scholarly journals Targeting Internal Publics During the 2014 Ebola Outbreak: An Analysis of Kaiser Permanente’s Crisis Communication Strategy

Author(s):  
Ingrid Greene ◽  
Denise Ferguson

Issues management in today’s quickly changing world can be complex and unpredictable, and in the case of the spread of Ebola, carry lethal implications. Kaiser Permanente (KP) faced a potential internal crisis due to the involvement of medical staff during the spread of the disease in the United States. In addition, KP needed to ensure the safety of the patients the healthcare provider serves. This case study examines how the corporate communications team at KP in Southern California communicated the necessary messages during this crisis in the U.S. in the fall of 2014. The methodology of this case is a textual analysis of the internal corporate communications within Kaiser Permanente during the 2014 Ebola outbreak in the U.S.

Author(s):  
Daisuke Dobashi ◽  
Akio Kuroyanagi ◽  
Ryo Sugahara

Effective utilization of oceanic space in Japan is just recent compared to U.S. Since the end of 19th century, water utilization and management for residence constructed on lake was promoted in U.S. It is then the aim of this paper to comprehend the laws and regulations for floating residence as well as water utilization and management of United States. Through web survey, each State in United States will be searched if there are existing laws and regulation on floating residence. After searching and reading all conditions of the U.S. States regarding laws and regulation as well as legal positions on floating residence, two states in the west coast of U.S: Seattle in Washington and Sausalito, California are chosen for this study. Floating residence in U.S. are divided into two; the Floating Homes and Houseboats. Floating Homes are handled by law the same with homes built in land while Houseboats are treated as type of ship. The State managing the water will lease it to the private sector, then, building of Floating Home will be carried out. Furthermore, design and construction of Floating Homes follow the building standards of the counties and cities where it will be built.


2021 ◽  
Vol 23 (1) ◽  
pp. 1
Author(s):  
Sigit S. Nugroho

Assessing the output of past foreign policy is instrumental for any country to learn policy-relevant insights, to appreciate its experience, and to improve its future conduct. To glean such insights, this article borrows Baldwin’s framework in assessing the success and failure in foreign policy. Using a case study analysis, it assesses the United States’ (U.S.) influence attempt towards Indonesia to resolve the 1999 East Timor humanitarian crisis. President Clinton’s decision to undergo an influence attempt primarily aimed to change Indonesia’s policy while gaining support from U.S. allies in the process. The article finds that Clinton’s decision was a highly successful attempt. This finding is based on several factors: (1) the attempt effectively attained the intended primary and secondary goals at a considerably high degree; (2) it was conducted at a considerably low cost for the U.S.; (3) it inflicted a high cost towards Indonesia; (4) the increase in Clinton’s stake strengthened the U.S. resolve to pursue the influence attempt; and (5) Clinton had successfully overcome the difficult undertaking as Indonesia possessed higher stake over East Timor. These findings provide some lessons for both U.S. and Indonesian foreign policymakers to chart future relations for the two nations.


Genealogy ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 56
Author(s):  
Karen Bernadette Mclean Dade

Many problems exist for United States (U.S.) descendants of Cabo Verde (In 2015, the government of Cabo Verde asked in the United Nations that the official name be Cabo Verde in all documents, opposed to the colonial version, “Cape Verde”) Islands seeking dual citizenship. Much of this is due to multiple 20th century racial discriminatory practices by the U.S. in soliciting cheap labor from Cabo Verde Islands, including changing the birth names of Cabo Verdean immigrants when they entered the United States. Without knowing the true birth names of their ancestors, descendants such as myself have no access to proof of birth in the dual citizenship process. Years often pass by as Cabo Verdean Americans search for clues that may lead to proving their legal status through family stories, and track related names as well as birth and death records. For many, dual citizenship may never be granted from the Cabo Verdean government, despite having U.S. death certificates that state that the family member was born in Cabo Verde. This autobiographical case study explores why so many Cabo Verdean Americans seek dual citizenship with a strong desire to connect to their motherland. Moreover, issues related to language, class and colorism discrimination between Cabo Verdean-born immigrants and descendants in the U.S. are explored. In so doing, the researcher hopes to ameliorate the divisions between the current government policies and Cabo Verdean American descendants, as well as build greater intracultural connections between those born in the Cabo Verde Islands and those born in the U.S. and elsewhere.


