DETERMINAN KEPUASAN PENGGUNA AKHIR APLIKASI ERP FREE OPEN SOURCE ADEMPIERE PADA USAHA KECIL MENENGAH: STUDI KASUS PADA UKM BLESSINGS

2016 ◽  
Vol 12 (2) ◽  
pp. 111
Author(s):  
Dionysia Kowanda ◽  
Muhammad Firdaus ◽  
Rowland Bismark Fernando Pasaribu

In a small-sized to big-sized company, evaluate the information system success is essential, yet notalways been seamless. Successful implementation of a system can be indicated by measuring its usersatisfaction. This study aims to measure Adempiere ERP Open Source end-user satisfaction atBlessings SME’s. This study employs three variables from The Updated DeLone and McLean Information System Success (2003), namely information system quality, information quality, andservice quality, and two variables from Technology Acceptance Model (TAM) as well, namely perceived usefulness and perceived ease of use, and also takes top management support as another consideration. Data were collected by distributing questionnaires to the respondents directly concerned. The findings showed that information quality, perceived usefulness, perceived ease of use, and top management support have significant positive impact to Adempiere ERP Open Source enduser satisfaction, whereas information system quality and service quality have positive impact but not significantly.Keywords: Small-Medium Enterprises, information system quality, information quality, servicequality, perceived usefulness, perceived ease of use, top management support, end usersatisfaction, information system

Author(s):  
Nguyen Tran Thuy Trang ◽  
Nguyen Manh Tuan

User satisfaction with information system quality has long been a substantial topic in the literature of information system (IS). Based on the key constructs of IS success model (including system quality and information quality) and technology acceptance model (including perceived ease of use and perceived usefulness), this paper builds and validates a theoretical framework to explain user satisfaction with information system quality. A survey study with AMOS-SEM analysis of 363 users of management information systems in 9 hospitals in HCMC, Vietnam showed that 12 of 14 hypotheses were empirically supported. The findings affirmed the direct influence of system quality, information quality and top management support on perceived ease of use, perceived usefulness and trust, and then on user satisfaction. The results also reinforced the impact of perceived ease of use on perceived usefulness, and the joint influence of perceived usefulness and trust on user satisfaction. The paper is among the first studies, in the healthcare sector, to empirically identify both information system quality and top management support in predicting user acceptance of and satisfaction with information system implementation in organizational settings. The theoretical and managerial implications of the paper were derived.


2019 ◽  
Vol 1 (1) ◽  
pp. 123-142
Author(s):  
Sang Ayu Putu Arie Indraswarawati ◽  
I Putu Deddy Samtika Putra ◽  
Ni Wayan Cahyani

The use of Accounting Information System (AIS) is very helpful in accommodating all the information needed to make an accurate decision. Indicators in determining the good and bad performance of an information system can be seen through AIS user satisfaction and usage. The purpose of this study was to determine the effect of top management support, system quality and information quality on AIS user satisfaction. The sample selection method used was purposive sampling. The research sample was 147 people consisting of administrators, loan officers and savings at 29 Lembaga Perkreditan Desa (LPD) in Ubud Subdistrict. The data in this study is primary data which is the answer from the questionnaire. The regression results show that all variables have a significance of 0,000. It shows that top management support, system quality and information quality have positive influences on Accounting Information System user satisfaction.


