scholarly journals Validity and Reliability of Community Satisfaction Measurement Instrument in Health Care Institution

2021 ◽  
Vol 15 (2) ◽  
pp. 133
Author(s):  
Deni Kurniadi Sunjaya
Keyword(s):  
Health Care ◽  
Measurement Instrument ◽  
Measurement Tool ◽  
Community Satisfaction ◽  
Validity And Reliability ◽  
Hospital Data ◽  
Cross Sectional ◽  
Alternative Measurement ◽  
High Degree ◽  
Bureaucratic Reform

The Community Satisfaction Survey is mandatory based on Ministry of Administrative and Bureaucratic Reform Regulation number 14 in the year of 2017. An alternative measurement tool has been developed by expanding the measurement items. The research objective was to explore the validity and reliability of public satisfaction instruments in health institutions. The design was non-experimental, with a quantitative and cross sectional approach. The research was carried out in two entities, namely primary health care and hospital. Data collection using the IKM-29 questionnaire. Data processing with Rasch modeling and winsteps application. The results showed that the item reliability at PHC and hospital was 0.95 and 0.97 with Cronbach's alpha 0.95. The separation is more than 3 and the raw variance is more than 40%. In the two entities there are several different misfit items. Item 8 related to the perception of waiting time has a high degree of difficulty and is paradoxical. The results of the analysis show that the instrument is valid and reliable enough to be used as an alternative measurement of community satisfaction in PHC and Hospitals.

scholarly journals KAP study of bio-medical waste management among health care workers in Delhi

2017 ◽  
Vol 4 (9) ◽  
pp. 3332 ◽  
Author(s):  
Gajanan C. Soyam ◽  
Prabhakar A. Hiwarkar ◽  
Umesh G. Kawalkar ◽  
Vishal C. Soyam ◽  
Vimal K. Gupta
Keyword(s):  
Health Care ◽  
Waste Management ◽  
Nursing Staff ◽  
Health Care Workers ◽  
Medical Waste ◽  
Rural Hospital ◽  
Hospital Data ◽  
Cross Sectional ◽  
Care Workers ◽  
Medical Waste Management

Background: Bio-medical waste management is vital issue not only to hospitals, but also to the environment, law enforcement agency, media and to the general public.The objectives of the study were to find out level of knowledge, attitude and practices of health care workers (HCWs) about bio-medical waste management in a rural hospital of Delhi. Methods: A cross sectional study was carried out in rural hospital, Delhi on 155 HCWs. Pre-designed, pretested, structured questionnaire were administered on 155 HCWs of hospital. Data collected and analyzed by using SPSS-17. Results: Total of 155 HCWs were selected. Majority of HCWs were in the age group of 30.3 years±5.6 (mean age±SD) Almost half (54.2%) of study population comprised of female. Most of them were nursing staff. Mean years of experience in service was 4.8±3.7 (mean age±SD). Majority HCWs in this study took education up to senior secondary and they possess respective professional qualification. Statistically significant numbers of HCWs vaccinated with HBV vaccine and received training of bio-medical waste management (p<0.05). Almost all (97.4%) HCWs aware of bio-medical waste management rules and have very positive attitude. Practice of HCWs regarding bio-medical waste management was relatively poor. Conclusions: Nursing staff have not only best knowledge and attitude but also good practices among all HCWs. Additional training have been required to Paramedics and group-D workers.  

scholarly journals Validity and reliability of Korean version Competency Assessment Tool-Mental Health

2020 ◽  
Vol 7 (2) ◽  
pp. 143-152
Author(s):  
Hyun Mee Cho ◽  
Jeong Won Han ◽  
Eun Joung Choi ◽  
Hyo Eun Jeong ◽  
Bo Ram Hong ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Mental Health Care ◽  
Internal Consistency ◽  
Assessment Tool ◽  
Reliability And Validity ◽  
Basic Data ◽  
Measurement Tool ◽  
Competency Assessment ◽  
Validity And Reliability

