scholarly journals MANAJAMEN PENGETAHUAN DAN PENGARUHNYA TERHADAP KINERJA TENAGA PERPUSTAKAAN

2020 ◽  
Vol 3 (2) ◽  
pp. 221
Author(s):  
Yunus Winoto ◽  
Dedi Irawan ◽  
Asep Saeful Rohman
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Knowledge Creation ◽  
Sampling Technique ◽  
Knowledge Utilization ◽  
Simple Random Sample ◽  
Library Management ◽  
Knowledge Based ◽  
Library Staff ◽  
Data Collection Technique

This study aims to determine the effect of knowledge management which includes aspects of knowledge creation, knowledge sharing, and knowledge utilization on the performance of library staff either partially or simultaneously. The method used in this research uses a quantitative approach with this type of explanatory survey research. As for the so-called type of survey explanatory research is research that does not only describe or describe a phenomenon but also aims to provide an explanation of the phenomenon. Meanwhile, the population in this determination were employees of the Binus LKC Jakarta library. With the sampling technique using a simple random sample. Regarding the theory used in this study is the knowledge-based view theory from Grant, while for measuring knowledge management using the concept of knowledge management from Shujahat and performance measurement using the concept of performance from Mangkunegara. The data collection technique was carried out using a questionnaire distributed to Binus LKC employees, interviews with library managers, observations about library management activities at Binus LKC and through library studies. Based on the research results, it shows that knowledge management has a significant effect on the performance of librarians by 68%. Meanwhile, partially, the aspects of knowledge creation and aspects of knowledge sharing have a significant influence on the performance of library staff. However, the knowledge utilization aspect partially does not have a significant effect on the performance of library staff.Keyword: knowledge management; library staff; performance ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh knowledge management yang meliputi aspek knowledge creation, knowledge sharing, dan knowledge utilization terhadap kinerja tenaga perpustakaan baik secara parsial maupun simultan. Metode yang digunakan dalam penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian eksplanatori survey. Adapun yang disebut dengan jenis penelitian eksplanatori survey adalah penelitian yang tidak hanya sekedar menggambarkan atau mendeskripsikan suatu fenomena namun juga bertujuan untuk memberikan penjelasan tentang fenomena tersebut. Sedangkan yang menjadi populasi dalam penetian ini adalah para karyawan perpustakan Binus LKC Jakarta. Dengan Teknik pengambilan sampelnya menggunakan jenis sampel acak sederhana. Mengenai teori yang digunakan dalam penelitian ini adalah teori knowledge based-view dari Grant sedangkan untuk pengukuran knowledge management menggunakan konsep knowledge management dari Shujahat dan serta pengukuran kinerja menggunakan konsep kinerja dari Mangkunegara. Teknik pengumpulan data dilakukan dengan menggunakan angket yang disebarkan pada para karyawan Binus LKC, wawancara dengan pengelola perpustakaan, observasi mengenai kegiatan penyelenggaraan perpustakaan di Binus LKC serta melalui studi kepustakaan. Berdasarkan hasil penelitian menunjukkan bahwa manajemen pengetahuan memiliki pengaruh yang signifikan pada kinerja tenaga perpustakaan sebesar 68%. Sedangkan secara parsial aspek knowledge creation dan aspek knowledge sharing memiliki pengaruh yang signifikan terhadap kinerja tenaga perpustakaan. Namun untuk aspek knowledge utilization secara parsial tidak memiliki pengaruh signifikan terhadap kinerja tenaga perpustakaan.

scholarly journals DETERMINING CONTRIBUTORS OF PERFORMANCE IN MALAYSIAN HIGH PERFORMING SCHOOLS

2014 ◽  
Vol 2 (5) ◽  
pp. 13-19
Author(s):  
Rahmad Sukor Ab Samad ◽  
Mohamed Iskandar Rahmad Sukor ◽  
Darwyan Syah
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Knowledge Sharing ◽  
Knowledge Creation ◽  
Sampling Technique ◽  
Organizational Memory ◽  
High Performing Schools ◽  
High Performing ◽  
External Learning ◽  
Intellectual Asset

