The problems of quality management system readiness to integrate modern digital technologies

2020 ◽  
pp. 17-23
Author(s):  
E.A. Kovrigin ◽  
◽  
V.A. Vasilyev ◽  
Keyword(s):  
Quality Management ◽  
Quality Management System ◽  
Human Life ◽  
Digital Technologies ◽  
Modern World ◽  
Readiness Assessment ◽  
Quality Management Model ◽  
Modelling Techniques ◽  
Almost All ◽  
Generalize Information

Given the trends in the modern world, as well as the rapid growth of digitalization, it is safe to say that it will inevitably affect almost all areas of human life and activities. Dmitriev’s English dictionary defines the word readiness: «It is a state where everything is done to start doing something.» Accordingly, an assessment of the company’s readiness to integrate modern digital technologies will identify opportunities, risks and threats, strengths and weaknesses of the enterprise, as well as to formulate a list of initial measures that need to be implemented. Thus, there is an urgent need to find an answer to the following questions: «How (by, what criteria and indicators) to measure readiness?», «What are the approaches to readiness assessment?» The purpose of this article is to develop a model and algorithm to assess the company’s readiness to integrate modern digital technologies. Modelling techniques were used to achieve this goal, as well as to analyze and generalize information. As a result of the research, a model for assessing the company’s readiness to integrate modern digital technologies has been developed and tested, based on the quality management model presented in the ISO 9000 series standards. A particular example shows how to use it and what it ultimately allows you to see and evaluate.

MODEL MANAJEMEN MUTU MADRASAH KAJIAN DI MIN & MI MA’RIF PAGERAJI PURWOKERTO

2018 ◽  
Vol 19 (1) ◽  
pp. 74-105
Author(s):  
Rohmat Rohmat
Keyword(s):  
Quality Management ◽  
Quality Management System ◽  
Management Model ◽  
Teacher Competence ◽  
Model Quality ◽  
Community Environment ◽  
The Family ◽  
Quality Management Model ◽  
Community Cooperation

Abstract: The quality of madrasah education needs to get serious attention both from process aspect and its result. The quality of madrasah education is also influenced by the family and community environment. This brings with it the need for a review and mapping of the quality management model of education in Madrasah Ibtidaiyah. The Madrasah Ibtidaiyah of Purwokerto and MI Ma'arif Pageraji Purwokerto were chosen to be the subject of this study with the consideration that the school has a good quality management system. This study aims to find the typology of quality management education in MI that is effective so that it can be replicated. Based on the findings of the data, it can be concluded as follows: (1) Quality planning conducted in MIN and MI Ma’arif pageraji Purwokerto through (a) improvement of teacher competence, through OJT activity (on the job trainning), (b) teacher. (c) Development of natural competence matrix. (d) Parent and community cooperation in establishing some madrasah programs. (2) Quality control system conducted in MIN and MI Ma’arif pageraji Purwokerto done through supervision activities. (3) Quality assurance conducted in MIN and MI Ma’arif pageraji Purwokerto done internally by madrasah and audited through accreditation activities run by the accreditation bodies of madrasah or other institutions externally. Keywords: Management model, quality of madrasah.

Development of a Conceptual Framework for Effective Quality Management Practices in Construction Organisations

2021 ◽  
Vol 5 (1) ◽  
pp. 1-16
Author(s):  
E Odiba ◽  
P Demian ◽  
K Ruikar
Keyword(s):  
Quality Management ◽  
Cultural Values ◽  
Management Practices ◽  
Quality Management System ◽  
Methodological Approach ◽  
Quality Management Systems ◽  
Building Collapse ◽  
Quality Management Practices ◽  
Quality Management Model ◽  
Regulatory Bodies

Effective quality management practices are critical to successful project delivery. However, the quality challenges in developing countries such as Nigeria, which is the focus of this research, have been a concern to construction practitioners and other interested parties such as clients and regulatory bodies. Some scholars suggest that part of these challenges can be attributed to ineffective quality management systems; thus, leading to consequences such as building collapse, poor organisational/industry reputation, poor/lack of traceability, poor documentation process, and lack of planned audit. This research aims to develop a contextual model that is intended to improve the culture of quality that can facilitate effective quality management practices in construction organisations in Nigeria. A mixed (quantitative and qualitative) methodological approach was deployed based on a pragmatic research philosophy paradigm. A questionnaire (quantitative) survey was adopted to gather data and results from the data analysis and reviewed literature were discussed, and the findings supported the development of a conceptual quality management model in construction as the outcome of this research. The designed model comprises eight integrated components. The model is a quality system that construction organisations can use: to identify some typical barriers hindering effective QMSs implementation; to assist them to develop cultural values that can drive effective QMSs implementation; to undertake effective QMSs practices as they relate to construction, and to recognise the potential results and longer-term benefits obtainable from implementing effective QMSs. The model was evaluated and validated by professional construction practitioners and academic experts for its usefulness and applicability. Future study should focus on the practical validation of the model. Keywords: ISO 9001; Quality Management Practices; Quality Management System.