AbstractObjectiveTo establish basic data for identifying the level of mental health care competency of general nurses through verification of the reliability and validity of Competency Assessment Tool-Mental Health in the development of a measurement tool for mental health care competency in Korea.MethodsThis study was conducted on nurses working at general wards, excluding those working at the Department of Psychiatry, in five hospitals with 200 beds or more located in Korea. Content, construct, concurrent validity, and internal consistency of the measurement were confirmed.ResultsAs a result of the construct validity, the section on importance of skills and knowledge for mental health care had 21 items, whereas the section on benefits of additional education had 22 items. The internal consistency of measurement was confirmed as follows: Cronbach's α = 0.96 for the section on importance and 0.96 for the section on benefits section.ConclusionsThis study verified the high validity and reliability of the tool in assessing the mental health care competency of nurses, and it is believed to be significant as basic data for enhancing such competency.

Exploring the Reliability and Validity of the Adapted Arabic Sense of Coherence Scale

2020 ◽  
pp. JNM-D-19-00107
Author(s):  
Nabeel Al-Yateem ◽  
Intima Alrimawi ◽  
Randa Fakhry ◽  
Arwa AlShujairi ◽  
Syed Azizur Rahman ◽  
...  
Keyword(s):  
United Arab Emirates ◽  
Sense Of Coherence ◽  
Reliability And Validity ◽  
Initial Assessment ◽  
Measurement Tool ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Correlational Design ◽  
The Mean ◽  
General Wellbeing

Background and purposeApplying strategies that improve sense of coherence (SOC) may positively affect adolescents’ wellbeing. This may be particularly beneficial for those with chronic conditions. Therefore, having a valid measurement tool for SOC is important. This study assessed the validity and reliability of the Arabic version of the SOC questionnaire (A-SOC). Secondary objectives were to establish baseline data on SOC levels in a population of adolescents in the United Arab Emirates.MethodsWe used a cross-sectional correlational design.ResultsThe A-SOC was found to be a valid tool, with a Cronbach’s alpha of 0.75. The mean A-SOC score in the study sample was 57.38.ConclusionsFollowing an initial assessment of children’s SOC, healthcare professionals could implement strategies that improve SOC for this population, thereby improving their general wellbeing.

scholarly journals Communication Difficulties and Psychological Stress in Patients Receiving Mechanical Ventilation

2019 ◽  
Vol 4 (2) ◽  
pp. 718-723
Author(s):  
Dejina Thapa ◽  
Anika Dahal ◽  
Rameshwari Singh
Keyword(s):  
Health Care ◽  
Mechanical Ventilation ◽  
Psychological Stress ◽  
Health Care Provider ◽  
Care Provider ◽  
Assessment Tool ◽  
College Teaching ◽  
Hospital Data ◽  
Cross Sectional ◽  
Communication Difficulties

Introduction: Communication is fundamental for an individual to verbalize their feelings. Inability of the patient receiving mechanical ventilation to communicate the needs to the health care provider often leads to psychological stress. Objective: The objective of the study is to assess the communication difficulties and psychological stress in patients receiving mechanical ventilation. Methodology: A cross-sectional research design was used for the study. A total of 48 patient extubated within the preceding 72 hours, was taken as a sample by using a convenience sampling method. Data were collected by using a interview technique in patients from January–September 2018 from a 41- bedded ICU at Nobel Medical College Teaching Hospital. Data analysis was done by descriptive and inferential statistics. Results: Difficulty in communication was found where majority of the respondents (82.29%) rated general communication as extremely hard. The study further revealed that 100% of the respondents used hands for pointing and gesturing followed by shaking heads (65.38%), whisper (19.23%) and writing (11.53%). Sleeping and communication difficulty was the major problem 97.91% and 96.94% respectively. Majority of respondents (66.66%) scored Intensive Care Psychological Assessment Tool more than 7. In addition, there is significant association between the sex, total length of ventilation and prior experience with ICU (p= <0.05). Conclusion: Patient with mechanical ventilation experience a moderate to extreme level of psychological stress because they have difficulty in communicating their needs. Alternative communication methods should be developed, and health care provider should be aware about the communication difficulties, thereby reducing the stress caused by ineffective communication.