This research aimed to determine contributors of performance within the vicinity of knowledge management and organizational learning aspects in all 52 High Performing Schools in Malaysia. Purposive full sampling technique was employed and 127 out of 132 respondents consisted of national school headmasters or principals and senior assistant teachers have responded to the distributed questionnaires. The research instrument was developed from 3 theories, namely the theory by Sallis and Jones (2002), Bruce Britton (1998), and Satyendra Singh, Yolande Chan and James McKeen (2006). With the Cronbach’s Alpha value at .965, the obtained data was analyzed by using multiple regression analyses. From the results obtained, 8 predictors were found to be from knowledge management and another 15 from organizational learning. In terms of the assembling element within the capability factor; support culture, communication system and learning application were the contributors towards the performance of high performing schools. Knowledge creation, support culture and integration to strategy were the contributors for the integration element while organizational culture, knowledge sharing, knowledge creation, external learning and organizational memory were found to be the contributors. For the factor of innovation agility; intellectual asset, knowledge sharing, knowledge creation, external learning, mechanism, integration to strategy and learning application were the contributors. Lastly, for competitive actions; intellectual asset, support culture, external learning, integration to strategy and learning application were the contributors towards the performance of high performing schools.

scholarly journals Knowledge management process, knowledge based innovation: Does academic researcher’s productivity mediate during the pandemic of covid-19?

PLoS ONE ◽  
2021 ◽  
Vol 16 (12) ◽  
pp. e0261573
Author(s):  
Fazal ur Rehman ◽  
Hishamuddin Ismail ◽  
Basheer M. Al Ghazali ◽  
Muhammad Mujtaba Asad ◽  
Muhammad Saeed Shahbaz ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Knowledge Creation ◽  
Knowledge Workers ◽  
Management Process ◽  
Process Knowledge ◽  
Mediating Role ◽  
Knowledge Based ◽  
Academic Researchers

Drucker’s knowledge-worker productivity theory and knowledge-based view of the firm theory are widely employed in many disciplines but there is little application of these theories in knowledge-based innovation among academic researchers. Therefore, this study intends to evaluate the effects of the knowledge management process on knowledge-based innovation alongside with mediating role of Malaysian academic researchers’ productivity during the Pandemic of COVID-19. Using a random sampling technique, data was collected from 382 academic researchers. Questionnaires were self-administered and data was analyzed via Smart PLS-SEM. Knowledge management process and knowledge workers’ productivity have a positive and significant relationship with the knowledge-based innovation among academic researchers during the Pandemic of COVID-19. In addition, knowledge workers’ productivity mediates the relationship between the knowledge management process (knowledge creation, knowledge acquisition, knowledge sharing, and knowledge utilization) and knowledge-based innovation during the Pandemic of COVID-19. Results have also directed knowledge sharing as the key factor in knowledge-based innovation and a stimulating task for management discipline around the world during the Pandemic of COVID-19. This study provides interesting insights on Malaysian academic researchers’ productivity by evaluating the effects of knowledge creation, acquisition, sharing, and application on the knowledge-based innovation among academic researchers during the Pandemic of COVID-19. These useful insights would enable policymakers to develop more influential educational strategies. By assimilating the literature of defined variables, the main contribution of this study is the evaluation of knowledge creation, acquisition, sharing, and utilization into knowledge-based innovation alongside the mediating role of knowledge workers productivity in the higher education sector of Malaysia during the Pandemic of COVID-19.

Knowledge Sharing in Legal Practice

2011 ◽  
pp. 1807-1817 ◽  
Author(s):  
Chad Saunders
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Law Firm ◽  
Legal Practice ◽  
Knowledge Based ◽  
Professional Context

Given the reliance on knowledge-based resources over traditional assets, the professional context serves as a heightened environment in which to investigate knowledge sharing. Within legal practice, the success of a law firm is connected to the firm’s ability to leverage knowledge (Sherer, 1995), and this has led to a call for knowledge management to be a business imperative within legal practice (Parsons, 2004; Rusanow, 2003).

Knowledge Sharing Practices Amongst the Library and Information Professionals of Pakistan in the Digital Era

2020 ◽  
pp. 200-217
Author(s):  
Ikram Ul Haq ◽  
Rabiya Ali Faridi
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Significant Activity ◽  
Knowledge Based ◽  
Digital Era ◽  
Information Professionals ◽  
Learning Development ◽  
Perceptual Aspect ◽  
Changing Knowledge

We are living in the age of an ever-changing knowledge-based society. Information, and most preferably knowledge, has been considered as a noteworthy resource for the development of any person, profession, institute, nation, and even all humanity on a larger scale. Knowledge sharing (KS) is a significant activity and an integral part of knowledge management. KS is substantial in building the capacity and learning development of library and information professionals. The aim of this article is to find out knowledge sharing practices among the library and information professionals working in different libraries in the Pakistani digital era. The study will be limited to the perceptual aspect of the issue, specifically from the respondents' opinions and their sentiments. Finally, the article highlights the role, skills and challenges for information professionals while sharing knowledge in the digital era of Pakistan.

