RELATIONSHIP BETWEENWORKPLACE INCIVILITYAND TURNOVER INTENTION: A CONCEPTUAL FRAMEWORK

2017 ◽  
Vol 12 (Number 2) ◽  
pp. 41-45
Author(s):  
Wan Zhalkiatul Aida Ishak ◽  
Fais Ahmad ◽  
Khairol Anuar Ishak
Keyword(s):  
Conceptual Framework ◽  
Turnover Intention ◽  
Workplace Incivility ◽  
Public Hospitals ◽  
Hospital Environment ◽  
Future Research ◽  
Extensive Review ◽  
Emerging Issues ◽  
The Relationship

The emerging issues that surround the house officers (HO) of Malaysia’s public hospitals has raised significant concerns among the practitioners and the academicians; such as uncivil treatment that occur in the hospital environment. Reflecting from this, this paper aims to discuss the relationship between the workplace incivility and turnover intention among the house officers of Malaysia’s public hospitals. An extensive review provides the insights of the possible relationships between the variables. Related proposed framework of this research is hoped to meet the research objectives and provide valuableinsights for future research.

scholarly journals Workplace incivility and turnover intention among nurses of public healthcare system in Pakistan

2021 ◽  
Vol 12 (5) ◽  
pp. 1394-1412
Author(s):  
Abdul Samad ◽  
Salman Bashir Memon ◽  
Ayaz Ali Maitlo
Keyword(s):  
Occupational Stress ◽  
Turnover Intention ◽  
Well Being ◽  
Workplace Incivility ◽  
Partial Least Square ◽  
Public Hospitals ◽  
Least Square ◽  
Healthcare Sector ◽  
Future Research ◽  
Public Healthcare

Though workplace incivility is a negative behavioral phenomenon that has infiltrated almost every sector, yet, less investigated in the healthcare sector. The healthcare sector is the backbone for economic and well-being for any nation and mainly composed of nurses. Turnover among nurses is a serious challenge to public healthcare facilities in terms of management, financing, and service quality. Based on the COR theory, this study capitalizes investigation on the effects of incivility on turnover intention through burnout and occupational stress. Simple random sampling was deployed on a sample of 265 nurses from 24 public hospitals of Sindh in Pakistan. Data analysis through partial least square and results revealed that workplace incivility has insignificant relation with turnover intention. Whereas, incivility has a significant indirect relationship with turnover intention through burnout and occupational stress. This study suggests that emotional and occupational depletion in public healthcare is high due to incivility at the workplace. Thus, HR managers must devise policies to practice civil behavior to curtail turnover intention problem among nurses. Besides practical benefits, some limitations with potential future research directions are discussed in the end.

Father’s Bonding With an Infant Born Prematurely: A Qualitative Meta-synthesis

2021 ◽  
pp. 019394592110029
Author(s):  
Nisreen Alnuaimi ◽  
Audrey Tluczek
Keyword(s):  
Conceptual Framework ◽  
Premature Infant ◽  
Family Life ◽  
Current Theory ◽  
Qualitative Studies ◽  
Future Research ◽  
Clinical Interventions ◽  
Complex Process ◽  
Foster Father ◽  
The Relationship

There is no current theory that explains the process of a fathers’ bonding with their infants born prematurely. Through meta-synthesis of 19 qualitative studies, we developed a conceptual framework to illustrate how fathers perceive the relationship with their premature infant formed over the first 18 months of life. It details the contextual factors that contribute to that process. Findings reveal a complex process comprised of five stages, derived from five core themes and related subthemes. Fathers progress through five sequential stages to establish their role as fathers and form emotional connections with their child. Stages include: (a) feeling alien and lacking emotional connection to the infant, (b) caregiving engagement and claiming the role as a father, (c) claiming the infant as their own, (d) adjusting to having the infant home, and (5) normalizing family life. This conceptual framework can inform future research and clinical interventions designed to foster father−infant bonding.