scholarly journals Predictors of Intention to Consume Genetically Modified Oil among Personnel of Community Health Care Centers in Yazd, Iran: An Application of the Theory of Planned Behavior

2019 ◽  
Author(s):  
Masoumeh Abbasishavazi ◽  
Bahador Hajimohammadi ◽  
Zahra Hajebrahimi
Keyword(s):  
Health Care ◽  
Planned Behavior ◽  
Genetically Modified ◽  
Pearson Correlation ◽  
Subjective Norms ◽  
Perceived Behavioral Control ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Gm Food ◽  
Health Care Centers

Introduction: Genetically Modified (GM) food is a point of debate in the world. There have been few relevant studies in Iran, so this study aimed to predict the consumption of genetically modified oil by the staff of health centers based on the planned behavior theory. Methods: In this cross-sectional study, 105 staff members of health care centers of Yazd in Iran completed a researcher-made questionnaire in 2012. The questionnaire validity and reliability were verified. The resulting data were analyzed via Pearson correlation coefficient and linear regression model. The data were analyzed using SPSS software and at the number below 0.05 regarded as significant. Results: Attitudes and subjective norms had the strongest positive, significant correlations with consuming genetically modified oil (r=0.619, r=0.526, p<0.01) respectively. Predictors of consuming intent for genetically modified oil showed that 43.2% of the variance of intention was determined by the attitude, subjective norms, and perceived behavioral control. Conclusion: Since the attitude was identified as the strongest predictor of consuming intention of genetically modified (GM) oil, studying the factors influencing the attitude toward GM food in different social levels of Iran is recommend. The results provide important evidence for supporting the use of this theory in predictions of food-related consumption behaviors, especially in the area of new food products.    

Intellectual capital of SMEs in Thailand: an employee behavioural measurement instrument

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Khahan Na-Nan ◽  
Suteeluck N. Kanthong ◽  
Kattikamat Khummueng ◽  
Auemporn Dhienhirun
Keyword(s):  
Factor Analysis ◽  
Empirical Evidence ◽  
Intellectual Capital ◽  
Research Performance ◽  
Measurement Instrument ◽  
Future Research ◽  
Validity And Reliability ◽  
Cross Sectional ◽  
Content Type ◽  
Theoretical Concepts

Purpose Intellectual capital (IC) is an important factor to push and drive organisations to achieve competitive advantages and growth. This study aims to develop and test an instrument to measure IC for employee behaviour in the context of small and medium-sized enterprises (SMEs). Design/methodology/approach The measurement instrument was designed after assessing literature reviews on IC that provided a strong theoretical support for application of a specific set of items in the SME context. Instrument validity and reliability were tested for item-objective congruence by five experts. The results ranged between 0.8 and 1.0, with a reliability coefficient of 0.950. Exploratory factor analysis and confirmatory factor analysis were used to confirm construct validity between theoretical and empirical evidence. Data were collected from 240 hairdressers employed by SMEs in Thailand. Findings The results revealed that IC can be classified into two groups as human capital and relational capital. Constructs between theoretical concepts and empirical evidence gave values of χ2 = 42.336, df = 35, p = 0.184, χ2/df = 1.210, GFI = 0.972, AGFI = 0.938, RMSEA = 0.030 and SRMR = 0.018. Research limitations/implications Empirical findings were derived from a sample of 240 hairdressers. However, validation and reliability of the instruments require confirmation in various other contexts with a larger number of samples. This cross-sectional study identified the effects of IC in SMEs, thereby contributing to the ongoing debate regarding the determinants of research performance. Originality/value The IC instrument was determined as valid and fulfilled the knowledge gap concerning SMEs by facilitating future studies on boundaries with IC assessment spanning SME contexts. This instrumental support will assist researchers and academics to develop a more comprehensive understanding of IC and explore its potential in future research areas.