scholarly journals Pengaruh Penerapan Knowledge Management (KM) Terhadap Kesuksesan Pengadaan Sistem Informasi: Pendekatan Kuantitatif

2017 ◽  
Vol 4 (02) ◽  
Author(s):  
Asti Amalia Nur Fajrillah
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Knowledge Creation ◽  
Knowledge Application ◽  
Management Knowledge

Alih daya (outsourcing) sistem informasi atau sering kali disebut sebagai pengadaan sistem informasi dapat diartikan sebagai pengalihan sebagian atau seluruhnya fungsi sistem informasi dari sebuah organisasi kepada penyedia layanan eksternal, untuk memperoleh keuntungan ekonomi, teknologi dan strategis. Namun mendapatkan keuntungan dari outsourcing sistem informasi bukanlah hal yang mudah; terdapat beberapa faktor yang harus diperhatikan untuk mendapatkan keseluruhan keuntungan dari outsourcing sistem informasi, sehingga suatu organisasi dapat dikatakan berhasil dalam outsourcing sistem informasinya. Di lain pihak, penerapan Knowledge Management (KM) diartikan sebagai sebuah proses dari Knowledge Management yang disebut siklus pengetahuan (knowledge cycle), dimana terdapat kegiatan pembuatan (creation), penyebaran (sharing), dan penggunaan (application) pengetahuan didalamnya. Pada kebanyakan organisasi, KM dianggap sebagai faktor utama untuk memperoleh dan mendukung keunggulan bersaing. Selanjutnya, pengetahuan juga dianggap sebagai faktor sangat penting dalam keberhasilan outsourcing sistem informasi. Penelitian ini bertujuan untuk menguji hubungan antara penerapan Knowledge Management (knowledge creation, knowledge sharing, dan knowledge application) pada keberhasilan outsourcing sistem informasi melalui faktor penentu pengadaan sistem informasi (kualitas komunikasi dan kualitas kerjasama). Penelitian ini menggunakan metode kuantitatif dengan melibatkan 66 manajer proyek sistem informasi pada sektor telekomunikasi di Indonesia. Hasil menunjukkan bahwa knowledge application sebagai tahap akhir pada penerapan KM memberikan pengaruh signifikan terhadap kesuksesan outsourcing sistem informasi melalui kualitas komunikasi dan kualitas kerjasama. Pada akhirnya, menyediakan model penerapan knowledge management dapat digunakan sebagai salah satu panduan bagi organisasi dalam melakukan outsourcing sistem informasi untuk mencapai kesuksesan dan memperoleh keseluruhan keuntungan dari outsorcing sistem informasi tersebut.

scholarly journals Corporate Culture in Service Companies that Support Knowledge Sharing

2018 ◽  
Vol 9 (16) ◽  
pp. 7-13
Author(s):  
Andrea Bencsik ◽  
Silvia Tóbiás Kosár ◽  
Renáta Machová
Keyword(s):  
Knowledge Sharing ◽  
Corporate Culture ◽  
Knowledge Creation ◽  
Added Value ◽  
Manufacturing Companies ◽  
Service Companies ◽  
Knowledge Based ◽  
Knowledge Strategy ◽  
Research Findings ◽  
Internal And External Factors

The corporate significance of knowledge has already been proven on the basis of several research findings. Manufacturing companies play an important role in development of knowledge-based society. The added value provided by service companies is essential in knowledge creation. The success of knowledge sharing is influenced by many internal and external factors. The quality of services also depends on knowledge strategy of the company. We have focused primarily on the analysis of knowledge creation of businesses providing services in different cultures (sometimes with similar cultural features). We have analysed the corporate culture of knowledge-based organizations, as well as the corporate practice of knowledge supporting organizations in the Slovak-Hungarian border.

scholarly journals Customer-Centric Knowledge Creation For Customer Relationship Management

2014 ◽  
Vol 30 (2) ◽  
pp. 397 ◽  
Author(s):  
Phocharapol Srisamran ◽  
Vichita Vathanophas Ractham
Keyword(s):  
Knowledge Management ◽  
Customer Relationship Management ◽  
Knowledge Creation ◽  
Relationship Management ◽  
Customer Relationship ◽  
Timely Manner ◽  
Business World ◽  
Customer Knowledge ◽  
Knowledge Based

