scholarly journals Investigating the success of an E-Auction system initiatives among public servants: Validation of an integrated IS success model

2020 ◽  
Vol 17 (2) ◽  
pp. 188
Author(s):  
Agus Bandiyono ◽  
Abdul Hamid Hudalil Muttaqin
Keyword(s):  
User Satisfaction ◽  
Interface Design ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Primary Concern ◽  
Perceived Ease Of Use ◽  
Public Servants ◽  
Is Success ◽  
Data Collection And Analysis

The implementation of an information system (IS) in public sector organizations was a crucial issue that needs to be addressed periodically. This study was conducted to examine the satisfaction factors of an E-Auction system adoption behavior by using the integrated IS Model of Delon, McLean, and Seddon. The usage of seven dimensions of the integrated IS model such as compatibility, the quality of a system, information, and service, perceived usefulness, and ease of use, to evaluate users satisfaction among public servants are still rare. This study was designed to focus on officials auctioneer that have experiences in using the E-Auction systems. The structured questionnaire with a five-point Likert scale and regression was chosen as the data collection and analysis method. This study found that there were only two of six variables (information quality and compatibility) that significantly prove as predictors of user satisfaction. Interestingly, our findings also found that there was no correlation between perceived ease of use and usefulness. Poor interface design, lack of technical support, and the usage of an E-Auction system that is classified as "order by mandate" were the primary concern that causes the insignificant relationship between variables. Therefore, to boost the satisfaction levels, further IS developers should pay more attention to improving information quality that is compatible with user needs.

scholarly journals User’s satisfaction with information system quality: An empirical study on the hospital information systems in Ho Chi Minh City, Vietnam

2020 ◽  
Vol 9 (2) ◽  
Author(s):  
Nguyen Tran Thuy Trang ◽  
Nguyen Manh Tuan
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Management Support ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Top Management Support

User satisfaction with information system quality has long been a substantial topic in the literature of information system (IS). Based on the key constructs of IS success model (including system quality and information quality) and technology acceptance model (including perceived ease of use and perceived usefulness), this paper builds and validates a theoretical framework to explain user satisfaction with information system quality. A survey study with AMOS-SEM analysis of 363 users of management information systems in 9 hospitals in HCMC, Vietnam showed that 12 of 14 hypotheses were empirically supported. The findings affirmed the direct influence of system quality, information quality and top management support on perceived ease of use, perceived usefulness and trust, and then on user satisfaction. The results also reinforced the impact of perceived ease of use on perceived usefulness, and the joint influence of perceived usefulness and trust on user satisfaction. The paper is among the first studies, in the healthcare sector, to empirically identify both information system quality and top management support in predicting user acceptance of and satisfaction with information system implementation in organizational settings. The theoretical and managerial implications of the paper were derived.

scholarly journals THE EFFECT OF INFORMATION QUALITY ON PERCEIVED USEFULNESS AND PERCEIVED EASE OF USE

2019 ◽  
Vol 15 (2) ◽  
pp. 131
Author(s):  
Nera Marinda Machdar
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Quality Of Information ◽  
User Intent

<p><em>The purpose of this study aims to empirically test the effect of information quality on perceived usefulness, the effect of information quality on perceived ease of use, and the effect of perceived ease of use on perceived usefulness. This study uses the Technology Acceptance Model (TAM) developed by Davis (1999) to evaluate perceived usefulness and perceived ease of use.The method of data analysis in this research using analysis of Structural Equation Modeling (SEM) - Partial Least Square (PLS) with PLS 3.0.The resultd of this study showed that (1) Quality of information positively affects perceived usefulness, (2) Quality of information positively affects perceived ease of use, and (3) Perceived ease of use positively affects perceived usefulness. The limitations of this study were as follows: (1) The inherent limitations of the data obtained through the questionnaire, due to differences in the authors' perceptions ofthe research respondents, (2) Limitations of the number of accounting student respondents who are following the course of Accounting Introduction Practicum, and (3) Limitations on the selection of accounting software samples used are limited only to the use of the ACCURATE software. Subsequent research suggested that (1) Consider other independent variables that may influence perceived usefulness and perceived ease of use, such as user satisfaction and user intent, and (2) Increase the sample size of respondents in this case not only students who are taking the course Practicum Introduction to Accounting, but also students who have taken the course before</em></p>

