scholarly journals Impact of Punitive Supervision on Employee Performance: Employees Exhaustion as a Mediating Role in The Hospitality Sector of Pakistan

2019 ◽  
Vol II (I) ◽  
pp. 1-10
Author(s):  
Shahzadi Sattar ◽  
Danish Mushtaq ◽  
Amna Mushtaq

The deliberate, cognizant utilization of animosity (as an operant) to shape and control the reactions of subordinates and increase consistency with orders, hierarchical guidelines and casual standards is known as punitive supervision. In this study, we investigate the relationship between punitive supervision and employee performance by using employee exhaustion as a mediating role in the model. The target population in the investigation is the hospitality sector, including hotels and restaurants in south Punjab. The research was quantitative in nature. We developed a questionnaire from existing literature. The research sector of the survey was the Hospitality sector, and we choose a management level of the hotel industry. The framework of the investigation has proposed the search out the outcomes of the punitive supervision in the hospitality sector of Pakistan. In this study, the model was developed according to the social exchange theory. Punitive supervision is a newly developed concept. The results recommend that if the supervisor has behavior negatively then the employee was exhausted, and in the resultants, the performance of the employee was decreased.

Author(s):  
Okechukwu S. Chukwudeh ◽  
Funmilola E. Ojo

The study examined the social context of child survival strategies among mothers in polygynous marriages in Ibadan, Nigeria. The social exchange theory was employed as the theoretical framework. Thirty in-depth interviews were conducted with mothers in Polygynous marriages. Referral and snowball techniques were used to reach the target population. Mothers in polygynous marriages were purposively selected from three geographical locations in Ibadan, Nigeria. Manual content analysis was used to analyze the data for the study. The result showed that most mothers in polygynous marriages in Ibadan engaged in informal economic activities in order to raise finance needed for sustenance and child survival; use traditional herbs for child care, treatment and survival; live separately from other wives in order to prevent childhood sicknesses associated with congestion and overcrowding in the house. In addition, there is inconsistency in administering immunization to children due to poverty. The study concluded that mother’s place of residence, health care practices, and engaging in informal economic activities positively influenced child survival among women in polygynous marriages in Ibadan. There is need for more awareness campaign to ensure that children in polygynous families are regularly administered with vaccines in order to ensure their survival and achievement of the Sustainable Development Goal 3.


2019 ◽  
Vol 11 (17) ◽  
pp. 4686 ◽  
Author(s):  
Ghulam Abid ◽  
Francoise Contreras ◽  
Saira Ahmed ◽  
Tehmina Qazi

Thriving at work refers to a psychological experience of learning (cognitive dimension) and vitality (affective dimension) to the workplace. Based on the Social Exchange Theory and the Socially Embedded Model of thriving, the purpose of this research is to observe whether contextual variables such as fairness perception, trust, and managerial coaching are related to affective organizational commitment and to examine if thriving at work plays a mediating role in these proposed relationships. Data was collected in two waves over a one-month time period from 936 employees of diverse public and private sectors. Strong empirical evidence was found for all direct and indirect hypothesized relationships through Smart PLS 3.0 (SmartPLS GmbH, Bönningstedt, Germany, 2015). The implications of the findings are also discussed.


2021 ◽  
Vol 4 (3) ◽  
pp. 63-72
Author(s):  
Mariam Tauba ◽  
Andrew Kimwolo

Employee performance has been at the helm of academic research over the years. The changing nature of work has unearthed several antecedents of job performance. The purpose of this study was to examine employee performance through the development of Idiosyncratic deals and Leader-Member-Exchange-quality lens of antecedents. The study is anchored on the social exchange theory. The hypotheses were tested on a sample of 325 employees of ICT firms in Uganda, using a cross-sectional survey. Three hundred two responses were used for analysis after cleaning of data. The direct hypotheses were tested using correlation analysis, while the mediation was tested using the Hayes Process macro model 4. The results supported the relationship between development idiosyncratic deals and employee performance and LMX quality and employee performance. This study found a significant mediating role of LMX-quality on the relationship between development idiosyncratic deals and employee performance. The study made contributions to the literature on idiosyncratic deals, employee performance, leader-member exchange quality as well, as the Social exchange theory. The study recommends adopting good quality LMX relationships to enhance the role of development idiosyncratic deals on employee performance among ICT firms. 


2021 ◽  
pp. 009539972199742
Author(s):  
Saeed Siyal ◽  
Chunlin Xin ◽  
Waheed Ali Umrani ◽  
Seerat Fatima ◽  
Debajyoti Pal

Drawing on the social exchange theory, this research examines how inclusive leaders foster innovative work behavior and creativity in employees. Data were collected in two steps from the 320 employees working in Chinese R&D organizations to draw the result for this research. The findings indicate a positive impact of inclusive leadership on innovative work behavior and creativity. In addition, intrinsic motivation mediates this relationship. The implications and future research are also discussed.


Author(s):  
Nada Hammad ◽  
Syed Zamberi Ahmad ◽  
Avraam Papastathopoulos

Purpose This paper aims to investigate residents’ perceptions of tourism’s impact on their support for tourism development in Abu Dhabi, United Arab Emirates (UAE). Design/methodology/approach Data were collected using self-administered questionnaires from Abu Dhabi residents (n = 407), who represented 30 nationalities residing in the emirate. Based on social exchange theory, structural equation modeling was used to test hypotheses. Findings Results suggest that Abu Dhabi residents perceive the impacts of tourism positively and are more sensitive to the environmental and economic influences of tourism than the social and cultural influences. Research limitations/implications This study was limited to Abu Dhabi residents; findings cannot be generalized to other emirates in the UAE, or other countries. Originality/value This study adds value to extant tourism literature by investigating residents’ perceptions of the influence of tourism in one of the richest cities worldwide, which aspires to be one of the fastest growing tourism destinations in the Middle East.