2015 ◽  
Vol 6 (2) ◽  
pp. 197
Author(s):  
Mohammad Bhanu Setyawan

ABSTRAK Artikel ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi adopsi cloud computing di rumah sakit Muhammadiyah di Indonesia dengan menggunakan Technology Acceptance Model (TAM). Sampel yang digunakan dalam penelitian ini adalah 51 sampel. Alat analisis yang digunakan Partial Least Square (PLS) pada program SmartPLS versi 2.0. Faktor pendukung dalam adopsi cloud computing : perceived ease of use, perceived usefulness, security effectiveness, reliabilty, needs, cost effectiveness, top management support, complexity, behavioral intention to use dan actual usage. Evaluasi goodness of fit dan resampling bootstraping digunakan untuk menganalisis kelayakan model. Evaluasi goodness of fit model struktural diukur menggunakan nilai predictive-relevance diperoleh nilai sebesar = 0,95 yang artinya model memiliki nilai prediktif yang sangat baik. Hasil uji hipotesis diperoleh dengan menggunakan resampling bootstraping dengan menghitung hubungan antar variabel memiliki nilai t- hitung yang lebih besar = 2.01 dalam adopsi cloud computing di rumah sakit Muhammadiyah, 8 (delapan) hipotesis diterima yaitu: Perceived usefulness, , Perceived ease of use , needs, top management support, complexity dan 3 (tiga) hipotesis ditolak yaitu: security, reliabilty dan cost effectivenes Kata kunci: cloud computing, perceived usefulness, needs, top management support, behavioral intention to use, partial leastsquare (PLS).


Respati ◽  
2018 ◽  
Vol 13 (1) ◽  
Author(s):  
Thomas Pramuji Singgih Riyanto ◽  
Bambang Soedijono WA ◽  
Andi Sunyoto

INTISARI         Penelitian ini bertujuan untuk melakukan analisis kesuksesan sistem informasi KRS on-line di Universitas AMIKOM Yogyakarta dengan mengkaji pengaruh variabel Kualitas Sistem (X1), Kualitas Informasi (X2) dan Kemudahan yang Dirasakan (X3) terhadap variabel Kegunaan yang Dirasakan (Y1) dan pengaruh X1, X2, X3, dan Y1 terhadap variabel Kepuasan Pengguna (Y2).         Sampel pada penelitian ini berjumlah 146 mahasiswa. Data dikumpulkan dengan instrumen berupa kuesioner yang telah diuji validitas dan reliabilitasnya, kemudian dianalisis dengan teknik regresi linier berganda.         Hasil analisis deskriptif menunjukkan semua variabel masuk ke dalam kategori baik. Hasail analisis persamaan regresi ke-1 menunjukkan bahwa variabel X1 tidak memiliki pengaruh signifikan terhadap variabel Y1 dengan t hitung sebesar 0,187 dan signifikansi p = 0,852. Sementara variabel X2 dan X3 memberikan pengaruh signifikan terhadap variabel Y1  berturut-turut dengan t hitung 4,412 (p = 0,000) dan 3,289 (p = 0,001). Hasil analisis persamaan regresi ke-2 menunjukkan bahwa variabel X2 dan X3 tidak memiliki pengaruh signifikan terhadap variabel Y2 dengan t hitung berturut-turut sebesar 0,490 (p = 0,625) dan 0,653 (p = 0,515). Sementara variabel X1 dan Y1 memberikan pengaruh yang bermakna terhadap variabel Y2 berturut-turut dengan t hitung 2,280 (p = 0,024) dan 6,627 (p = 0,000). Kata kunci: model kesuksesan, sistem informasi, KRS on-line.  ABSTRACT         This research intends to analyze an information system success of on-line study plan form at AMIKOM University of Yogyakarta by studying the influences of System Quality (X1), Information Quality (X2) and Perceived Ease of Use (X3) variables on Perceived Usefulness (Y1) and the influences of System Quality (X1), Information Quality (X2), Perceived Ease of Use (X3) and Perceived Usefulness (Y1) variableson  User Satisfaction variable (Y2).          Sample of the study consists of 146 students. Data of the study were collected by means of instruments of questionnaire that have been tested for their validity and reliability, and were then analyzed using a multiple linear regression analysis.         Descripive analysis results show that all variables studied are belonged to “good category.” Results of the first regression analysis show that the effect of X1 variable on the Perceived Usefulness is not significant with t statistics of 0.187 and p significance of 0.852. Whereas, the X2 and X3 variables have significant influences on Y1 variable with statistics t of 4.412 (p = 0.000) and 3.289 (p = 0.001) respectively. Results of the second regression analysis show that the effects of X2 and X3 variables on Y2  are not significant with t statistics of 0.490 (p = 0.625) and 0.653 (p = 0.515) respectively. Whereas, the X1 and Y1 variables have significant influences on the User Satisfaction with statistics t of 2.280 (p = 0.024) and 6.627 (p = 0.001) respectively. Keywords: success model, information system, on-line study plan form.