Staff Views and Behaviour Regarding Patient Involvement in Myocardial Infarction Care: Development and Evaluation of a Questionnaire

2008 ◽  
Vol 7 (1) ◽  
pp. 27-35 ◽  
Author(s):  
Judith E. Arnetz ◽  
Anna T. Höglund ◽  
Bengt B. Arnetz ◽  
Ulrika Winblad
Keyword(s):  
Myocardial Infarction ◽  
Health Care ◽  
Nursing Staff ◽  
Health Care Professionals ◽  
Patient Involvement ◽  
Cross Sectional Study ◽  
Validity And Reliability ◽  
Small Pilot Study ◽  
Cross Sectional ◽  
The Impact

Background: Healthcare legislation in several nations now dictates the responsibility of health care professionals to involve patients in decisions concerning care and treatment. However, few studies have examined the impact of patient involvement on the work of health care professionals. A better understanding of staff views and behaviour might enhance patient involvement. Aim: The aim of this study was to develop and validate a questionnaire for measuring views and behaviour regarding patient involvement among physicians and nursing staff caring for patients with myocardial infarction. Methods: Focus groups among cardiology staff provided the basis for the construction of the questionnaire. Questionnaire validity and reliability were evaluated in a small pilot study and a larger cross-sectional study among cardiology staff at twelve Swedish hospitals. Results: The questionnaire demonstrated good validity and reliability, with two factors measuring staff views and four measuring behaviour. Conclusion: The questionnaire appears to be a useful tool for evaluating the perceptions and behaviour of physicians and nursing staff regarding patient involvement in myocardial infarction care. Use of this questionnaire may provide insight regarding areas of staff–patient interaction that need improvement, as well as implications of patient involvement for the work of each professional group on cardiology wards.

Moral distress in Turkish intensive care nurses

2015 ◽  
Vol 24 (2) ◽  
pp. 209-224 ◽  
Author(s):  
Serife Karagozoglu ◽  
Gulay Yildirim ◽  
Dilek Ozden ◽  
Ziynet Çınar
Keyword(s):  
Intensive Care ◽  
Intensive Care Units ◽  
Moral Distress ◽  
Measurement Tool ◽  
Validity And Reliability ◽  
Turkish Version ◽  
Cross Sectional ◽  
Intensive Care Nurses ◽  
Country Culture ◽  
Distress Scale

Background: Moral distress is a common problem among professionals working in the field of healthcare. Moral distress is the distress experienced by a professional when he or she cannot fulfill the correct action due to several obstacles, although he or she is aware of what it is. The level of moral distress experienced by nurses working in intensive care units varies from one country/culture/institution to another. However, in Turkey, there is neither a measurement tool used to assess moral distress suffered by nurses nor a study conducted on the issue. Aim/objective: The study aims to (a) validate the Turkish version of the Moral Distress Scale–Revised to be used in intensive care units and to examine the validity and reliability of the Turkish version of the scale, and (b) explore Turkish intensive care nurses’ moral distress level. Method: The sample of this methodological, descriptive, and cross-sectional design study comprises 200 nurses working in the intensive care units of internal medicine and surgical departments of four hospitals in three cities in Turkey. The data were collected with the Socio-Demographic Characteristics Form and The Turkish Version of Moral Distress Scale–Revised. Ethical considerations: The study proposal was approved by the ethics committee of the Faculty of Medicine, Cumhuriyet University. All participating nurses provided informed consent and were assured of data confidentiality. Results: In parallel with the original scale, Turkish version of Moral Distress Scale–Revised consists of 21 items, and shows a one-factor structure. It was determined that the moral distress total and item mean scores of the nurses participating in the study were 70.81 ± 48.23 and 3.36 ± 4.50, respectively. Conclusion: Turkish version of Moral Distress Scale–Revised can be used as a reliable and valid measurement tool for the evaluation of moral distress experienced by nurses working in intensive care units in Turkey. In line with our findings, it can be said that nurses suffered low level of moral distress. However, factors which caused the nurses in our study to experience higher levels of moral distress are inadequate communication within the team, working with professionals they considered as incompetent, and futile care.

scholarly journals Development and Evaluation of Psychometric Properties Regarding the Whole Person Health Scale for Employees of Hospital to Emphasize the Importance of Health Awareness of the Workers in the Hospital