As the pace of todays world increases with advances in technology and globalization, the heat of rivalry and competition in the business world is also rising. It is a wake-up call for many firms that they can no longer just convince customers to buy whatever they sell. They have to understand their customers. Customer Relationship Management (CRM) can assist firms to know your customer and construct good relationships with customers. In order to know your customer and construct a good relationship, customer knowledge must be acquired and managed. However, this is no easy task since customer knowledge can be subjective and difficult to extract or manage. An approach is needed to acquire and manage customer knowledge. Knowledge management, including knowledge creation, can assist in terms of acquiring and managing customer knowledge. Knowledge management not only improves understanding of the customer, but also improves business process performance by enabling response to customer needs in a timely manner with better quality of service. Customer-Centric Knowledge Creation is the process for the creation of knowledge based on customer knowledge within the CRM contexts which are enterprise-wide, customer-centric, technology-driven, and cross-functional. The aims of this process are to assist organizations to gain more understanding of the customer, embedding customer knowledge into organization knowledge, and creating a customer-focused mindset in organizational members. In other words, it is to sustainably create knowledge focusing on customer knowledge in an organization.

Modeling the Metrics of Individual, Organizational and Technological Knowledge Sharing Barriers

2014 ◽  
Vol 10 (1) ◽  
pp. 43-57 ◽  
Author(s):  
B. P. Sharma ◽  
M. D. Singh
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Knowledge Sharing ◽  
Technological Knowledge ◽  
Maximum Effect ◽  
Analytical Network Process ◽  
Knowledge Based ◽  
Business Knowledge ◽  
Network Process ◽  
Engineering Industries

In today's knowledge-based business, knowledge is the only source of competitive advantage for engineering industries. Knowledge sharing plays an important role in the success of knowledge management (KM). Knowledge sharing barriers (KSBs) become obstacles for KM to achieve the goals of the industries. In this paper, three categories of KSBs have been identified such as individual, organizational and technological. The main purpose of this research is to measure the effectiveness of individual, organizational and technological KSBs by the application of an analytical network process (ANP) framework which helps to the managers for taking decision to enhance the successful knowledge sharing in the engineering industries. An ANP framework has been developed with the help of identified determinants, dimensions and enablers to evaluate alternatives such as individual, organizational and technological KSBs. Results indicate that the organizational KSBs have the maximum effect on knowledge sharing followed by technological and individual KSBs.

Knowledge Management Challenges in the Non-Profit Sector

2011 ◽  
pp. 2348-2354 ◽  
Author(s):  
Paula M. Bach ◽  
Roderick L. Lee ◽  
John M. Carroll
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Information Technologies ◽  
Theory Of The Firm ◽  
Organizational Knowledge ◽  
Management Program ◽  
Non Profit ◽  
Knowledge Based ◽  
Organizational Knowledge Creation ◽  
The Creation

The concept of knowledge management is rooted in cognitive psychology and organizational theory. Knowledge management is concerned with the creation, storage, and distribution of knowledge by groups, organizations, and communities. Two theoretical frameworks are instrumental in shaping the knowledge management discourse: organizational knowledge creation (Nonaka, 1994) and organizational knowledge (Spender, 1996). Widely cited in the literature is Ikujiro Nonaka’s (1994) explication of the epistemological and ontological dimensions of organizational knowledge creation. Michael Polanyi (1966), makes a distinction between tacit and explicit (codi- fied) knowledge in the epistemological dimension, whereas social interaction is the foundation of the ontological dimension. Over the years, the term knowledge management has been conflated with organizational learning and memory. Realizing that knowledge, memory, and learning are all interrelated, John-Christopher Spender (1996) proposed a knowledge-based theory of the firm. The knowledge-based theory of the firm is primarily concerned with the collective capabilities of generating, combining, and applying knowledge. Given the advances in computing and telecommunications technologies, scholars have considered how information technologies can be used strategically to facilitate knowledge management (Alavi & Leidner, 2001). For example, wikis, blogs, content management systems, and the like provide dynamic infrastructures that support the creation, transfer, and application of knowledge. More importantly, these tools enhance organizational memory that can subsequently be shared across time and space. However, a knowledge friendly culture (Davenport & Prusak, 1998) precedes an effective knowledge management program. The purpose of this article is to explore the challenges that arise in nonprofit settings, particularly the ways in which knowledge is stored and transmitted through an organization’s culture. We propose two key challenges that influence organizational culture: acceptance of change and leaders’ ability to develop a knowledge friendly culture. We conclude with a discussion on the role that these factors played in constraining a knowledge friendly culture in two case studies.

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