scholarly journals Modelling and Optimisation of the Business Process of Documentary Support of Cargo Transportation for Building a Digital Document Management System

2021 ◽  
Vol 19 (2) ◽  
pp. 57-63
Author(s):  
O. V. Efimova ◽  
Yu. N. Surodin

The objective of the work is to analyse the examples of optimisation of documentary support system regarding rail cargo transportation based on the transition to the electronic form of documents.The theoretical concept of modelling the business process of documentary support of cargo transportation is developed using the ARIS (Architecture of Integrated information Systems) software, which is used for development of an integrated process model of the activities of many manufacturing and transportation companies in Russia and in the world [1].The subject of the research is modelling of the document circulation system supporting cargo transportation to eliminate losses in a significant part of the processes of interaction with customers. The objective of business process modelling is to use all the advantages and functionality of case tools to eliminate duplication of actions and operations that do not add value to the customers of the transport company but reduce their loyalty to the products and services of railway transportation. The studied business processes ensure formation of an application for transportation and its transformation during the transportation process.The study reflects the results of modelling business processes for documentary support of transportation in digital form. A comparative analysis of these models is followed by description of the advantages of the electronic documents in comparison with their paper form considering a possibility of using a digital signature. 

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.


2021 ◽  
Vol 6 (3) ◽  
pp. 170
Author(s):  
Hilman Nuril Hadi

Business process model was created to make it easier for business process stakeholders to communicate and discuss the structure of the process more effectively and efficiently. Business process models can also be business artifacts and media that can be analyzed further to improve and maintain organizational competitiveness. To analyze business processes in a structured manner, the effect/results of the execution of business processes will be one of the important information. The effect/result of the execution of certain activities or a business process as a whole are useful for managing business processes, including for improvements related to future business processes. This effect annotation approach needs to be supported by business process modeling tools to assist business analysts in managing business processes properly. In previous research, the author has developed a plugin that supports business analysts to describe the effects semantically attached to activities in the Business Process Model and Notation (BPMN) business process model. In this paper, the author describes the unit testing process and its results on the plugin of semantic effect annotation that have been developed. Unit testing was carried out using the basic path testing technique and has obtained three test paths. The results of unit test for plugin are also described in this paper.


2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.


Information ◽  
2021 ◽  
Vol 12 (9) ◽  
pp. 362
Author(s):  
Le Zhang ◽  
Qi Gao ◽  
Tingyu Li

With the continuous complexity and frequent changes in business application scenarios, companies urgently need to establish a flexible business process management mechanism that includes dynamic rules, in which dynamic adaptation methods of business processes play a vital role. Aiming at the problem that the current methods only use the preset process template and the decision-making database, it cannot respond quickly to business changes and reconfigure the business process. This research proposes a dynamic adaptation method of business process based on the hierarchical feature model, builds a hierarchical feature model of complex processes, then establishes a hierarchical business policy set to achieve an agile response to business emergencies. By constructing a mapping model, the feature model is associated with the BPMN model to realize the rapid execution of the reconfiguration process model. The feasibility and effectiveness of the proposed method are verified by process examples and the developed business process dynamic adaptation tool.


2014 ◽  
Vol 17 (2) ◽  
Author(s):  
Jonas Montilva ◽  
Judith Barrios ◽  
Isabel Besembel ◽  
William Montilva

The successful application of Information Technologies (IT) in an organization depends on the business processes used for managing such technologies. It is widely recognized that the use of the Enterprise Architecture (EA) practice for organizing these technologies into a framework is a key factor for achieving a better IT - business alignment. This article presents a business process model for the IT Management that can be used in medium and large organizations as a framework for modelling and analysing their IT management processes. The main difference between the described model and others found in the literature is that our model places EA concept at the centre of the organization of IT Management activities. It provides a better definition, organization and comprehension of the essential and support IT management activities. The described model is being used in several organizations as a referential framework to improve their current IT Management processes.