scholarly journals ISO 15189:2003: A practical tool for the management of quality in the medical laboratory

2005 ◽  
Vol 24 (3) ◽  
pp. 193-200 ◽  
Author(s):  
David Burnett
Keyword(s):  
Quality Management ◽  
Quality Management System ◽  
Internal Audit ◽  
Medical Laboratory ◽  
Iso 15189 ◽  
External Assessment ◽  
Process And Outcome ◽  
Quality Management Model ◽  
Practical Tool ◽  
And Control

The requirements of ISO 15189:2003 are discussed in the context of a process and outcome based quality management model in which the user?s needs are the central focus. The requirements of ISO 15189:2003 are examined in terms of organization and a quality management system and stress the importance of evidence, document control and control of records and clinical material. Examples are provided from the areas of resource management, pre examination, examination and post examination processes. In the final section the importance of evaluation and continual improvement is presented in relation to internal audit and external assessment, non-conformity, corrective and preventative action and management review.

Цифровые технологии в управлении качеством

2021 ◽  
pp. 22-27
Author(s):  
S.A. Vasin ◽  
◽  
O.V. Pantyukhin ◽  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Digital Technologies ◽  
Stages Of Development

An overview of materials in the field of digital technologies in quality management is presented. The objects of automation, the main trends of «digitalization» and the stages of development of the quality management system are considered.

ISO 15189:2003 – Quality management, evaluation and continual improvement

2006 ◽  
Vol 44 (6) ◽  
Author(s):  
David Burnett
Keyword(s):  
Quality Management ◽  
Quality Management System ◽  
Internal Audit ◽  
Iso 15189 ◽  
Continual Improvement ◽  
External Assessment ◽  
Management Evaluation ◽  
Process And Outcome ◽  
Quality Management Model ◽  
And Control

AbstractThe requirements of ISO 15189:2003 are discussed in the context of a process- and outcome-based quality management model in which the user's needs are the central focus. The requirements of ISO 15189:2003 are examined in terms of organisation and a quality management system, stressing the importance of evidence, document control, and control of records and clinical material. Examples are provided from the areas of resource management, and pre-examination, examination and post-examination processes. In the final section the importance of evaluation and continual improvement is presented in relation to internal audit and external assessment, non-conformity, corrective and preventative action and management review.

scholarly journals The Impact of New Methods of Money Laundering on the Economy of the State

2018 ◽  
Vol 3 (2) ◽  
pp. 491
Author(s):  
Karlov R.G.
Keyword(s):  
Information Technology ◽  
Communication Networks ◽  
Money Laundering ◽  
Human Life ◽  
Modern Society ◽  
Modern World ◽  
Modern Information Technology ◽  
New Methods ◽  
Almost All ◽  
The Impact

Modern information technology society is based on daily use of computer technology, communication networks, mobile communication and other technical facilities. Information technology is widely used in modern society not only in the workplace, is has entered almost all spheres of human life. The article presents new methods of laundering of proceeds of crime in the modern world. Today cybercrime is getting a huge scale, every day more and more people are trying to legalize their incomes in different ways by crime. This article shows the ways of solving the problem of money laundering in order to counteract effectively against the legalization of illegal income and reduce the level of crime in this sphere of activity. Keywords: legalization (laundering) of incomes, combating, cybercrime, Internet

scholarly journals Models of Transforming Quality Management Systems in the Digital Company

2021 ◽  
Vol 18 (1) ◽  
pp. 115-123
Author(s):  
I. V. Manakhova ◽  
E. V. Levchenko ◽  
A. R. Esina
Keyword(s):  
Quality Management ◽  
Economic Activity ◽  
Quality Management System ◽  
Digital Technologies ◽  
Management Systems ◽  
Competitive Advantages ◽  
Quality Management Systems ◽  
Efficiency And Effectiveness ◽  
Virtual And Augmented Reality ◽  
The Cost