Job insecurity and turnover intention: Organizational commitment as mediator

2017 ◽  
Vol 45 (4) ◽  
pp. 529-536 ◽  
Author(s):  
Sang Hyun Lee ◽  
Dae Yong Jeong
Keyword(s):  
Organizational Commitment ◽  
Social Exchange ◽  
Turnover Intention ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Job Insecurity ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Future Research ◽  
The Relationship

Drawing from social exchange theory, we investigated the relationship between job insecurity and turnover intention, and the mediating effect of organizational commitment on this relationship. Structural equation modeling was employed to investigate the hypotheses using data from 459 employees in various firms in South Korea. Our findings confirmed that job insecurity was positively related to turnover intention, and that organizational commitment mediated the relationship between job insecurity and turnover intention. Implications of our findings for the job insecurity literature are discussed in the Korean context, and directions for future research are given.

scholarly journals Transformative service research: a conceptual framework based on consumer's perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Veronica Ungaro ◽  
Laura Di Pietro ◽  
Maria Francesca Renzi ◽  
Roberta Guglielmetti Mugion ◽  
Maria Giovina Pasca
Keyword(s):  
Conceptual Framework ◽  
Well Being ◽  
Service Research ◽  
Future Research ◽  
Bottom Line ◽  
Content Type ◽  
Consumer Perspective ◽  
Social Environmental ◽  
The Relationship ◽  
Depth Interviews

PurposeThis study aims to investigate the consumer's perspective regarding the relationship between services and well-being, contributing to the knowledge base in transformative service research (TSR). More specifically the aim was to understand consumers' perceptions of the relationship between services and well-being and their views about how companies can contribute (directly and/or indirectly) to achieve the well-being.Design/methodology/approachTo reach the research aim, the study adopts an explorative inductive design, carried out through a qualitative approach and grounded in 30 in-depth interviews with consumers.FindingsService sustainability represents the fundamental characteristic that determines the service ability to be transformative, requiring the implementation of the triple bottom line dimensions: social, environmental and economic. It emerged that, in the consumer's mind, the service categories that present a stronger relationship between service and well-being are as follows: healthcare, financial and transport.Originality/valueThe paper proposes a conceptual framework to describe the consumer perspective of the services' transformative role in promoting well-being, providing a theoretical lens for conducting future research and continuing to expand transformative service research (TSR).

scholarly journals Stress and Work Engagement: A Conceptual Study on Academics in Malaysian Private Universities

2017 ◽  
Vol 1 (01) ◽  
pp. 7-12
Author(s):  
Sheikh Muhamad Hizam Sheikh Khairuddin ◽  
Firdaus Hilmi Nadzri
Keyword(s):  
Literature Review ◽  
Conceptual Framework ◽  
Work Engagement ◽  
Private Universities ◽  
Future Research ◽  
Research Framework ◽  
Psychological Literature ◽  
Conceptual Study ◽  
The Relationship ◽  
Stress Work

There is an abundance of studies on work engagement found in the literature. However, there is a lack of grounded research framework to be based on relating stress to work engagement of Malaysian private academics. Therefore, this study is aimed at 1). reviewing the literature on stress and work engagement; 2). applying the ASSET model of stress to work engagement; 3). hypothesizing the relationships among these variables, and 4). deriving a conceptual framework. Based on the literature review on psychological literature and the application of the ASSET model of stress, the paper proposes a model of the relationship between stress and work engagement through commitment and health. Suggestions for practice and future research are also presented. Keywords— ASSET, Malaysian private academics, stress, work engagement.