2019 ◽  
Vol 6 (1) ◽  
pp. 48
Author(s):  
Stefanus Angga B. Prima

The aim of this study is to see how an Indonesian studying in the U.S. uses English tense and aspects to produce meaning oral narrative discourses. The Indonesian’s verbatim of narrative discourse is compared to that of a Minnesota-born English speaker studying in a university in the midwestern of the United States. The audio-recorded narrative discourses are transcribed, then foregrounding and backgrounding clauses of each participant’s oral narrative discourse are analyzed to count the number of verbs produced by each participant. The verbs are categorized into past verbs (simple, progressive, pluperfect) and non-past verbs (base forms, present tense, present progressive, present perfect). By analyzing the morphology distribution, the researcher recorded that the Minnesotan participant used past tense more frequently in foregrounding and backgrounding clauses in both narrative tasks, while the Indonesian used more temporal adverbs than that of the Minnesotan.


2020 ◽  
Vol 27 (1) ◽  
pp. 7-28
Author(s):  
Kenneth J. Blume

This article explores the diplomatic negotiations that U.S. Navy Commander Richard W. Meade conducted in Samoa in 1872. The resulting agreement that came to be known as “the Meade Treaty” was the first the United States negotiated with Samoa, but scholars usually have not explored the details of it and the process that produced it because the U.S. Senate rejected the treaty. Meade’s motivations and actions in Samoa provide a case study in how the interactions of naval officers, business leaders, islanders, and diplomats converged to produce early U.S. diplomacy in the Pacific. The article sketches the situation in Samoa in 1872 when Commander Meade and his ship, the uss Narragansett, arrived. The role of the United States in the Pacific was changing in the last third of the 19th Century, and Commander Meade’s motivations, influences, and actions illustrate the new wave of U.S. Pacific expansion during the years after the American Civil War.


2020 ◽  
Vol 41 (3) ◽  
pp. 297-316
Author(s):  
Amber Hinsley ◽  
Hyunmin Lee

This comparative case study examines how local journalists used Twitter as a crisis communication tool during four emergency situations in the United States. The public’s retweeting and liking patterns also identified messages that resonated with them. A content analysis found that although local journalists used objective reporting most frequently across all crises, there were variances in Twitter practices of journalists covering the two human-made crises. The two natural disasters showed more similarities. These findings can help develop best-practices strategies for journalists as they cover different types of crises.


2011 ◽  
pp. 3970-3979
Author(s):  
Patricia Diamond Fletcher

This chapter evaluates the emerging electronic “portal” model of information and service delivery to U.S. citizens, businesses, and government agencies. The portal model is being used as a technology framework in the U.S. Federal government to carry out the electronic government strategies set out in the President’s Management Agenda for 2002 and the subsequent 24 electronic government initiatives included in the Budget of the United States Government for 2003 and the E-Government Strategy. FirstGov.gov is the official Federal government portal for all information and services delivered by the Federal executive agencies. The legal and organizational framework for FirstGov, based on an in-depth case study, is presented and evaluated as a model for future electronic government initiatives.


2019 ◽  
Vol 20 (3) ◽  
pp. 613-651 ◽  
Author(s):  
ANDREW GODLEY ◽  
MARRISA JOSEPH ◽  
DAVID LESLIE-HUGHES

This is a case study of the U.S. pharmaceutical producer, Merck & Co. By 1940 this was one of the leading pharmaceutical producers in the United States, and the company went on to become one of the global industry leaders after World War II. It was founded in 1891 as the U.S. subsidiary of a much larger German pharmaceutical company, E. Merck of Darmstadt. The existing understanding of Merck & Co.’s history emphasizes how it was reacquired by the American branch of the Merck family after wartime sequestration, and from then onward it pursued a path of development separate from its former parent. This article revisits that history of the company and shows how the two Mercks began to cooperate and share technology and manufacturing know-how during the 1930s, something that was particularly to the advantage of Merck & Co.


2021 ◽  
Vol 11 (1) ◽  
pp. 1-17
Author(s):  
Marshell Adi Putra ◽  
Ignasius Loyola Adhi Bhaskara ◽  
Anggia Valerisha

All countries are adapting to the dynamics and changes posed by the global pandemic of COVID-19. The government is expected to act immediately and effectively in response to the crisis, particularly through public communication to their respective citizens. In this regard, crisis communication is vital to minimize the loss and damage caused by the pandemic in various aspects of life. Being able to communicate in the right and effective way during a crisis can determine the overall outcome of the situation. This paper explores on how crisis communication has conducted in the time of COVID-19 by comparing three respective democratic governments: Brazil, Indonesia, and the United States. Through qualitative method, this paper argues that in a democratic society where openness and freedom of speech is guaranteed, the process to disseminate information through crisis communication could be a daunting task. The study indicated at least four main factors that could hinder the effectiveness of crisis communication: 1) a large population and politically divide in the society; 2) the lack of coordination between levels of governments; 3) the governments’ lack of capability to communicate with the public; and 4) an incompetent crisis communication strategy. The study also found some of the grassroot initiative which is seen significance to fill the information gaps left by the government.


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