Healthcare ◽  
2021 ◽  
Vol 9 (5) ◽  
pp. 610
Author(s):  
Chih-Ju Liu ◽  
Shih-Hsuan Pi ◽  
Chun-Kai Fang ◽  
Te-Yu Wu
Keyword(s):  
Factor Analysis ◽  
Medical Center ◽  
Three Dimensions ◽  
Measurement Tool ◽  
Validity And Reliability ◽  
Cronbach’S Alpha ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Cronbach's Alpha ◽  
Whole Person

(1) Background: Whole person health (WPH) is important among employees in hospitals. It will affect their performance and attitude toward patient care and organization. This project was designed to develop and assess the validity and reliability of utilizing the Whole Person Health Scale for Employees of a Hospital (WPHS-EH) to determine overall employee health. (2) Methods: A mixed-methods focus group and cross-sectional survey was adopted. Employees held six focus groups, with 62 employees from different departments in medical center in Taiwan. After analyzing the interview content, five experts tested its validity, and the 14-item WPHS-EH scale was analyzed. This was followed by an additional 900 participants questionnaire survey, response rate: 94.9%. Descriptive statistics, Cronbach’s alpha, exploratory factor analysis (EFA), and items analysis were used. Additionally, the scale was implemented to conducted confirmatory factor analysis (CFA) test for validity. (3) Results: Three dimensions were extracted from the questionnaires by EFA: “hospital circumstance and system”, “professional and interpersonal interaction” and “workload and harm”. The Cronbach’s alpha of the WPHS-EH scale was 0.82, while the three sub-dimensions were all significantly correlated with total scores. CFA confirmed the scale construct validity, with a good model fit. (4) Conclusions: The WPHS-EH is a reliable measurement tool to assess the effects of hospitals’ Whole Person Health among employees. The intent of the WPHS-EH was to provide a reliable scale to analyze the work environment for hospital staff and useful information to healthcare administrators interested in improving the staff’s whole person health.

Satisfaction of war survivors and their families who received outpatient services with complementary medical insurance

2017 ◽  
Vol 10 (5) ◽  
pp. 344-350
Author(s):  
Farzaneh Maftoon ◽  
Batool Mousavi ◽  
Mohammadreza Soroush ◽  
Davood Rahimpoor ◽  
Afsoon Aeenparast
Keyword(s):  
Health Care ◽  
Rural Areas ◽  
Satisfaction Level ◽  
Outpatient Services ◽  
Validity And Reliability ◽  
Quality Health Care ◽  
Cross Sectional ◽  
Content Type ◽  
Outpatient Visits ◽  
Different Dimensions

Purpose Access to comprehensive, quality health care services is important for the achievement of health equity and for increasing the quality of a healthy life for everyone. Insurance coverage increases the accessibility of services and is an important factor in health services utilization. Assessing patient satisfaction will be helpful in detecting quality gap and bottlenecks of service providing processes. The purpose of this paper is to to assess the satisfaction of complementary insurance schema of Iran Veterans and Martyrs Affair Foundation (VMAF) for receiving outpatient visits. Design/methodology/approach This was a cross-sectional study. The study population was veterans and their families and as well as Martyrs’ families. In this survey, 1,823 cases were selected using the random sampling method. Data were gathered by a questionnaire. The questionnaire validity and reliability was tested. The questionnaires were completed based on telephone interviewing. The questionnaires were completed for the last family use of complementary insurance for receiving medical services. The SPSS statistical software was used for data analysis. Findings A total of 1,823 cases used their complementary insurance that were studied. About 32.9 percent of studied cases were Martyrs’ families and the others were veterans and their family members. The satisfaction level was assessed from different dimensions: respondents were highly satisfied from outpatient visits. The satisfaction of process of receiving visit payment was the lowest. The factors associated with the risk of dissatisfaction are tested by using logistic regression. Analysis indicated that living in rural areas and being a martyr family increase the risk of dissatisfaction from the distance to an outpatient center. Originality/value Satisfaction is a multi-dimensional factor that reveals different aspects of services. It is possible that the satisfaction level in different dimensions of care was not the same. This study indicated that complementary health care insurance provided by the VMAF is good from care receivers’ perspective. But some consideration is necessary for improving that access of under-coverage population in remote districts and rural areas and process of receiving visit payment.

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