Combining the TAM and IS Success Models to Validate E-Learning System Satisfaction and Continuance Intention

2014 ◽  
pp. 290-301
Author(s):  
Tung-Cheng Lin
Keyword(s):  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Learning System ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Is Success ◽  
Learning Attitudes ◽  
E Learning

Many e-learning studies have evaluated learning attitudes and behaviors based on TAM. However, a successful E-Learning System (ELS) should take both system and information quality into account by applying ISM developed by Delone and McLean. In addition, the acceptance for information system depends on the perceived usefulness and ease of use according to TAM. This research combines TAM with ISM by introducing system quality, quality of platform information, and course information as an antecedent of perceived usefulness and perceived ease of use. These factors are crucial for understanding users’ intentions to continue their use of ELS. The research model was examined with data collected from 164 practicing students with ELS experiences. The results indicated that system quality, platform information, and course information had a significantly positive effect on users’ satisfaction and their intention to use ELS continuously.

Validating the Satisfaction and Continuance Intention of E-learning Systems

2012 ◽  
Vol 10 (1) ◽  
pp. 44-54 ◽  
Author(s):  
Tung-Cheng Lin ◽  
Ching-Jen Chen
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Learning System ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Learning Attitudes ◽  
E Learning ◽  
Intention To Continue

Many e-learning studies have evaluated learning attitudes and behaviors, based on TAM. However, a successful e-learning system (ELS) should take both system and information quality into account by applying ISM developed by Delone and McLean. In addition, the acceptance for information system depends on the perceived usefulness and ease of use according to TAM. This research combined TAM with ISM by introducing system quality, quality of platform information, and course information as an antecedent of perceived usefulness and perceived ease of use. These factors were crucial for understanding users’ intention to continue their use of ELS. This study investigated 412 students with ELS experiences. The results indicate that system quality, platform information, and course information had significantly related to user satisfaction and their intention to use ELS continuously.

scholarly journals Examining Success of Land Record Information Systems (LRMIS) in Pakistan: Validating an incorporated IS success model

2016 ◽  
Vol 12 (2) ◽  
pp. 258
Author(s):  
Babur Hayat Malik ◽  
Cai Shuqin ◽  
Saqib Qamar ◽  
Butt Mattiullah
Keyword(s):  
Information Systems ◽  
Perceived Risk ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Is Success ◽  
Is Success Model ◽  
Success Model

Objective of this article is to investigate the success (by determining citizen’s intention to use and satisfaction) of Land Record Information Systems (LRMIS) from perspective of Pakistan. The success of this egovernment information system is investigated using an incorporated IS success model. Model formulated here features constructs such as System Quality, Service Quality, and Information Quality, Perceived Risk, Perceived Ease of Use, Perceived Satisfaction, Perceived Usefulness, Awareness, Trust, Information Security and Behavioral Intention. The suggested incorporated research model of IS was validated using feedbacks taken from 250 citizens across different cities of Pakistan. Verifiable findings showed the positive and substantial linkage between all 17 hypothesized associations of 10 different constructs. Validated data-based outcomes and argumentations provided in this research can help government to enrich upon and to completely avail the potentiality of LRMIS as serviceable and an effective computer system toward a digital, secure, lucid and uncorrupted society.

scholarly journals Analisis Kesuksesan Sistem Informasi KRS On-Line di Universitas AMIKOM Yogyakarta

Respati ◽  
2018 ◽  
Vol 13 (1) ◽  
Author(s):  
Thomas Pramuji Singgih Riyanto ◽  
Bambang Soedijono WA ◽  
Andi Sunyoto
Keyword(s):  
Information System ◽  
Regression Analysis ◽  
User Satisfaction ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
On Line ◽  
Study Plan