Today enterprises and organizations use and develop digital technologies more and more intensively, for example, artificial intellect, the Internet of things, chat-bots, virtual and augmented reality, block-chain, which shapes a new landscape in economic activity and changes nature of interrelations in the quality management system (QMS). In conditions of business digitalization physical economic activity is shifted to the virtual environment. The article studies transformation processes in quality management systems of companies under the influence of digital technologies, analyzes mechanisms and directions of raising product quality, growth in efficiency and effectiveness in quality management systems and reaching competitive advantages of digital company. The authors tried to investigate three aspects in the field of developing QMS in companies in conditions of digitalization: 1) studying changing character of stakeholders’ cooperation in digital company QMS; 2) designing tools for assessing cost of these transformations in digital company; 3) analyzing methods of raising efficiency of competitive advantages creation in digital company with new forms stakeholders’ cooperation in QMS. The research identifies models of transforming QMS in digital companies and shows character of stakeholders’ cooperation, it also proposes upgrading tools for assessing the cost of digital company transformation and works out ways of raising competitiveness of digital company in different models of transforming QMS.

Institutional Transformation and Stakeholders Engagement for Quality Management Model in African Higher Education

2020 ◽  
pp. 217-239
Author(s):  
Olugbemiga Samuel Afolabi ◽  
Felix Omal
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Quality Management System ◽  
University Governance ◽  
Higher Education System ◽  
African Higher Education ◽  
Governance Practices ◽  
Quality Management Model ◽  
The University ◽  
University Council

The introduction of cooperative governance in the post-1994 South African higher education system brought complex stakeholder dynamics in the leadership and governance of university governing councils. A major concern of these changes was to institutionalize quality management systems. However, these changes brought its own complexities. Key features of this complexity revolved around cooperation and information sharing in the university governance in spite of ideological differences. Using the concept of culture developed from a multi-theoretical approach and data collected from institutional documents available in the public domain, interviews with members of the university council, and surveys of university staff, the chapter examines the extent of the relationship between public tolerance and different stakeholders involved in the university governance. This is with a view to recommend the need for effective governance and quality management system based on the professionalization of governance practices and institutionalized quality management processes.

scholarly journals Quality Management System in a Haemodialysis Unit and Patient Satisfaction

2021 ◽  
Vol 3 (3) ◽  
pp. 209-218
Author(s):  
Athanasia Kavalieratou ◽  
Georgia Garofyllou ◽  
Eftychia Evangelidou ◽  
Michalis Mantzanas
Keyword(s):  
Quality Management ◽  
Nursing Staff ◽  
Management System ◽  
Quality Management System ◽  
Healthcare Services ◽  
Chronic Haemodialysis ◽  
Quality Healthcare ◽  
Patients Satisfaction ◽  
Individual Needs ◽  
Almost All

Haemodialysis Units adopt a Quality Management System to provide quality healthcare services, to promote reliability and to increase the patients’ contentment and faith they receive the best possible care. The purpose of this study was to ascertain whether the ELOT EN ISO 9001:2015 Quality Management System, “Provision of Dialysis Services in Patients with Renal Failure”, in a Haemodialysis Unit affected the patients’ satisfaction level. The Quality Management System stipulated the use of a questionnaire containing 11 questions to measure the patients’ satisfaction. The data were collected in July 2018 during the annual audit for the continuous compliance of the Haemodialysis Unit with the quality requirements. 35 patients undergoing Chronic Haemodialysis for at least the last 6 months participated. The Quality Management System enabled the identification of the patients’ individual needs and the areas that required more attention. More specifically, 97.1% of the patients stated that the services provided had been improved and that requests such as the installation of TVs and the collaboration with a dietologist have been met. 77.1% of the patients were satisfied by the healthcare provided and 88.6% were satisfied by the staff in general. Regarding the care provided by the medical staff 74.3% of the patients were satisfied, while 54.2% found the information given for their health to be adequate. All of the patients (100%) were satisfied by the care provided by the nursing staff and almost all (97.1%) felt that the nursing staff was easy to communicate with. Only 6.1% of the patients stated that specific areas required further improvement. A Quality Management System in a Haemodialysis Unit leads to a better understanding of the patients’ individual needs, allowing for higher satisfaction. Moreover, the evidence based documentation of the quality of the services provided and the emphasis put on continuous improvement further enhances the patients’ trust. Doi: 10.28991/SciMedJ-2021-0303-2 Full Text: PDF

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