Sustainability balanced scorecard architecture and environmental performance outcomes: a systematic review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Suaad Jassem ◽  
Zarina Zakaria ◽  
Anna Che Azmi
Keyword(s):  
Conceptual Framework ◽  
Balanced Scorecard ◽  
Environmental Performance ◽  
Performance Outcomes ◽  
Decision Makers ◽  
Future Research ◽  
Double Blind ◽  
Holistic Model ◽  
Content Type ◽  
The Relationship

PurposeThis study aims to assess the current state of research on the use of sustainability balanced scorecards (SBSCs), as they relate to environmental performance-related outcomes. It also seeks to present a conceptual framework proposing relationships between SBSC and environmental performance.Design/methodology/approachThis paper conducts a systematic literature review of articles published in double-blind peer-reviewed journals that are listed on Scopus and/or Web of Science databases.FindingsThe first part of the paper reveals that two architectures of SBSC appear to be dominant in the literature (SBSC-4 where sustainability parameters are integrated with the four perspectives of the balanced scorecard and SBSC-5 where sustainability is shown as an additional standalone fifth perspective). The next part of the paper presents a conceptual model relating SBSC as decision-making tools to environmental performance outcomes. The paper also indicates that SBSC knowledge mediates the above relationships. Furthermore, based on the theory of expert competence, the presence of experts possibly moderates the relationship between SBSC architecture and environmental performance outcomes.Research limitations/implicationsThe literature indicates a lack of consensus on establishing a clear linkage on the relationship between SBSC architecture and environmental performance outcomes. As a result, a holistic conceptual framework where SBSC knowledge acts as a mediator and presence of experts as a moderator may be able to provide a more consistent relationship between SBSC architecture and environmental performance outcomes.Practical implicationsThe conceptual framework proposed provides factors to be considered by decision makers, for effective outcomes when aiming to achieve environmental stewardship objectives.Social implicationsEnvironmental performance by business organisations have come under close scrutiny of stakeholders. As a result, the holistic model proposed in the current study may pave the path for decision-makers to achieve superior environmental outcomes, leading to greater satisfaction of stakeholders such as the communities that are impacted by the business operations of an organisation.Originality/valueThis is the first paper to propose a model for future research regarding the link between SBSC and environmental performance outcomes – with expert managers acting as moderators and SBSC knowledge acting as a mediator.

Police Cadets’ Career Plans in China: Testing the Mediation and Moderation Effects of Job Satisfaction

2019 ◽  
Vol 23 (2) ◽  
pp. 202-231
Author(s):  
Bitna Kim ◽  
Tao Xu
Keyword(s):  
Police Officers ◽  
Turnover Intention ◽  
Mediating Effect ◽  
Future Research ◽  
Career Plans ◽  
Police Organizations ◽  
Study Results ◽  
Degree Of Satisfaction ◽  
Using Data ◽  
The Relationship

In recent decades, police organizations have encountered difficulty in maintaining employees; a large number of police officers are leaving the service early. Using data collected from three police colleges in three different provinces in China, this study examines the mechanism of cadets’ career plan or turnover intention. Specifically, the test of a mediating mechanism in this study demonstrates the extent to which satisfaction mediates the relationship between distal factors and career plans among police cadets. Besides, the test of a moderating mechanism focuses on the possibility that the predictors differ in the relationship with cadets’ career plans by the degree of satisfaction. This study results found that satisfaction had no mediating effect. Instead, results showed that police cadets’ satisfaction is a strong moderator in the link between predictors and their career plans. Implications for recruitment, training, and retention strategies, as well as avenues for future research, are then discussed.

scholarly journals Investigating the relationship between managerialist employment relations and employee turnover intention

2020 ◽  
Vol 42 (1) ◽  
pp. 52-74 ◽  
Author(s):  
Emeka Smart Oruh ◽  
Chima Mordi ◽  
Akeem Ajonbadi ◽  
Bashir Mojeed-Sanni ◽  
Uzoechi Nwagbara ◽  
...  
Keyword(s):  
Turnover Intention ◽  
Employee Turnover ◽  
Public Hospitals ◽  
Employment Relations ◽  
Structured Interviews ◽  
Content Type ◽  
Employee Turnover Intention ◽  
Medical Sector ◽  
History Of ◽  
The Relationship