INTISARI         Penelitian ini bertujuan untuk melakukan analisis kesuksesan sistem informasi KRS on-line di Universitas AMIKOM Yogyakarta dengan mengkaji pengaruh variabel Kualitas Sistem (X1), Kualitas Informasi (X2) dan Kemudahan yang Dirasakan (X3) terhadap variabel Kegunaan yang Dirasakan (Y1) dan pengaruh X1, X2, X3, dan Y1 terhadap variabel Kepuasan Pengguna (Y2).         Sampel pada penelitian ini berjumlah 146 mahasiswa. Data dikumpulkan dengan instrumen berupa kuesioner yang telah diuji validitas dan reliabilitasnya, kemudian dianalisis dengan teknik regresi linier berganda.         Hasil analisis deskriptif menunjukkan semua variabel masuk ke dalam kategori baik. Hasail analisis persamaan regresi ke-1 menunjukkan bahwa variabel X1 tidak memiliki pengaruh signifikan terhadap variabel Y1 dengan t hitung sebesar 0,187 dan signifikansi p = 0,852. Sementara variabel X2 dan X3 memberikan pengaruh signifikan terhadap variabel Y1  berturut-turut dengan t hitung 4,412 (p = 0,000) dan 3,289 (p = 0,001). Hasil analisis persamaan regresi ke-2 menunjukkan bahwa variabel X2 dan X3 tidak memiliki pengaruh signifikan terhadap variabel Y2 dengan t hitung berturut-turut sebesar 0,490 (p = 0,625) dan 0,653 (p = 0,515). Sementara variabel X1 dan Y1 memberikan pengaruh yang bermakna terhadap variabel Y2 berturut-turut dengan t hitung 2,280 (p = 0,024) dan 6,627 (p = 0,000). Kata kunci: model kesuksesan, sistem informasi, KRS on-line.  ABSTRACT         This research intends to analyze an information system success of on-line study plan form at AMIKOM University of Yogyakarta by studying the influences of System Quality (X1), Information Quality (X2) and Perceived Ease of Use (X3) variables on Perceived Usefulness (Y1) and the influences of System Quality (X1), Information Quality (X2), Perceived Ease of Use (X3) and Perceived Usefulness (Y1) variableson  User Satisfaction variable (Y2).          Sample of the study consists of 146 students. Data of the study were collected by means of instruments of questionnaire that have been tested for their validity and reliability, and were then analyzed using a multiple linear regression analysis.         Descripive analysis results show that all variables studied are belonged to “good category.” Results of the first regression analysis show that the effect of X1 variable on the Perceived Usefulness is not significant with t statistics of 0.187 and p significance of 0.852. Whereas, the X2 and X3 variables have significant influences on Y1 variable with statistics t of 4.412 (p = 0.000) and 3.289 (p = 0.001) respectively. Results of the second regression analysis show that the effects of X2 and X3 variables on Y2  are not significant with t statistics of 0.490 (p = 0.625) and 0.653 (p = 0.515) respectively. Whereas, the X1 and Y1 variables have significant influences on the User Satisfaction with statistics t of 2.280 (p = 0.024) and 6.627 (p = 0.001) respectively. Keywords: success model, information system, on-line study plan form.

Exploring the Factors Affecting User Satisfaction With Metrash2 System

2020 ◽  
Vol 16 (1) ◽  
pp. 18-39
Author(s):  
Ahmed Hassan ◽  
Emad Ahmed Abu-Shanab
Keyword(s):  
Service Quality ◽  
Technology Acceptance ◽  
User Satisfaction ◽  
Behavioral Intentions ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Factors Influencing

This research investigated Qatari citizens' perceptions regarding the factors influencing their satisfaction with Metrash2 system. Qatari residents use Metrash2 to query, transact, and follow-up their needed information/services online. The study integrated the technology acceptance model (TAM) and the information system success model (ISSM) to explore the factors influencing users' satisfaction with the system. Perceived usefulness and perceived ease of use were significant predictors of behavioral intentions (R2 = 0.554). Furthermore, service quality, information quality, and behavioral intentions were significant predictors of users' satisfaction (R2 = 0.789). Research results did not support the role of system quality in predicting users' satisfaction. Qatari government should focus on the usefulness and ease of use of the system to drive citizens to use it. Convincing citizens to use Metrash2 requires better service quality and information quality. More details are reported at the end of the paper.

scholarly journals IS Success Model for EDMODO E-learning User Satisfaction through TAM on Students

2019 ◽  
Vol 5 (2) ◽  
pp. 140
Author(s):  
Ridwan Daud Mahande ◽  
Jasruddin Jasruddin ◽  
Nasir Nasir
Keyword(s):  
Technology Acceptance ◽  
User Satisfaction ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Is Success ◽  
Is Success Model ◽  
Success Model ◽  
Ex Post ◽  
E Learning

