have been identified as being associated with the gender digital divide. The results highlight the importance of implementable policies to bridge the gender digital divide, as well as how sociocultural factors play an important role in explaining the gender digital divide phenomenon. Originality/value By identifying the gender digital divide studies’ characteristics and factors contributing to the gender digital divide, the authors provide an overview of the existing research, allowing us to discuss future research needs within the field. The authors argue that more research is needed to understand how to better address the sociocultural factors affecting the gender digital divide, to understand why equal access seems not to result in equal use and, to understand the consequences of the COVID-19 pandemic on the gender digital divide.


Author(s):  
Ajit Kumar ◽  
Amrita Priyadarsini

Aim/Purpose: A literature review is often criticized for the absence of coherent construction, synthesis of topics, and well-reasoned analysis. A framework is needed for novice researchers to organize and present information obtained from the literature review. Background: Information and communication technologies advancement have yielded overwhelming information. The massive availability of information poses several challenges, including storage, processing, meaningful organization, and presentation for future consumption. Information System Researchers have developed frameworks, guidelines, and tools for gathering, filtering, processing, storing, and organizing information. Interestingly, information system researchers have vast information that needs meaningful organization and presentation to the research fraternity while conducting a literature review on a research topic. Methodology: This paper describes a framework called LACTiC (Location, Author, Continuum, Time, and Category) that we adapted from another framework called LATCH (Location, Alphabetical, Time, Category, and Hierarchy). LATCH was used to organize and present information on e-commerce websites for seamless navigation. We evaluated the LACTiC framework. Contribution: Information System Researchers can use the LACTiC framework to organize information obtained from literature review. Findings: The evaluation reveals that most researchers from information systems organize information obtained from the literature review category-wise, followed by continuum, author, time, and location. Recommendation for Researchers: Overall, the framework works well and can be helpful for researchers for an initial idea for organizing information obtained from the literature review. Future Research: To conceptualize the framework, the study was carried out using Information Systems related literature. To generalize the proposed framework, we may suggest that the study can be extended to other areas of business management, such as marketing, finance, operation, decision sciences, accounting, and economics.


2021 ◽  
Vol 11 (12) ◽  
pp. 804
Author(s):  
Ana Ancheta-Arrabal ◽  
Cristina Pulido-Montes ◽  
Víctor Carvajal-Mardones

Gender equity in education is one of the main targets for social justice and sustainable development. This literature review, from a gender approach, was conducted to understand how the gender digital divide (GDD) in information and communication technologies (ICT) and education are related in Latin American countries. A total of 28 articles have been analyzed as a satisfactory sample of the scientific literature to examine how this relation is explored and its influence, to acknowledge political stakeholders, as well as provide information and proposals to address the digital gender divide in education research in this region. The results show the need to develop research from the pedagogical and gender perspectives in Latin America, since they are not represented within an obvious problem.


2022 ◽  
Author(s):  
Roderic Crooks ◽  

This field review explores how the benefits of access to computing for racialized and minoritized communities has become an accepted fact in policy and research, despite decades of evidence that technical fixes do not solve the kinds of complex social problems that disproportionately affect these communities. I use the digital divide framework—a 1990s policy diagnosis that argues that the growth and success of the internet would bifurcate the public into digital “haves” and “have-nots”—as a lens to look at why access to computing frequently appears as a means to achieve economic, political, and social equality for racialized and minoritized communities. First, I present a brief cultural history of computer-assisted instruction to show that widely-held assumptions about the educational utility of computing emerged from utopian narratives about scientific progress and innovation—narratives that also traded on raced and gendered assumptions about users of computers. Next, I use the advent of the digital divide framework and its eventual transformation into digital inequality research to show how those raced and gendered norms about computing and computer users continue to inform research on information and communication technologies (ICTs) used in educational contexts. This is important because the norms implicated in digital divide research are also present in other sites where technology and civic life intersect, including democratic participation, public health, and immigration, among others. I conclude by arguing that naïve or cynical deployments of computing technology can actually harm or exploit the very same racialized and minoritized communities that access is supposed to benefit. In short, access to computing in education—or in any other domain—can only meaningfully contribute to equality when minoritized and racialized communities are allowed to pursue their own collective goals.


Author(s):  
Giulia Nardelli

Recent literature reveals the increasingly important role of Information and Communication Technologies (ICT) within innovation in services. This paper aims at outlining how scholars have conceptualized and defined the relationship between ICT and innovation in services so far, by analysing the fragmented body of knowledge available on the topic, to strengthen the research area as field of study and support its progress. The results of the literature review were derived through a concept-centric analysis of the existing research on ICT and innovation in services. The outcome of the literature review is a conceptual typology that organizes and summarizes the body of knowledge on ICT and innovation in services, and reveals the critical knowledge gaps along with an agenda for future research. The main contribution of this work resides in having organized existing literature on the relationship between ICT and innovation in services into a conceptual typology. The conceptual typology outlines the three main aspects of the link between ICT and innovation in services: the integration of organizational and innovation processes; the cooperation among internal and external agents; and the self-reinforcing innovation mechanism that characterizes ICT as a product.


Author(s):  
Jeffrey Lane ◽  
Will Marler

In this chapter on networked street life, the authors explore the intersection of urban poverty and information and communication technologies as an emergent area of research. The concerns of the “street” as an organizer of social life for many urban poor communities and the affordances of social media, smartphones, and other networked technologies are topics ripe for theoretical integration. In this chapter, the authors argue that urban and digital forms of inequality are constitutive of one another and manifest in technology access, use, and outcomes of use for street-involved youth and adults. Ethnographic studies of neighborhood gang violence, homelessness, and other street-level issues illustrate the importance of a networked approach to neighborhood street life and urban-digital inequality. Future research can expand on the intersectional nature of networked street life, the tensions of physical place and digital networks, and the mass recording of police violence to grow this burgeoning area of study.


2019 ◽  
Vol 27 (102) ◽  
pp. 129-156 ◽  
Author(s):  
Olga González Sosa ◽  
Cristina Hennig Manzuoli

Abstract Education was, is and will continue to be a field full of questions: Why to teach? What to teach? How to teach? What, how and when to evaluate? Moreover, while the same questions persist, answers to them do not. They are dynamic, and they are transformed according to the demands of the family, the company and government policies. To address these considerations, this article aims to present the results of research into the literature of the last two decades on the elements that characterize a pedagogical model and that have been taken into account in explorations with regard to the educational integration of information and communication technologies and to identify gaps for future research. The results show that only 11% of the literature reviewed addresses the four questions listed above and concludes on the need to deepen the factors that affect the success of the changes that are introduced in the school, which seek to generate processes of educational transformation, from a holistic perspective.


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