Assessing Information Reliability through Snapchat: An Alternative Means for Social Media
This presentation was given at the 2018 ACRL North Dakota-Manitoba Annual Symposium at St.John's College in Winnipeg, Manitoba. The Albert D. Cohen Management Library at the University of Manitoba is currently piloting a new use for social media. Snapchat Reference is a focused effort to target students on a platform they are familiar with in order to expand the scope of the library’s reference services. Students are encouraged to ask questions about the sources they are using and engage in critical thinking and evaluation skills in a real-time conversation with a librarian. Different from other virtual reference services, Snapchat provides image exchange and messaging opportunities that afford the development of personal rapport with subject librarians. This presentation will highlight the creation and implementation of this service inregards to assessing reliable resources and furthering information literacy skills in post-secondary students.