scholarly journals Aspects of Selected Process Management Approaches and their Implementation in Enterprises of the Slovak Republic

Author(s):  
Ľubica Simanová
2020 ◽  
Vol 24 (5) ◽  
pp. 579-596 ◽  
Author(s):  
Jasper Eshuis ◽  
Bonno Pel ◽  
J. Andres Coca-Stefaniak

Festivals have come to play an important role in tourism and managing their legacy has become an important challenge for governments and the events industry. Festivals typically take place over limited periods of time, but they also bring longer lasting legacies for the economy, local communities, and the environment. Festival legacies are characterized by interpretive flexibility; they are interpreted differently by various actors. This complicates attempts to adapt the management of festivals in such a way that aspired legacies are realized and unwanted (negative) legacies minimized. This article elicits the recursive relationship between the ways in which event legacies are socially constructed, and how events are managed. Building on constructivist approaches to governance and management and drawing on the empirical variety of six cultural festivals in different parts of Europe, this contribution shows how event legacy can be unpacked along actors' diverse cognitive, social, temporal, and spatial demarcations, and how these understandings relate to particular repertoires of management and governance. Highlighting how event legacies are pursued through combinations of control-oriented project management and more broadly scoped process management approaches, the study concludes with strategic reflections on the possibilities for elevating ephemeral events into vehicles for social change.


2018 ◽  
Vol 10 (7) ◽  
pp. 2530 ◽  
Author(s):  
Alžbeta Kucharčíková ◽  
Martin Mičiak

Transport enterprises produce emissions during their activity, which is how they contribute to the polluting of the environment. The requirement of sustainability should therefore be incorporated into their concept of human capital management as well. The aim of this article is to point out the possibilities of application of various human capital management approaches leading to the requirement of increasing the efficiency, performance, competitiveness and sustainability of a transport enterprise in conditions of the Slovak Republic. Via the survey conducted in Slovak enterprises, we found out that the enterprises do not use human capital management much because they have only little knowledge about this concept of work with human capital. Based on the studying of professional literature, the results from the survey, and own experience, we designed two approaches for better implementation of human capital management leading to the increase of efficiency, performance and sustainability of enterprises operating in the field of public transport. The first one is the increase of human capital value via training, and the second consists of the metrics for the assessment of how effectively the enterprises use human capital. We have verified the application of the metrics in conditions of a concrete particular enterprise.


2014 ◽  
Vol 4 (2) ◽  
pp. 26-29 ◽  
Author(s):  
MAREK ARENDARČÍK MÚČKA

This article deals with the process mapping which is applied as a tool improving the effectiveness of public administration. The aim is to summarize the theoretical learning and to propose the recommendations improving the existing status. The author summarizes the gained theoretical knowledge from the field where he focuses mainly on process classification and process management. Author performed a pilot NPS survey and analyses the key outcomes. As well he formulates the recommendations with the aim to drive the process improvement and optimization in the public sector.


Author(s):  
Matthias Lederer ◽  
Juluis Lederer

Data-driven business processes management (BPM) is regarded as a central future trend because automation often makes huge amounts of data (big data) available for the optimisation and control of workflows. Software manufacturers also use this trend and call their solutions big data applications, even if some features are reminiscent of traditional data management approaches. This chapter derives from the basic definitions of big data including 13 central requirements that a big data BPM solution must meet in order to be described as such. One hundred twenty-one process management solutions are evaluated on the basis of these to determine whether they are real big data applications. As a result, less than 5% of all solutions analysed meet all requirements.


2019 ◽  
Vol 39 (9/10) ◽  
pp. 1144-1165
Author(s):  
Melissa De Regge ◽  
Paul Gemmel ◽  
Bert Meijboom

Purpose Process management approaches all pursue standardization, of which evidence-based medicine (EBM) is the most common form in healthcare. While EBM addresses improvement in clinical performance, it is unclear whether EBM also enhances operational performance. Conversely, operational process standardization (OPS) does not necessarily yield better clinical performance. The authors have therefore looked at the relationship between clinical practise standardization (CPS) and OPS and the way in which they jointly affect operational performance. The paper aims to discuss this issue. Design/methodology/approach The authors conducted a comparative case study analysis of a cataract surgery treatment at five Belgium hospital sites. Data collection involved 218 h of observations of 274 cataract surgeries. Both qualitative and quantitative methods were used. Findings Findings suggest that CPS does not automatically lead to improved resource or throughput efficiency. This can be explained by the low level of OPS across the five units, notwithstanding CPS. The results indicate that a wide range of variables on different levels (patient, physician and organization) affect OPS. Research limitations/implications Considering one type of care treatment in which clinical outcome variations are small complicates translating the findings to unstructured and complex care treatments. Originality/value With the introduction of OPS as a complementary view of CPS, the study clearly shows the potential of OPS to support CPS in practice. Operations matters in healthcare standardization, but only when it is managed in a deliberate way on a hospital and policy level.


2018 ◽  
Vol 8 (2) ◽  
pp. 192-208 ◽  
Author(s):  
Wasana Bandara ◽  
Charon Abbott ◽  
Paul Mathiesen ◽  
Lara Meyers ◽  
Mindy Nagra

Continuously managing business processes is globally a high organisational priority. The necessity for organisation-wide process management approaches (as opposed to ad hoc initiatives) is widely recognised. Yet, the required skills and capabilities for such enterprise-wide BPM is a well-known gap, with little resources to date to address this. This teaching case is based on the Bank of Queensland (BOQ—one of the oldest financial institutions in Australia). The narrative provides an overview of a range of Enterprise level business process management (hereafter referred to as ‘E-BPM’) activities that have taken place to date at BOQ to build its E-BPM capability. The teaching case presents how the development of E-BPM capability is a continuous journey which requires applied management and strong governance, and articulates some of the issues encountered when embedding BPM within an organisational structure. Based on the case, a series of student activities pertaining to E-BPM practices covering key aspects of BPM governance, strategic alignment, culture, people, IT, methods, etc., is provided (with model answers). This case is complemented by a rich set of teaching notes, making it a valuable resource that can be easily and directly applied for E-BPM training.


2020 ◽  
Vol 83 ◽  
pp. 01050
Author(s):  
Emília Papulova

Increasing environmental dynamics and deepening competition are forcing businesses to seek effective responses and, within them, appropriate management approaches to be competitive and succeed in the market. The process approach, which in recent years has become an integral part of managerial practice in the company, emphasizes the business processes. Focusing on processes and improving them in companies is an effort to better respond to changing customer requirements. This paper deals with the possibilities of applying and using methods and techniques to support the business process management in companies and deals with the essence and benefits of individual methods to support the performance and competitiveness of a company.


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