2020 ◽  
Vol 24 (3) ◽  
pp. 67-77
Author(s):  
V. V. Devyatkov ◽  
A. V. V.Gabalin

The purpose of research. The goal of this study is to analyze different domestic software packages intended for modeling of business processes involving queues and time parameters. The main analysis criteria are: the possibility of graphical development or conversion of the business process block diagram to the model; automatic generation of simulation model; quick and convenient construction of domain-specific application; the variety of result analysis tools. The relevance of the problems to choose the optimal modeling tool is determined by the need to use only domestic software for business process investigation in the military and some scientific organizations, and by the lack of information about existing software products. In this paper, the subject of study is the Russian simulation modeling environment GPSS Studio.Materials and methods. In this article, the analysis of the possibility of effective usage of GPSS Studio environment during business processes analysis and synthesis is performed. The study was performed on the available examples of different applications of this tool, and by the creation of the model analyzing business processes that are typical for any HR department.Results. Taking into account the performed analysis of functionality and practical applications of the GPSS Studio environment, the good prospects of its application for modeling of business processes involving queues and time parameters are shown. The further system improvements intended for effective business process modeling are proposed.Conclusion. As a result of the performed study, we can do the following conclusions and recommendations:– The GPSS Studio graphical editor can be successfully used for the graphical description of the business processes when it is required to analyze: queues, the load of resources, and the time characteristics of the processing,– The simulation model is automatically generated from the graphical description. The produced model can be finally debugged and verified with the GPSS Studio,– The standalone simulation application working in terms of the subject domain can be built from the simulation model using the simulation environment,– Using this application, it is possible to perform complex business process simulation modeling by means of varying system parameters and performing of singular experiments, a series of dedicated experiments, and optimizing experiments,– Since the GPSS Studio concepts include the possibility to create domain-specific libraries of standard blocks, it is possible to create a library of standard elements similar to IDEF, BPMN, DFD block charts to facilitate faster description and modeling of business processes. After the creation of such a library, there would be no need to manually write GPSS code, since the business process model could be built by a simple connection of standard blocks.


2020 ◽  
pp. 464-478
Author(s):  
Loubna El Faquih ◽  
Mounia Fredj

In recent years, business process modeling has increasingly drawn the attention of enterprises. As a result of the wide use of business processes, redundancy problems have arisen and researchers introduced the variability management, in order to enhance the business process reuse. The most approach used in this context is the Configurable Process Model solution, which consists in representing the variable and the fixed parts together in a unique model. Due to the increasing number of variants, the configurable models become complex and incomprehensible, and their quality is therefore impacted. Most of research work is limited to the syntactic quality of process variants. The approach presented in this paper aims at providing a novel method towards syntactic verification and semantic validation of configurable process models based on ontology languages. We define validation rules for assessing the quality of configurable process models. An example in the e-healthcare domain illustrates the main steps of our approach.


The implementation of several modern concepts of enterprise architecture creation is analyzed and real-time business process generation is described. Cloud-based self-generated business service is constructed as a basis of the resulting concept with an aim to increase the flexibility of enterprise and introduce AaaS (architecture as a service). Under particular business request in form of correctly formulated strategic goal the generation of business process model is produced. The result of the generation is cross-cutting business process architecture model, which is approved or rejected/corrected by business owner expertise. During generation all necessary requirements for supporting resources, such as information, know-how, intellectual and professional skills, inputs and outputs, quality and operational risk limitations, control and monitoring, are formed. All formed requirements have to be satisfied by appropriate selections from the cloud facilities and again approved. Finally, after several iterations, the business model will be able to be realized in reality and could be executed with predicted results. Briefly, that means that certain sets of valued and weighted business process replicas are located in clouds and served in clouds. Thus, enterprise architecture becomes a regular service from clouds extending row of SOA in the name of AaaS. In addition, the advanced view on the topic is provided with an attempt to install a virtual SOA torrent that catches services from the internet and makes them available to customers and represents a business service basis for real-time business processes.


2010 ◽  
Vol 25 (3) ◽  
pp. 308-322
Author(s):  
Agnes Koschmider ◽  
Minseok Song ◽  
Hajo A Reijers

Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborative fashion, the building of the final, formal process model is done mostly by a single person. This article presents the design and Implementation of a Recommendation-Based Process Modeling Support System with ‘social features.’ A process builder using this system will receive recommendations to complete or edit a formal business process model on the basis of previous usage of modeling fragments by her peers. Such features potentially Improve the modeling process and, as such, the modeling outcome, that is, the quality of the process model. This article also contains an evaluation of the system's usage and effectiveness, which builds on an experimental design. It is shown that process builders are inclined to follow up on the provided recommendations and that this will improve the semantical quality of the created model. However, Information on peer usage of modeling fragments does not play a big role in selecting the recommendations being followed up. This article fits within a stream of research that puts emphasis on the modeling process, rather than on the model artifact.


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