2015 ◽  
Vol 7 (3) ◽  
pp. 93-102
Author(s):  
Sri Dewi Anggadini

This study empirically examined the influences of the top management support and of the internal control on the accounting information system quality system. Besides, the accounting information system quality has an impact on the accounting information quality. To collect the data, a research instrument was prepared to participant. Using survey information collected from forty seven (47) Baitulmal Wattamwil (BMT) in West Java Indonesia those are applied accounting information system, this study uses path analysis method. The results of the test show that the top management supports and the internal control have significant influences on the accounting information system quality. Besides, the accounting information system quality has an impact on the accounting information quality as well.


Author(s):  
Abubaker Kashada ◽  
Hongguang Li ◽  
Osama Koshadah

The Internet has given learners the ability to learn anytime and anywhere at their own pace facilitated by interactive and adaptive software. Digital learning technology is more than just providing students with a laptop. Digital learning requires a combination of technology, digital content, and instruction. This study aims to identify and observe the impact and mediation of top management support in relation to the successful adoption of digital learning technologies in developing countries. A questionnaire was designed and distributed to rate the successful adoption and utilization of digital learning technologies in developing countries and data was analyzed using structural equation modeling. This study provides empirical evidence and explains many complex factors, such as user awareness, perceived usefulness, perceived ease of use, and information communication technology infrastructure, in the context of top management support to facilitate the effective utilization of a digital learning technology. Mediating the top management support between adoption of a digital learning technology and user awareness, perceived usefulness, and perceived ease of use provides clear and crucial evidence to support the effective adoption of a digital learning technology.


2012 ◽  
Vol 01 (08) ◽  
pp. 29-34
Author(s):  
Shih-Chih Chen ◽  
Huei-Huang Chen ◽  
Mei-Tzu Lin ◽  
Yu-Bei Chen

Recently, the social networking applications expand rapidly and attract a lot of users in a short time period. This study attempts to develop a conceptual model to understand the continuance intention in the context of social networking. The conceptual model integrates the post-acceptance model of information system continuance with perceived ease-of-use and perceived usefulness proposed by Bhattacherjee (2001a) and Davis (1989), respectively. In the proposed model, continuance intention is influenced by the relationship quality and information system quality. Additionally, nine propositions are developed based the proposed model and literature review. Finally, conclusions, managerial implications, and future direction of research are also provided.


2017 ◽  
Vol 8 (2) ◽  
pp. 47 ◽  
Author(s):  
Ali Tarhini ◽  
Ra’ed Masa’deh ◽  
Ali Al-Badi ◽  
Majdolen Almajali ◽  
Sufian Hussien Alrabayaah

This paper aims to investigate the effects of perceived ease of use, perceived usefulness, self-efficacy, trust, job opportunity, top management support, competitive pressure, and regulatory support on employees’ behavioral intention to use cloud computing. Data was collected by means of self-administrated questionnaire containing 25 items from 205 employees’ working in three, four, and five star hotels. Multiple regression analysis was conducted to test the research hypotheses. Results of the current study revealed that there are significant impacts of four independent variables (i.e. job opportunity, top management support, competitive pressure, and regulatory support) on behavioral intention (BI) to use cloud computing; whereas four independent variables (i.e. perceived ease of use, perceived usefulness, self-efficacy, and trust) have no significant impact on BI. The results of T-test also showed that there is a significant difference in the impact of BI to use cloud computing in favor of gender. On the other hand, the results of ANOVA’s test showed that there is no significant difference in the impact of BI that can be attributed to age, educational level, and personal income; whereas a significant difference found in favor of work position and hotel’s classification. In light of these findings, implications to both theory and practice are discussed.


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