2021 ◽  
Vol 26 (1) ◽  
pp. 37-62
Author(s):  
Belma Hadžiomerović ◽  
Emir Kurtić ◽  
Maja Arslanagić Kalajdžić

This study aims to improve the understanding of perceived managerial decency by developing an initial set of items for its measurement scale. Based on the social exchange theory and driven by the strong need for instilling more decency and civility in managerial discourse, this study makes a comprehensive overview of the scope and domain of perceived managerial decency and extracts the potential decency dimensions. After conducting a literature review, 50 collected interview responses on typical examples of managerial decency, as perceived by employees, served as a basis for further analysis. Using the content analysis tools, we generated a set of initial items and dimensions of decency. Those were further refined by 21 experts (5 from academia and 16 from the target audience) using the means of qualitative and quantitative assessment. as a result, we define the perceived managerial decency construct and outline its six potential dimensions: (1) respectful interactions, (2) treatment with good manners, (3) employee development, (4) mutual trust, (5) decent feedback, and (6) providing insight into a bigger picture, as well as generate a set of 75 valid items that reflect the decency construct. We further discuss the research implications for theory and practice.


Author(s):  
I Wayan Wirta ◽  
Ida Bagus Putu Supradi

<p>This research entitled: "<em>Siwa-sisya</em> Relationship at <em>Ngaben</em> Ceremony in <em>Adat</em> Village / <em>Pakraman</em> Belayu, Marga, Tabanan". Obsessed with fulfilling the curiosity of the practice of holding a ceremonial ceremony involving a <em>siwa-sisya</em> relationship. This <em>siwa-sisya</em> relationship still seems to be held in Belayu. Whereas in some other traditional villages in Bali the <em>siwa-sisya</em> relationship has begun to diminish. This means that this research requires the disclosure of facts behind the diversity of these <em>siwa-sisya</em> relationship.The research with the title of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu, which was reviewed from the perspective of phenomenal communication, had never been examined by other researchers before, so it was open for being research. Thus there are three specific objectives to be achieved by this study, namely: to describe and interpret data regarding (1) the reality of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (2) social construction of <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; and (3) communication management <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu. This study uses qualitative research methods, while the data collection is done through observation, interviews, and document use. The collected data is analyzed by data reduction techniques, and data display, then conclusions or verification are drawn from both. The theoretical foundation used to interpret data is social exchange theory, social construction theory, and communication management theory. This study produced three findings, namely (1) the reality model of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (2) the social construction model of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (3) management model of student communication on the <em>Ngaben</em> ceremony in Belayu. These findings are at once the conclusions of this study.</p>


2013 ◽  
Vol 16 ◽  
Author(s):  
Mafalda Espada ◽  
Maria José Chambel

AbstractThe development of either internal or external employability of temporary workers has been considered a mechanism of protection since it ensures that employment can be maintained. According to the social exchange theory and the norm of reciprocity, when temporary workers perceive that the training promoted by the organization furthers employability, they are inclined to feel obligated to reciprocate with positive attitudes toward the organization. With a sample of temporary agency workers from three distinct industry organizations (N = 279), the current study investigated the relationship between training that promotes both internal and external employability and affective commitment as well as the role of voluntariness as a moderator of these relationships. The hypotheses were tested by using regression analysis. The results indicated that the perception held by temporary workers that the training they received is a promoter of their internal employability is positively correlated with their affective commitment towards the organization. Furthermore, the data revealed that this relationship is weaker for the group of temporary workers with high voluntariness. On the other hand, there was not a significant relationship between the training that promotes external employability and the affective commitment of temporary workers. Likewise, voluntariness did not moderate this relationship.


Author(s):  
Nan Yin

Purpose Job engagement is a positive, fulfilling, work-related state of an individual, the perfect link between individual characteristics, job factors and job performance and the important path of an organization creating competitive advantages. Based on the viewpoint of the social exchange theory, the study assumes that employees will generate different influencing outcomes, which are, in order, task performance, organizational citizenship behavior, job burnout and counter-productive work behavior (CWB), according to the degree to which they psychologically expect that job engagement could receive organizational rewards, and discusses the relationships between job engagement and task performance, organizational citizenship behavior and other variables. The paper aims to discuss these issues. Design/methodology/approach Data were collected from the employees working as the salesmen from 48 computer and computer parts sales companies. The questionnaires of the study were the paired questionnaires. In total, 150 supervisor questionnaires and 633 employee questionnaires have been distributed. Under every sales head, there were some employees. In total, 501 valid paired questionnaires were collected. AMOS 23.0 was employed to process the data in the structural equation modeling and the causal relationships among all the factors were explored. Findings The results revealed that employee job engagement had positive influence on task performance and organizational citizenship behavior and had negative influence on job burnout and counter-productive work behavior; among all the moderating variables, organizational justice just significantly and negatively moderates job engagement and CWB. Originality/value Job engagement is an actively and fully absorbing state of an individual in the work, the perfect link among individual characteristics, job factors and job engagement and the important path of an organization creating competitive advantages. Most of the past studies have explored the positive effects of job engagement. This study tries to explore the positive and negative effects of employee’s job engagement based on the social exchange theory.


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