Purpose The purpose of this paper is to investigate the relationship between managerialist employment relations and employee turnover intention in Nigeria. The study context is public hospitals in Nigeria, which have a history of problematic human resource management (HRM) practice, a non-participatory workplace culture, managerialist employment relations and a high employee turnover intention. Design/methodology/approach Based on a qualitative, interpretive approach, this paper investigates the process by which Nigerian employment relations practices trigger the employee turnover intention of doctors using 33 semi-structured interviews with key stakeholders in public hospitals. Findings This study found that Nigeria’s managerialist employment relations trigger the employee turnover intention of medical doctors. Additionally, it was found that although managerialist employment relations lead to turnover intention, Nigeria’s unique, non-participatory and authoritarian employment relations system exacerbates this situation, forcing doctors to consider leaving their employment. Research limitations/implications Studies on the interface between managerialism and employment relations are still under-researched and underdeveloped. This paper also throws more light on issues associated with managerialist employment relations and human resources practice including stress, burnout and dissatisfaction. Their relationship with doctors’ turnover intention has significant implications for employment policies, engagement processes and HRM in general. The possibility of generalising the findings of this study is constrained by the limited sample size and its qualitative orientation. Originality/value This paper contributes to the dearth of studies emphasising employer–employee relationship quality as a predictor of employee turnover intention and a mediator between managerialist organisational system and turnover intention. The study further contributes to the discourse of employment relations and its concomitant turnover intention from developing countries’ perspective within the medical sector.

The Effect Of Humble Leader Behavior, Leader Expertise, And Organizational Identification On Employee Turnover Intention

2016 ◽  
Vol 32 (4) ◽  
pp. 1145-1156 ◽  
Author(s):  
Jie Li ◽  
Qiao Zhuan Liang ◽  
Zhen Zhen Zhang
Keyword(s):  
Boundary Condition ◽  
Empirical Study ◽  
Leadership Style ◽  
Organizational Identification ◽  
Turnover Intention ◽  
Employee Turnover ◽  
Leader Behavior ◽  
Future Research ◽  
Employee Turnover Intention ◽  
The Relationship

As a bottom-up leadership style, humble leadership has attracted increasing attention from scholars in recent years. But its effectiveness and mechanism still lack rigorous empirical study. In this study, we investigate the mechanism and boundary condition by which humble leader behavior exerts influence on followers’ turnover intention. Two-wave data collected from 249 scientific and technological personnel in China supported our hypothesized model. We found that humble leader behavior is significantly negatively related to follower turnover intention. The relationship is further partially mediated by organizational identification, and moderated by leader expertise. Implications for theory, practice and future research are discussed. 

scholarly journals The Mediating Role of Emotional Exhaustion and Job Satisfaction on the Relationship Between Job Demands and Instigated Workplace Incivility

2017 ◽  
Vol 54 (2) ◽  
pp. 187-207 ◽  
Author(s):  
Vui-Yee Koon ◽  
Pui-Yi Pun
Keyword(s):  
Job Satisfaction ◽  
Emotional Exhaustion ◽  
Academic Staff ◽  
Job Demands ◽  
Workplace Incivility ◽  
Future Research ◽  
Snowball Sampling ◽  
Integrative Framework ◽  
Uncivil Behavior ◽  
The Relationship

High job demands are considered a risk factor for uncivil behavior in the workplace but the mechanism behind this relationship remains unclear. The current study aimed to analyze emotional exhaustion and job satisfaction as sequential mediators of the relationship between job demands and instigated workplace incivility within the integrative framework of affective events theory and the job demand–control model. Data were collected from 102 university academic staff in Klang Valley, Malaysia, via snowball sampling method. The results supported the predicted three-path mediation model with age, gender, and employment contract type as covariates. High job demands led to emotional exhaustion, which, in turn, led to a decrease in job satisfaction level and as a result gave rise to instigated workplace incivility. Implications, limitations of these findings, and directions for future research are further discussed on how to enhance and establish a civil and respectful workplace.

Sign in / Sign up

Export Citation Format

Share Document