PROCESS MAPPING AND FEASIBILITY OF IT´S PRACTICAL IMPLEMENTATION WITHIN THE PUBLIC ADMINISTRATION IN SLOVAK REPUBLIC
2014 ◽
Vol 4
(2)
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pp. 26-29
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Keyword(s):
This article deals with the process mapping which is applied as a tool improving the effectiveness of public administration. The aim is to summarize the theoretical learning and to propose the recommendations improving the existing status. The author summarizes the gained theoretical knowledge from the field where he focuses mainly on process classification and process management. Author performed a pilot NPS survey and analyses the key outcomes. As well he formulates the recommendations with the aim to drive the process improvement and optimization in the public sector.
Keyword(s):
Keyword(s):
2014 ◽
Vol 27
(4)
◽
pp. 334-352
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Keyword(s):
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2018 ◽
Vol 32
(1)
◽
pp. 255-279
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2015 ◽
Vol 4
(4)
◽
pp. 23
2018 ◽
Vol 8
(2)
◽
pp. 217-231
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Keyword(s):
2014 ◽