This study aimed to analyze the effect of IS Success Model variable on Edmodo's e-learning user satisfaction partially, both directly and indirectly through the TAM variable. This research was conducted through an ex-post-facto approach to undergraduate students. Data collection instruments used questionnaire and observation. The questionnaire was developed from the technology acceptance model (TAM) and information system (IS) success model. The collected data were analyzed through descriptive statistics and path analysis using IBM SPSS 20 program. The results showed that the three core variables of the IS Success model directly had a significant effect on the two core variables of TAM, and the two core variables of TAM directly affected user satisfaction. Indirectly, the three core variables of IS Success model had a significant effect on user satisfaction through the two core variables of TAM. Service Quality, also, to provide a more significant direct effect on perceived usefulness, also indirectly influenced user satisfaction through perceived usefulness. Perceived ease of use had more significant direct and indirect effects through perceived usefulness on Edmodo e-learning user satisfaction.   

DETERMINAN KEPUASAN PENGGUNA AKHIR APLIKASI ERP FREE OPEN SOURCE ADEMPIERE PADA USAHA KECIL MENENGAH: STUDI KASUS PADA UKM BLESSINGS

2016 ◽  
Vol 12 (2) ◽  
pp. 111
Author(s):  
Dionysia Kowanda ◽  
Muhammad Firdaus ◽  
Rowland Bismark Fernando Pasaribu
Keyword(s):  
Information System ◽  
Open Source ◽  
Information Quality ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Top Management ◽  
Management Support ◽  
System Quality ◽  
Perceived Ease Of Use ◽  
Top Management Support

In a small-sized to big-sized company, evaluate the information system success is essential, yet notalways been seamless. Successful implementation of a system can be indicated by measuring its usersatisfaction. This study aims to measure Adempiere ERP Open Source end-user satisfaction atBlessings SME’s. This study employs three variables from The Updated DeLone and McLean Information System Success (2003), namely information system quality, information quality, andservice quality, and two variables from Technology Acceptance Model (TAM) as well, namely perceived usefulness and perceived ease of use, and also takes top management support as another consideration. Data were collected by distributing questionnaires to the respondents directly concerned. The findings showed that information quality, perceived usefulness, perceived ease of use, and top management support have significant positive impact to Adempiere ERP Open Source enduser satisfaction, whereas information system quality and service quality have positive impact but not significantly.Keywords: Small-Medium Enterprises, information system quality, information quality, servicequality, perceived usefulness, perceived ease of use, top management support, end usersatisfaction, information system

Development and Pilot-test of Blockchain based MyHealthData Platform (Preprint)

2021 ◽  
Author(s):  
Hyung-Jin Yoon ◽  
Ye Seul Bae ◽  
Yujin Park ◽  
Taekhoon Kim ◽  
Taehoon Ko ◽  
...  
Keyword(s):  
User Satisfaction ◽  
Personal Information ◽  
Personal Data ◽  
Mobile App ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Data Conversion ◽  
Perceived Ease Of Use ◽  
Health Checkup ◽  
Healthcare Data

BACKGROUND The concept of MyData emerged as a paradigm shift in personal data management and the process of seeking to transform the current organization-centered system. MyData enables the utilization of one’s own personal information that is scattered among various institutions as a system for data subjects to exercise rights of self-determination. OBJECTIVE We aimed to develop and demonstrate a MyData platform (MyHealthData) that allows data subjects to download and manage health-related personal data stored in various medical institutions. METHODS The platform consists of a mobile app for users, API (application program interface) for data conversion and exchange installed in the hospital information system (HIS), and a relay server connected to the blockchain to prove data integrity. User surveys were conducted to explore perceived usefulness, perceived ease of use, and satisfaction. RESULTS We provided four services to users through the platform developed in this study: inquiring about medical and health checkup records, health coaching, checking conditions of participation in clinical research, and claims, by using an app. A total of 1,228 participants signed for the service and the overall user satisfaction was high, especially with ‘inquire about medical and health checkup records.’ CONCLUSIONS MyData brings a user-centered paradigm in which data subjects can directly participate in the use of their own data. MyData will improve healthcare data interoperability, allowing it to be used not only in research areas but also in other areas by sharing and integrating various healthcare data.  

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